2021 TOYOTA RAV4 HYBRID tow

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
4-1. Before drivingDriving the vehicle......... 189
Cargo and luggage ....... 196
Vehicle load limits ......... 199
Trailer towing ................ 200
Dinghy towing ............... 209
4-2. Driving procedures Power (ignition) switch (vehi-cles without smart key sys-
tem) ............................. 210
Power (ignition) switch (vehi- cles with smart key system).................................... 212
EV drive mode .............. 217
Hybrid transmission ...... 219
Turn signal lever ........... 223
Parking brake ................ 224
Brake Hold .................... 227
4-3. Operating the lights and wipers
Headlight switch ............ 229
AHB (Automatic High Beam) .................................... 232
Fog light switch ............. 235
Windshield wipers and washer......................... 236
Rear window wiper and washer......................... 239
4-4. Refueling Opening the fuel tank cap.................................... 241
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 244PCS (Pre-Collision System)
.................................... 250
LTA (Lane Tracing Assist) .................................... 258
RSA (Road Sign Assist) 268
Dynamic radar cruise control with full-speed range ... 271
BSM (Blind Spot Monitor) .................................... 282
Intuitive parking assist ... 291
PKSB (Parking Support Brake) .......................... 298
Parking Support Brake func- tion (static objects) ...... 303
Parking Support Brake func- tion (rear-crossing vehicles).................................... 309
Rear view monitor system .................................... 313
Toyota parking assist monitor .................................... 321
Panoramic view monitor 334
Driving mode s elect switch
.................................... 366
Trail Mode ..................... 367
Driving assist systems ... 369
4-6. Driving tips Hybrid vehicle driving tips.................................... 37
6
Winter
driving tips .......... 378
Utility vehicle precautions .................................... 381
5-1. Basic function Buttons overview ........... 387
Menu screen.................. 389
4Driving
5Audio

6TABLE OF CONTENTS
Checking and replacing fuses.................................... 621
Light bulbs..................... 624
8-1. Essential information Emergency flashers ...... 634
If your vehicle has to be stopped in an emergency.................................... 635
If the vehicle is trapped in ris- ing water...................... 636
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 637
If you think something is wrong .......................... 641
If a warning light turns on or a warning buzzer sounds 642
If a warning message is dis- played.......................... 654
If you have a flat tire...... 658
If the hybrid system will not start ............................. 667
If you lose your keys ..... 668
If the fuel filler door cannot be opened ........................ 669
If the electronic key does not operate properly (vehicles
with smart key system) 670
If the 12-volt battery is dis- charged ....................... 672
If your vehicle overheats 677
If the vehicle becomes stuck .................................... 6809-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 684
Fuel information............. 694
Tire information ............. 696
9-2. Customization Customizable features... 706
9-3. Initialization Items to initialize ............ 718
10-1.For owners Reporting safet y defects for
U.S. owners ................. 720
Seat belt instructions for Canadian owners (in
French) ........................ 721
SRS airbag instructions for Canadian owners (in
French) ........................ 722
What to do if... (Trouble- shooting) ..................... 732
Alphabetical Index ........ 735
8When trouble arises
9Vehicle specifications
10For owners
Index

19Pictorial index
■Instrument panel
Power switch ................................................... ...........P.210, 212
Starting the hybrid system/chan ging the modes ..P.210, 212, 216
Emergency stop of the hybrid system ............................ ......P.635
When the hybrid system will not start .......................... ........P.667
Warning messages
*1............................................................P.6 54
Shift lever.................................................... ........................P.219
Changing the shift position.................................... ...............P.220
Precautions against towing ..................................................P.637
When the shift lever does not move............................. ........P.221
Meters ......................................................... ....................P.94, 98
Reading the meters/adjusting the instrument panel light ............................................................... ............P.94, 96, 98, 102
Warning lights/indicator lights ................................ ................P.88
When the warning lights come on ................................ ........P.642
Multi-information display . .................................................P.103
Display .................................................................................P.103
A
B
C
D

421-1. For safe use
WARNING
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
windows, front or r ear pillar, roof
side rail and assist grip.

601-2. Child safety
buckle. Make sure that the
belt is not twisted.
Check that the shoulder belt is cor-
rectly positioned over the child’s
shoulder and that the lap belt is as
low as possible. (P.31)
■Removing a child restraint
system installed with a seat
belt
Press the buckle release button
and fully retract the seat belt.
When releasing the buckle, the
child restraint system may spring
up due to the rebound of the seat
cushion. Release the buckle while
holding down the child restraint
system.
Since the seat belt automatically
reels itself, slowly return it to the
stowing position.
WARNING
■When installing a child
restraint system
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Do not allow children to play
with the seat belt. If the seat belt
becomes twisted around a
child’s neck, it may lead to
choking or other serious injuries
that could result in death.
If this occurs and the buckle
cannot be unfastened, scissors
should be used to cut the belt.
●Ensure that the belt and plate
are securely locked and the
seat belt is not twisted.
●Shake the child restraint system
left and right, and forward and
backward to ensure that it has
been securely installed.
●After securing a child restraint
system, never adjust the seat.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Follow all installation instruc-
tions provided by the child
restraint system manufacturer.

711-3. Emergency assistance
1
For safety and security
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

781-4. Hybrid system
WARNING
●If electric wires are exposed
inside or outside your vehicle,
an electric shock may occur.
Never touch exposed electric
wires.
●If a fire occurs in the hybrid
vehicle, leave the vehicle as
soon as possible. Never use a
fire extinguisher that is not
meant for electric fires. Using
even a small amount of water
may be dangerous.
●If your vehicle needs to be
towed, do so with four wheels
raised. If the wheels connected
to the electric motor (traction
motor) are on the ground when
towing, the motor may continue
to generate electricity. This may
cause a fire. ( P.637)
●Carefully inspect the ground
under the vehicle. If you find
that liquid has leaked onto the
ground, the fuel system may
have been damaged. Leave the
vehicle as soon as possible.
AXAH54L models*
●If a fluid leak occurs, do not
touch the fluid as it may be
strong alkaline electrolyte from
the hybrid battery (traction bat-
tery). If it comes into contact
with your skin or eyes, wash it
off immediately with a large
amount of water or, if possible,
boric acid solution. Seek imme-
diate medical attention.
*: The model code is indicated on
the Certification Regulation
Label. ( P.684)
AXAL54L models*
●Do not touch the battery if liquid
is leaking from or adhering to it.
If electrolyte (carbonic-based
organic electrolyte) from the
hybrid battery (traction battery)
comes into contact with the
eyes or skin, it could cause
blindness or skin wounds. In the
unlikely event that it comes into
contact with the eyes or skin,
wash it off immediately with a
large amount of water, and seek
immediate medical attention.
●If electrolyte is leaking from the
hybrid battery (traction battery),
do not approac h the vehicle.
Even in the unlikely event that
the hybrid battery (traction bat-
tery) is damaged, the internal
construction of the battery will
prevent a large amount of elec-
trolyte from l eaking out. How-
ever, any electrolyte that does
leak out will give off a vapor.
This vapor is an irritant to skin
and eyes and could cause acute
poisoning if inhaled.
●Do not bring burning or high-
temperature items close to the
electrolyte.
The electrolyte may ignite and
cause a fire.
*: The model code is indicated on
the Certificatio n Regulation
Label. ( P.684)
■Hybrid battery (traction bat-
tery)
●AXAL54L models*: Your vehi-
cle contains a sealed lithium-ion
battery.
*: The model code is indicated on
the Certificatio n Regulation
Label. ( P.684)

1233-1. Key information
3
Before driving
Opens and closes the power
back door
*2 ( P.137)
Sounds the alarm ( P.123)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
Vehicles without smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the key.
Vehicles with smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the electronic key.
■Conditions affecting operation
Vehicles without smart key system
The wireless remote control function
may not operate normally in the fol-
lowing situations.
●When the wireles s key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone or other wireless
communication device
●When the wireless key is in con-
tact with, or is c overed by a metal-
lic object
●When other wireless key (that
emits radio waves) is being used
nearby
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
Vehicles with smart key system
 P.148
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