2021 TOYOTA PRIUS Owners Manual (in English)

PRIUS_OM_OM47E09U_(U)
4976-1. Maintenance and care
6
Maintenance and care
■Note for a smart key system
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 198)
■ Wheels and wheel ornaments
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers
Do not scrub with abrasive cleaners.
■ Front side windows water-repellent coating (if equipped)
The following precautions can extend the effectiveness of the water-repellent
coating.
●Remove any dirt, etc. from the front side windows regularly.
● Do not allow dirt and dust to accumulate on the windows for a long period.
Clean the windows with a soft, damp cloth as soon as possible.
● Do not use wax or glass cleaners that contain abrasives when cleaning the
windows.
● Do not use any metallic objects to remove condensation build up.
■ Plated portions
If dirt cannot be removed, clean the parts as follows:
●Use a soft cloth dampened with an approximately 5% solution of neutral
detergent and water to clean the dirt off.
● Wipe the surface with a dry, soft cloth to remove any remaining moisture.
● To remove oily deposits, use alcohol wet wipes or a similar pro duct.

498
PRIUS_OM_OM47E09U_(U)
6-1. Maintenance and care
WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components etc. to catch fire.
■ When cleaning the windshield (veh icles with rain-sensing windshield
wipers)
● When a wet rag or similar is held close to the raindrop sensor
● If something bumps against the windshield
● If you directly touch the raindrop sensor body or if something bumps into
the raindrop sensor
■ Precautions regarding the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe unti l it has
cooled sufficiently, as touching a hot exhaust pipe can cause b urns.
■ Precaution regarding the rear bumper with Blind Spot Monitor (i f
equipped)
If the paint of the rear bumper is chipped or scratched, the sy stem may mal-
function. If this occurs, consult your Toyota dealer.
Set the wiper switch to the off position.
If the wiper switch is in the posi-
tion, the wipers may operate unexpect-
edly in the following situations, and may
result in hands being caught or other
serious injuries and cause damage to the
wiper blades.
● When the upper part of the windshield
where the raindrop sensor is located is
touched by hand
Off

PRIUS_OM_OM47E09U_(U)
4996-1. Maintenance and care
6
Maintenance and care
NOTICE
■To prevent paint deterioration an d corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are presen t on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the pai nt surface
● If the paint is chipped or scratched, have it repaired immediat ely.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ To prevent damage to th e windshield wiper arms
When lifting the wiper arms away from the windshield pull the d river side
wiper arm upward first, and repeat for the passenger’s side. Wh en returning
the wipers to their original position, do so from the passenger’s side first.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a h ard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.

500
PRIUS_OM_OM47E09U_(U)
6-1. Maintenance and care
NOTICE
■Handling the decorative resin parts (for vehicles equipped with 17-
inch wheels)
●Make sure to observe the following when handling wheels equippe d
with decorative resin parts. Failure to observe these precautio ns may
result in damage to the decora tive resin parts or wheels.
• Do not remove the dec orative resin parts
When decorative resin parts removal is necessary, contact your To y o t a
dealer.
●
If there is rattling in the decor ative resin parts, or strange sounds from
the wheel area when driving, have your wheels inspected at your Toy-
ota dealer.
■ When using an automatic car wash (vehicles with rain-sensing wi nd-
shield wipers)
Set the wiper switch to the off position.
If the wiper switch is in the position, the wipers may operate and the
wiper blades may be damaged.
• Do not hold the tire by the decora- tive resin parts to lift up or carry the
tire.

PRIUS_OM_OM47E09U_(U)
5016-1. Maintenance and care
6
Maintenance and care
NOTICE
■When using a high pressure car wash
● When washing the vehicle, do not let water of the high pressure washer hit
directly or the vicinity of the camera. Due to the shock from t he high pres-
sure water, it is possible the device may not operate as normal .
● Do not bring the nozzle tip close to boots (rubber or resin man ufactured
cover), connectors or the following parts. The parts may be dam aged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
● Keep the cleaning nozzle at least 11.9 in. (30 cm) away from th e vehicle
body. Otherwise resin section, such as moldings and bumpers, ma y be
deformed and damaged. Also, do not continuously hold the nozzle in the
same place.
● Do not spray the lower part of the windshield continuously.
If water enters the air conditioning system intake located near the lower
part of the windshield, the air conditioning system may not ope rate cor-
rectly.
● Do not wash the underside of the vehicle using a high pressure car
washer.
■ When raising the windshield wiper arms
Make sure to hold the hook parts of the
wiper arms to raise them.
Do not hold only the wiper blades when
raising them, or it may cause deformation
of the wiper blades.
Hook parts

502
PRIUS_OM_OM47E09U_(U)
6-1. Maintenance and care
Cleaning and protecting the vehicle interior
●Remove dirt and dust using a vacuum cleaner. Wipe dirty surface s
with a cloth dampened with lukewarm water.
● If dirt cannot be removed, wipe it off with a soft cloth dampen ed with
neutral detergent dilut ed to approximately 1%.
Wring out any excess water from the cloth and thoroughly wipe o ff
remaining traces of detergent and water.
● Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and du st with a soft cloth dampened wi th
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool d etergent.
●Wring out any excess water from the cloth and thoroughly wipe o ff
all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remaining
moisture. Allow the leather to dry in a shaded and ventilated a rea.
● Remove dirt and dust using a vacuum cleaner.
● Wipe it off with a soft cloth da mpened with neutral detergent d iluted
to approximately 1%.
● Wring out any excess water from the cloth and thoroughly wipe o ff
remaining traces of detergent and water.
The following procedures will hel p protect your vehicle’s interior
and keep it in top condition:
Protecting the vehicle interior
Cleaning the leather areas
Cleaning the synthetic leather areas

PRIUS_OM_OM47E09U_(U)
5036-1. Maintenance and care
6
Maintenance and care
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. U se a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obt ained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge . Also
check the belts periodically for excessive wear, fraying or cut s.
WARNING
■Water in the vehicle
● Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air intake vent, and in the l uggage com-
partment.
Doing so may cause the hybrid battery (traction battery), elect rical compo-
nents, etc. to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle i nterior wet.
( P. 37)
An electrical malfunction may cause the airbags to deploy or no t function
properly, resulting in death or serious injury.
● Vehicles with wireless charger:
Do not let the wireless charger ( P. 477) get wet. Failure to do so may
cause the charger to become hot and cause burns or could cause electric
shock resulting in death or serious injury.
■ Cleaning the interior (esp ecially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel m ay reflect
off the windshield, obstructing the driver’s view and leading t o an accident,
resulting in death or serious injury.

504
PRIUS_OM_OM47E09U_(U)
6-1. Maintenance and care
NOTICE
■Cleaning detergents
● Do not use the following types of detergent, as they may discol or the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasol ine,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-
hol
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
● Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended perio ds of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if wate r comes
into contact with electrical components such as the audio syste m above or
under the floor of the vehicle. Water may also cause the body to rust.
■ When cleaning the inside of the windshield (vehicles with Toyota
Safety Sense 2.0)
Do not allow glass cleaner to contact the lens. Also, do not to uch the lens.
( P. 289).
■ Cleaning the inside of the rear window
● Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires. Use a cloth da mpened
with lukewarm water to gently wipe the window clean. Wipe the w indow in
strokes running parallel to the heater wires.
● Be careful not to scratch or damage the heater wires.