Ensure that there is no one in the path of the sun blind, especially if it is closed when the roll-back
function is not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the
roof frame and being injured.
When the glass roof is open, the electric sun blind can be closed only up to the front edge of the
glass roof.
Heating and air conditioning system
Heating, ventilating, cooling
Introduction
This chapter contains information on the followingsubjects:
⇒ Front controls
⇒ Air recirculation mode
⇒ Seat heating
⇒ Steering wheel heating
⇒ Troubleshooting
The following systems may be installed in the vehicle
Both the manual air conditioning system and Climatronic heat, cool and dehumidify the air. It works
most effectively when the windows and the glass roof are closed. If heat has built up in the vehicle
interior, ventilating the vehicle can speed up the cooling process.
Display of activated functions
Lit up LEDs on rotary knobs and buttons indicate that the function is switched on.
WARNING
Poor visibility through the windows increases the risk of collisions and accidents, which can cause
serious injuries.
Keep all windows free from ice, snow and condensation to maintain good visibility.
Adjust the heating, air conditioning system and rear window heating so that condensation does not
form on the windows.
Only set off once all windows are clear.
Use air recirculation mode for a short period only. If the cooling system is switched off, condensation
can form on the windows very quickly in air recirculation mode and reduce visibility considerably.
NOTICE
Free access to the pedals must be ensured at all times. For example, a larger brake pedal travel will
be necessary in order to stop the vehicle if a brake circuit fails. The brake pedal will have to be
depressed further and harder than normal.
Gear-change indicator
Fig. 96 On the instrument cluster display: gear-change indicator.
Key to ⇒ Fig. 96 :
Currently selected gear.
Recommended gear.
Depending on the vehicle's equipment level, the instrument cluster display may indicate a gear
which should be selected to reduce fuel consumption while the vehicle is in motion.
Vehicles with DSG dual clutch gearbox: the selector lever must be in the Tiptronic position for
this ⇒ Changing gear using Tiptronic .
No recommended gear is indicated if the most suitable gear is already selected. The currently
selected gear is displayed.
Information on cleaning the particulate filter
The engine management system recognises when the particulate filter is becoming saturated and
supports regeneration of the filter by recommending the most suitable gear when driving. Compared
with normal driving, this may mean driving with an increased engine speed ⇒ Particulate filter .
CAUTION
The gear-change indicator is designed only to assist the driver and cannot replace the driver's own
judgement.
The driver has full responsibility for selecting the correct gear in all situations, e.g. when overtaking
or when driving up and down hills.
Driving in the correct gear can help to reduce fuel consumption.
Eco driving profile ⇒ Driving profile selection and 4MOTION Active Control .
Avoid driving at full throttle
Never drive the vehicle at its top speed. The drag coefficient increases at excessively high speeds.
This in turn increases the force needed to move the vehicle.
Reduce idling
Pull away immediately with low engine speeds. If you are stopped for a long period, do not allow the
engine to idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine can switch off automatically when the
vehicle is stopping and when the vehicle is stationary ⇒ Start/stop system .
Refuel moderately
A full fuel tank increases the weight of the vehicle. A fuel tank that is half or two thirds of the way
full is sufficient for journeys in urban traffic in particular.
Avoid short journeys
A cold engine has very high fuel consumption. The optimum operating temperature is reached only
after driving a few kilometres. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter ⇒ Fig. 97 . Plan journeys economically and combine short journeys.
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service life
of the vehicle.
Observe the tyre pressures
Low tyre pressures does not just mean greater wear, but also increase the rolling resistance of the
tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the load. Observe the information on the tyre pressure sticker
⇒ Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System ⇒ Tyre monitoring system .
Use low viscosity engine oils
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and are
distributed better and more quickly, especially during cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
To keep the vehicle's air resistance as low as possible, remove any add-on parts and equipment such
as ski racks, bicycle racks and roof carriers once you have finished using them.
Save electrical energy
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment system can
distract you from the road.
Always drive carefully and responsibly.
Information on the brakes
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first
be run in ⇒ . The slightly reduced brake pressure can however be compensated for by increasing
pressure on the brake pedal. During the run-in period, the braking distance is longer for full or
emergency braking than when the brake pads have been run in. In the run-in period, full braking
should be avoided and also situations that create a heavy load on the brakes, e.g. when driving up
close to the vehicle ahead.
The wear of the brake pads depends to a great extent on the conditions under which the vehicle is
operated and the way the vehicle is driven. If the vehicle is used for regular urban trips, short
journeys, and is driven with a sporty driving style, the brake pads must be regularly checked by a
qualified workshop.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winter). The brakes must be dried as quickly as possible by careful braking at higher
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of this
action ⇒ .
A layer of salt that accumulates on the discs and pads will reduce the braking effect and increase the
braking distance. If the vehicle has not been braked for a long time on roads which have been gritted
with salt, the layer of salt must be reduced through careful braking ⇒ .
Corrosion on the brake discs and dirt in the brake pads are facilitated through long standstill times,
low mileage and low load levels. If the brake pads have been hardly used or if they are corroded,
Volkswagen recommends that the brake discs and brake pads be cleaned by braking strongly several
times from high speed. Please ensure that no following vehicle and no other road user is put at risk
as a result of this action ⇒ .
Brake servo
The brake servo will function only when the engine is running and reinforces the pressure applied by
the driver on the brake pedal.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒ .
WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and serious injuries.
If the warning lamp lights up either alone or together with a text message in the instrument
cluster display, go to a qualified workshop immediately to have the brake pads checked and the
worn brake pads replaced.
If the front brake pads are checked, the rear brake pads should be checked at the same time. A
visual check of the thickness of all brake pads should be carried out regularly by checking the brake
pads through the openings in the rims or from the underside of the vehicle. If necessary, remove the
wheels to carry out a comprehensive check. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Driving a loaded vehicle
For good vehicle handling when driving a loaded vehicle, please observe the following:
Stow all items of luggage securely ⇒ Stowing luggage and loads .
Accelerate particularly cautiously and carefully.
Avoid sudden braking and driving manoeuvres.
Brake earlier than in normal driving.
If applicable, observe the information concerning the roof carrier ⇒ Roof carrier .
WARNING
Moving loads can severely impair the vehicle's stability and driving safety which could cause
accidents and serious injuries.
Secure items properly so they cannot slide about.
Use suitable lashing or securing straps when securing heavy objects.
Securely engage the rear seat backrests.
Driving with an open boot lid
Driving with an open boot lid is particularly dangerous. All objects and the open boot lid must be
secured properly. Take the appropriate measures to reduce the amount of poisonous exhaust fumes
that could enter into the vehicle.
WARNING
Driving with an unlocked or open boot lid can cause serious injuries.
Always drive with the boot lid closed.
Always stow all items in the luggage compartment securely. Loose objects can fall out of the luggage
compartment and injure other road users.
Always drive especially carefully and think ahead.
WARNING
After driving through water, mud, slush etc., the brakes may react slowly and the braking distance
will be increased as the brake discs and pads will be wet, or possibly iced up in winter.
Dry and de-ice the brakes using careful braking manoeuvres. Make sure that you do not endanger
any other road users or violate any legal regulations when doing so.
Avoid abrupt and sudden braking manoeuvres directly after driving through water.
NOTICE
If you drive through water, parts of the vehicle, such as the engine, gearbox, running gear and
vehicle electrics, could sustain severe damage.
Never drive through salt water as salt can cause corrosion. Immediately rinse all components that
have been exposed to salt water with fresh water.
Running in the engine
A new engine has to be run in during the first 1,500 kilometres. This enables all the moving parts to
bed in together. During the first few operating hours, the engine has higher internal friction than it
does later.
Do not depress the accelerator fully.
Do not drive the vehicle at more than 2/3 of the maximum engine speed.
Gradually increase speed and engine speed.
The style of driving during the first 1,500 kilometres will also affect the engine quality. Even after this
time – and especially with a cold engine – drive the vehicle at moderate engine speeds in order to
reduce engine wear and to increase the mileage that the engine can cover.
Do not drive at engine speeds which are too low. Always shift down gear if the engine is not running
smoothly.
New tyres ⇒ Wheels and tyres and brake pads ⇒ Notes on driving must be run in carefully.
If the engine is run in gently, its life will be increased and its oil consumption reduced.
Using the vehicle in other countries and continents
The vehicle is produced at the factory specifically for a certain country and complies with this
country's registration regulations valid at the time of vehicle production.
If you want to use the vehicle abroad temporarily or for a short period, all relevant information and
instructions should be followed ⇒ Safety .
If the vehicle is going to be sold in another country or used in another country for an extended
period, the legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The
scope of services and service types could also be affected. This is particularly important if the vehicle
is driven in another climate region for a long period of time.
Because different frequency bands are used in different countries, the factory-fitted Infotainment
system may not work in other countries.
NOTICE
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate
servicing work or non-availability of Genuine Parts.
Volkswagen cannot be held responsible if the vehicle does not comply with or only partly complies
with the relevant legal requirements in other countries and continents.
Troubleshooting
Unusual braking behaviour
The warning lamp lights up red.
A text message may also be displayed.
The vehicle does not brake in the usual way or the braking distance is longer than normal.
There is a malfunction in the brake system.
Go to the nearest qualified workshop without delay.
Drive at low speed and be prepared for longer braking distances and the need to apply increased
pedal pressure.
Brake pad wear indicator
The indicator lamp lights up yellow.
Front brake pads are worn.
Go to a qualified workshop immediately.
All brake pads should be checked and renewed as necessary.
Starting and stopping the engine
Ignition lock
Fig. 99 To the right of the steering wheel: positions of the vehicle key in the ignition lock.
When there is no vehicle key in the ignition lock, the steering column lock may be activated.
Vehicle key positions ⇒ Fig. 99
Ignition switched off. The vehicle key can be removed.
Ignition switched on. Steering lock can be released. The diesel engine is pre-heated and the
indicator lamp lights up yellow.
Depress the brake pedal when the indicator lamp lights up green. Start the engine. Release
the vehicle key as soon as the engine starts. Once released, the vehicle key moves back to position
⇒ Fig. 99① .
Ignition switched on warning
A warning message appears in the instrument cluster display if the driver door is opened while the
ignition is switched on. A signal tone may also be given.
The warning is a reminder that the ignition must be switched off before leaving the vehicle.
WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and
electrical equipment such as the window controls can be operated. This can cause serious injury.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
They could become trapped in the vehicle in an emergency and may not be able to get themselves
to safety. For example, locked vehicles may be subjected to very high or very low temperatures
depending on the season. This can cause serious injuries and illness or fatalities, especially in the
case of small children.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and you will no longer be able to steer the vehicle.