2021 VOLKSWAGEN UP! tow

Stowage
Fig. 146 In the luggage compartment: floor covering held in upright position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The vehicle tools, spare wheel, emergency spare wheel or breakdown set are located in the
luggage compartment under the floor covering ⇒ Fig. 146.
•If necessary, remove the variable luggage compartment floor ⇒ Luggage compartment.
•Lift the floor covering at the recess (arrow) ⇒ Fig. 146.
After using the vehicle jack, crank it back to its original position so that it can be stored
safely.
Contents
Fig. 147 Contents of the vehicle toolkit
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The content of the vehicle toolkit depends on the vehicle equipment level. The following describes
the maximum scope.
The vehicle toolkit contains the following⇒ Fig. 147
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screwdriver
blade is reversible. The screwdriver may be located under the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen recommends that you carry the wheel
bolt adapter in the vehicle toolkit at all times. The code number of the anti-theft wheel bolt is
engraved on the front of the adapter. You will need this number to replace the adapter if lost.
Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place – but
not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre cover, wheel covers and the wheel bolt caps.
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle toolkit,
breakdown set and spare wheel could be flung though the vehicle and cause severe injuries.
•Always ensure that the vehicle toolkit, breakdown set and spare wheel or temporary spare
wheel are secured in the luggage compartment.
WARNING
Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.
•Never work with unsuitable or damaged tools from the vehicle toolkit.
WARNING

Vehicle jack. Before you return the vehicle jack to the toolbox, fully wind in the claw. To
stow the vehicle jack securely the crank lever must be braced against the side of the jack.
Box spanner for wheel bolts.
Vehicles with a natural gas engine
In vehicles with natural gas engines delivered with a second wheel set, the toolkit is kept in a
seperate bag. Volkswagen recommends not keeping the bag in the vehicle all the time but only
when it is necessary for changing to winter or summer tyres.
Hubcaps
 Introduction
This chapter contains information on the followingsubjects:
⇒ Centre cover
⇒ Wheel cover
⇒ Wheel bolt caps
Additional information and warnings:
•Cleaning and caring for the vehicle exterior ⇒ Caring for and cleaning the vehicle exterior
•Vehicle toolkit ⇒ Vehicle toolkit
•Changing a wheel ⇒ Changing a wheel
•Breakdown set ⇒ Breakdown set
Centre cover
Fig. 148 Pulling off the centre cover on an alloy wheel
Fig. 149 Pulling off the centre cover on a steel wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Using unsuitable hubcaps, or fitting them incorrectly, can cause accidents and serious
injuries.
•Incorrectly fitted hubcaps can become loose while the vehicle is in motion and endanger
other road users.
•Do not use damaged hubcaps.
•Always ensure that the airflow to cool the brakes is not restricted or reduced. This also
applies if hubcaps are retrofitted. If the airflow is not sufficient, the braking distance could
increase significantly.
WARNING
Remove the hubcaps carefully and fit them again properly so as to avoid damage to the
vehicle.
NOTICE

After changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Clean the tools as necessary and place them back in the foam rubber holder in the luggage
compartment ⇒ Vehicle toolkit.
•Stow the spare wheel, temporary spare wheel or the removed wheel safely in the luggage
compartment.
•The tightening torque of the wheel bolts should be checked immediately with a torque wrench
⇒ Tightening torque for the wheel bolts.
•The damaged wheel should be replaced as soon as possible.
Breakdown set
 Introduction
This chapter contains information on the followingsubjects:
⇒ Contents of the breakdown set
⇒ Preparation
⇒ Sealing and inflating tyres
⇒ Test after driving for 10 minutes
You can use the breakdown set (tyre mobility set) to safely seal any tyre damage caused by foreign
bodies or punctures (up to 4 mm in diameter). Do not remove foreign objects (e.g. screws or
nails) from the tyre!
Once the sealant has been added to the tyre, the tyre pressure must be checked again after
approximately 10 minutes of driving.
Seek expert assistance if more than one vehicle tyre is damaged. The breakdown set is only
designed for filling one tyre.
Only use the breakdown set if the car is parked in a safe place, you are familiar with the required
actions and safety procedures, and you have access to the correct breakdown set. Seek expert
assistance if this is not the case.
The tyre sealant must not be used:
•If the rim is damaged.
•If the outside temperature is below -20°C (-4°F).
•If there are cuts or punctures in the tyre that are larger than 4 mm.
•If the tyre pressure is very low or the tyres are flat.
•If the use-by date on the tyre filler bottle has expired.
•If a foreign object has been removed from the tyre.
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Wheels and tyres ⇒ Wheels and tyres
•In an emergency ⇒ In an emergency
•Hubcaps ⇒ Hubcaps
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,
cause accidents and serious injuries.
•Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and
grease. The wheel bolts must be easy to turn and be tightened to the specified torque.
•The hexagonal socket in the screwdriver handle should only be used for turning wheel
bolts, not use for loosening or tightening them.
WARNING

•Insert the plug ⇒ Fig. 157⑨ into one of the vehicle's 12-volt sockets ⇒ Socket.
•Use the on/off switch ⇒ Fig. 157⑧ to switch on the air compressor.
•Run the compressor until the tyre pressure has reached 2.0 – 2.5 bar (29 – 36 psi / 200 –
250 kPa) ⇒. The maximum running time is 8 minutes⇒.
•Switch off the air compressor.
•If a pressure level of 2.0 – 2.5 bar (29 – 36 psi / 200 – 250 kPa) cannot be achieved unscrew
the tyre filler hose from the tyre valve.
•Drive (or reverse) the vehicle approximately 10 metres so that the sealing compound is more
evenly distributed in the tyre.
•Screw the tyre filler hose for the air compressor firmly back onto the tyre valve and inflate the
tyre again.
•If the required pressure still cannot be reached, the tyre is too badly damaged. The tyre cannot
be sealed with the breakdown set. Do not drive on. Seek expert assistance ⇒.
•Disconnect the air compressor and unscrew the tyre filler hose from the tyre valve.
•Drive the vehicle no faster than 80 km/h (50 mph) once a tyre pressure of 2.0 – 2.5 bar
(29 – 36 psi / 200 – 250 kPa) has been reached.
•Check the tyre pressure after driving for 10 minutes⇒ Test after driving for 10 minutes.
Test after driving for 10 minutes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Reconnect the tyre filler hose ⇒ Fig. 157⑤ and check the tyre pressure on the tyre pressure
display ⑥.
1.3 bar (19 psi / 130 kPa) and lower:
•Do not drive on! The tyre cannot be sealed adequately with the breakdown set.
•Seek expert assistance ⇒.
1.4 bar (20 psi / 140 kPa) and higher:
•Set the tyre pressure back to the correct value ⇒ Wheels and tyres.
•Resume your journey to the nearest qualified workshop. Do not exceed a maximum speed of
80 km/h (50 mph).
•Have the damaged tyre replaced at the workshop.
Fuses
 Introduction
This chapter contains information on the followingsubjects:
⇒ Fuses in the vehicle
⇒ Changing a blown fuse
At the time of print we are unable to provide an up-to-date overview of the locations of the fuses for
the electrical consumers. This is because the vehicle is under constant development, because
fuses are assigned differently depending on the vehicle equipment level and because several
consumers may use a single fuse. You can get more information about the fuse layout from a
Volkswagen dealership.
The tyre filler hose and the air compressor can get hot during inflation.
•Protect your hands and skin from the hot components.
•Do not place the hot tyre filler hose or the hot air compressor on any inflammable
materials.
•Allow the device to cool down fully before stowing.
•If the tyre will not inflate to at least 2.0 bar (29 psi / 200 kPa), the tyre is too damaged. The
sealant is unable to seal the tyre. Do not drive on. Seek expert assistance.
WARNING
Switch the air compressor off after a maximum of 8 minutes to avoid overheating. Let the air
compressor cool down for a few minutes before switching it back on.
NOTICE
Driving with an unsealed tyre is dangerous as it can cause accidents and serious injuries.
•Do not carry on driving if the tyre pressure is 1.3 bar (19 psi / 130 kPa) or lower.
•Seek expert assistance.
WARNING

Fig. 164 Changing the bulbs in the headlights
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The actions should only be carried out in the specified order:
1.Observe and follow the instructions on the checklist ⇒ Information on changing bulbs.
2.Use the screwdriver from the toolkit to unscrew the two securing bolts in the wheel
housing trim ⇒ Fig. 163 (arrows) ⇒ Vehicle toolkit.
3.Unscrew the front spreader rivet at the bottom of the wheel housing trim ⇒ Fig. 163Ⓐ
and remove it completely.
4.Grip the edge of the wheel housing trim in between the holes for the securing bolts and
push it gently towards the vehicle interior to release the clip located behind the trim.
5.Carefully push the wheel housing trim to one side.
6.Release the connector ⇒ Fig. 164① and pull it off.
7.Turn the bulb holder ⇒ Fig. 164anticlockwise in the direction of the arrow as far as it will
go and pull it out to the rear along with the bulb.
8.Replace the defective bulb with a new bulb of the same type.
9.Insert the bulb holder into the headlight and turn it clockwise as far as it will go.
10.Connect the connector ⇒ Fig. 164① to the bulb holder. The connector should click into
place.
11.Return the wheel housing trim to its original position, ensuring that the clip engages.
12.Insert the spreader river in the wheel housing trim and the bumper and push in fully
⇒ Fig. 163Ⓐ.
13.Use the screwdriver to screw in the two securing bolts ⇒ Fig. 163 (arrows).
Changing bulbs in the tail light cluster
Fig. 165 In the side of the luggage compartment: A: removing the cover, B: removing the tail light
cluster
Fig. 166 Tail light cluster: C: removing the bulb holder, B: removing the bulbs
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steps should only be carried out in the specified order.
Removing the tail light cluster
1.Observe and follow the instructions on the checklist ⇒ Information on changing bulbs.
2.Open the tailgate ⇒ Tailgate.
3.Carefully lever off the cover ① ⇒ Fig. 165A.
4.Pull the lock ③ on the connector ② in the direction of the arrow ⇒ Fig. 165B. Use the
screwdriver from the vehicle tools for this purpose.
5.Press the catch ④ and pull off the connector ② ⇒ Fig. 165B.

How to start the engine using jump leads
Fig. 171 How to connect the jump leads when starting vehicles without start/stop system:
discharged battery Ⓐ and battery providing assistance Ⓑ
Fig. 172 How to connect the jump leads when starting vehicles with start/stop system: discharged
battery Ⓐ and battery providing assistance Ⓑ
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicle with discharged battery that is being jump-started.
Vehicle with vehicle battery that is supplying power and jump-starting the other vehicle.
Suitable earth connection. A solid metal part that is firmly bolted to the engine block, the
engine block itself or, where fitted, the screwed-in towing eye at the front ⇒ Tow-starting and
towing.
Using the jump leads incorrectly or completing the jump start procedure incorrectly can cause
the battery to explode, which can lead to severe injuries. Please note the following in order to
reduce the risk of the battery exploding:
•All work on the vehicle battery and the electrical system can cause serious chemical
burns, fire and electric shocks. Always read the warnings and safety information before
carrying out any kind of work on the vehicle battery ⇒ Vehicle battery.
•The vehicle battery providing assistance must have the same voltage as the discharged
vehicle battery (12 volt) and approximately the same capacity (see markings on battery).
•Never charge a vehicle battery once it has been frozen. Discharged vehicle batteries can
even freeze at temperatures of around 0°C (+32°F).
•The battery should be replaced if it is or has ever been frozen.
•A highly explosive mixture of gases is given off when the vehicle battery is jump started.
Always keep fire, sparks, naked flames and lit cigarettes away from the vehicle battery.
Never use a mobile telephone when the jump leads are being connected or disconnected.
•Only charge the battery in a well-ventilated space as the battery emits a highly explosive
mixture of gases when the vehicle is being jump started.
•Position the jump leads so that they never come into contact with any moving parts in the
engine compartment.
•Never confuse the negative and positive terminals or connect the jump leads incorrectly.
•Observe the jump lead manufacturer's instructions.
WARNING
Please note the following in order to avoid considerable damage to the vehicle electrical
system:
•A short circuit can be caused if the jump leads are wrongly connected.
•The vehicles must not touch each other, otherwise electricity could flow as soon as the
positive terminals are connected.
NOTICE

The discharged vehicle battery must be properly connected to the vehicle's electrical system.
The vehicles must not touch. Otherwise electricity could flow as soon as the positive terminals are
connected.
Ensure that the battery clamps have good metal-to-metal contact with the battery terminals.
If the engine does not start immediately, switch off the starter after about 10 seconds and try again
after about half a minute.
The steps should only be carried out in the specified order.
Attaching the jump leads
•Switch off the ignition in both vehicles ⇒ Starting and stopping the engine.
•If necessary, open the battery cover in the engine compartment ⇒ Vehicle battery.
•Connect one end of the red jump lead to the positive terminal ⇒ Fig. 171⊕ or ⇒ Fig. 172⊕ in
the vehicle with the discharged battery Ⓐ ⇒.
•Connect the other end of the red jump lead to the positive terminal ⊕ in the vehicle providing
assistance Ⓑ.
•In vehicles without start/stop system: connect one end of the black jump lead to the negative
terminal ㊀ in the vehicle providing assistance Ⓑ ⇒ Fig. 171.
•In vehicles with start/stop system: connect one end of the black jump lead Ⓧ to a suitable
earth connection, to a solid metal part that is securely bolted onto the cylinder or to the cylinder
block itself ⇒ Fig. 172.
•Connect the other end of the black jump lead Ⓧ to a solid metal component bolted on to the
engine block, or onto the engine block in the vehicle with the discharged battery. Do not
connect it to a point near the battery Ⓐ ⇒.
•Position the leads in such a way that they cannot come into contact with any moving parts in the
engine compartment.
Starting the engine
•Start the engine of the vehicle providing assistance and let it run at idle.
•Start the engine of the car with the discharged vehicle battery and wait two or three minutes
until the engine is running smoothly.
Removing the jump leads
•Before disconnecting the jump leads, switch off the dipped beam headlights if they are switched
on.
•Turn on the heater blower and rear window heater in the vehicle battery with the discharged
battery. This helps minimise the voltage peaks generated when the leads are disconnected.
•With the engines running, disconnect the jump leads in the exact reverse order to the
instructions given above.
•Close the battery cover.
Tow-starting and towing
 Introduction
This chapter contains information on the followingsubjects:
⇒  Notes on tow-starting
⇒ Notes on towing
Jump starting the vehicle incorrectly can cause the battery to explode, which can lead to
serious injuries. Please note the following in order to reduce the risk of the battery exploding:
•All work on the vehicle battery and the electrical system can cause serious chemical
burns, fire and electric shocks. Always read the warnings and safety information before
carrying out any kind of work on the vehicle battery ⇒ Vehicle battery.
•Always wear suitable eye protection and never lean over the vehicle battery.
•Attach the connector cables in the correct order – the positive cable first, followed by the
negative.
•Never connect the negative cable to parts of the fuel system or to the brake lines.
•The non-insulated parts of the battery clamps must not be allowed to touch. The jump lead
attached to the positive vehicle battery terminal must not touch metal parts of the vehicle.
•Check the window on the vehicle battery using a torch if necessary. If the display is light
yellow or colourless, do not jump start the vehicle. Seek expert assistance.
•Avoid electrostatic discharge in the vicinity of the vehicle battery. The gas emitted from the
vehicle battery could be ignited by sparks.
•Do not use jump leads to start the engine if the vehicle battery is damaged or if it is or has
ever been frozen.
WARNING

⇒ Fitting the front towing eye
⇒ Driving tips when towing
Observe any legal requirements when towing or tow-starting.
For technical reasons, vehicles with a discharged battery must not be tow-started.
For technical reasons, vehicles with an automated manual gearbox must not be tow started
unless it has been ascertained that the gearbox is in position N⇒ When a vehicle with an
automated manual gearbox has to be towed:.
Towing a vehicle when the engine is switched off and the ignition is switched on discharges the
vehicle battery. In some vehicles battery charge level, the drop in voltage can be large enough after
just a few minutes that electrical consumers in the vehicle will no longer function, e.g. the hazard
warning lights.
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Changing gear ⇒ Changing gear
•Engine management system and exhaust purification system ⇒ Engine management system
and exhaust purification system
•Starting the engine with jump leads ⇒ Starting the engine with jump leads
You will not be able to fit a towing eye onto the rear bumper. The vehicle is not suited for
towing other vehicles.
Notes on tow-starting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles should not be tow-started wherever possible. Use jump leads to start the engine
instead⇒ Starting the engine with jump leads.
For technical reasons, the following vehicles cannot be tow-started:
•If the vehicle battery has discharged, the engine control unit will not function properly.
However, if the vehicle still has to be tow-started (manual gearbox):
•Engage 2nd or 3rd gear.
•Keep the clutch pressed down.
Never tow a vehicle that has no power supply.
•Never remove the key from the ignition. This could cause the steering lock to engage
suddenly. You will no longer be able to steer the vehicle. This can lead to a loss of control
of the vehicle, accidents and serious injuries.
•If the power supply to the towed vehicle is disconnected, stop towing immediately and
seek expert assistance.
WARNING
If a vehicle is being towed, the vehicle handling and braking effect will change significantly.
Please note the following in order to reduce the risk of an accident or serious injuries:
•Notes for the driver of the towed vehicle:
- You will need to depress the brake pedal more vigorously than normal as the brake
servo is not working. Always be careful not to drive into the vehicle that is pulling your
vehicle.
- You will need to turn the steering wheel more vigorously as the power-assisted
steering function is not working.
•Notes for the driver of the towing vehicle
- Accelerate carefully and gently.
- Avoid sudden braking and driving manoeuvres.
- Brake earlier than normal by pressing lightly on the brake pedal.
WARNING
•Remove and install the cover and the towing eye carefully so as to avoid damage to the
vehicle, e.g. the paintwork.
•Unburnt fuel can enter the catalytic converter and damage it while the vehicle is being
towed.
NOTICE