6508-2. Steps to take in an emergency
shown while the dr iving support sys-
tems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi -information dis-
play.
A warning message is shown when
Brake Override Syst em, Drive-Start
Control or Parking Support Brake (if
equipped) ( P.172, 281) operates.
Follow the instruct ions on the multi-
information display.
●If a message about an operation
of the engine switch is shown (if
equipped)
An instruction for operation of the
engine switch is shown when the
incorrect procedure for starting the
engine is performed or the engine
switch is operated incorrectly. Fol-
low the instructi ons shown on the
multi-information display to operate
the engine switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High” is
shown, follow the instructions
( P.670).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your
Toyota dealer. Continuing to drive
the vehicle may be dangerous.
• “Charging System Malfunction”
• “High Transmission Fluid Temp”
• “Smart Key System Malfunction”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low”
• “Braking Power Low”
■If “Shift to P when Parked” is
shown (if equipped)
Message is displayed when the
driver’s door is opened without turn-
ing the engine s witch to OFF with
the shift lever in any position other
than P.
Shift the shift lever to P.
■If “Auto Power OFF to Conserve
Battery” is shown (if equipped)
Power was turned off due to the
automatic power off function.
Next time when starting the engine,
increase the engine speed slightly
and maintain that level for approxi-
mately 5 minutes t o recharge the
6638-2. Steps to take in an emergency
8
When trouble arises
The battery terminal connec-
tions may be loose or cor-
roded.
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.663)
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.666)
One or both of the battery ter-
minals may be disconnected.
There may be a malfunction
in the steering lock system
(vehicles with smart key sys-
tem).
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown. When the engine does not start,
the following steps can be used
as an interim measure to start
the engine if the engine switch is
functioning normally:
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.205)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the engine switch to
ACC.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the engine can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
The starter motor does
not turn over (vehicles
with smart key system)
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound
Emergency start function
(vehicles with smart key
system)
6648-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.703)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.130)
Use the mechanical key
( P.107) in order to perform the
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(if equipped)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.130)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
6658-2. Steps to take in an emergency
8
When trouble arises
following operations.
1Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine s witch will turn to
ACC.
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped) or panoramic
moon roof (if equipped)
Operate the power window or the
moon roof or panoramic moon
roof after checking to make sure
that there is no p ossibility of any
passenger having any of their
body parts caught in the window
or the moon roof or panoramic
moon roof. Also, d o not allow chil-
dren to operate t he mechanical
key. It is possible for children and
other passengers to get caught in
the power window or the moon
roof or panoramic moon roof.
Starting the engine
6668-2. Steps to take in an emergency
3Firmly depress the brake
pedal and check that
is displayed on the multi-
information display.
4 Press the engine switch
shortly and firmly.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Shift the shift lever to P, set the
parking brake and press the engine
switch as you no rmally do when
stopping the engine.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.613)
■Alarm (Canada only)
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
*
*
: These settings must be custom- ized at your To yota dealer.
■Changing engine switch modes
Release the brake pedal and press
the engine switch in step 3 above.
The engine does not start and
modes will be cha nged each time
the switch is pressed. ( P.199)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with alarm: Confirm
that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P.74)
2 Open the hood. ( P.579)
If the vehicle battery
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your
Toyota dealer or a qualified
repair shop.
Restarting the engine
6678-2. Steps to take in an emergency
8
When trouble arises
3Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the batte ry
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the battery of your
vehicle.
5 Vehicles with smart key sys-
tem only: Open and close
any of the doors of your vehi-
cle with the engine switch
OFF.
6 Vehicles without smart key
system: Maintain the engine speed of the second vehicle
and start the engine of your
vehicle.
Vehicles with smart key sys-
tem: Maintain the engine
speed of the second vehicle
and start the engine of your
vehicle by turning the engine
switch to ON.
7 Once the vehicle’s engine
has started, remove the
jumper cables in the exact
reverse order from which
they were connected.A
B
C
D
A
B
C
D
6688-2. Steps to take in an emergency
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
stopped.
(Vehicles with Stop & Start system:
Except when the engine is stopped
due to the Stop & Start system)
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the battery is removed or
discharged
●Information stor ed in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.712)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared . Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stor ed in the battery
will discharge gradu ally even when
the vehicle is not i n use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine ma y be unable to
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing
the battery (vehicles without
smart key start system)
The engine may not start on the first
attempt after th e battery has
recharged but will start normally
after the second attempt. This is not
a malfunction.
■When recharging or replacing
the battery (vehicles with smart
key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but will start normally
after the second attempt. This is
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the
battery is reconnected, the system
will return to the mode it was in
before the bat tery was dis-
charged. Before disconnecting the
battery, turn the engine switch to
OFF.
If you are unsure what mode the
engine switch wa s in before the
battery discharged, be especially
careful when reconnecting the
battery.
■When the battery is removed or
discharged (vehicles with Stop
& Start system)
The Stop & Start system may not
automatically stop the engine for up
to an hour.
■When replacing the battery
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with equiv-
alent specifications to a genuine
battery. If an unsup ported battery is
used, Stop & Start system functions
7019-2. Customization
9
Vehicle specifications
Some function settings are changed simultaneously with other func-
tions being customized. Contact your Toyota dealer for further
details.Vehicles with navigation system or multimedia system: Settings
that can be changed using the navigation system or multimedia s ys-
tem
Settings that can be changed using the multi-information displa y
Settings that can be changed by your Toyota dealer
Definition of symbols: O = Available, – =Not available
■Alarm*( P.73)
*: For vehicles sold in Canada
■Gauges, meters and multi-information display ( P.82, 85, 89)
Customizable Features
FunctionDefault settingCustomized
setting
Activates the alarm when the
doors are unlocked using the
mechanical key
OffOn––O
Function*1Default settingCustomized setting
Language*2“English”
(English)
“Français can-adien” (Cana- dian French)
OO–“Español mexi- cano” (Mexi-
can Spanish)
Units*2miles (MPG US)
km (km/L)
OO–km (L/100 km)
miles (MPG Imperial)
Speedometer display*3AnalogDigital–O–
Eco Driving Indicator LightOnOff–O–
A
B
C
ABC
ABC