2021 VOLKSWAGEN UP! tow

Open stowage compartment on the front passenger side
Fig. 84 Open stowage compartment on front passenger side
First read and observe the introductoryinformation and safety warnings⇒
Introduction
There may be an open stowage compartment located on the front passenger side.
Holder
A bag hook is located at the open stowage compartment ⇒ Fig. 84①.
Stowage compartment in the rear centre console
Fig. 85 In the rear centre console: stowage compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The drink holder in the rear centre console ⇒ Drink holder can be used as a stowage area.
Other stowage areas
Fig. 86 In front of the rear seats: stowage compartment in 2-door vehicles
Loose objects may be flung through the vehicle interior in the event of a sudden driving or
braking manoeuvre. This can cause serious injury and can also lead to loss of control of the
vehicle.
•Do not stow any animals, or any hard or pointed objects in the open stowage area.
WARNING

Fig. 87 Coat hooks on the centre door pillars
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Coat hooks
Coat hooks ⇒ Fig. 87 are located on the centre door pillars (arrow).
Other stowage areas:
•In the front door trims ⇒ Vehicle interior.
•In front of the rear seats ⇒ Fig. 86.
•On top of the luggage compartment cover for light items of clothing.
•Bag hooks in the luggage compartment ⇒ Luggage compartment.
•In the upper part of the centre console instead of the radio ⇒ Fig. 7⑤.
•Coat hooks on the centre door pillars ⇒ Fig. 87.
Drink holder
 Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holder in centre console
Drink holder
Bottle holders for bottles containing up to 1.5 litres are located in the open stowage areas of the
driver and front passenger doors.
Additional information and warnings:
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
Drink holder in centre console
Hanging up items of clothing can restrict the driver's field of vision and cause accidents and
serious injuries.
•Always hang items of clothing in such a way that they do not restrict the driver's field of
vision.
•The clothes hook in the vehicle should only be used for transporting light items of clothing.
Never leave any heavy, hard or sharp objects in the pockets.
WARNING
Incorrect use of the drink holders can cause injury.
•Do not place hot drink containers in the drink holders. Hot drinks in a drink holder could be
spilled and cause scalding in any sudden braking manoeuvre or accident.
•Ensure that drink bottles or any other objects do not enter the driver footwell and obstruct
the pedals while the vehicle is in motion.
•Never place heavy cups, food or any other heavy items in the drink holder. These heavy
objects could be flung through the vehicle interior during an accident and cause serious
injuries.
WARNING
Closed drink bottles can explode in the vehicle in extreme heat or crack in extremely cold
temperatures.
•Never leave closed drink bottles in an extremely hot or extremely cold vehicle for extended
periods.
WARNING
Do not leave any open drink containers in the drink holder while the vehicle is in motion.
Drinks that are spilled, for example during braking, can damage the vehicle and the vehicle
electric system.
NOTICE

Do not leave the engine running when the vehicle is stationary.
Using electrical appliances with the engine switched off and the ignition switched on will
drain the battery.
Unshielded devices can cause interference with radio reception and vehicle electronics.
Interference with AM radio reception could occur if electrical devices are used in the vicinity
of the aerial.
Socket in the vehicle
Fig. 92 Front centre console: 12-volt socket in the stowage compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Maximum power rating
Electrical socketMaximum power rating
12-volt120 watts
The maximum power rating of the sockets may not be exceeded. The power rating of each device
is stated on its type plate.
If two or more devices are connected at the same time, ensure that the overall power consumption
of all connected electrical devices never exceeds 190 watts ⇒.
12-volt socket
The 12-volt socket is located in the ashtray in the front centre console ⇒ Fig. 92 and works only
when the ignition is switched on.
Using electrical appliances with the engine switched off and the ignition switched on will drain the
battery. Electrical consumers should therefore only be plugged into the sockets when the engine is
running.
To prevent damage due to voltage fluctuation, switch off any connected devices before switching
the ignition or engine on or off.
Improper use of the socket and electrical accessories can cause fires and other severe
injuries.
•Never leave children in the vehicle unattended. The socket and the devices connected to it
can be used when the ignition is switched on.
•If the electrical device gets too hot, switch off the device immediately and disconnect it
from the socket.
WARNING
•In order to prevent damage to the electrical system, never connect equipment that
generates electricity, such as solar panels or battery chargers for charging the vehicle
battery, to the 12-volt socket.
•Only use accessories that have been approved in accordance with current guidelines
concerning electromagnetic compatibility.
•In order to avoid damage due to voltage fluctuation, always switch off any electrical
consumers connected to the 12-volt socket before switching the ignition or the engine on
or off. When the start/stop system automatically switches off and restarts the engine, it is
not necessary to switch off any connected electrical consumers.
•Never connect electrical devices requiring more electrical power to a 12-volt socket. The
vehicle's electrical system can be damaged if the maximum power output is exceeded.
NOTICE

Starting the engine, changing gear and
parking
Starting and stopping the engine
 Introduction
This chapter contains information on the followingsubjects:
⇒ Ignition lock
⇒ Starting the engine
⇒ Stopping the engine
⇒ Electronic immobilizer
Immobilizer display
If the vehicle key is not valid or there is a fault in the system, then may be displayed in the
instrument cluster. The engine cannot be started ⇒ Electronic immobilizer.
Push-starting or towing
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to
start the engine instead.
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Changing gear ⇒ Changing gear
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Steering ⇒ Steering
•Pull-away assist systems ⇒ Pull-away assist systems
•Filling the tank ⇒ Filling the tank
•Fuel ⇒ Fuel
•Manual opening and closing ⇒ Manual opening and closing
•Starting the engine with jump leads ⇒ Starting the engine with jump leads
•Tow starting and towing ⇒ Tow-starting and towing
•Observe the operating instructions for any device that you plug into the socket.
•Never exceed the maximum power rating as this could damage the whole vehicle electrical
system.
•12-volt socket:
- Only use accessories that have been approved in accordance with the relevant
guidelines on electromagnetic compatibility.
- Never feed electricity into the socket.
NOTICE
While driving

Starting the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steps should only be carried out in the specified order.
Manual gearboxAutomated manual gearbox
1.Depress the brake pedal and hold it until
step 5 has been completed.Turn the vehicle key to position ⇒ Fig. 93①.
2.Fully depress the clutch pedal until the
engine has been started.
Depress the brake pedal and hold it until
step 5 has been completed.
3.Shift the gear stick to a neutral position.Place the selector lever in position N.
4.Turn the vehicle key in the ignition lock to position ⇒ Fig. 93② – do not depress the
accelerator.
5.Release the vehicle key once the engine has started.
6.If the engine does not start, stop the procedure and repeat it after approximately one minute.
7.Release the handbrake if you wish to pull away ⇒ Braking, stopping and parking.
Natural gas engines
The gas engine will only start with gas. It is possible to start the engine with petrol under the
following conditions:
•Very low outside temperatures.
•The mixture adjustment after filling is not yet complete.
•Natural gas tank is empty.
Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as
soon as there is good visibility through the windows. This helps the engine to reach operating
temperature more quickly and reduces emissions.
Components with a high power consumption are switched off temporarily when the engine is
started.
When starting from cold, the engine may be a little noisy for the first few seconds. This is
quite normal, and no cause for concern.
Stopping the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steps should only be carried out in the specified order.
Manual gearboxAutomated manual gearbox
1.The vehicle must be completely stationary ⇒.
2.Depress the brake pedal and hold it until step 4 has been completed.
3.Place the selector lever in position D or R.
4.Apply the handbrake firmly ⇒ Braking, stopping and parking.
5.Turn the vehicle key to position ⇒ Fig. 93⓪.
6.Select 1st gear or reverse gear.
Never leave the vehicle with the engine running. The vehicle could move suddenly,
particularly if a gear or position is selected, and cause accidents and serious injuries.
WARNING
A start booster can explode or suddenly cause the engine to run at high revs.
•Never use a start booster.
WARNING
•The starter and the engine can be damaged if you attempt to start the engine while the
vehicle is in motion or if the engine is started again immediately after it has been switched
off.
•When the engine is cold, avoid high engine speeds, driving at full throttle and overloading
the engine.
•Do not push-start or tow-start the engine. Unburnt fuel can damage the catalytic converter.
NOTICE

•Tow-starting and towing ⇒ Tow-starting and towing
Warning and indicator lamp
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible causeSolution
Fault in the automated manual gearbox.
Do not drive on!
Seek expert assistance. Failure to do so can
cause considerable damage to the gearbox
⇒ Fault in the automated manual gearbox.
Gears in the automated manual gearbox
cannot be selected correctly.
Switch the ignition on and off. If the indicator
lamp remains lit up, the automated manual
gearbox should be checked by a qualified
workshop .
Automated manual gearbox temporarily
overheated.
Allow the gearbox to cool down in selector
lever position . If the indicator lamp
remains lit up, the automated manual
gearbox should be checked by a qualified
workshop .
Selector lever for the automated manual
gearbox in position and the brake
pedal not depressed.
To select a position, press the brake pedal
⇒ Braking, stopping and parking.
In conjunction with the yellow indicator
lamp for gearbox temperature :
automated manual gearbox overheated.
Depress the break pedal ⇒ Braking, stopping
and parking and allow the gearbox to cool
down. Do not perform pulling-away
manoeuvres in the meantime. If the indicator
lamp remains lit up, the automated manual
gearbox should be checked by a qualified
workshop .
In conjunction with the flashing display
on the instrument cluster: the selector
lever for the automated manual gearbox
is not in position , prompt to start the
engine.
Move the selector lever to and start the
engine ⇒ Starting and stopping the engine.
FlashesPossible causeSolution
Flashing: vehicle with an automated
manual gearbox is not secured from
rolling away.
Apply the handbrake ⇒ Braking, stopping
and parking.
You are prompted in conjunction with
the indicator lamp to depress the brake
pedal : prompt to start the engine.
Move the selector lever to and start the
engine ⇒ Starting and stopping the engine.
During forward travel: attempt to place
automated manual gearbox selector
lever into position .
Stop the car and move the selector lever to
position so that it can then be moved to
position .
The selector lever for the automated
manual gearbox has been moved to
position or but the brake pedal
was not depressed.
Depress the brake pedal ⇒ Braking,
stopping and parking, move the selector
lever to position and then back to the
required position or .
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This
can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
•The kickdown function or fast acceleration should only be used if the visibility, weather,
road and traffic conditions permit.
WARNING
Never ride the brake pedal. Do not overuse the brake pedal. Constant braking will cause the
brakes to overheat. This can considerably reduce the brake effect, increase the braking
distance and, in certain circumstances, cause the brake system to fail completely.
WARNING
•Never let the brakes rub by applying light pressure to the brake when it is not necessary to
brake. This will increase levels of wear.
•Before driving down a long, steep gradient, reduce speed and change to a lower gear or in
vehicles with an automated manual gearbox in Tiptronic mode, move the selector lever to a
lower position. This will make use of the engine braking effect and relieve the load on the
brakes. The brakes could otherwise overheat and possibly fail. The brakes should only be
used to slow or stop the vehicle.
NOTICE

Fig. 99 Selector lever in Tiptronic position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
With Tiptronic the gears in an automated manual gearbox can be shifted up and down manually.
The gear that is currently selected will be maintained when the Tiptronic programme is selected.
This remains the case until the system does not perform a gear change due to the current driving
situation.
Operating Tiptronic
•From position D push the selector lever left into the Tiptronic gate M⇒.
•Gently push the selector lever forwards ⊕ or back ㊀ to shift gear up or down ⇒ Fig. 99.
•Push the selector lever to the left again in the Tiptronic gate M to exit Tiptronic mode ⇒.
In selector lever position D, push the lever towards the ⊕ or the ㊀ to switch briefly into the Tiptronic
programme M.
Driving with an automated manual gearbox
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The gearbox changes the forward gears up and down automatically.
Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.
•Reduce your speed.
•Push the selector lever in position D to the left into the Tiptronic gate M⇒ Changing gear with
Tiptronic.
•Gently push the selector lever back ㊀ to change down gear.
Stopping the vehicle and pulling away when driving uphill
The steeper the incline, the lower the gear that is required.
If you wish to stop the vehicle or pull away when driving uphill, you should use the Hill Hold Assist
function ⇒ Pull-away assist systems. Pulling the handbrake switches the Hill Hold Assist off.
Vehicles without Hill Hold Assist: When you stop the vehicle on an incline and a position is still
selected, the vehicle must always be prevented from rolling by depressing the brake pedal or by
applying the handbrake. The brake pedal or the handbrake should not be released until you start to
pull away ⇒.
Kick-down
The kickdown function enables maximum acceleration in the selector lever position D or in the
Tiptronic position M.
If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear,
depending on the speed and engine revs. This will make use of the full vehicle acceleration ⇒.
The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed
for the gear.
•When accelerating, the gearbox automatically shifts up to the next gear shortly before the
maximum permitted engine speed is reached.
•When shifting down a gear manually, the gearbox will not change gear until the engine can
no longer be overrevved.
NOTICE

Information on the brakes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first
be run in ⇒. However, you can compensate for the slightly reduced braking force by applying
more pressure to the brake pedal. During the run-in period, the braking distance is longer when
the brakes are depressed fully or during emergency braking than with brakes that have been fully
run in. In the run-in period, the brakes should not be depressed fully and situations that create a
heavy load on the brakes should be avoided. For example, when driving too close to the vehicle
ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the
vehicle is operated and the way in which the vehicle is driven. With regular urban trips, short
journeys and a sporty driving style, the brake pads must be checked by a qualified workshop more
regularly than stated in the service schedule.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winter). The brakes must be dried as quickly as possible by careful braking at higher
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of
this action ⇒.
Any layer of salt accumulated on the discs and pads will delay the braking effect and increase the
braking distance. If the brakes on the vehicle have not been applied for a long time on roads that
have been gritted with salt, the layer of salt must be reduced through careful braking ⇒.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of
inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at
all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking
strongly several times from high speed. Please ensure that no following vehicle and no other road
user is put at risk as a result of this action ⇒.
Fault in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distance). This is indicated by the warning light . Go to the
nearest qualified workshop immediately to have the fault corrected. Drive at low speed when doing
this and anticipate much longer braking distances and an increase in the pressure required on the
pedal.
Brake servo
The brake servo will only function when the engine is running and reinforces the pressure applied
by the driver on the brake pedal.
If the brake servo is not functioning or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒.
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. leaves, dry grass, spilt fuel.
WARNING
•To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly
and then remove your foot from the brake pedal.
•Always take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels
touch the bollards or kerbs.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE