6508-2. Steps to take in an emergency
shown while the dr iving support sys-
tems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi -information dis-
play.
A warning message is shown when
Brake Override Syst em, Drive-Start
Control or Parking Support Brake (if
equipped) ( P.172, 281) operates.
Follow the instruct ions on the multi-
information display.
●If a message about an operation
of the engine switch is shown (if
equipped)
An instruction for operation of the
engine switch is shown when the
incorrect procedure for starting the
engine is performed or the engine
switch is operated incorrectly. Fol-
low the instructi ons shown on the
multi-information display to operate
the engine switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High” is
shown, follow the instructions
( P.670).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your
Toyota dealer. Continuing to drive
the vehicle may be dangerous.
• “Charging System Malfunction”
• “High Transmission Fluid Temp”
• “Smart Key System Malfunction”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low”
• “Braking Power Low”
■If “Shift to P when Parked” is
shown (if equipped)
Message is displayed when the
driver’s door is opened without turn-
ing the engine s witch to OFF with
the shift lever in any position other
than P.
Shift the shift lever to P.
■If “Auto Power OFF to Conserve
Battery” is shown (if equipped)
Power was turned off due to the
automatic power off function.
Next time when starting the engine,
increase the engine speed slightly
and maintain that level for approxi-
mately 5 minutes t o recharge the
6518-2. Steps to take in an emergency
8
When trouble arises
battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level of the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is sto pped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the dr iven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perf orm maintenance.
Please reset the message after the
maintenance is performed.
( P.573)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
( P.573)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main- tenance interval applicable to your
vehicle.
■If a message that indicates the
malfunction of front camera is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.449,
640)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with
full-speed range
*: If equipped
■If “Radar Cruise Control
Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.449)
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the sys-
tem when it becomes available
again.
■Warning buzzer
P.645
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
P.647
6538-2. Steps to take in an emergency
8
When trouble arises
Stop the vehicle in a safe place on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the engine.
Turn on the emergency flashers. ( P.628)
For vehicles with power back door: Turn off the power back door
system. ( P.128)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can b e
replaced with the spare tire.
For details about tires: P.589
WARNING
■If you have a flat tire
Do not continue driv ing with a flat tire.
Driving even a short distance with a flat tire can damage the t ire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
6558-2. Steps to take in an emergency
8
When trouble arises
1Open the deck board
( P.539).
2 Take out the jack.
Do not touch the threaded portion
of the jack as it is greased.
Take out the tool bag.
WARNING
■Using the tire jack
Observe the following precau-
tions.
Improper use of th e tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tir e jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●The equipped jack can only be
used with your vehicle. Do not
use it with other vehicles.
●And do not use jacks from other
vehicles with your vehicle.
●Put the jack prope rly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the engine or drive
the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●Stop the vehicle on firm, flat and
level ground, firmly set the park-
ing brake and shift the shift
lever to P. Block the wheel diag-
onally opposite to the one being
changed if necessary.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
Taking out the jack
Taking out the tool bag
6618-2. Steps to take in an emergency
8
When trouble arises
WARNING
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC/Trailer Sway Control
•TRAC
• Dynamic radar cruise control
with full-speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist)
• Tire pressure warning system (if equipped)
• AHB (Automatic High Beam)
• BSM (Blind Spot Monitor) (if equipped)
• Downhill assist control system (if equipped)
• Rear view monitor system (if equipped)
• Panoramic view monitor (if equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Also, not only c an the following
systems not be ut ilized fully, but
they may actually negatively
affect the drive-train components:
• Dynamic Torque Control AWD
system (if equipped)
• Dynamic Torque Vectoring AWD system (if equipped)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km /h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle height may become
lower when drivi ng with the com-
pact spare tire compared to when
driving with standard tires. Be
careful when driving over uneven
road surfaces.
6628-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. ( P.195, 196)
There may be a malfunction
in the engine immobilizer sys-
tem. ( P.70)
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.666)
NOTICE
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire.
Tire chains may damage the vehi-
cle body and adversely affect driv-
ing performance.
■When replacing the tires
(vehicles with tire pressure
warning system)
When removing or fitting the
wheels, tires or the tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
If the engine will not
start
If the engine will not start
even though correct start-
ing procedures are being
followed ( P.195, 196), con-
sider each of the following
points:
The engine will not start
even though the starter
motor operates normally
The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume
6638-2. Steps to take in an emergency
8
When trouble arises
The battery terminal connec-
tions may be loose or cor-
roded.
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.663)
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.666)
One or both of the battery ter-
minals may be disconnected.
There may be a malfunction
in the steering lock system
(vehicles with smart key sys-
tem).
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown. When the engine does not start,
the following steps can be used
as an interim measure to start
the engine if the engine switch is
functioning normally:
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.205)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the engine switch to
ACC.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the engine can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
The starter motor does
not turn over (vehicles
with smart key system)
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound
Emergency start function
(vehicles with smart key
system)
6648-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.703)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.130)
Use the mechanical key
( P.107) in order to perform the
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(if equipped)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.130)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors