2021 TOYOTA RAV4 service

5115-18. Connected Services operation
5
Audio
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.511)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps in “Installing
the update data” from step 2.
(  P.511)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.510)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start- ing the application player, a
message will appear on the
screen. Referring to the table
below, identify the problem and
take the suggested corrective
action.

“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United State s, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some
Toyota mobile application
functions may not work as
expected. Please reinitiate
the download process.”
If a message appears on
the screen

5125-18. Connected Services operation
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, Toyota
mobile application needs to
be running on your phone.
For more information, please
visit toyota.com or call 1-800-
331-4331 in the United
States.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States.
The keyboard layout can be
changed. ( P.418)
1 Display the application
screen. ( P.510)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P.389
1 Display the application
screen. ( P.510)
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

5135-18. Connected Services operation
5
Audio
2Select the desired application
screen button.
3 Press the talk switch.
( P.462)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.

5196-1. Using the air conditioning system and defogger
6
Interior features
■Air conditioning system opera-
tions when the engine is
stopped due to the Stop & Start
system (vehicles with Stop &
Start system)
When the engine is stopped due to
the Stop & Start system operations,
the air conditioning cooling, heating
and dehumidification functions turn
off and only ambient temperature air
is blown, and ther e is a possibility
that the blowing of ambient tem-
perature air will stop . To prevent the
air conditioning system from turning
off, press the Stop & Start cancel
switch to deactivate the system.
■When the windshield is fogged
up and the engine is stopped
due to the Stop & Start system
(vehicles with Stop & Start sys-
tem)
Press the windshield defogger
switch to restart the engine and
defog the windshield.
If the windshield continuously fogs
up, press the Stop & Start cancel
switch and refrain from using the
Stop & Start system.
■When an odor c omes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system (vehicles
with Stop & Start system)
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
 P.608
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the ho od at the loca-
tion shown in the f ollowing illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning system
Air conditioning system
lubricant type
Requires regis tered tech-
nician to service air con-
ditioning system
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremel y humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing (if equipped)
Do not touch the rear view mirror
surfaces when the outside rear
view mirror def oggers are on.

5266-1. Using the air conditioning system and defogger
up, press the Stop & Start cancel
switch and refrain from using the
Stop & Start system.
■When an odor c omes from the
air conditioning system while
the engine is stopped due to the
Stop & Start system (vehicles
with Stop & Start system)
Press the Stop & Start cancel switch
to restart the engine.
■Air conditioning filter
 P.608
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the ho od at the loca-
tion shown in the f ollowing illustra-
tion.
●The meaning of each symbol on
the label are as follows:
■Customization
Some functions can be customized. (Customizable features:
P.710)
1 Press the “AUTO” switch.
The dehumidification function
begins to operate. Air outlets and
fan speed are automatically
adjusted according to the tempera-
ture setting and humidity.
Caution
Air conditioning system
Air conditioning system
lubricant type
Requires registered tech-
nician to service air con-
ditioning system
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing (if equipped)
Do not touch the rear view mirror
surfaces when the outside rear
view mirror def oggers are on.
NOTICE
■To prevent battery discharge
Do not leave the air conditioning
system on longer than necessary
when the engine is off.
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your To yota dealer.
When a part of the air condition-
ing system, such as the evapora-
tor, is to be repl aced, it must be
replaced with a new one.
Using automatic mode

565
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 566
Cleaning and protecting the vehicle interior ........... 569
7-2. Maintenance Maintenance requirements.................................. 572
General maintenance.. 573
Emission inspection and maintenance (I/M) pro-
grams ........................ 576
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 577
Hood ........................... 579
Positioning a floor jack 580
Engine compartment ... 582
Tires ............................ 589
Tire inflation pressure . 604
Wheels ......... ...............606
Air conditioning filter .... 608
Wiper insert replacement .................................. 610
Wireless remote con- trol/electronic key battery.................................. 613
Checking and replacing fuses.......................... 616
Light bulbs................... 619

5727-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota p arts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the battery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●Battery posts, terminals and
related accessories contain lead
and lead compounds which are
known to cause brain damage.
Wash your hands after han-
dling. ( P.587)
General maintenance
Scheduled maintenance

5737-2. Maintenance
7
Maintenance and care
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is
performed according to the mainte-
nance schedule, please reset the
reminder light or message.
To reset the reminder light or mes-
sage, follow the procedure
described below:
1 Press or of the meter
control switches and select
on the multi-information display.
2 Press or of the meter
control switches and select
“Vehicle Settings”. Then press
and hold .
3 Press or of the meter
control switches and select
“Scheduled Maintenance”. Then
press .
4 Select “Yes” and press .
You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.
The use of Toyota Repair Manuals
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the engine is running
Turn the engine o ff and ensure
that there is adequate ventilation
before performing maintenance
checks.
Engine compartment
ItemsCheck points
BatteryCheck the connec-
tions. ( P.587)
Brake fluid
Is the brake fluid at
the correct level?
( P.585)
Engine coolant
Is the engine cool-
ant at the correct
level? ( P.584)
Engine oil
Is the engine oil at
the correct level?
( P.582)