Page 456 of 576

4566-3. Do-it-yourself maintenance
HIGHLANDER HV_U
WARNING
■To prevent injury
Before performing any light bulb
replacement procedure, be sure
to turn the power switch off. Fail-
ure to do so may result in burns
from hot compone nts or a part of
your body may get caught on an
operating component, possibly
causing serious injury.
■Replacing light bulbs
●Turn off the lights. Do not
attempt to replace the bulb
immediately after turning off the
lights.The bulbs become very
hot and may cause burns.
●Do not touch the glass portion
of the light bulb with bare
hands. When it is unavoidable
to hold the glass portion, use
and hold with a clean dry cloth
to avoid getting moisture and
oils on the bulb. Also, if the bulb
is scratched or dropped, it may
blow out or crack.
●Fully install light bulbs and any
parts used to secure them. Fail-
ure to do so may result in heat
damage, fire, or water entering
the light unit. This may damage
the lights or cause condensa-
tion to build up on the lens.
●Do not attempt t o repair or dis-
assemble light bulbs, connec-
tors, electric circuits or
component parts.
Doing so may result in death or
serious injury due to electric
shock.
■To prevent damage or fire
●Make sure bulbs are fully
seated and locked.
●Check the wattage of the bulb
before installing to prevent heat
damage.
Page 457 of 576

457
7
7
When trouble arises
HIGHLANDER HV_U
When trouble arises
.7-1. Essential informationEmergency flashers .... 458
If your vehicle has to be stopped in an emergency.................................. 458
If the vehicle is trapped in rising water ................ 459
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 461
If you think something is wrong ........................ 464
If a warning light turns on or a warning buzzer sounds.................................. 466
If a warning message is dis- played........................ 476
If you have a flat tire.... 481
If the hybrid system will not start ........................... 493
If you lose your keys ... 495
If the fuel filler door cannot be opened ................. 495
If the electronic key does not operate properly .. 496
If the 12-volt battery is dis- charged ..................... 498
If your vehicle overheats .................................. 504
If the vehicle becomes stuck .................................. 507
Page 458 of 576

4587-1. Essential information
HIGHLANDER HV_U
7-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
hybrid system is not operating
(while the “READY” indicator is
not illuminated), the 12-volt bat-
tery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice.
(The emergency flashers may not
turn on automatically depending
on the force of the impact and
conditions of the collision.)
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle
Page 466 of 576

4667-2. Steps to take in an emergency
HIGHLANDER HV_U
■Brake system warning light
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in:
The regenerative braking system;
The electronically contr olled brake system; or
The electric parking brake
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
Immediately stop the vehicle in a safe place.
Handling method ( P.504)
Page 467 of 576

4677-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
■Hybrid system overheat warning light*(warning buzzer)
*: This light illuminat es on the multi-information display.
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp
Warning lightDetails/Actions
Indicates the hybrid s ystem has overheated
Stop the vehicle in a safe place.
Handling method ( P.505)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
The electronic engine control system; or
The electronic thrott le control system;
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Page 468 of 576

4687-2. Steps to take in an emergency
HIGHLANDER HV_U
■SRS warning light
■ABS warning light
■Brake Override System warning light/Drive-Start Control
warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airb ag system;
The front passenger occupan t classification system; or
The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
Drive-Start Contro l is operating;
Drive-Start Control is malfunctioning; or
Parking Support Brake functio n (for static objects) (if
equipped) is operating
Follow the instructions di splayed on the multi-infor-
mation display.
When a buzzer does not sound:
Brake Override System is operating
Release the accelerator pedal and depress the brake
pedal.
Page 469 of 576

4697-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
■Electric power steering system warning light (warning
buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. O nce the power switch is turned to ON, the
buzzer sounds. If the seat belt is still un fastened, the buzzer sounds inter-
mittently for a certain period of time after the vehicle reache s a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt w arning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
Warning lightDetails/Actions
(red/yellow)
Indicates a malfunction in th e EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 2.6 gal. (9.7
L, 2.1 Imp. gal.) or less
Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat
belts
Fasten the seat belt.
If the front passenger’s se at is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (w arning buzzer) turn off.
Page 470 of 576

4707-2. Steps to take in an emergency
HIGHLANDER HV_U
■Rear passengers’ seat belt reminder light*1 (warning buzzer)*2
*1: This light illuminates on the multi-information display.
*2: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert t he rear pas-
senger that his or he r seat belt is not fastened. If the seat b elt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after the
seat belt is fastened and unfast ened and the vehicle reaches a certain
speed.
■Tire pressure warning light
■LTA indicator* (warning buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Warns the second and/or thir d seat passengers to fasten
their seat belts. An indicato r corresponding to an unfas-
tened second or third seat seat b elt will illuminate.
Fasten the seat belt.
Warning lightDetails/Actions
When the light comes on after blinking for approximately 1
minute:
Malfunction in the tire pressure warning system
Have the system checked by your Toyota dealer.
When the light comes on:
Low tire inflation pressure such as
Natural causes
Flat tire
Immediately stop the vehicle in a safe place.
Handling method ( P.474)
Warning lightDetails/Actions
(orange)
Indicates a malfunction in the LTA (Lane Tracing Assist)
Follow the instructions di splayed on the multi-infor-
mation display. ( P.270)