2021 TOYOTA RAV4 HYBRID hood open

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.What to do if... (Bluetooth
®)
Troubleshooting ............ 505
5-17.Connected Services over- view
Connected Services ...... 509
Type A: Function achieved by using a smartphone or DCM.................................... 510
Type B: Function achieved by using DCM and the system
.................................... 512
Type C: Function achieved by using DCM.............. 513
Type D: Function achieved by using DCM and a smart-
phone .......................... 516
5-18.Connected Services opera- tion
Toyota Apps .................. 518
5-19.Setup Toyota Apps settings .... 522
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 524
Heated steering wheel/seat heaters/seat ventilators 531
6-2. Using the interior lights Interior lights list ............ 534
6-3. Using the storage features List of storage features . 537
Luggage compartment fea- tures ............................ 5416-4. Using the other interior fea-
tures
Other interior features ... 546
Garage door opener ...... 557
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 566
Cleaning and protecting the vehicle interior ............. 569
7-2. Maintenance Maintenance requirements.................................... 572
General maintenance .... 573
Emission inspection and maintenance (I/M) programs
.................................... 576
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 577
Hood .............................. 579
Positioning a floor jack .. 580
Engine compartment ..... 582
12-volt battery................ 588
Tires .............................. 590
Tire inflation pressure .... 605
Wheels .......................... 607
Air conditioning filter ...... 609
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 611
Wiper insert replacement .................................... 615
Wireless remote control/elec- tronic key battery ......... 618
6Interior features
7Maintenance and care

17Pictorial index
Precautions against winter season ......................................P.378
To prevent freezing (windshield wiper de-icer)
*...................P.529
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.567
Replacing the wiper insert .................................... ...............P.615
Fuel filler door ............................................... .....................P.241
Refueling method ............................................... ..................P.241
Fuel type/fuel tan k capacity .................................................P.685
Tires ....................................................................................P.590
Tire size/inflation pressure ................................... ................P.690
Winter tires/tire chain ........................................ ...................P.378
Checking/rotation/tire pressure warning system
*.................P.590
Coping with flat tires......................................... ....................P.658
Hood ....................................................................................P.579
Opening ........................................................ .......................P.579
Engine oil ..................................................... ........................P.686
Coping with overheat ........................................... ................P.677
Warning messages ..............................................................P.654
Headlights..................................................... ......................P.229
Turn signal lights ...............................................................P.223
Parking lights .....................................................................P.229
Daytime running lights .. ....................................................P.229
Side marker lights ............................................. .................P.229
Fog lights
*............................................................... ............P.235
Stop lights/tail lights/turn s ignal lights ....................P.223, 229
Tail lights .................................................... ........................P.229
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P .624, Watts: P.692)
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20Pictorial index
Energy monitor.....................................................................P.113
When the warning messages are displayed ........................ P.654
Turn signal lever ................................................................P.223
Headlight switch ................................................................P.229
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........P.229
Fog lights
*1............................................................... ............P.235
Windshield wiper and washer switch ..............................P.236
Rear window wiper and washer switch ...........................P.239
Usage.......................................................... .................P.236, 239
Adding washer fluid ..............................................................P.587
Warning messages ..............................................................P.654
Emergency flasher switch ....................................... ..........P.634
Hood lock release lever ........................................ .............P.579
Tilt and telescopic steering lock release lever ................P.162
Adjustment ..................................................... ......................P.162
Air conditioning system ............................. .......................P.524
Usage.......................................................... .........................P.524
Rear window defogger ........................................... ..............P.526
Audio
*1............................................................... .................P.387
Audio Plus
*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ...........................................P.242
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
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511-2. Child safety
1
For safety and security
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are
in the vehicle.
Use a child restraint system
appropriate for the child,
until the child becomes
large enough to properly
wear the vehicle’s seat belt.
It is recommended that chil-
dren sit in the rear seats to
avoid accidental contact
with the shift lever, wiper
switch, etc.
 Use the rear door child-pro-
tector lock or the window
lock switch to avoid children
opening the door while driv-
ing or operating the power
window accidentally.
( P.132, 178)
 Do not let small children
operate equipment which
may catch or pinch body
parts, such as the power
window, hood, back door,
seats, etc.
WARNING
■When children are in the vehi-
cle
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the side
windows, the moon roof (if
equipped), the panoramic moon
roof (if equipped) or other features
of the vehicle. In addition, heat
build-up or extremely cold tem-
peratures inside the vehicle can
be fatal to children.

841-5. Theft deterrent system
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon
roof (if equipped) or pan- oramic moon roof (if
equipped) are closed before
the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system
will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 Vehicles without smart key
system: A locked door is
unlocked or opened in any
way other than using the
wireless remote control or
key. (The doors will lock
again automatically.)
 Vehicles with smart key
system: A locked door is
unlocked or opened in any
way other than using the
entry function, wireless
remote control or mechani-
cal key. (The doors will lock
again automatically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

851-5. Theft deterrent system
1
For safety and security
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle using an inside lock but-
ton.
●The 12-volt battery is recharged or
replaced when the vehicle is
locked. (P.672)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm is activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery.
■Customization (Canada only)
The alarm can be set to activate
when the key (vehicles without
smart key system) or mechanical
key (vehicles with smart key sys-
tem) is used to unlock. (Customiz-
able features:  P.707)
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

1313-2. Opening, closing and locking the doors
3
Before driving
■Using the door lock switch
1 Locks all the doors
2 Unlocks all the doors
■Using the inside lock but-
tons
1 Locks the door
2 Unlocks the door
The front doors c an be opened by
pulling the inside handle even if the
lock buttons are in the lock position.
■Locking the front doors from
the outside without a key
1 Move the inside l ock button to
the lock position.
2 Close the door.
Vehicles without smart key system
The door cannot be locked if the key
is in the power switch.
Vehicles with smart key system
The door cannot be locked if the
power switch is in ACC or ON, or
the electronic key is left inside the
vehicle.
Depending on the position of the
electronic key, the key may not be
detected correctly and the door may
be locked.
■Open door warning buzzer
If the vehicle speed reaches 3 mph
(5 km/h), a buzzer sounds to indi-
cate that the door( s) or the hood is
not fully closed.
The open door(s) or hood is dis-
played on the multi-information dis-
play.
WARNING
■When using the wireless
remote control, key or
mechanical key and operating
the power windows, moon
roof (if equipped) or pan-
oramic moon roof (if
equipped)
Operate the power window, moon
roof or panoramic moon roof after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the side window, moon
roof or panoramic moon roof.
Also, do not allo w children to
operate the wireless remote con-
trol, key or mechanical key. It is
possible for children and other
passengers to get caught in the
side window, moon roof or pan-
oramic moon roof.
Unlocking and locking the
doors from the inside

2494-5. Using the driving support systems
4
Driving
●In the following situations, if the situation has changed (or the vehicle has
been driven for some time) and the normal operating conditions are
detected, the message will disappear and the system will become opera-
tional.
If the message does not disapp ear, contact your Toyota dealer.
• When the temperature around the radar sensor is outside of the opera-
tional range, such as when the vehicle is in the sun or in an e xtremely cold
environment
• When the front camera cannot d etect objects in front of the vehicle, such
as when driving in the dark, sno w, or fog, or when bright lights are shining
into the front camera
When the temperature around the
front camera is outside of the opera-
tional range, such as when the vehi-
cle is in the sun or in an extremely
cold environment
If the front camera is hot, such as
after the vehicle had been parked in
the sun, use the air conditioning sys-
tem to decrease the temperature
around the front camera.
If a sunshade was used when the
vehicle was parked, depending on its
type, the sunlight reflected from the
surface of the sunshade may cause
the temperature of the front camera
to become excessively high.
If the front camera is cold, such as
after the vehicle is parked in an
extremely cold environment, use the
air conditioning system to increase
the temperature around the front
camera.
The area in front o f the front camera
is obstructed, such as when the
hood is open or a sticker is attached
to the part of the win dshield in front
of the front camera.
Close the hood, rem ove the sticker,
etc. to clear the obstruction.
SituationActions