2021 VOLKSWAGEN T-ROC windscreen

⇒ . Observe the dilution instructions on the packaging.
peratures, add a special anti-freeze agent so that the fluid cannot freeze ⇒ .
The windscreen washer fluid reservoir has a capacity of about 3.0–7.5 litres, according to the vehicle
equipment.

WARNING
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an
oily film on the screen, restricting the field of vision.

-freeze agent should be added to the washer fluid if necessary.

NOTICE
cause the ingredients to flocculate and block the washer jets.
rrect service fluids are filled through the
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
Engine oil
Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil standards 
⇒ Changing engine oil 
⇒ Engine oil consumption 
⇒ Checking the engine oil level and refilling the engine oil 
⇒ Troubleshooting 
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil
always comes into contact with combustion residues and fuel, which has corresponding effects on
the ageing process of the oil. The correct engine oil is important for the function and service life of
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally
be used as an all-season oil.

After the car has been washed, the brakes may react slowly and the braking distance will be
increased as the brake discs and pads will be wet, or possibly iced up in winter.
-ice the brakes by performing careful braking manoeuvres. Do not endanger any other
road users when doing this.

NOTICE
Serious vehicle damage can be caused if the vehicle is not washed correctly.


could freeze up.

NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and tail light
clusters can be damaged if the vehicle is not washed correctly.

-painted vehicle only in a textile car wash.
-painted surfaces with hot wax.
-painted surfaces.

Wash the vehicle only in specially designated washing areas. This prevents any waste water
contaminated with oil from entering the sewerage system.
Caring for and cleaning the vehicle exterior

Fig. 211 Between the engine compartment and the windscreen: plenum chamber (illustration).

Sensors, camera lenses:
clean the area in front of the sensors or camera with a soft cloth and solvent-free cleaning agent.
Observe the installation locations ⇒ Vehicle overviews .


camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipment).
Remove snow with a hand brush. Do not use warm or hot water. Use the Volkswagen Genuine de-
icing agent (- 000 096 322 -) to remove ice.
Decorative films, protective films:
Remove soiling as for paint. Always use Volkswagen Genuine plastic cleaner (- 000 096 314 -) for
matt decorative films.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Use
only clean, soft microfibre cloths to apply it. Do not use hot wax, even in car washes.

Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel:
Clean only using a clean, soft cloth and a mild soap solution2) in a dust-free environment.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -).
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters:
Use a soft sponge soaked with a mild soap solution2). Do not use any cleaning agents that contain
alcohol or solvents.
nium care product (-
000 096 319 D -).
Wheels:
Remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel rim cleaner (-
000 096 304 -). Volkswagen recommends treating the wheel rims with Volkswagen Genuine hard
wax (- 000 096 317 -) every three months.
-up pen. Go to a qualified
workshop if necessary.
- 000 096 304 -).
Door lock cylinders:

The Volkswagen dealership cannot be held liable for any damage caused by technical modifications
and/or work performed incorrectly.
The Volkswagen dealership is not responsible for damage caused by technical modifications and/or
work performed incorrectly. Such damage is not covered by the Volkswagen guarantee.
Volkswagen recommends that all repairs and technical modifications be performed by an authorised
Volkswagen workshop using Volkswagen Genuine Parts®.
Volkswagen repair information
Volkswagen service information and official Volkswagen repair information can be purchased for a
fee.
Customers in Europe, Asia, Australia, Africa, Central and South America: please contact a
Volkswagen dealership or qualified workshop or register with the online portal erWin (electronic
repair and workshop information):
https://erwin.volkswagen.de
erWin is available in numerous languages.
Vehicles with special body equipment or add-on parts
The manufacturers of body equipment and add-on parts must ensure that the body equipment and
add-on parts (conversions) adhere to the applicable environmental laws and regulations, particularly
the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concerning
the restrictions on the marketing and use of certain dangerous substances and preparations.
The vehicle owner should keep all assembly documentation for these conversions, and pass it on to
the disassembly company upon vehicle handover if the vehicle is scrapped. This is designed to
facilitate environmentally friendly disposal for all vehicles, including converted vehicles.
Windscreen repairs
To function properly, some items of equipment require an electrical or electronic module, which is
located on the inside of the windscreen near the interior mirror. If the windscreen has been
damaged in the viewing field of the electrical or electronic module, e.g. by stone impact, the
windscreen must be replaced. Repairing the crack can lead to malfunctions or faults in the
equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a qualified
workshop.
Impairment or damage to sensors and cameras
Incorrectly performed repairs, structural changes to the vehicle, e.g. lowering the suspension,
retrofitted add-on parts or changes to the trim can lead to sensors and cameras being displaced or
damaged. This can also be caused by collisions, e.g. when parking, or also even by minor damage,
e.g. stone impacts on the windscreen.
Failure to observe this point may impair important functions (driver assist systems) and damage the
vehicle.

Fig. 214 Vehicle identification number.
Vehicle data sticker
The vehicle data sticker ⇒ Fig. 213  is located on the cover of the owner's manual and under the
rear luggage compartment trim on the luggage compartment wall. It contains the following data:
Vehicle identification number (chassis number)
Vehicle type, engine power, gearbox type
Engine and gearbox codes, paint number, interior equipment. In the example, the engine code
is CPTA ⇒ Fig. 213 .
Additional equipment, PR numbers
Type plate
The type plate ⇒ Fig. 213  can be seen on the lower part of the door pillar when the driver door is
open. Vehicles for certain export countries do not have a type plate.
The type plate contains the following data:
Approval
Gross vehicle weight rating
Gross combination weight rating (vehicle plus trailer)
Gross front axle weight rating
Gross rear axle weight rating
Vehicle identification number (VIN)
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen ⇒ Fig. 214  (arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet to gain
access to the vehicle identification number ⇒ In the engine compartment .
The vehicle identification number can be displayed in the Infotainment system using the button
and the and Service function buttons ⇒ Infotainment system controls and displays .
Vehicle data

Gross combination weight rating (vehicle plus trailer)
Gross front axle weight rating
Gross rear axle weight rating
Vehicle identification number (VIN)
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen ⇒ Fig. 216  (arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet to gain
access to the vehicle identification number ⇒ In the engine compartment .
The vehicle identification number can be displayed in the Infotainment system using the button
and the and Service function buttons ⇒ Infotainment system controls and displays .
Dimensions

Fig. 217 Illustration: dimensions.
The data in the table apply to the German basic model with the basic specification.

NOTICE
Always take care when driving into parking spaces with high kerbs or fixed boundaries. Objects that
protrude from the ground can damage the bumper and other components when parking the vehicle.