2021 TOYOTA HIGHLANDER HYBRID light

399
6
6
Maintenance and care
HIGHLANDER HV_U
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 400
Cleaning and protecting the vehicle interior ........... 403
6-2. Maintenance Maintenance requirements.................................. 406
General maintenance.. 408
Emission inspection and maintenance (I/M) pro-
grams ........................ 410
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 412
Hood ........................... 414
Positioning a floor jack .................................. 415
Engine compartment ... 416
12-volt battery ............. 421
Tires ............................ 424
Tire inflation pressure.. 436
Wheels ......... ...............438
Air conditioning filter .... 439
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 441
Electronic key battery.. 444
Checking and replacing fuses.......................... 446
Headlight aim .............. 448Light bulbs ...................
449

4026-1. Maintenance and care
HIGHLANDER HV_U
NOTICE
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using an automatic car
wash (vehicles with
rain-sensing windshield wip-
ers)
Set the wiper switch to the off
position.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the came ra or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not spray water directly on
the radar which is equipped
behind the emblem. Otherwise
it may cause the device to be
damaged.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle using a high pres-
sure car washer.

4046-1. Maintenance and care
HIGHLANDER HV_U
Remove dirt and dust using a
vacuum cleaner.
 Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.
 Wipe the surface with a dry,
soft cloth to remove any
remaining moisture. Allow the
leather to dry in a shaded and
ventilated area.
■Caring for leather areas
Toyota recommends cleaning the
interior of the vehicle at least twice a
year tomaintain the quality of the
vehicle’s interior.
NOTICE
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the vehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system above or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. (
P.243)
■Cleaning the inside of the rear
window
●Do not use glass cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires
or antenna. Use a cloth damp-
ened with lukewarm water to
gently wipe the window clean.
Wipe the window in strokes run-
ning parallel to the heater wires
or antenna.
●Be careful not to scratch or
damage the heater wires or
antenna.
Cleaning the leather areas

4096-2. Maintenance
6
Maintenance and care
HIGHLANDER HV_U
Brake pedal
• Does the brake pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
( P.515)
• Does the brake pedal have the
correct amount
of free play?
( P.515)
Brakes
• The vehicle
should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
• Do the head restraints move
smoothly and
lock securely?
Horn• Works properly?
Indica-
tors/buzzers
• Do the indica-tors and buzzers
function prop-
erly?
ItemsCheck points
Lights
• Do all the lights come on?
• Are the head- lights aimed cor-
rectly? (P.448)
Parking brake
• Does the park-ing brake switch
operate nor-
mally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck points

4136-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_U
Hybrid battery
(traction bat-
tery) air intake
vent (P.441)• Vacuum cleaner,
etc.
• Phillips screw- driver
Headlight aim
( P.448)• Phillips-head
screwdriver
Light bulbs
( P.449)
• Bulb with same
number and
wattage rating as
original
• Phillips-head screwdriver
• Flathead screw- driver
• Wrench
Radiator and
condenser
(  P.419)

Tire inflation
pressure
( P.436)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.420)
• Water or washer
fluid containing
antifreeze (for
winter use)
• Funnel (used only for adding
water or washer
fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-information display
and the “READY” indicator are
both off.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or
expose an open flame to fuel.
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is off.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.419)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.

4146-3. Do-it-yourself maintenance
HIGHLANDER HV_U
1Pull the hood lock release
lever.
The hood will pop up slightly.
2Pull up the auxiliary catch
lever and lift the hood.
3 Hold the hood open by insert-
ing the support rod into the
slot.
Hood
Opening the hood
WARNING
■Pre-driving check
Check that the hood is fully closed
and locked.
If the hood is not locked properly,
it may open while the vehicle is in
motion and cause an accident,
which may result i n death or seri-
ous injury.
■After installing the support
rod into the slot
Make sure the rod supports the
hood securely preventing it from
falling down onto your head or
body.
NOTICE
■When closing the hood
Be sure to return the support rod
to its clip before closing the hood.
Closing the hood with the support
rod not clipped could cause the
hood to bend.

4206-3. Do-it-yourself maintenance
HIGHLANDER HV_U
denser and clear away any for-
eign objects. If either of the
above parts is extremely dirty or
you are not sure of their condi-
tion, have your vehicle
inspected by your Toyota dealer.
■Checking fluid level
The brake fluid level should be
between the “MAX” and “MIN”
lines on the tank.
■Adding fluid
Make sure to check the fluid
type and prepare the necessary
item.
 Fluid type
SAE J1703 or FMVSS No.116 DOT
3 brake fluid
SAE J1704 or FMVSS No.116 DOT
4 brake fluid
Item
Clean funnel
■Brake fluid can absorb moisture
from the air
Excess moisture in the brake fluid
can cause a dangerous loss of brak-
ing efficiency. Use only newly
opened brake fluid.
If any washer does not work or
the warning message appears
on the multi-information display,
the washer tank may be empty.
Add washer fluid.
WARNING
■When the hybrid system is
hot
Do not touch the r adiator or con-
denser as they may be hot and
cause serious injuries, such as
burns.
Checking and adding the
brake fluid
WARNING
■When filling the reservoir
Take care as brake fluid can harm
your hands and eyes and damage
painted surfaces.
If fluid gets on your hands or in
your eyes, flush the affected area
with clean water immediately.
If you still experi ence discomfort,
see a doctor.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level
to go down slight ly as the brake
pads wear out or when the fluid
level in the accumulator is high.
If the reservoir needs frequent
refilling, there m ay be a serious
problem.
Washer fluid

4236-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_U
WARNING
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.
■Where to safely charge the
12-volt battery
Always charge the 12-volt battery
in an open area. Do not charge
the 12-volt battery in a garage or
closed room where there is insuf-
ficient ventilation.
■How to recharge the 12-volt
battery
Only perform a slow charge (5 A
or less). The 12-volt battery may
explode if charged at a quicker
rate.
■Emergency measures regard-
ing electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean
water for at least 15 minutes
and get immediate medical
attention. If possible, continue
to apply water with a sponge or
cloth while traveling to the near-
est medical facility.
●If electrolyte gets on your skin
Wash the affected area thor-
oughly. If you fee l pain or burn-
ing, get medical attention
immediately.
●If electrolyte gets on your
clothes
It can soak through clothing on
to your skin. Imm ediately take
off the clothing and follow the
procedure above if necessary.
●If you accidentally swallow elec-
trolyte
Drink a large quantity of water
or milk. Get emergency medical
attention immediately.
■When replacing the 12-volt
battery
Use a 12-volt battery designed for
this vehicle. Failu re to do so may
cause gas (hydrogen) to enter the
passenger compartment, causing
a fire or explosion.
For replacement of the 12-volt
battery, contact your Toyota
dealer.
■When handling the 12-volt
battery
P. 5 0 2
NOTICE
■When recharging the 12-volt
battery
Never recharge t he 12-volt bat-
tery while the hybrid system is
operating. Also, be sure all acces-
sories are turned off.