5668-2. Steps to take in an emergency
5Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle
body.
6 Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake
function. (if equipped): →P.420
If the hybrid system d oes not start, turn
the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( →P.327)
When the shift lever cannot be shifted:
→ P.323
■While towing
If the hybrid system is not running, the
power assist for the brakes and steering will not function, making steering and
braking more difficult.
■Wheel nut wrench (if equipped)
Wheel nut wrench is installed in the deck under tray. ( →P.583, 594)
Fluid leaks under the vehicle
(Water dripping from the air con -
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
High coolant temperature warn-
ing light flashes or come on
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
If you think something is
wrong
If you notice any of the follow -
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli -
able repairer as soon as possi -
ble.
Visible symptoms
Audible symptoms
Operational symptoms
5688-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light c omes on or flashes, but then goes
off, this does not necessarily i ndicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, o r any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
→ Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer. Continuing to drive the vehicle may
be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a ma lfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
5728-2. Steps to take in an emergency
■Toyota parking assist-sensor OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■PKSB OFF indicator*
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a ma lfunction in the Toyota parking assist-
sensor function
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
→ Follow the instructions displayed on the multi-
information display. ( →P.416, 578)
Warning lightDetails/Actions
(If equipped)
If “Parking Support Brake Malfunction Visit Your
Dealer” is displayed on the multi-information display:
Indicates a malfun ction in the PKSB (Parking Support
Brake) system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
If “Parking Assist Unavaila ble” is displayed on the
multi-information display:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
→ Follow the instructions displayed on the multi-
information display. ( →P.424, 578)
5748-2. Steps to take in an emergency
■Brake Override System/Drive-Start Control/PKSB (if equipped)
warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Brake hold operated indicator (warning buzzer)
■Parking brake indicator
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
Drive-Start Control is operating;
Drive-Start Control is malfunctioning; or
Parking Support Brake function (for static objects)
(if equipped) is operating
→ Follow the instructions displayed on the multi-
information display and head-up display (if
equipped).
When a buzzer does not sound:
Brake Override System is operating
→ Release the accelerator pedal and depress the
brake pedal.
Warning lightDetails/Actions
(Flashes)
Indicates a malf unction in the brake hold system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
(Flashes)
It is possible that the parking brake is not fully
engaged or released
→ Operate the parking brake switch once again.
This light comes on when the parking brake is not
released. If the light turns o ff after the parking brake
is fully released, the sys tem is operating normally.
579
8
8-2. Steps to take in an emergency
When trouble arises
A warning message about an operation
of the brake pedal m ay be shown while
the driving suppor t systems such as
PCS (Pre-Collis ion system) (if
equipped) or the dynamic radar cruise
control with full- speed range (if
equipped) is operating. If a warning
message is shown, be sure to deceler -
ate the vehicle or follow an instruction
shown on the multi-in formation display.
• A warning message is shown when
Brake Override System operates. ( →P.301, 574)
• A warning message is shown when
Drive-Start Control or Parking Support Brake function (if equipped) operates
( →P.301, 420). Follow the instructions
on the multi-information display.
●If a message about an operation of
the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro -
cedure for starting the hybrid system is
performed or the power switch is oper -
ated incorrectly. Follow the instructions
shown on the multi-in formation display
to operate the pow er switch again.
●If a message about a shift lever opera-
tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-in formation display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an
open/close state of a part or replen-
ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen -
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho -
rized repairer, or any reliable
repairer is displayed
The system or part sh own on the multi-
information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota r etailer or Toyota
authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man -
ual is displayed
●If the following messages are shown,
follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( →P.394, 578)
• “RCTA Unavailable” ( →P.394, 578)
• “Engine Coolant Temp High” ( →P.611)
• “Exhaust Filter Full” ( →P.437)
●If the following messages are shown,
there may be a malfunction. Immedi -
ately stop the vehicle in a safe place and contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer. Continuing to drive the vehicle may be dangerous.
• “Plug-in charging system malfunction”
• “Hybrid System Malfunction” • “Charging System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction” • “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunc -
tion”
●If the following messages are shown,
there may be a malfunction. Immedi - ately have the vehi cle inspected by
any authorized Toyota retailer or
Toyota authorized repairer, or any reli -
able repairer. • “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages are
shown on the multi-information dis -
play, the vehicle ma y have run out of fuel. Stop the vehicle in a safe place
and, if the fuel leve l is low, refuel the
5828-2. Steps to take in an emergency
Stop the vehicle in a safe place
on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Turn off the intrusion sensor and
tilt sensor (if equipped) ( →P.79)
Stop the hybrid system.
Turn on the emergency flashers.
( →P.560)
For vehicles with power back
door: Turn off the power back
door system. ( →P.213)
Check the degree of the tire
damage.
A tire should only be repaired with
the emergency tire puncture repair
kit if the damage is caused by a nail
or screw passing through the tire
tread.
• Do not remove the nail or screw
from the tire. Removing the
object may widen the opening
and prevent emergency repair
with the repair kit.
• To avoid sealant leakage, move
the vehicle unt il the area of the
puncture, if known, is positioned
at the top of the tire.
If you have a flat tire
(vehicles without spare
tire)
Your vehicle is not equipped
with a spare tire, but instead is
equipped with an emergency
tire puncture repair kit.
A puncture caused by a nail or
screw passing through the tire
tread can be repaired tempo -
rarily using the emergency tire
puncture repair kit. (The kit
contains a bottle of sealant.
The sealant can be used only
once to temporarily repair one
tire without removing the nail
or screw from the tire.)
Depending on the damage con -
dition of the flat tire, it may not
be able to repaired with the
emergency tire puncture repair
kit. ( →P.583)
After temporarily repairing the
tire with the kit , have the tire
repaired or replaced by any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
WARNING
■If you have a flat tire
Do not continue drivi ng with a flat tire.
Driving even a shor t distance with a
flat tire c an damage the tire and the
wheel beyond repair, which could result in an accident.
Driving with a flat tire may cause a cir - cumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
Before repairing the vehicle
593
8
8-2. Steps to take in an emergency
When trouble arises
Stop the vehicle in a safe place on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Turn off the intrusion sensor and tilt sensor (if equipped) (→P.79)
Stop the hybrid system.
Turn on the emergency flashers. (→P.560)
For vehicles with power back door: Turn off the power back door system.
( →P.222)
If you have a flat tire (vehicles with spare tire)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P.509
WARNING
■If you have a flat tire
Do not continue drivi ng with a flat tire.
Driving even a short distance wit h a flat tire can damage the tire and the wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
595
8
8-2. Steps to take in an emergency
When trouble arises
1 Open the deck board.
( →P.472).
2 Unhook the tightening strap and
take out the jack from the deck
under tray.
After taking out the jack, hold it in place
by attaching the r ubber band temporar- ily to the hole shown in the illustration.
To store the jack, rotate the jack and
tighten until it no longer moves. Insert it into the deck under tray and then
secure it in place with a rubber band.
Take out the tools.
1 Take out the deck under tray.
WARNING
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the h ybrid system or
drive the vehicle while the vehicle is supported by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not put
an object on or under the jack.
●Do not raise the v ehicle to a height
greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firml y set the parking
brake and shift the shift lever to P.
Block the wheel diagonally opposite to the one being changed if neces -
sary.
●When lowering the vehicle, make
sure that there is no-one near the
vehicle. If there a re people nearby, warn them vocally before lowering.
Taking out the jack
Taking out the tools
Taking out the spare tire