© 2020 Subaru of America, Inc. Printed in USA. All rights reserved. Contents may not be
reproduced in whole or in part without prior written permission of publisher\
. Specifications
in this Guide are based on the latest product information available at the time of publication.
Some images shown are for illustration purposes only. Some equipment shown in photography
within this Guide is optional at extra cost. Specific options may be a\
vailable only in combination
with other options. Specific combinations of equipment or features may vary from time to time,
and by geographic area. Subaru of America, Inc. reserves the right to change or discontinue
at any time, without notice: Prices, colors, materials, equipment, acces\
sories, specifications,
models and packages, without incurring any obligation to make the same o\
r similar changes on
vehicles previously sold. Colors shown may vary due to reproduction and printing processes.
Subaru of America, Inc. is not responsible for typographical errors. Aha
™ is a trademark
of Harman International Industries, Incorporated. Alcantara® is a registered trademark of
Alcantara S.p.A., and Alcantara is produced by the Toray Group. App Store® is a registered
trademark of Apple, Inc. Apple® is a registered trademark of Apple, Inc. Apple CarPlay® is a
registered trademark of Apple, Inc. Android Auto™ is a trademark of Google, LLC. BBS® is a
registered trademark of BBS Kraftahrzeugtechnik, AG. Bluetooth® is a registered trademark of
Bluetooth SIG, Inc. Brembo® is a registered trademark of Freni Brembo, S.p.A. GreenEdge®
is a registered trademark of Harman International Industries, Incorporated. Glympse® is a
registered trademark of Glympse, Inc. Grand Luxe® is a registered trademark of Seiren Co.,
Ltd. HARMAN® is a registered trademark of HARMAN International Industries, Incorporated.
Harman Kardon® is a registered trademark of Harman International Industries, Incorporated.
Quantum logic™ is a trademark of Harman International Industries, Incorporated. HD Radio®
is a registered trademark of iBiquity Digital Corporation. HomeLink® and the HomeLink®
house icon are registered trademarks of Gentex Corporation. iHeartRadio® is a registered
trademark of iHeartMedia, Inc. iPod® is a registered trademark of Apple, Inc. iTunes® is a
registered trademark of Apple, Inc. Magellan® is a registered trademark of MiTAC International
Corporation. Michelin® is a registered trademark of Compagnie Générale des Etablissments
Michelin. Metal-Matrix Diaphragm (MMD®) is a registered trademark of Harman International
Industries, Incorporated. MirrorLink™ is a trademark of Car Connectivity Consortium, LLC.
Pandora® is a registered trademark of Pandora Media, Inc. SACHS® is a registered trademark
of ZF Friedrichshafen AG. Siri® is a registered trademark of Apple, Inc. Smart Way® is a
registered trademark of the U.S. Environmental Protection Agency. Stitcher™ is a trademark of
Stitcher™, Inc. TomTom® is a registered trademark of TomTom International BV. TORSEN LSD®
is a registered trademark of JTEKT TORSEN North America, Inc. SiriusXM® All Access Radio
is a registered trademark of Sirius XM Radio, Inc. SiriusXM Traffic® is a registered trademark
of Sirius XM Radio, Inc. SiriusXM Travel Link® is a registered trademark of SiriusXM Radio, Inc.
Ultrasuede® is a registered trademark of Toray Industries, Inc. Yelp® is a registered trademark of
Yelp, Inc. Ascent, DriverFocus, and StarDrive, are trademarks of Subaru of America, Inc. Added
Security, Crosstrek, Forester, Outback, StarTex and XV Crosstrek are registered trademarks of
Subaru of America, Inc. BRZ, Confidence in Motion, EyeSight, Impreza, Lineartronic, Legacy,
S209, Subaru, SUBARU STARLINK
®, SUBARU BOXER, tS (Design), WRX, STI and X-MODE
are registered trademarks of Subaru Corporation.
CARE AND LIMITATIONS
STEREO CAMERA
PRECAUTIONS..............90
WINDSHIELD GLASS AND
DASHBOARD...............90
FRONT VIEW
CROSSTREK................91
EYESIGHT DISCLAIMER
EYESIGHT®DISCLAIMER.....92
HOW TO APPENDIX
HOW TO OVERVIEW..........93
BLUETOOTH®PAIRING.......94
ANDROID AUTO™..........102
APPLE CARPLAY
®..........105
WI-FI.....................106
MAPS....................109
FIRMWARE AND SOFTWARE
UPDATES.................116
INDEX.....................117
TABLE OF CONTENTS
3
IN CASE OF EMERGENCY
SUBARU STARLINK®Safety and Security(subscription required)
SOS Emergency:Press the red
“SOS” button on the overhead
console in the event of an
emergency to speak with a
SUBARU STARLINK
®Customer
Care Advisor.
Enhanced Roadside Assistance:
Press the blue “i” button on the
overhead console or select the
“Roadside Assistance” option in
the “MySubaru” menu on the
multimedia system.
For more information, please refer to “Safety and Security Overview” on page 69 or
the SUBARU STARLINK®Safety and Security Owner’s Manual.
Subaru Roadside Assistance
Subaru Roadside Assistance:
1-800-261-2155
Subaru Roadside Assistance is free and standard on your Subaru; there are no forms to
complete. This service is available anytime during the 3-year/36,000-mile Subaru Limited
Warranty, whichever comes first. See your retailer for details and refer to the Roadside
Assistance guide in the owner’s information kit for the details on this coverage. A Subaru
Roadside Assistance decal has been affixed to the driver’s door window.
Roadside assistance helps with:
• Towing to the nearest authorized Subaru retailer if you cannot safely drive your Subaru
• Jump-start if your battery is dead
• Gasoline delivery if you run out of gas
• Flat tire change to install your spare
• Emergency lockout service
• National Subaru retailer locator service, with phone numbers and location of the nearest
retailer anywhere in the U.S. or Canada
NOTE: Specifically excluded from Subaru Roadside Assistance coverage are service
requests or claims resulting from: accidents, vandalism, acts of God, violation of any laws,
or vehicle modifications not recommended by the manufacturer.
SOS and Roadside Assistance Buttons
PURPOSE OF THIS GUIDE
5
REAR WINDOW WIPER
Rotate the end of the lever up one position for
intermittent, or two positions for continuous
operation.
When the lever in is the intermittent position,
the wiper operates at intervals corresponding
with vehicle speed. When you move the select
lever to the “R” position, the wiper will switch
to continuous operation. It will return to
intermittent when you move the select lever
out of “R”.
Rotate the dial up from the continuous operation position or down from the “OFF” position
to spray washer fluid. The washer will spray until you release the dial, then return to the
previous position and resume operation.
OVERHEAD CONSOLE
1SOS Emergency
Assistance:Press the red
“SOS” button to connect
with a SUBARU STARLINK
®
Customer Care Advisor
(subscription required). Press
and hold the button for
about two seconds to cancel
the call.
For more information,
please refer to page 69 or
the SUBARU STARLINK
®
Safety and Security Owner’s
Manual.
2Enhanced Roadside Assistance:Press the blue “i” button to connect with a
SUBARU STARLINK
®Roadside Assistance Provider (subscription required). Press
and hold the button for about two seconds to cancel the call.
For more information, please refer to page 69 or the SUBARU STARLINK®Safety
and Security Owner’s Manual.
3Automatic Illumination:When the switch is in the “DOOR” position, the map lights
illuminate when any door is opened, the doors are unlocked using the remote keyless
entry system or keyless access function, or the ignition is turned from “ON” or “ACC”
to “LOCK”/“OFF”.
CONTROLS
26
WARNING AND INDICATOR LIGHTS
Red lights indicate immediate attention is required. Some examples are:
Seatbelt
warningDoor
openBrake system
Yellow lights indicate caution. Some examples are:
Low fuelEngine oil
level warning
lightTire pressure
warning light
Green and blue lights are for information. Some examples are:
Headlight
indicator
lightCold coolant
temperatureHigh beam
indicator
light
GAUGES AND WARNING LIGHTS
29
OVERVIEW OF YOUR MULTIMEDIA SYSTEM
SUBARU STARLINK®Multimedia combines the radio along with the ability to connect your
phone* through Bluetooth®to the radio for making calls, sending text messages and
listening to your favorite songs that are on your phone.
* Compatible smartphone and application required. For applications to operate, latest version of each
application required. Data provided by smartphone is displayed on the Touchscreen. Some state laws
prohibit the operation of handheld electronic devices while operating a vehicle. Smartphone apps
should only be launched when vehicle is safely parked. Your wireless carrier’s rates may apply.
Various Systems
Depending on your model and trim level there are several types of SUBARU STARLINK®
Multimedia systems. Some of the functions described in this guide will vary by system.
• 6.5-inch Multimedia
• 6.5-inch Multimedia Plus
• 8.0-inch Multimedia Plus
• 8.0-inch Multimedia Navigation
STARLINK OVERVIEW
47
VOICE RECOGNITION
With SUBARU STARLINK®, simple voice commands can control
features like navigation, entertainment, phone calls, and, on select
models, climate control. A microphone is located in the overhead
console; however, you do not need to speak directly into it to
activate the voice command features.
Visit
www.subaru.com/engineering/starlink/multimedia.htmlfor more
information.
Press the Voice Recognition "talk" button on the steering wheel to
start the voice recognition system. Press and hold the button to
cancel the system.
For help with what features are available with voice recognition, press the "Help" button on
the screen or press the voice recognition button and say "Help".
Tips
The system may not recognize the voice command due to various types of interference.
Some causes for voice command interference are:
• The command is spoken too quickly or at a low or high volume.
• The command is incorrect or unclear.
• The window is open, the climate control system is set on high, or the ventilation is
directed toward the microphone.
• Passengers are talking while the command is spoken.
In some cases, you may not be able to use voice commands if the system cannot properly
recognize the command. For example, the command is incorrect or unclear.
NOTE: The system is designed to recognize a variety of commands, but certain words,
accents or speech patterns may be difficult for the system to recognize.
Google Assistant:May not work with all devices or may not be compatible with the audio
system.
Siri Eyes Free:Press and hold the Voice Recognition Button when your phone is
connected via bluetooth for Siri Eyes Free.
STARLINK OVERVIEW
52
HOME SCREEN ICONS
Phone– Allows you to place and receive calls
and text messages.
Map– Allows you to enter a destination and
have route guidance to get you where you are
going.
Settings– Allows you to change the settings
to your personal choice for select systems
inside the vehicle.
Add Shortcut– Allows you to add icons for
various functions to the home screen.
Apps– Entertainment and convenience applications that can be
used to enhance your driving experience. The apps included are:
MySubaru, Pandora
®, Travel Link®, Android Auto™, SUBARU
STARLINK®, aha™, and Apple Car Play®.
Media– Allows you to play CDs, USB/iPod music, or Bluetooth
®
audio by connecting to the device.
Radio– Allows you to select a station to listen to as well as pause and playback live radio.
REARRANGING ICONS
You can rearrange the icons on the Home Screen when the Home Screen Shortcuts
function is turned on. You can turn on the Home Screen Shortcuts function by selecting
“Settings”, then the “General” tab.
To rearrange icons on the Home Screen:
1. Select and hold the shortcut icon you want to move.
2. Drag the icon to the desired position and release.
3. To delete an icon, drag the icon to the bottom of the screen and release.
Home Screen Icons
STARLINK HOME
54