Always adjust your speed and driving to match vehicle load levels and visibility, terrain and weather
conditions.
Driving on sand and mud
First read and observe the introductoryinformation and safety warnings⇒Introduction
Always drive at a steady speed through sand or mud and, do not carry out any manual gear changes
or stop the vehicle.
Check whether ESC is active. The indicator lamp or in the instrument cluster display must not
light up ⇒ Brake support systems .
Keep the vehicle moving constantly.
Use the Offroad driving profile ⇒ Setting a driving profile .
Select a suitable gear and remain in this gear until you have reached more solid ground ⇒ Changing
gear correctly .
If the tyres have lost their grip, turn the steering wheel to and fro quickly. This can briefly give the
tyres on the front wheels better grip for these ground conditions.
Driving through sand
Do not under any circumstances reduce the tyre pressure to drive through sand ⇒ . If the tyre
pressure has been reduced for driving through sand, the correct tyre pressure must always be
restored before driving on. Driving with reduced tyre pressure can lead to a loss of control over the
vehicle and increase the risk of serious and fatal injuries.
Driving through mud
Do not change speed or direction. The tyres can lose their traction when driving through mud. If the
vehicle slides, steer in the direction needed to get the vehicle under control.
WARNING
Driving through mud and sand can be dangerous. The vehicle can slide uncontrollably. This increases
the risk of injury. Always drive carefully through sand and mud.
Never choose an unsafe route or take a risk which could endanger you or your passengers. If you are
in any doubt about the safety of the route, turn round and choose another way.
WARNING
Incorrect tyre pressure can cause severe or even fatal accidents.
Incorrect tyre pressures will increase the levels of wear on the tyres and will negatively affect the
vehicle's handling.
System fault
Clean the radar sensors or remove stickers or accessories from the radar sensors, mirrors and
bumper ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible.
The system is not responding as expected
The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also residue
from cleaning agents or coatings ⇒ Caring for and cleaning the vehicle exterior .
The prerequisites for system operation must be met ⇒ System limits .
The radar sensors are covered by water.
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints can
restrict the function of the system or cause faults.
Tinting foils have been retrofitted on the side windows.
Parking and manoeuvring
Parking
Stopping and parking the vehicle
The actions should be carried out only in the given order:
Stop the vehicle on a suitable surface ⇒ .
Depress and hold the brake pedal until the engine has stopped.
Switch on the electronic parking brake ⇒ Electronic parking brake . The electronic parking brake is
switched on when the indicator lamp in the button ⇒ Fig. 125 lights up yellow and the indicator
lamp in the instrument cluster display lights up red.
On vehicles with a manual gearbox, either fully depress or disengage the clutch.
With an automatic gearbox, move the selector lever to position P.
Switch off the engine and take your foot off the brake pedal.
Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
With a manual gearbox, select first gear for flat ground and uphill gradients, or reverse gear for
downhill gradients, and then release the clutch.
Please ensure that all occupants, in particular children, leave the vehicle.
The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the camera or structural modifications
have been made, e.g. on the running gear.
No camera visibility, error message, system switches itself off
Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning the
vehicle exterior .
Check whether any damage is visible.
Possible solution
Switch off the system temporarily.
Check whether any of the causes described apply.
You can switch the system back on again once you have rectified the cause of the problem.
If the system still fails to respond as expected, have the system checked by a qualified workshop.
Park Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Looking for a parking space
⇒ Driving into a parking space
⇒ Driving out of a parking space
⇒ Troubleshooting
Park Assist shows parking spaces which are suitable for parking and assists the driver when driving
into and out of parking spaces.
Park Assist is an extension of Park Distance Control ⇒ Park Distance Control .
Park Assist automatically steers the vehicle. The driver must control the accelerator, gear changes
and brake ⇒ Safety notes on the parking systems .
WARNING
Fast steering wheel movements can cause serious injury.
During the manoeuvring operation, do not reach for the steering wheel until prompted to do so by
the system.
Exception: if a dangerous situation occurs, intervene and take over the steering.
Fig. 130 On the instrument cluster display: display of parking modes.
First read and observe the introductoryinformation and safety warnings⇒Introduction
Park Assist has three parking modes ⇒ Fig. 130 (illustration).
Reverse parallel parking.Reverse perpendicular parking.Forward perpendicular parking.
Drive slowly past a row of parked vehicles, paying attention to the traffic.
Press the button. Park Assist automatically searches for a suitable parking space on the front
passenger side.
Stop when Park Assist displays a recommended parking mode on the instrument cluster display.
Drive into the parking space when a corresponding prompt ⇒ Fig. 131⑤ is shown on the
instrument cluster display ⇒ Driving into a parking space .
If you want Park Assist to search for a parking space on the opposite side of the road, operate the
turn signal for the corresponding side.
Changing parking mode
If Park Assist has found other alternative parking modes, these will be displayed in a miniature view.
They can be selected in turn by repeatedly pressing the button. Park Assist will switch itself off
after selection of all found parking modes. The originally recommended parking mode is offered
when the button is pressed again.
If you wish to park in a perpendicular parking space in forward direction, select Forward
perpendicular parking ⇒ Fig. 130 . Otherwise the vehicle will reverse into the perpendicular
parking space.
Park Assist can be activated retrospectively. If the vehicle has previously driven past a suitable
parking space, it will be displayed.
Driving into a parking space
When accelerating on a slippery surface, for example on ice and snow, accelerate carefully. The
wheels can spin even when brake support systems are active, and this can lead to a loss of control of
the vehicle.
WARNING
The effectiveness of ESC can be reduced considerably if other components and systems which affect
driving dynamics are not serviced properly or are not functioning properly. This also applies, but not
exclusively, to the brakes, tyres and other named systems.
Please always bear in mind that modifications and changes to the vehicle can affect the way brake
support systems operate.
Alterations to the suspension or the use of non-approved wheel and tyre combinations can affect
the function of brake support systems and reduce their effectiveness.
Suitable tyres support the effectiveness of ESC.
WARNING
Driving without the brake servo can considerably increase the braking distance and thus cause
accidents and serious injuries.
Never switch the engine or ignition off while the vehicle is in motion.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system.
Switching the TCS on and off
Switch off the traction control system (TCS) if the vehicle does not have sufficient traction:
When driving in deep snow or on loose surfaces.
When rocking the vehicle free if it is stuck.
Then switch on TCS again.
Switching TCS on and off
TCS can be switched off and on in the Infotainment system ⇒ Infotainment system controls and
displays .
When the TCS is switched off, the yellow indicator lamp lights up on the instrument cluster
display.
As soon as the TCS starts regulating, the indicator lamp flashes yellow.
Troubleshooting
Fig. 139 Removable ashtray.
To use the removable ashtray, place it in one of the drink holders in the lower part of the centre
console or in the rear centre armrest ⇒ Drink holders .
Opening and closing the removable ashtray
To open: lift up the cover of the ashtray ⇒ Fig. 139 ⇒ .
To close: press the ashtray cover down.
Emptying the removable ashtray
Lift the removable ashtray out of the drink holder.
Open the removable ashtray and empty the cooled ashes into a suitable waste container.
Once it has been emptied, place the removable ashtray back into the drink holder from above.
WARNING
Improper use of the ashtray can cause fires, burns and other serious injuries.
Never put paper or any other combustible materials in the ashtray.
Cigarette lighter
Fig. 140 In the front centre console: cigarette lighter.
With the ignition switched on, press in the knob on the cigarette lighter.
Wait for the lighter to pop out.
Pull out the cigarette lighter and light the tobacco product on the glowing spiral ⇒ .
In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar with the
services and make you aware of potential risks to yourself and others, and how to avoid them.
WARNING
Accidents and injuries can occur if the driver is distracted.
Always drive carefully and responsibly.
WARNING
Failure to observe the information in the service description can lead to your vehicle breaking down
in traffic, and can cause accidents and serious injuries.
Always use the most up-to-date edition of the relevant service descriptions which is available on the
Volkswagen website.
WARNING
The following conditions can make it impossible to make a telephone call, run a Volkswagen Car-Net
service or transfer data:
If your current location is in an area with no or insufficient mobile communications and GPS
reception. This can also include tunnels, streets with tall buildings, garages, multi-storey car parks,
underpasses, mountains and valleys.
If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or unavailable.
If the components in the vehicle required for the services and data transmission are damaged, not
working or do not have sufficient electrical power.
The battery for the mobile device is empty, does not have a sufficient charge level or has no more
call credit.
WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks can lead to a
loss of control over your Volkswagen Car-Net services.
In addition to the usual precautionary measures to be taken when using the Internet, you should
protect your computer and mobile device with suitable anti-virus software and regularly update its
signatures.
Protect your login data for the Car-Net portal, your computer and mobile device against misuse.
WARNING
Applications and Volkswagen Car-Net services which are unsuitable or faulty or that are used
incorrectly can cause damage to the vehicle, accidents or serious injury.
Never make changes to applications or Volkswagen Car-Net services.
NOTICE
Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty third-party
applications, insufficient programming of applications, insufficient network strength, loss of data
during transmission or through misuse of your computers, tablets or mobile devices.
Legal requirements
Fig. 144 Symbol for vehicles that send tracking information
First read and observe the introductoryinformation and safety warnings⇒Introduction
By concluding a Volkswagen Car-Net contract for your vehicle, you as the contracting party
undertake within the meaning of data protection law to inform each driver that the vehicle can
transmit and receive data online. This also applies if you sell or lend your vehicle.
Failure to observe this obligation to inform can infringe certain rights of vehicle occupants.
GPS tracking: check with all occupants
Some Volkswagen Car-Net services require vehicle data to determine whether the vehicle is
complying with set speed limits, where the vehicle is parked, or whether the vehicle is located within
a defined area. This information can be displayed in the Car-Net portal and in the Volkswagen Car-
Net app.
Therefore, before setting off, ask all occupants if they agree to use of the activated services. If an
occupant does not agree, deactivate the service (if possible) or exclude the occupant from use of the
vehicle. If you do not observe this, you may violate certain rights of the vehicle occupants.
GPS tracking: symbol
If a factory-fitted control unit is used to transmit the vehicle's current location and speed, this
symbol ⇒ Fig. 144 will always be located in the vehicle (e.g. on the roof console). However, the