2021 TOYOTA HIGHLANDER HYBRID light

4867-2. Steps to take in an emergency
HIGHLANDER HV_U
8Fully depress the secondary
latch and remove the
holding bracket from the
hoist assembly .
9 Tilt the bracket and pass it
through the wheel opening.
Then remove the hoist
assembly . 1
Chock the tires.
2 Slightly loosen the wheel
nuts (one turn).
Vehicles with wheel locks: Use the
wheel lock key to loosen the wheel
lock.
WARNING
■When storing the spare tire
Be careful not to catch fingers or
other body parts between the
spare tire and the body of the
vehicle.
Replacing a flat tire
Flat tireWheel chock positions
Front left-hand
sideBehind the rear
right-hand side
tire
Front right-hand
sideBehind the rear
left-hand side tire
Rear left-hand
sideIn front of the
front right-hand
side tire
Rear right-hand
sideIn front of the
front left-hand
side tire

4877-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
3Turn the tire jack portion
by hand until the notch of the
jack is in contact with the jack
point.
The jack point guides are located
under the rocker panel. They indi-
cate the jack po int positions.
4Raise the vehicle until the tire
is slightly raised off the
ground.
5 Remove all the wheel nuts
and the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid scratching the wheel surface.
■If the spare tire cannot be low-
ered
If the spare tire cannot be lowered, it
may not have been stowed properly.
Perform the following procedure:
1 Fully tighten the spare tire clamp
bolt by turning the jack handle
clockwise until two clicks are
heard and the jack handle skips.
2 Turn the jack handle counter-
clockwise to lower the spare tire.
If the spare tire still cannot be low-
ered, attempt to fully tighten the
spare tire clamp bolt again by turn-
ing the jack handle clockwise. Then
turn it counterclockwise at least 2
turns to lower the spare tire.
If the spare tire still cannot be low-
ered, the wire cable may be sev-
ered. Have the vehicle inspected by

4917-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
7Confirm it is not loose after
tightening:
1 Push and pull the tire
2 Try rotating
Visually check to ensure tire is not
hung on surrounding parts.
If looseness or misassembly exists,
repeat steps 2 to 7.
8 Repeat step 7, any time the
tire is lowered or disturbed.
9 Stow the jack and all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY
USE ONLY” on the tire sidewall.
Use the compact spare tire tempo-
rarily, and only in an emergency.
●Make sure to check the tire infla-
tion pressure of the compact
spare tire. ( P.515)
■When using the compact spare
tire
As the compact sp are tire is not
equipped with a tire pressure warn-
ing valve and transmitter, low infla-
tion pressure of the spar e tire will
not be indicated by the tire pressure
warning system. Also, if you replace
the compact spare tire after the tire
pressure warning light comes on,
the light remains on.
■When the compact spare tire is
equipped
When driving with the compact spare tire installed, the vehicle
height will be diffe
rent than when
driving with standard tires.
■If you have a flat front tire on a
road covered with snow or ice
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the comp act spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detected, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC
• TRAC
• EPS

4927-2. Steps to take in an emergency
HIGHLANDER HV_U
WARNING
• VDIM
• Dynamic radar cruise control
with full-speed range
• PCS (Pre-Collision System)
• LTA (Lane Tracing Assist)
• RSA (Road Sign Assist) (if equipped)
• Automatic High Beam
• AFS (Adaptive Front-lighting System) (if equipped)
• Tire pressure warning system
• Intuitive parking assist (if equipped)
• PKSB (Parking Support Brake) (if equipped)
• Toyota parking assist monitor (if equipped)
• Panoramic view monitor (if equipped)
• BSM (Blind Spot Monitor)
• Navigation system (if equipped)
Also, not only can the following
system not be utilized fully, but it
may even negatively affect the
drive-train components:
• E-Four (AWD models)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km/h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle becomes lower when
driving with the compact spare tire
compared to when driving with
standard tires. Be careful when
driving over uneven road sur-
faces.
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire. Tire chains may
damage the vehicle body and
adversely affect d riving perfor-
mance.
■When replacing the tires
When removing or fitting the
wheels, tires or th e tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
■When stowing the flat tire
●Ensure that there is no object
caught between the tire and the
vehicle underbody.

4947-2. Steps to take in an emergency
HIGHLANDER HV_U
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.498)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.421)
One of the following may be the
cause of the problem:
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.421)
 The 12-volt battery may be
discharged. ( P.498)
Contact your Toyot a dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce- dure except in cases of emer-
gency.
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.224)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the power switch to
ACC.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.
The interior lights and
headlights do not turn on,
or the horn does not
sound.
Starting the hybrid sys-
tem in an emergency

5007-2. Steps to take in an emergency
HIGHLANDER HV_U
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclu sive
jump starting terminal and any m oving parts as shown in the illus-
tration
5 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.
6 Open and close any of the
doors of your vehicle with the
power switch OFF.
7 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
8 Make sure the “READY” indi-
cator comes on. If the indica- tor light does not come on,
contact your Toyota dealer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
10Close the exclusive jump starting terminal cover, and
reinstall the fuse box cover to
its original position.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.

5017-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. ( P.542)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the
smart key system when the 12-volt battery is
discharged. Use
the wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the
12-volt battery has recharged but
will start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the
12-volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●The power back door must be ini-
tialized. ( P.142)
■When replacing t he 12-volt bat-
tery
●Use a Central Degassing type
12-volt battery (European Regula-
tions).
●Use a 12-volt battery that the case
size is same as the previous one
(LN2), 20 hour rate capacity
(20HR) is equivalent (55Ah) or
greater, and per formance rating
(CCA) is equivalent (345A) or
greater.
• If the sizes differ, the 12-volt bat- tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time p eriod where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and the hybrid system may not be
able to start.
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
difficult.
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.

5027-2. Steps to take in an emergency
HIGHLANDER HV_U• Use the exhaust hose that was
attached to the 12-volt battery
before replacing an d confirm that
it is firmly connected to the hole
section of t he vehicle.
• Use the exhaust hole plug
included with the 12-volt battery
replaced or the one installed on
the 12-volt battery prior to the
replacement. (Depending on the
12-volt battery to be replaced, the
exhaust hole may be plugged.)
Exhaust hole
Exhaust hole plug
Exhaust hose
Hole section of the vehicle
For details, consult your Toyota
dealer.
WARNING
■When removing the 12-volt
battery terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, l eading to a fire
in addition to electrical shocks
and death or serious injury.
■When disconnecting the
12-volt battery
Do not disconnect the negative (-)
terminal on the body side. The
disconnected negative (-) terminal
may touch the positive (+) termi-
nal, which may cause a short and
result in death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighter s or allow open
flame near the 1 2-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosive acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any battery fluids (acid) to
come into contact with skin,
clothing or the vehicle body.
●Do not lean over the 12-volt bat-
tery.