5095-17. Connected Services overview
5
Audio
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
Maintenance Notifications
Vehicle Alert Notifications
■Availability of function
Service Connect is available
in the contiguous United
States, Washington D.C. and
Alaska.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
Service Connect
5115-18. Connected Services operation
5
Audio
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.511)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps in “Installing
the update data” from step 2.
( P.511)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.510)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start- ing the application player, a
message will appear on the
screen. Referring to the table
below, identify the problem and
take the suggested corrective
action.
“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United State s, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some
Toyota mobile application
functions may not work as
expected. Please reinitiate
the download process.”
If a message appears on
the screen
5135-18. Connected Services operation
5
Audio
2Select the desired application
screen button.
3 Press the talk switch.
( P.462)
4 Say the desired keyword.
Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
5707-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle.
Doing so may cause electrical
components, etc., to malfunc-
tion or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
( P.34)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
( P.555) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in dea th or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use a polis h wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use a polish wax or pol-
ish cleaner. The instrument
panel’s or other interior part’s
painted surface may be dam-
aged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.226)
6458-2. Steps to take in an emergency
8
When trouble arises
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer*)
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the drive r that his or
her seat belt is not fastened. Once the engine switch is turned to ON, the
buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-
mittently for a certain period o f time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the sea t belt is
unfastened, the buzzer sounds int ermittently for a certain period of time
after the vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder lights*1 (warning
buzzer*2)
*1: These lights illumina te on the multi-information display.
*2: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt w arning buzzer sounds to alert the rear
passenger that his or her seat belt is not fastened. If the seat belt is
unfastened, the buzzer sounds intermittently for a certain peri od of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.
■Warning buzzer
In some cases, the buzzer may not
be heard because of noisy place or
an audio sound.■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
Warning lightDetails/Actions
Warns the driver and/or front passenger to fas-
ten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied,
the front passenger’s seat belt also needs
to be fastened to m ake the warning light
(warning buzzer) turn off.
Warning lightDetails/Actions
(If equipped)
Warns the rear passengers to fasten their seat
belts
Fasten the seat belt.
6688-2. Steps to take in an emergency
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
stopped.
(Vehicles with Stop & Start system:
Except when the engine is stopped
due to the Stop & Start system)
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the battery is removed or
discharged
●Information stor ed in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.712)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared . Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stor ed in the battery
will discharge gradu ally even when
the vehicle is not i n use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine ma y be unable to
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing
the battery (vehicles without
smart key start system)
The engine may not start on the first
attempt after th e battery has
recharged but will start normally
after the second attempt. This is not
a malfunction.
■When recharging or replacing
the battery (vehicles with smart
key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but will start normally
after the second attempt. This is
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the
battery is reconnected, the system
will return to the mode it was in
before the bat tery was dis-
charged. Before disconnecting the
battery, turn the engine switch to
OFF.
If you are unsure what mode the
engine switch wa s in before the
battery discharged, be especially
careful when reconnecting the
battery.
■When the battery is removed or
discharged (vehicles with Stop
& Start system)
The Stop & Start system may not
automatically stop the engine for up
to an hour.
■When replacing the battery
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with equiv-
alent specifications to a genuine
battery. If an unsup ported battery is
used, Stop & Start system functions
7029-2. Customization
*1: For details about each function: P.94
*2: The default setting varies according to country.
*3: Vehicles with 7-inch display only
*4: AWD models
■Door lock ( P.109, 664)
“Fuel Economy”“Total Aver-
age”“Trip Average”
–O–“Tank Aver- age”
Audio system linked displayOnOff–O–
AWD system display*4OnOff–O–
Drive information typeTripTotal–O–
Drive informatio n items (first
item)Distance
Average Speed
–O–
Total Time
Drive information items (sec-
ond item)Total Time
Average Speed
–O–
Distance
Pop-up displayOnOff–O–
Multi-Information display offOffOn–O–
Suggestion functionOn
On (when the vehicle is stopped)
O–O
Off
FunctionDefaultsettingCustomized setting
Unlocking using a key
Driver’s door unlocked in
first step, all doors
unlocked in
second step
All doors
unlocked in first step
––O
Function*1Default settingCustomized settingABC
ABC
7129-3. Initialization
9-3.Initialization
*1: If equipped
*2: Vehicles with Audio Plus or Premium Audio, refer to “NAVIGATION AND
MULTIMEDIA SYSTEM OWNER’S MANUAL”.
Items to initialize
The following items must be initialized for normal system
operation after such cases as the battery being reconnected,
or maintenance being performed on the vehicle:
List of the items to initialize
ItemWhen to initializeReference
Power back door*1
• After reconnecting or chang- ing the battery
• After changing a fuseP.124
Intuitive parking assist*1P.277
Parking Support Brake*1P.285
Power windows
• When functioning abnor- mally
P.158
Moon roof*1P.162
Panoramic moon roof*1P.165
Maintenance required
reminder message• After the maintenance is performedP.572
Tire pressure warning sys-
tem
*1
• When rotating the tires
• When changing the tire
• After registering the ID codes
P.598
Toyota parking assist moni-
tor
*1• After reconnecting or chang-ing the battery
• After changing a fuseP.314
P.346
Panoramic view monitor*1, 2