Page 67 of 576

671-3. Emergency assistance
1
For safety and security
HIGHLANDER HV_U
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle 
theft. ( P. 6 8 )
 Emergency Assistance Button 
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 9 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road 
assistance. ( P. 6 9 )
After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices.
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
 The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be  possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon
 the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges 
vary by subscription term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska , Puerto Rico 
and Canada, and Enhanced 
Roadside Assist ance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands.
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section  255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system 
will offer voice prom pts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
Subscription 
     
        
        Page 95 of 576

952-1. Instrument cluster
2
Vehicle status information and indicators
HIGHLANDER HV_U
ECO Accelerator Guidance
Eco score
 ECO Accelerator Guidance
Eco area
Indicates that the vehicle is being 
driven in an Eco-friendly manner.
Power area
Indicates that the Eco-friendly driv-
ing range is being exceeded 
(during full power  driving, etc.)
Current accelerator pedal 
operation
Displayed as a green bar when 
within the Eco area.
Eco-friendly acceleration can be 
achieved by keeping the accelera-
tor pedal operation display within 
the range indicated by the blue bar. 
( P.191)
Zone of Eco acceleration
Displayed as a blue bar, and rep-
resents an estimated suitable  accelerator pedal operation range 
for the current driving conditions, 
such as starting off or cruising.
This display changes according to 
situation, such as when starting off 
or cruising.
Eco score
The following 3 Ec o driving meth-
ods are evaluated in 5 levels: 
Smooth start-off acceleration, driv-
ing without sudden acceleration, 
and smooth stopping. When the 
vehicle is stopped, an Eco score 
out of 100 points  will be displayed.
Score result
Eco start status
Eco cruise status
Eco stop status
How to read the bar display
Not yet evaluated
Low 
     
        
        Page 104 of 576

1042-1. Instrument cluster
HIGHLANDER HV_U
status.ECO Accelerator Guidance
Eco score
 ECO Accelerator Guidance
Eco area
Indicates that the vehicle is being 
driven in an Eco-friendly manner.
Power area
Indicates that the Eco-friendly driv-
ing range is being exceeded 
(during full power  driving, etc.)
Current accelerator pedal 
operation
Displayed as a green bar when 
within the Eco area.
Eco-friendly acceleration can be 
achieved by keeping the accelera-
tor pedal operation display within 
the range indicated by the blue bar. 
( P.191)
Zone of Eco acceleration
Displayed as a blue bar, and rep-
resents an estimated suitable 
accelerator pedal operation range 
for the current driving conditions, 
such as starting off or cruising.
This display changes according to 
situation, such as when starting off 
or cruising.
 Eco score
The following 3 Ec o driving meth-
ods are evaluated in 5 levels: 
Smooth start-off acceleration, driv-
ing without sudden acceleration, 
and smooth stopping. When the 
vehicle is stopped, an Eco score 
out of 100 points  will be displayed.
Eco start status
Eco cruise status
Eco stop status
Score result
How to read the bar display
Not yet evaluated 
     
        
        Page 110 of 576

1102-1. Instrument cluster
HIGHLANDER HV_Usettings to the default setting.
■Vehicle functions and set-
tings that can be changed
 P.530
■Background color of the indica-
tor/shift position display area
The background color of the indica-
tor/shift position display area is 
changed according to the driving 
mode as follows ( P.322):
●Eco drive mode: Blue
●Sport mode: Red
■Suspension of the settings dis-
play
●Some settings cannot be changed 
while driving. When changing set-
tings, park the vehicle in a safe 
place.
●If a warning message is displayed, 
operation of the settings display 
will be suspended.
■Pop-up displays
Depending on the pop-up display, 
the currently disp layed item in the 
message display area may be tem-
porarily not displayed. The item will 
be displayed after the pop-up dis-
play is no longer displayed.
Select to display warning mes-
sages and measures to be 
taken if a malfunction is 
detected. ( P.476)
Displays suggestions to the 
driver in the following situations. 
To select a response to a dis-
played suggestion, use the 
meter control switches.
■Suggestion to turn off the 
headlights
If the headlights are left on for a 
certain amount of time after the 
power switch has been turned 
off, if the headlight switch is in 
the “AUTO” position, a sugges-
tion message will be displayed 
asking if you wish to turn the 
headlights off.
To turn the headlights off, select 
“Yes”.
If the driver's door is opened after 
the power switch is turned off, this 
suggestion message will not be dis-
played.
WARNING
■Cautions during setting up 
the display
As the hybrid system needs to be 
operating during setting up the 
display, ensure that the vehicle is 
parked in a place with adequate 
ventilation. In a closed area such 
as a garage, exhaust gases 
including harmful carbon monox-
ide (CO) may collect and enter 
the vehicle. This may lead to 
death or a seri ous health hazard.
NOTICE
■During setting up the display
To prevent 12-volt battery dis-
charge, ensure that the hybrid 
system is operating while setting 
up the display features.
Warning message display 
()
Suggestion function 
     
        
        Page 361 of 576
3615-2. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER HV_U
■Toyota multi-operation 
touch (Vehicle with a 
12.3-inch display)
Select   to display the seat cli-
mate screen.
Each time the switch is selected, 
the operation condition changes 
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment 
lit) Off
The level indicator (blue)   lights 
up during operation.
■Operation condition
The power swit ch is in ON.