4TABLE OF CONTENTS
5-3. Using the storage featuresList of storage features . 366
Luggage compartment fea- tures ............................ 372
5-4. Using the other interior fea- tures
Other interior features ... 374
Garage door opener...... 392
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 400
Cleaning and protecting the vehicle interior ............. 403
6-2. Maintenance Maintenance requirements.................................... 406
General maintenance.... 407
Emission inspection and maintenance (I/M) programs.................................... 410
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions............................. 411
Hood ............................. 413
Positioning a floor jack .. 415
Engine compartment ..... 416
12-volt battery ............... 422
Tires .............................. 424
Tire inflation pressure ... 438
Wheels ......... .................440
Air conditioning filter ...... 441
Cleaning the hybrid battery (traction battery) air intake
vents and filters ........... 443Electronic key battery ....
447
Checking and replacing fuses .................................... 449
Light bulbs ..................... 451
7-1. Essential information Emergency flashers....... 458
If your vehicle has to be stopped in an emergency.................................... 459
If the vehicle is trapped in ris- ing water ...................... 460
7-2. Steps to take in an emer- gency
If your vehicle needs to be
towed ........................... 462
If you think something is wrong........................... 465
If a warning light turns on or a warning buzzer sounds 466
If a warning message is dis- played .......................... 477
If you have a flat tire (vehicles without spare tire) ........ 481
If you have a flat tire (vehicles with spare tire) ............. 491
If the hybrid system will not start ............................. 501
If you lose your keys...... 502
If the fuel filler door cannot be opened ......... ...............503
If the electronic key does not operate properly .......... 50
4
If the 12-
volt battery is dis-
charged ....................... 506
If your vehicle overheats 511
6Maintenance and care
7When trouble arises
21Pictorial index
■Instrument panel
Power switch ................................................... ...................P.231
Starting the hybrid system/chan ging the modes ..........P.231, 234
Emergency stop of the hybrid system ............................ ......P.459
When the hybrid system will not start .......................... ........P.501
Warning messages ..............................................................P.477
Shift lever.................................................... ........................P.238
Changing the shift position.................................... ...............P.239
Precautions against towing ..................................................P.462
When the shift lever does not move............................. ........P.240
Meters ......................................................... ..................P.97, 101
Reading the meters/adjusting the instrument panel
light .......................................................... ........P.97, 99, 101, 103
Warning lights/indicator lights ................................ ................P.92
When the warning lights come on ................................ ........P.466
Multi-information display . .................................................P.104
Display .................................................................................P.104A
B
C
D
321-1. For safe use
1-1.For safe use
Use only floor mats designed
specifically for vehicles of the
same model and model year as
your vehicle. Fix them securely
in place onto the carpet.
1Insert the retaining hooks
(clips) into the floor mat eye-
lets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks . The shape of the retaining hooks
(clips) may differ from that shown in
the illustration.
Before driving
Observe the following
before starting off in the
vehicle to ensure safety of
driving.
Installing floor mats
A
: $ 5 1 , 1 *
Observe the following precau-
tions.
Failure to do so may cause the
driver’s floor mat to slip, possibly
interfering with t
he pedals while
driving. An unexpectedly high
speed may result or it may
become difficult to stop the vehi-
cle. This could lead to an acci-
dent, resulting in death or serious
injury.
■When installing the driver’s
floor mat
●Do not use floor mats designed
for other models or different
model year vehicles, even if
they are Toyota Genuine floor
mats.
●Only use floor mats designed
for the driver’s seat.
●Always install the floor mat
securely using the retaining
hooks (clips) provided.
●Do not use two or more floor
mats on top of each other.
●Do not place the floor mat bot-
tom-side up or upside-down.
341-1. For safe use
Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.36)
Use a child restraint system
appropriate for the child until the
child becomes large enough to properly wear the vehicle’s seat
belt. (
P.58)
Make sure that you can see
backward clearly by adjusting
the inside rear view mirror (if
equipped), Digital Rear-view
Mirror (if equipped) and outside
rear view mirrors properly.
( P.186, 188, 198)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
●Do not place a cushion between
the driver or passenger and the
seatback. A cushion may pre-
vent correct pos ture from being
achieved, and reduce the effec-
tiveness of the seat belt and
head restraint.
●Do not place anything under the
front seats.
Objects placed under the front
seats may become jammed in
the seat tracks and stop the
seat from locking in place. This
may lead to an accident and the
adjustment mechanism may
also be damaged.
●Always observe the legal speed
limit when driving on public
roads.
●When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force your-
self to continue driving and take
a break immediately.
Correct use of the seat
belts
Adjusting the mirrors
791-4. Hybrid system
1
For safety and security
1-4.Hybrid system
The illustration is an example for explanation and may differ from the actual
item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
*
*: AWD models only
■When stopped/during start
off
The gasoline engine stops
*
when the vehicle is stopped.
During start off, the electric
motor (traction motor) drives the vehicle. At slow speeds or when
traveling down a gentle slope,
the engine is stopped
* and the
electric motor (traction motor) is
used.
When the shift lever is in N, the
hybrid battery (traction battery)
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics differ ent
from conventional vehicles. Be sure you are closely familiar
with the characteristics of your vehicle, and operate it with
care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.
System components
A
B
C
801-4. Hybrid system
is not being charged.
*: When the hybrid battery (traction battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P.80)
■During normal driving
The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).
■When braking (regenera-
tive braking)
The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.
■Regenerative braking
In the following si tuations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in
D or S.
●The brake pedal is depressed
while driving with the shift lever in
D or S.
■EV indicator
The EV indicator comes on when
the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. ( P.112)
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it
may not stop automatically in the
following conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the heater is switched on*: Depending on the circumstances, the gasoline engine may also not
stop automatically in other situa-
tions.
■Charging the hybrid battery
(traction battery)
As the gasoline engine charges the
hybrid battery (trac tion battery), the
battery does not need to be charged
from an outside source. However, if
the vehicle is left parked for a long
time the hybrid battery (traction bat-
tery) will slowly dis charge. For this
reason, be sure to drive the vehicle
at least once every few months for
at least 30 minutes or 10 miles (16
km). If the hybrid battery (traction
battery) becomes fully discharged
and you are unabl e to start the
811-4. Hybrid system
1
For safety and security
hybrid system, contact your Toyota
dealer.
■Charging the 12-volt battery
P.508
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during exchange, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your To yota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminate d. For safety,
make sure to shift the shift lever to P
and apply the parking brake when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the front seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the front seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to regenerative braking when the
brake pedal is depressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent under the
front seat.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic
Vehicle Alerting System may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
■If “Acoustic Vehicle Alerting
System Malfunction Visit Your
Dealer” is displayed on the
multi-information display
The system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer.
Acoustic Vehicle Alerting
System
861-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
NOTICE
■Hybrid battery (traction bat-
tery) air intake vents
●Make sure not to block the air
intake vents with anything, such
as a seat cover, plastic cover, or
luggage. If the vents become
blocked, the hybrid battery
(traction battery) input and out-
put may be restricted, leading to
a reduction in hybrid battery
(traction battery) output and a
malfunction.
●When dust etc. has accumu-
lated in the air intake vents,
clean them with a vacuum
cleaner to prevent the vents
from clogging.
●Do not get water or foreign
materials in the air intake vents
as this may cause a short circuit
and damage the hybrid battery
(traction battery).
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There are filters installed to the
air intake vents. When the filters
remain noticeably dirty even
after cleaning the air intake
vents, filters cleaning or
replacement is recommended.
For information regarding filters
cleaning or replacement, refer
to P.444.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vents and fil-
ters may be clogged. Refer to
P.443for information on how to
clean the air intake vents.
Emergency shut off sys-
tem
Hybrid warning message