
Exterior door release lever ⇒ Doors
Exterior mirrors ⇒ Mirrors
Additional turn signal ⇒ Lights⇒ Changing bulbs
Jacking points ⇒ Changing a wheel
Front view
Fig. 2 Overview of the front of the vehicle
Key for ⇒ Fig. 2:
Mirror base with laser sensor for the city emergency brake function ⇒ City emergency 
brake function
Windscreen
Front windscreen wipers ⇒ Windscreen wiper and washer
Bonnet ⇒ Preparation for working in the engine compartment
Bonnet release lever ⇒ Preparation for working in the engine compartment
Headlights ⇒ Lights, ⇒ Changing bulbs
Fog lights ⇒ Lights⇒ Changing bulbs
Mounting for the front towing eye behind a cover ⇒ Tow-starting and towing
Front number plate holder
Rear view
Fig. 3 Overview of the rear of the vehicle
Key for ⇒ Fig. 3: 

Roof aerial ⇒ Consumer information
High-mounted brake light
Rear window
- Rear window heating ⇒ Heating, ventilating, cooling
Rear wiper ⇒ Windscreen wiper and washer
Tailgate ⇒ Tailgate
Tail light cluster ⇒ Lights⇒ Changing bulbs
Grip with tailgate release button ⇒ Tailgate
Number plate lights ⇒ Changing bulbs
Rear number plate holder
ParkPilot sensors ⇒ ParkPilot
Vehicle interior
Overview of the driver door
Fig. 4 Overview of the controls in the driver door (left-hand drive vehicles). The controls are 
mirrored in right-hand drive vehicles
Key for ⇒ Fig. 4:
Button for operating the electric window in the driver door ⇒ Windows or stowage 
compartment ⇒ Stowage area
Door release lever ⇒ Doors
Indicator lamp for SAFELOCK mechanism ⇒ Central locking system
Rotary knob for adjusting the electrical exterior mirrors ⇒ Mirrors
- Exterior mirror setting 
- Exterior mirror heating 
Central locking button for locking and unlocking the vehicle ⇒ Central locking 
system
Handle for releasing the bonnet ⇒ Preparation for working in the engine compartment
Stowage compartment with drink holder ⇒ Stowage area⇒ Drink holder
Other available control elements
Depending on the level of equipment, the vehicle may have manual windows and/or manual 
adjustment of the exterior mirrors ⇒ Mirrors.
Overview of the driver side 

Fig. 8 Overview of the lower section of the centre console
Key for ⇒ Fig. 8:
Stowage compartment with drink holder in the centre console ⇒ Drink holder
Ashtray ⇒ Ashtray and cigarette lighter
12-volt socket or cigarette lighter ⇒ Socket⇒ Ashtray and cigarette lighter
Handbrake ⇒ Braking, stopping and parking
Lever for:
- Manual gearbox ⇒ Changing gear
- Automated manual gearbox ⇒ Changing gear
Button for city emergency brake function ⇒ City emergency brake function
Overview of the front passenger side
Fig. 9 Overview of the front passenger side (left-hand drive vehicles). The controls are mirrored in 
right-hand drive vehicles
Key for ⇒ Fig. 9:
Location of front passenger front airbag in the dash panel ⇒ Airbag system
Vent ⇒ Heating, ventilating, cooling
To the side of the dash panel: key-operated switch for disabling the front passenger front 
airbag ⇒ Airbag system
Opening lever for the stowage compartment or open stowage compartment ⇒ Stowage 
area
Symbols in the roof
SymbolMeaning
Interior lights and reading lights ⇒ Lights
Electric panorama sliding/tilting glass roof ⇒ Electric panorama 
sliding/tilting glass roof
Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ⇒, faults ⇒ or certain functions. 
Some warning and indicator lamps light up when the ignition is switched on and should go out once 
the engine is running or the vehicle is in motion.
Acoustic warning signals are sounded when some warning or indicator lamps light up.
SymbolMeaning ⇒See
Handbrake is applied.
⇒ Braking, stopping 
and parkingDo not drive on!
Brake fluid level too low or fault in the brake system.
Flashing: Do not drive on!
Coolant level too low, coolant temperature too high or 
coolant level system faulty.
⇒ Coolant
Flashing: Do not drive on!
Engine oil pressure too low.⇒ Engine oil
⇒ Steering 

SymbolMeaning ⇒See
Do not drive on!
The electromechanical steering is faulty or not working.
Driver or front passenger seat belt not fastened.
⇒ Seat belts
There are objects on the front passenger seat.
Fault in the alternator.⇒ Vehicle battery
Vehicles with start/stop system: manual engine start 
required.
⇒ Pull-away assist 
systems
Fault in the automated manual gearbox.⇒ Changing gear
Lit up: there is a fault in the ESC, or it has been switched of 
for system-related reasons
OR: together with the ABS indicator lamp : ABS fault.
OR: the vehicle battery has been reconnected.
⇒ Braking, stopping 
and parking
Flashing: ESC/TCS is taking corrective action.
Lit up: Traction Control fault or switched off for system-
related reasons.
Flashes: Traction Control active.
ABS faulty or not functioning.
The rear fog light is switched on.⇒ Lights
Lit up or flashing: catalytic converter fault.⇒ Engine 
management 
system and exhaust 
purification system
Engine management system fault (Electronic Power 
Control).
Electromechanical steering function reduced.⇒ Steering
Petrol tank nearly empty.⇒ Filling the tank
Natural gas tank nearly empty.⇒ Filling the tank
Fault in airbag and belt tensioner system.⇒ Airbag system
Automated manual gearbox overheated, or the gears 
cannot be selected correctly.⇒ Changing gear
Flashing: vehicle with an automated manual gearbox is not 
secured from rolling away.
Changing gear 
⇒ Changing gear
Braking, stopping 
and parking 
⇒ Braking, stopping 
and parking
Turn signal left or right.⇒ Lights
Hazard warning lights switched on.⇒ In an emergency
Cruise control system is controlling the speed.⇒ Cruise control 
system (CCS)
Depress the brake pedal.
Changing gear 
⇒ Changing gear
Braking, stopping 
and parking 
⇒ Braking, stopping 
and parking
Main beam is switched on or the headlight flasher is being 
operated.⇒ Lights
Engine coolant temperature is too low in vehicles with 
natural gas engine.⇒ Coolant
Seat belt fastened for a rear seat passenger.
⇒ Seat belts
Seat belt not fastened for a rear seat passenger.
Immobilizer active.⇒ Starting and 
stopping the engine
After switching on the ignition: Display to indicate that a 
service is due soon.
⇒ Instruments
Black ice warning. The outside temperature is below 
+4°C (+39°F).
Flashing quickly: City emergency brake function braking 
automatically or has braked automatically.
⇒ City emergency 
brake function
Flashing slowly: City emergency brake function currently 
not available.
City emergency brake function has been switched on 
manually. Switches off after approx. 5 seconds.
City emergency brake function has been switched off 
manually.
Lit up: start/stop system is available. 
Flashing: start/stop system is not available.⇒ Pull-away assist 
systemsStart/stop system is available, but an automatic engine stop 
is not possible. 

Are any technical modifications required for driving the vehicle abroad, e.g. masking the 
headlights?
Are the necessary tools, diagnostic equipment and spare parts available for service and 
repair work?
Are there any Volkswagen dealerships in the destination country?
For petrol engines: is unleaded petrol with the correct octane number available?
And for gas engines: is compressed natural gas (CNG) available Fuel?
Are the correct engine oil (Engine oil) and other service fluids that comply with Volkswagen 
specifications available in the destination country?
Will the portable navigation unit Accessories, modifications, repairs and renewal of parts 
work with the navigation data available in the destination country?
Are special tyres necessary for travelling in the destination country?
Checklist
In some countries, special safety standards and emissions-related legislation apply that may 
differ from the construction of the vehicle. Volkswagen recommends that you visit your 
Volkswagen dealership before travelling abroad to find out about any legal requirements and 
the following issues at your destination:
Driving through water on roads
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Please follow these rules to help prevent damage to your vehicle when driving through water, for 
example if the road is flooded:
•Check the depth of the water before driving through it. The water level must be no higher than 
the lower edge of the vehicle body ⇒.
•Do not drive faster than walking speed.
•Never stop the vehicle, reverse or switch off the engine while in water.
•Oncoming vehicles create waves that could increase the water level for your vehicle to such an 
extent that it is not safe to drive through the water.
•When driving through water, always switch off the start/stop system ⇒ Pull-away assist 
systems.
Technical data
 Introduction
This chapter contains information on the followingsubjects:
⇒ Vehicle identification data
⇒ Engine data
⇒ Dimensions
⇒ Performance figures
The vehicle data sticker in the service schedule or the vehicle registration documents show which 
engine is installed in your vehicle.
All data in the official vehicle documents take precedence over these data. All data in this manual 
apply to the basic model. The figures may be different if additional equipment is fitted, for different 
models, for special vehicles and for other countries.
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate 
servicing work or lack of Genuine Parts.
NOTICE
After driving through water, mud, slush etc., the brakes may react slowly and the braking 
distance will be increased as the brake discs and pads will be wet, or possibly iced up in 
winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure that 
you do not endanger any other road users or violate any legal regulations when doing so.
•Avoid abrupt and sudden braking manoeuvres directly after driving through water.
WARNING
•If you drive through water, parts of the vehicle, such as the engine, drive train, running 
gear and vehicle electrics, could sustain severe damage.
•Never drive through salt water as salt can cause corrosion. Rinse all components that have 
been exposed to salt water immediately with fresh water.
NOTICE 

•Luggage compartment ⇒ Luggage compartment
•Roof carrier ⇒ Roof carrier
•Wheels and tyres ⇒ Wheels and tyres
Stowing items of luggage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Always stow all items of luggage in the vehicle securely.
•Always distribute any loads in the vehicle and on the roof as evenly as possible.
•Place heavy objects as far forward in the luggage compartment as possible. Position the rear 
seat backrests securely in the upright position.
•Secure luggage in the luggage compartment to the fastening rings with suitable straps 
⇒ Luggage compartment.
•Adjust the headlight range ⇒ Lights.
•Adjust the tyre pressure according to the vehicle load. Please read the tyre pressure sticker 
⇒ Wheels and tyres.
Observe any information concerning the loading of a roof carrier ⇒ Roof carrier.
Driving with an open tailgate
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving with an open tailgate is particularly dangerous. Ensure that the open tailgate and any 
objects are secured properly, and take appropriate measures to reduce the quantity of toxic 
exhaust fumes entering the vehicle.
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the 
event of a sudden driving or braking manoeuvre or accident. This applies particularly if 
objects are struck by the airbag when activated and then flung through the vehicle interior. 
Please apply the following rules to reduce the risk of accidents:
•Always stow all objects in the vehicle securely. Always stow luggage and heavy objects in 
the luggage compartment.
•Always use suitable straps to prevent luggage from entering the deployment zones of the 
side airbag or the front airbag in the event of a sudden driving or braking manoeuvre or an 
accident.
•Objects should be stowed in the vehicle interior in such a way that they can never enter 
the airbag deployment zones while the vehicle is in motion.
•Always keep stowage compartments closed while the vehicle is in motion.
•All objects must be removed from the seat cushion of the front passenger seat if the front 
passenger backrest is folded forward. Even light and small objects could be pressed into 
the weight detection mat underneath the seat cushion by the backrest when it is folded 
forwards and thus send incorrect information to the airbag control units.
•The front airbag must be switched off and the indicator lamp PASSENGER AIR BAG OFF 
 must light up for as long as the front passenger seat backrest is folded forwards.
•Stowed objects must never cause passengers to assume an incorrect sitting position.
•Any seat blocked by stowed objects must not be used by any passengers.
WARNING
The vehicle handling and braking effect may alter significantly if large or heavy objects are 
being transported.
•Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
•Accelerate carefully and gently.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
WARNING
Hard objects on the shelf can chafe against the wires of the heating element in the rear 
window and cause damage.
NOTICE 

After the engine is switched off, the radiator fan in the engine compartment may run on for 
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator 
fan will switch itself off automatically.
Electronic immobilizer
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobilizer helps to prevent the engine from being started and driven with an unauthorised 
vehicle key.
There is a chip in the key. It automatically deactivates the immobilizer when the vehicle key is 
inserted into the ignition lock.
The electronic immobilizer is automatically activated when the vehicle key is removed from the 
ignition lock.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code. 
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show 
. The vehicle cannot be used if this occurs. Remove the non-authorised vehicle key from 
the ignition lock and used an authorised vehicle key.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Changing gear
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamp
⇒ Pedals
⇒ Manual gearbox: selecting a gear
⇒ Automated manual gearbox: selecting a gear
⇒ Changing gear with Tiptronic
⇒ Driving with an automated manual gearbox
⇒ Fault in the automated manual gearbox
⇒ Gear-change indicator (manual gearbox)
The following will occur if reverse gear is selected and the ignition is 
switched on:
•The reverse light comes on.
•The rear window wiper will move once when the windscreen wipers are switched on.
•The ParkPilot may switch on.
Additional information and warnings:
•Overview of the centre console ⇒ Overview of the centre console
•Instruments ⇒ Instruments
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Pull-away assist systems ⇒ Pull-away assist systems
•ParkPilot ⇒ ParkPilot
•Engine management system and exhaust purification system ⇒ Engine management system 
and exhaust purification system
Never switch off the engine while the vehicle is in motion. This can lead to a loss of vehicle 
control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required on 
the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will be 
required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you will 
no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine could overheat when it 
is switched off. In order to avoid damage to the engine, allow the engine to run in neutral for 
approximately 2 minutes before switching it off.
NOTICE 

•Tow-starting and towing ⇒ Tow-starting and towing
Warning and indicator lamp
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible causeSolution
Fault in the automated manual gearbox.
Do not drive on!
Seek expert assistance. Failure to do so can 
cause considerable damage to the gearbox 
⇒ Fault in the automated manual gearbox.
Gears in the automated manual gearbox 
cannot be selected correctly.
Switch the ignition on and off. If the indicator 
lamp remains lit up, the automated manual 
gearbox should be checked by a qualified 
workshop .
Automated manual gearbox temporarily 
overheated.
Allow the gearbox to cool down in selector 
lever position . If the indicator lamp 
remains lit up, the automated manual 
gearbox should be checked by a qualified 
workshop .
Selector lever for the automated manual 
gearbox in position  and the brake 
pedal not depressed.
To select a position, press the brake pedal 
⇒ Braking, stopping and parking.
In conjunction with the yellow indicator 
lamp for gearbox temperature : 
automated manual gearbox overheated.
Depress the break pedal ⇒ Braking, stopping 
and parking and allow the gearbox to cool 
down. Do not perform pulling-away 
manoeuvres in the meantime. If the indicator 
lamp remains lit up, the automated manual 
gearbox should be checked by a qualified 
workshop .
In conjunction with the flashing display 
on the instrument cluster: the selector 
lever for the automated manual gearbox 
is not in position , prompt to start the 
engine.
Move the selector lever to  and start the 
engine ⇒ Starting and stopping the engine.
FlashesPossible causeSolution
Flashing: vehicle with an automated 
manual gearbox is not secured from 
rolling away.
Apply the handbrake ⇒ Braking, stopping 
and parking.
You are prompted in conjunction with 
the indicator lamp to depress the brake 
pedal : prompt to start the engine.
Move the selector lever to  and start the 
engine ⇒ Starting and stopping the engine.
During forward travel: attempt to place 
automated manual gearbox selector 
lever into position .
Stop the car and move the selector lever to 
position  so that it can then be moved to 
position .
The selector lever for the automated 
manual gearbox has been moved to 
position  or  but the brake pedal 
was not depressed.
Depress the brake pedal ⇒ Braking, 
stopping and parking, move the selector 
lever to position  and then back to the 
required position  or .
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This 
can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
•The kickdown function or fast acceleration should only be used if the visibility, weather, 
road and traffic conditions permit.
WARNING
Never ride the brake pedal. Do not overuse the brake pedal. Constant braking will cause the 
brakes to overheat. This can considerably reduce the brake effect, increase the braking 
distance and, in certain circumstances, cause the brake system to fail completely.
WARNING
•Never let the brakes rub by applying light pressure to the brake when it is not necessary to 
brake. This will increase levels of wear.
•Before driving down a long, steep gradient, reduce speed and change to a lower gear or in 
vehicles with an automated manual gearbox in Tiptronic mode, move the selector lever to a 
lower position. This will make use of the engine braking effect and relieve the load on the 
brakes. The brakes could otherwise overheat and possibly fail. The brakes should only be 
used to slow or stop the vehicle.
NOTICE