2021 VOLKSWAGEN UP! service interval

SymbolMeaning ⇒See
⇒ Changing gear
Flashing in conjunction with the remaining segments of the
fuel tank display: fuel tank nearly empty.⇒ Filling the tank
Note about information in the vehicle wallet.
Instruments
 Introduction
This chapter contains information on the followingsubjects:
⇒ Instrument overview
⇒ Displays
⇒ Service interval display
When the outside temperature is low, the display in the instrument cluster may take slightly longer
to appear than it does when the outside temperatures is higher.
Additional information and warnings:
•Warning and indicator lamps ⇒ Warning and indicator lamps
•Volkswagen information system ⇒ Volkswagen information system
•Display of the currently selected gear (manual gearbox) ⇒ Changing gear.
•Information on service intervals ⇒BookletService schedule,
Instrument overview
Fig. 10 Instrument cluster in the dash panel: type 1
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
•Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the
exhaust system can come into contact with any inflammable material underneath the
vehicle, e.g. dry grass or fuel.
•Broken-down vehicles increase the risk of accidents, both for you and for other road users.
If necessary, switch on the hazard warning lights and set up the warning triangle to warn
other road users.
•Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
•The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be
sustained here ⇒ Preparation for working in the engine compartment.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Never press the buttons on the instrument cluster while the vehicle is in motion.
WARNING

Fig. 11 Instrument cluster in the dash panel: type 2
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the equipment level, the scale divisions may look slightly different in type 2 ⇒ Fig. 11
.
Descriptions of the instruments ⇒ Fig. 10 or ⇒ Fig. 11:
Speedometer in km/h or in mph and km/h, depending on vehicle.
Displays⇒ Displays.
Reset button for the trip recorder display (trip).
- Press the button briefly to switch between the trip recorder and the
odometer.
- Press the button for about 5 seconds to reset the trip recorder and any
other indicators in the multifunction display ⇒ Volkswagen information system.
Fuel gauge⇒ Filling the tank.
Rev counter (running engine speed in revolutions x 1,000 per minute).The start of the red
zone on the dial indicates the maximum engine speed that may be used in each gear when the
engine is warm and after it has been run in properly. It is advisable to change up a gear or lift
your foot off the accelerator before the needle reaches the red zone ⇒.
Setting button for the clock or for switching between outside temperature display and
clock.
- To set the clock, select the time display if not already selected. To do this, push the
rocker switch ⇒ Fig. 12② up or down, or press setting button ⇒ Fig. 11⑥.
- Press and hold the  button to mark the hour display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the button again briefly to select the minute display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the  button again to finish setting the clock.
Changing up a gear early will help to save fuel and minimise engine noise.
Other instruments, such as the outside temperature display, can be shown in the screen of
the portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and
renewal of parts.
Displays
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, a variety of information can be displayed in the
instrument cluster ⇒ Fig. 10② or ⇒ Fig. 11②:
•Warning and information displays
•Distance displays
•Time
•Outside temperature
•Selector lever positions ⇒ Changing gear
•Gear-change indicator (manual gearbox) ⇒ Changing gear
•Multifunction display (MFD) ⇒ Volkswagen information system
•Service interval display ⇒ Service interval display
•Start/stop system status display ⇒ Pull-away assist systems
•Fuel gauge ⇒ Filling the tank
•Belt status display for the rear seats ⇒ Seat belts
•When the engine is cold, avoid high engine speeds, driving at full throttle and over-loading
the engine.
•The needle on the rev counter should only briefly tip into the red area. Damage to the
engine may otherwise be incurred.
NOTICE

If several warning reports are detected, the symbols will appear for several seconds, one
after another. The symbols will continue to appear until the faults are rectified.
Service interval display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The service display is shown on the instrument cluster ⇒ Fig. 10 or ⇒ Fig. 11②.
Service schedules at Volkswagen are divided into two categories, with oil change, e.g. interval
service, and without oil change, e.g. inspection service. This service interval display only provides
information on services that include oil change. The sticker on the door pillar of the vehicle and the
service schedule booklet provide information on all other services, for example, the next inspection
service or brake fluid service.
In vehicles with service dependent on the time/distance travelled, the service intervals are fixed.
Service
If a service is due, an acoustic signal will sound and a service reminder in text form will
appear for a few seconds when the ignition is switched on. Volkswagen recommends that the
scheduled service should be carried out within the next 100 km (approximately 62 miles).
Resetting the service interval display
If the service was not performed by a Volkswagen dealership, the display can be reset in the
instrument cluster as follows:
Switch off the ignition.
Press and hold the button.
Restart the ignition.
Release the  button and press it again briefly within approximately 10 seconds.
Do not reset the service interval display between service intervals otherwise incorrect data may be
shown.
The service message will go out after a few seconds once the engine is running or when the
button in the windscreen wiper level ⇒ Fig. 12① is pressed.
If the vehicle battery is disconnected for long periods, the system will not be able to calculate
the time when the next service is due. The service displays could then display incorrect information.
If this is the case then please observe the maximum service intervals shown in ⇒BookletService
schedule,.
Volkswagen information system
 Introduction
This chapter contains information on the followingsubjects:
⇒ Using the displays in the instrument cluster
⇒ Multifunction display (MFD)
Various different displays can be accessed via the instrument cluster display once the ignition has
been switched on.
The scope of the displays in the instrument cluster depends on the vehicle electronics and the level
of vehicle equipment.
A qualified workshop can program and modify other functions depending on the vehicle equipment
level. Volkswagen recommends using a Volkswagen dealership for this purpose.
Additional information and warnings:
•Instrument cluster ⇒ Instrument overview
•Exterior mirrors ⇒ Mirrors
•Driver assist systems ⇒ Driver assist systems
•Radio ⇒BookletRadio,
Accidents and injuries can occur if the driver is distracted.
•Never open the displays in the instrument cluster while the vehicle is in motion.
WARNING

FunctionAction
Locking the vehicle and activating the
SAFELOCK mechanism.
Locking the vehicle without activating the
SAFELOCK mechanism.
Press the  button on the vehicle key twice.
Press the central locking button in the driver
door once.
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked.
This makes it more difficult to break into the vehicle. The doors can no longer be opened from the
inside ⇒.
In some vehicles, when the ignition is switched off, the instrument cluster display may inform you
that the SAFELOCK mechanism is activated.
The following applies when the SAFELOCK mechanism is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
Indicator lamp in the driver door
After locking the vehicle:Meaning
A red LED flashes for approximately 2 seconds, firstly
at short intervals and then more slowly.The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and
then switches off. The light starts to flash again after
approximately 30 seconds.
The SAFELOCK mechanism is
deactivated.
A red LED flashes for approximately 2 seconds in
short intervals. The lamp will then light up without
interruption for approximately 30 seconds.
Fault in the locking system. Proceed to a
qualified workshop.
Doors
 Introduction
This chapter contains information on the followingsubjects:
⇒ Childproof lock
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Central locking system ⇒ Central locking system
•Manual opening and closing ⇒ Manual opening and closing
In some vehicles it is possible to set the screen of the portable navigation device (delivered
by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of parts to display whether at
least one vehicle door is open or not properly closed.
Always take care when using the SAFELOCK mechanism otherwise you could cause
accidents or injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK mechanism is
activated.
•Locked doors make it more difficult for emergency service personnel to gain access to the
vehicle and provide assistance when needed. In an emergency, people locked inside the
vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING
Any door that is not properly closed could open suddenly while the vehicle is in motion. This
could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is properly closed and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure that nobody is in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if
the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

Windscreen wiper lever
Fig. 65 Operating the front windscreen wiper
Fig. 66 Operating the rear window wiper
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Move the lever into the required position ⇒:
⓪Switches off the windscreen wiper.
①Interval wipe for the windscreen.
②Slow wipe.
③Fast wipe.
④Flick wipe – wipes briefly.
⑤Pulling the lever activates the wash and wipe system for cleaning the windscreen.
⑥Interval wipe for the rear window. The windscreen wiper will wipe the window
approximately every 6 seconds.
⑦Pushing the lever activates the wash and wipe system for cleaning the rear window.
Without adequate frost protection, the washer fluid can freeze on the windscreen and obscure
your view of the road.
•In winter temperatures, the windscreen washer system should only be used when
adequate frost protection has been added.
•Never use the windscreen washer system at winter temperatures before the windscreen
has been heated by the ventilation system. The anti-freeze mixture may otherwise freeze
on the windscreen and restrict vision.
WARNING
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents and
severe injuries.
•Windscreen wiper blades should therefore always be changed if they are damaged or
worn and no longer clean the windscreen properly.
WARNING
In icy conditions, always check that the wiper blades are not frozen to the glass before using
the wipers. When parking the vehicle in cold weather, it may be helpful to leave the front
windscreen wipers in the service position ⇒ Service position for the front windscreen wipers.
NOTICE

The windscreen wipers will only function when the ignition is switched on.
The interval wipe for the windscreen depends on the speed of the vehicle. The wipers will
wipe more frequently as the vehicle moves faster.
The rear window wiper is switched on automatically if the front windscreen wipers are
switched on and reverse gear is engaged.
Windscreen wiper functions
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Windscreen wiper response in various situations:
When the vehicle is
stationary:
When switched on, the wipers will temporarily be switched to the next
setting down.
When the interval wipe is
switched on:
The wiper intervals are adjusted depending on the vehicle speed.
The faster the vehicle is travelling, the shorter the interval.
The wiper will try to wipe away any obstacles that are on the windscreen. The wiper will stop
moving if the obstacle blocks its path. Remove the obstacle and switch the wiper back on again.
Service position for the front windscreen wipers
Fig. 67 Wiper blades in service position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The windscreen wiper arms can be lifted off the windscreen when in the service position ⇒ Fig. 67.
Carry out the following steps to move the windscreen wipers to the service position:
•The bonnet must be closed ⇒ Preparation for working in the engine compartment.
•Switch the ignition on and then off again.
•Briefly press down the windscreen wiper lever ⇒ Fig. 65④.
Place the windscreen wiper arms back onto the windscreen before driving away. Briefly press the
windscreen wiper lever down to bring the windscreen wiper arms back to the original position.
Lifting the windscreen wiper blades
•Move the wiper arms to the service position before lifting ⇒.
•When lifting a wiper arm hold it only by the wiper blade mounting.
If the ignition is switched off while the windscreen wiper is switched on, the windscreen wiper
will continue to wipe on the same setting when the ignition is switched on again. Frost, snow
and other obstructions on the windscreen can cause damage to the windscreen wipers and
wiper motor.
•Remove any snow and ice from the wipers and the windows before setting off.
•Carefully loosen wiper blades that have become frozen onto the windscreen. Volkswagen
recommends using a de-icer spray for this.
NOTICE
Do not switch on the windscreen wipers when the window is dry. Using the wiper blades when
the rear windscreen is dry could cause damage to the rear windscreen.
NOTICE

•The cooling function of the air conditioning system: if the air conditioning system is set to a very
high or low temperature it will require a lot of energy, which is generated by the engine.
Therefore the temperature setting in the vehicle should not vary too much from the outside
temperature. It may be a good idea to air the vehicle before setting off and then to travel a short
distance with the windows open. The air conditioning system should then be switched on once
the windows have been closed.
•Keep the windows closed when driving at high speeds. Having the windows open increases fuel
consumption.
•Switch the seat heating off as soon as it has served its purpose.
•Switch the rear window heating off as soon as the window has defogged and is clear of ice.
Other factors that increase fuel consumption (examples):
•Fault in engine management.
•Driving in hilly regions.
Driving in a fuel-efficient manner
Fig. 102 Fuel consumption in litres per 100 km at two different outside temperatures
First read and observe the introductoryinformation and safety warnings⇒
Introduction
By adopting an economical driving style and anticipating the traffic situation ahead, you can easily
reduce fuel consumption by 10-15 %.
Cars use most fuel when accelerating. If you think ahead when driving, you will need to brake less
and thus accelerate less. Wherever possible, let the car roll slowly to a stop, for instance when you
can see that the next traffic lights are red.
Avoid short journeys
Directly after a cold start, the engine has a very high fuel consumption. The engine reaches its
working temperature after a few kilometres, when fuel consumption will return to a normal level.
The engine and catalytic converter need to reach their proper working temperature in order to
minimise fuel consumption and emissions. The outside temperature is a key factor.
The different rates of fuel consumption for the same distance at both +20°C (+68°F) and at -
10°C (+14°F) are shown in ⇒ Fig. 102.
Therefore, avoid making too many short journeys and car share whenever possible.
Under the same conditions, the vehicle will use more fuel in winter than in summer.
Not only is it illegal in some countries to warm up the cold engine by running it while the vehicle is
stationary, it is also technically unnecessary and a waste of fuel.
Adjust the tyre pressure
The correct tyre pressure reduces rolling resistance and therefore also fuel consumption.
Ensure that any new tyres purchased have optimum rolling resistance.
Using low viscosity engine oils
Fully synthetic low viscosity engine oils reduce fuel consumption. Low viscosity engine oils
decrease frictional resistance in the engine and spread better and more quickly, especially for cold
starts. They are especially effective in vehicles that make a lot of short journeys.
Always ensure that the engine oil level is correct and that you keep to the service intervals (oil
change intervals).
When buying engine oil, always ensure that it complies with engine oil norms and has been
approved by Volkswagen.

Changing engine oil
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine oil must be changed regularly in accordance with the data given in the service
schedule.
The engine oil and filter should always be changed, and used oil disposed of, by a qualified
workshop due to the special tools and knowledge required. Volkswagen recommends using a
Volkswagen dealership for this purpose.
More details on the service intervals can be found in the service schedule.
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does
not mean that the engine oil should be changed more frequently.
Before changing the engine oil, first find out where old oil can be disposed of properly near
you.
Used oil must be disposed of in accordance with regulations governing the protection of the
environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on
streets and roads, or in rivers and waterways.
Coolant
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp for coolant
⇒ Coolant specification
⇒ Checking the coolant level and refilling coolant
Never carry out any work on the engine coolant system if you are not familiar with the requisite
procedures, or if you do not have access to the correct tools, operating equipment and fluids ⇒.
The work should be carried out by a qualified workshop if you are uncertain. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
•Preparation for working in the engine compartment ⇒ Preparation for working in the engine
compartment
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
If, in exceptional cases, you have to carry out an oil change yourself, please note the
following:
•Always wear eye protection.
•Always allow the engine to cool down completely to avoid burns.
•Keep your arms horizontal when removing the oil drain plug with your fingers to help
prevent oil from running down your arm.
•Use a suitable container when draining the used oil. It must be at least large enough to
hold the entire quantity of engine oil required for refilling.
•Never store engine oil in empty food containers, bottles or any other non-original
containers as people finding these containers may not know that they contain engine oil.
•Engine oil is toxic and must be stored out of the reach of children.
WARNING
Engine coolant is toxic.
•Engine coolant should only be kept in sealed original containers in a safe place.
•Never store engine coolant in empty food containers, bottles or any other non-original
containers as people finding these containers may then drink the engine coolant.
•The engine coolant must be stored out of the reach of children.
•Please note that the amount of correct coolant additive used must be sufficient for the
lowest ambient temperature that you expect the vehicle to be exposed to.
•Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break
down. Vehicle occupants with inadequate winter clothing could then freeze to death as the
heating will also no longer function.
WARNING