2021 TOYOTA RAV4 HYBRID power steering

6378-2. Steps to take in an emergency
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
If towing your vehicle with a
wheel-lift type truck, use a
towing dolly. (P.637, 638)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
■While towing (vehicles with
towing eyelet)
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch to
OFF.
There is a possi bility that the
steering wheel is locked and
cannot be operated.

6388-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
WARNING
■Installing towing eyelets to
the vehicle (vehicles with
towing eyelets)
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing (vehicles with towing
eyelet)
Do not secure cables or chains to
the suspension components.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the AWD system and hybrid
transmission. ( P.209)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

6398-2. Steps to take in an emergency
8
When trouble arises
From the rear
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch to OFF.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive
train, axles, steering and brakes
must be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1
Take out the wheel nut
wrench and towing eyelet.
( P.659)
2 Using a flathead screw-
driver, remove eyelet cover
NOTICE
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing (vehi-
cles with towing eyelet)
Emergency towing proce-
dure (vehicles with towing
eyelet)

6408-2. Steps to take in an emergency
( ), and then remove eyelet
cover ( ).
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake
function (if equipped): P.299
If the hybrid system does not start,
turn the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.225)
When the shift lever cannot be
shifted: P.221
■While towing
If the hybrid system is not running,
the power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the
tool bag. ( P.659)
A
B

6448-2. Steps to take in an emergency
■SRS warning light
■ABS warning light
■Electric power steering system warning light* (warning
buzzer)
*: This light illuminates on the mu lti-information display (with 7-inch display
only).
Warning lightDetails/Actions
Indicates a malfunction in:
 The SRS airbag system;
 The front passenger o ccupant classification
system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric
Power Steeri ng) system
 Have the vehicle inspected by your Toyota
dealer immediately.

6508-2. Steps to take in an emergency
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may not detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), driver’s seat position sen-
sor, driver’s seat belt buckle switch,
front passenger occupant classifica-
tion system (ECU and sensors),
“AIR BAG ON” indicator light, “AIR
BAG OFF” indicator light, front pas-
senger’s seat belt buckle switch,
driver’s seat belt p retensioner, front
passenger’s seat be lt pretensioner
and force limiter, airbags, intercon-
necting wiring and power sources.
(  P.36)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go o ff after several
driving trips.
If the light does not go off even after
several trips, contact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on ( vehicles with
tire pressure warning system)
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.658
If none of the tires are punctured:
Turn the power switch to OFF then
turn it to ON.
Check if the tire pressure warning
light comes on or blinks.
If the tire pressur e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.600)
■The tire pressure warning light
may come on due to natural
causes (vehicles with tire pres-
sure warning system)
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this ca se, adjusting the
tire inflation pressure will turn off the
warning ligh t (after a few minutes).
■When a tire is replaced with a
compact spare tire (vehicles
with tire pressure warning sys-
tem)
The compact spare tire is not
equipped with a tire pressure warn-

6518-2. Steps to take in an emergency
8
When trouble arises
ing valve and transmitter. If a tire
goes flat, the tire pressure warning
light will not turn o ff even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the standard tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
■Conditions that the tire pres-
sure warning system may not
function properly (vehicles with
tire pressure warning system)
 P.593
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
*
Check and follow the message
shown on the multi-information
display.
Failure to do so m ay result in
death or serious injury.
*: Warning lights illuminate in red
or yellow and the warning
buzzer beeps on ce or sounds
continuously.
WARNING
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assist to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
If the steering wheel becomes
heavier than usual when operat-
ing, hold firmly a nd operate using
more force than usual.
■If the tire pr essure warning
light comes on ( vehicles with
tire pressure warning system)
Be sure to observe the following
precautions. Failure to do so
could cause a loss of vehicle con-
trol and result in death or serious
injury.
●Stop your vehicle in a safe
place as soon as possible.
Adjust the tire inflation pressure
immediately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toyota dealer.
●Avoid abrupt maneuvering and
braking. If the vehicle tires dete-
riorate, you could lose control of
the steering wheel or the
brakes.
■If a blowout or sudden air
leakage should occur (vehi-
cles with tire pressure warn-
ing system)
The tire pressure warning system
may not activate immediately.

7009-1. Specifications
■Temperature A, B, C
The temperature grades are A
(the highest), B, and C, repre-
senting the tire’s resistance to
the generation of heat and its
ability to dissipate heat when
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.
Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure.
Grade C corresponds to a level of performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sureTire pressure when the vehicle has been parked
for three hours or more, or has not been driven
more than 1 mile or 1.5 km under that condition
Maximum inflation pres-
sureThe maximum cold inflated pressure to which a
tire may be inflated, shown on the sidewall of
the tire
Recommended inflation
pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of transmis-
sion, power steering, power brakes, power
windows, power seats, radio and heater, to the
extent that these items are available as factory-
installed equipment (whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including th e maximum capacity of
fuel, oil and coolant, and if so equipped, air con-
ditioning and additional weight optional engine