2021 TOYOTA RAV4 door lock

6247-3. Do-it-yourself maintenance
8Reinstall the cover.
■Back-up lights
1 Open the back door and
remove the cover.
To prevent damag e to the cover,
protect the tip of the screwdriver
with a rag.
2 Turn the bulb base counter-
clockwise.
Remove the cord from the clip before turning the bulb base.
3
Remove the light bulb.
4 Install a new light bulb.
5 Install the bulb base to the
light unit by inserting it and
turning the bulb base clock-
wise.
Secure the cord wit h the clip back

6298-1. Essential information
8
When trouble arises
Vehicles with smart key sys-
tem
Press and hold the engine switch
for 2 consecutive seconds or more,
or press it briefly 3 times or more in
succession.
5Stop the vehicle in a safe
place by the road. 
Remove the seat belt first.
 If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
 If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
WARNING
■If the engine has to be turned
off while driving
●Power assist for the brakes and
steering wheel will be lost, mak-
ing the brake pedal harder to
depress and the steering wheel
heavier to turn. Decelerate as
much as possible before turning
off the engine.
●Vehicles without smart key sys-
tem: Never attempt to remove
the key, as doing so will lock the
steering wheel.
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.

6648-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.703)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.130)
Use the mechanical key
( P.107) in order to perform the
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(if equipped)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.130)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

6658-2. Steps to take in an emergency
8
When trouble arises
following operations.
1Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine s witch will turn to
ACC.
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped) or panoramic
moon roof (if equipped)
Operate the power window or the
moon roof or panoramic moon
roof after checking to make sure
that there is no p ossibility of any
passenger having any of their
body parts caught in the window
or the moon roof or panoramic
moon roof. Also, d o not allow chil-
dren to operate t he mechanical
key. It is possible for children and
other passengers to get caught in
the power window or the moon
roof or panoramic moon roof.
Starting the engine

6668-2. Steps to take in an emergency
3Firmly depress the brake
pedal and check that
is displayed on the multi-
information display.
4 Press the engine switch
shortly and firmly.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Shift the shift lever to P, set the
parking brake and press the engine
switch as you no rmally do when
stopping the engine.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.613)
■Alarm (Canada only)
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
*
*
: These settings must be custom- ized at your To yota dealer.
■Changing engine switch modes
Release the brake pedal and press
the engine switch in step 3 above.
The engine does not start and
modes will be cha nged each time
the switch is pressed. ( P.199)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with alarm: Confirm
that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P.74)
2 Open the hood. ( P.579)
If the vehicle battery
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your
Toyota dealer or a qualified
repair shop.
Restarting the engine

6688-2. Steps to take in an emergency
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
stopped.
(Vehicles with Stop & Start system:
Except when the engine is stopped
due to the Stop & Start system)
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the battery is removed or
discharged
●Information stor ed in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.712)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared . Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stor ed in the battery
will discharge gradu ally even when
the vehicle is not i n use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine ma y be unable to
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing
the battery (vehicles without
smart key start system)
The engine may not start on the first
attempt after th e battery has
recharged but will start normally
after the second attempt. This is not
a malfunction.
■When recharging or replacing
the battery (vehicles with smart
key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but will start normally
after the second attempt. This is
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the
battery is reconnected, the system
will return to the mode it was in
before the bat tery was dis-
charged. Before disconnecting the
battery, turn the engine switch to
OFF.
If you are unsure what mode the
engine switch wa s in before the
battery discharged, be especially
careful when reconnecting the
battery.
■When the battery is removed or
discharged (vehicles with Stop
& Start system)
The Stop & Start system may not
automatically stop the engine for up
to an hour.
■When replacing the battery
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with equiv-
alent specifications to a genuine
battery. If an unsup ported battery is
used, Stop & Start system functions

7019-2. Customization
9
Vehicle specifications
Some function settings are changed simultaneously with other func-
tions being customized. Contact your Toyota dealer for further
details.Vehicles with navigation system or multimedia system: Settings
that can be changed using the navigation system or multimedia s ys-
tem
Settings that can be changed using the multi-information displa y
Settings that can be changed by your Toyota dealer
Definition of symbols: O = Available, – =Not available
■Alarm*( P.73)
*: For vehicles sold in Canada
■Gauges, meters and multi-information display ( P.82, 85, 89)
Customizable Features
FunctionDefault settingCustomized
setting
Activates the alarm when the
doors are unlocked using the
mechanical key
OffOn––O
Function*1Default settingCustomized setting
Language*2“English”
(English)
“Français can-adien” (Cana- dian French)
OO–“Español mexi- cano” (Mexi-
can Spanish)
Units*2miles (MPG US)
km (km/L)
OO–km (L/100 km)
miles (MPG Imperial)
Speedometer display*3AnalogDigital–O–
Eco Driving Indicator LightOnOff–O–
A
B
C
ABC
ABC

7029-2. Customization
*1: For details about each function: P.94
*2: The default setting varies according to country.
*3: Vehicles with 7-inch display only
*4: AWD models
■Door lock ( P.109, 664)
“Fuel Economy”“Total Aver-
age”“Trip Average”
–O–“Tank Aver- age”
Audio system linked displayOnOff–O–
AWD system display*4OnOff–O–
Drive information typeTripTotal–O–
Drive informatio n items (first
item)Distance
Average Speed
–O–
Total Time
Drive information items (sec-
ond item)Total Time
Average Speed
–O–
Distance
Pop-up displayOnOff–O–
Multi-Information display offOffOn–O–
Suggestion functionOn
On (when the vehicle is stopped)
O–O
Off
FunctionDefaultsettingCustomized setting
Unlocking using a key
Driver’s door unlocked in
first step, all doors
unlocked in
second step
All doors
unlocked in first step
––O
Function*1Default settingCustomized settingABC
ABC