2021 SUBARU CROSSTREK phone

8. If your phonebook or messages are not
appearing correctly on the vehicle display,
go to “Phone” from the Home screen and
select “Change Device”. Make sure that
“Phonebook Download” is enabled under
“Overview”.
9. If you still cannot access your phonebook
or messages, go back to your phone’s
Bluetooth
®settings and select the gear
icon next to your vehicle’s device name and
ensure all settings are enabled.
HOW TO APPENDIX
97

Pairing an iOS/Apple Device
1. Start by selecting “Settings” on the Home
screen.
2. Go to the “Phone” screen and select “Add
Device” / “Add Phone”.
3. This screen will be displayed when pairing
mode is in progress. The device name will
most likely be Subaru BT, but be sure to
make note of what name it is, so you can
find it on your phone.
4. On your iOS/Apple device, select “Settings”. The
location on the Home screen will vary.
HOW TO APPENDIX
98

9. On your iOS/Apple device, SubaruBT should now be
listed under “Bluetooth Settings”. Select the blue “i”
next to the device name. Then ensure “Show
Notifications” and “Sync Contacts” are enabled.
10. Your iOS/Apple device is now paired. It is recommended that you restart your Subaru
to complete the process and ensure everything is fully synced.
11. If your phonebook or messages are not
appearing, press the “Phone” icon on the
vehicle screen. Next, select “Change
Device” under “Overview” and ensure the
“Phonebook Download” is enabled.
HOW TO APPENDIX
101

ANDROID AUTO™
Cables
Always use a high-quality OEM USB cable.
Ensure the Android phone is fully up to date. Also verify that the
Android Auto app, along with all other apps that work with Android
Auto, are up to date. Android Auto might not function properly if one
of them is outdated or having an issue. The apps can be
downloaded from the Play Store.
For more information, visit:www.android.com/auto/
Connecting an Android Phone
1. To set up Android Auto, first plug the
Android phone into the USB port of the
vehicle using a quality OEM cable. The first
time you plug in, this message will appear.
Select “Accept”. After that, select “Accept”
to any other prompts that appear. Android
Auto might also need to download before
functioning on the vehicle; allow it to do so.
HOW TO APPENDIX
102

2. On the vehicle display screen, Android Auto
should auto launch the first time. If not,
select the Android Auto Icon on the display.
Select “Show Me How” for a quick guide
on using Android Auto, or select “Skip” if
you want to start using the app right away.
3. You will then be taken to the Home screen
of the Android Auto app for your phone.
4. If Android Auto won’t launch, open the
Android Auto app on the phone, then select
the top left menu button. Select “Settings”,
then “Connected Cars”, and finally select
the top right menu icon and choose “Forget
all cars”.
If this does not work, uninstall the Android
Auto app from the phone and reinstall from
the Play Store.
HOW TO APPENDIX
103

Compatible Models
Android Auto is available on Android phones. To see if your phone is
compatible, please refer to the Android Auto website:
https://www.android.com/phones/
HOW TO APPENDIX
104

APPLE CARPLAY®
Cables
Apple CarPlay requires compatible iPhones to be connected via
your Subaru’s USB port. Cables must be an 8-Pin Lightning MFi
Certified cable (made for iPod/iPhone). Look for the Works with
Apple CarPlay or Made for iPod, iPhone, iPad icons when selecting
a cable.
For more information, visit:www.apple.com/ios/carplay/
Connecting an iPhone
1. To set up Apple CarPlay, you will need to
plug the iOS/Apple phone into the USB port
of the vehicle. Make sure to use an MFi
certified cable.
2. Select “Allow” on the iOS/Apple phone
when prompted.
3. Select Apple CarPlay on the vehicle screen.
This will bring you to the home screen of
your phone in Apple CarPlay.
Ensure the iOS/Apple phone is fully up to
date. Also ensure all apps that work on
Apple CarPlay are up to date. Apple
CarPlay might not function correctly if one
of the apps is outdated or having an issue.
Apps can be updated in the App Store.
HOW TO APPENDIX
105

Compatible Models
For a list of all the Apple phones that are compatible with Apple
CarPlay, visit:www.apple.com/ios/carplay/
WI-FI
Connecting to a Wi-Fi Network
1. Display the General Settings screen by
pressing the “Home” button, then select
“Settings”. Make sure Wi-Fi is on.
2. Under the “General” tab, select “Wi-Fi
Settings”.
3. Select the desired network. If the network is
a secure network, a lock symbol appears
on the right side of the screen. If you are
connecting to a secure network, enter the
password and select “Join”.
HOW TO APPENDIX
106