2021 RAM PROMASTER CITY seat adjustment

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ............................ 7
VEHICLE MODIFICATIONS/ALTERATIONS .......... 8
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH ................................................12
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 14
Sliding Side Door ......................................... 14
Double Rear Swing Doors ........................... 16
Child-Protection Door Lock System ............ 17
SEATS ....................................................................17
Manual Adjustment (Front Seats)............... 18
Folding Rear Seat — If Equipped ................ 20
Heated Seats — If Equipped........................ 20 HEAD RESTRAINTS ............................................. 21
Front Adjustment ......................................... 21
Rear Adjustment — If Equipped .................. 22
Front Removal.............................................. 22
Rear Removal — If Equipped....................... 23
STEERING WHEEL ................................................ 23
Tilt/Telescoping Steering Column .............. 23
UCONNECT VOICE RECOGNITION QUICK
TIPS ........................................................................ 24
Introducing Voice Recognition .................... 24
Get Started ................................................... 24
Basic Voice Commands............................... 24
Additional Information ................................. 24
MIRRORS ............................................................. 25
Inside Rearview Mirror ................................ 25
Outside Mirrors ........................................... 25
Vanity Mirror................................................. 26
EXTERIOR LIGHTS ................................................ 27
Multifunction Lever...................................... 27
Headlights ................................................... 27
Daytime Running Lights (DRLs) —
If Equipped .................................................. 27 High/Low Beam Switch ............................... 28
Flash-To-Pass .............................................. 28
Parking Lights ............................................. 28
Follow Me Home/Headlight Delay .............. 28
Fog Lights — If Equipped ............................ 28
Turn Signals ................................................. 28
Lane Change Assist ..................................... 28
INTERIOR LIGHTS ................................................ 29
Courtesy/Interior Lights .............................. 29 WIPERS AND WASHERS .....................................30
Front Wiper Operation ................................. 30
Rear Wiper Operation — If Equipped .......... 31
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions And
Functions ..................................................... 31 Operating Tips.............................................. 33
WINDOWS ............................................................35
Power Window Controls — If Equipped ...... 35
Automatic Window Features ....................... 35
Power Windows System Initialization......... 36
Window Bar Grates — If Equipped .............. 36
Wind Buffeting ............................................ 36
HOOD .....................................................................37
Opening ........................................................ 37
Closing.......................................................... 37
CARGO AREA FEATURES .....................................38
Rear Cargo Tie-Downs ................................. 38
INTERIOR STORAGE AND EQUIPMENT ..............38
Storage ......................................................... 38
USB Control — If Equipped .......................... 40
Power Outlets .............................................. 40
ROOF RACK — IF EQUIPPED................................41
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................43
Instrument Cluster Descriptions................. 44

21_VM_OM_EN_USC_t.book Page 2

18GETTING TO KNOW YOUR VEHICLE
Manual Adjustment (Front Seats)
The front driver and passenger seats can be
adjusted forward and rearward, and (if
equipped), may be reclined and the height and
lumbar can be adjusted.
Forward And Rearward Adjustment
The adjustment bar is at the front of the seat,
near the floor. Pull the bar upward to move the
seat forward or rearward. Release the bar once
the seat is in the desired position. Then, using
body pressure, move forward and rearward on
the seat to be sure that the seat adjusters have
latched.

Adjustment Bar

Height Adjustment — If Equipped
The height adjustment lever is located on the
center outboard side of the seat. Lift up or push
down on the front lever to adjust the front of the
seat up or down.
Height Adjustment Lever

WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.

21_VM_OM_EN_USC_t.book Page 18

GETTING TO KNOW YOUR VEHICLE19
Recliner Adjustment
The recliner knob is on the rear outboard side of
the seat. To recline the seatback, rotate the
knob rearward without leaning back. To return
the seatback to its normal upright position, lean
forward, rotate the knob forward until the
seatback is in the upright position.

Recliner Knob

Lumbar Support — If Equipped
This feature allows you to increase or decrease
the amount of lumbar support. The lumbar
control knob is located on the rear upper
outboard side of the seatback. Rotate the
control forward to increase and rearward to
decrease the desired amount of lumbar
support.
Lumbar Control Knob
WARNING!
Adjusting a seat while the vehicle is moving
is dangerous. The sudden movement of the
seat could cause you to lose control. The
seat belt might not be adjusted properly
and you could be injured. Adjust the seat
only while the vehicle is parked.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt and be seriously or
even fatally injured. Use the recliner only
when the vehicle is parked.
2

21_VM_OM_EN_USC_t.book Page 19

GETTING TO KNOW YOUR VEHICLE21
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
Front Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located on the
base of the head restraint, and push downward
on the head restraint.

Front Head Restraint
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
2

21_VM_OM_EN_USC_t.book Page 21

22GETTING TO KNOW YOUR VEHICLE
Rear Adjustment — If Equipped
The center head restraint is adjustable and
removable. To raise the head restraint, push
and hold the adjustment button, located on the
base of the head restraint and pull upward on
the head restraint. To lower the head restraint,
push and hold the adjustment button, and push
downward on the head restraint till the desired
height is reached.

Center Head Restraint

Front Removal
To remove the head restraint, raise it as far as it
can go then push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. To reinstall
the head restraint, put the head restraint posts
into the holes and push downward. Then adjust
the head restraint to the appropriate height.
WARNING!
ALL the head restraints MUST be reinstalled
in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu-
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

21_VM_OM_EN_USC_t.book Page 22

GETTING TO KNOW YOUR VEHICLE23
Rear Removal — If Equipped
Outboard Head Restraints
The outboard head restraints can be removed
by pushing the release buttons, located at the
base of the head restraint and pulling upward
on the whole assembly. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then adjust it to the
appropriate height.

Outboard Head Restraint Release Buttons
Center Head Restraint
To remove the head restraint, push the release
button and adjustment button while pulling
upward on the whole assembly and raise it as
far as it can go. To reinstall the headrest, put the
headrest posts into the holes while pushing the
release button and adjustment button. Then
adjust it to the appropriate height.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
steering column control is located on the
steering column, below the turn signal lever.

Steering Column Control

WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
2

21_VM_OM_EN_USC_t.book Page 23

158SAFETY

Adjustable Anchorage

As a guide, if you are shorter than average, you
will prefer the shoulder belt anchorage in a
lower position, and if you are taller than
average, you will prefer the shoulder belt
anchorage in a higher position. After you
release the anchorage button, try to move it up
or down to make sure that it is locked in
position.
Adjustable Anchorage

NOTE:
The adjustable upper shoulder belt anchorage
is equipped with an Easy Up feature. This
feature allows the shoulder belt anchorage to
be adjusted in the upward position without
pushing or squeezing the release button. To
verify the shoulder belt anchorage is latched,
pull downward on the shoulder belt anchorage
until it is locked into position.
WARNING!
Wearing your seat belt incorrectly could
make your injuries in a collision much
worse. You might suffer internal injuries, or
you could even slide out of the seat belt.
Follow these instructions to wear your seat
belt safely and to keep your passengers
safe, too.
Position the shoulder belt across the
shoulder and chest with minimal, if any
slack so that it is comfortable and not
resting on your neck. The retractor will with -
draw any slack in the shoulder belt.
Misadjustment of the seat belt could
reduce the effectiveness of the safety belt
in a crash.
Always make all seat belt height adjust -
ments when the vehicle is stationary.

21_VM_OM_EN_USC_t.book Page 158

271
Replacement Keys
........................................... 11Replacement Tires......................................... 245Reporting Safety Defects............................... 264Restraints, Child............................................ 170Restraints, Head.............................................. 21Rotation, Tires............................................... 250
S
Safety Checks Inside Vehicle......................... 185Safety Checks Outside Vehicle...................... 187Safety Defects, Reporting.............................. 264Safety Information, Tire................................. 234Safety Tips..................................................... 185Safety, Exhaust Gas....................................... 185Satellite Radio............................................... 101Schedule, Maintenance................................. 217Seat Belts............................................ 154, 185Adjustable Shoulder Belt........................... 157Adjustable Upper Shoulder Anchorage...... 157Adjustable Upper Shoulder Belt Anchorage............................................. 157Child Restraints......................................... 170Energy Management Feature.................... 159Front Seat.............................. 154, 155, 156Inspection................................................. 185Lap/Shoulder Belt Operation.................... 156Lap/Shoulder Belt Untwisting...................157Lap/Shoulder Belts................................... 155Operating Instructions............................... 156Pregnant Women...................................... 159
Pretensioners........................................... 159Rear Seat................................................. 155Reminder............................................52, 154Seat Belt Pretensioner............................. 159Untwisting Procedure............................... 157Seats............................................................... 17Adjustment.................................................. 17Heated......................................................... 20Rear Folding................................................ 17Tilting........................................................... 17Security System............................................... 13Selection Of Coolant (Antifreeze).................. 259Sentry Key (Immobilizer).................................. 12Service Assistance........................................ 262Service Contract........................................... 263Service Manuals........................................... 264Settings, Audio.............................................. 105Shift Lever Override...................................... 209ShiftingAutomatic Transmission.............................. 63Shoulder Belts.............................................. 155Signals, Turn...........................................55, 187Sirius Satellite Radio..................................... 101Favorites................................................... 104Replay...................................................... 102SiriusXM Satellite RadioBrowse in SXM......................................... 104Favorites................................................... 104Replay...................................................... 102Snow Chains (Tire Chains)............................ 249
Snow Tires.................................................... 246Spare Tires........................................... 247, 248Spark Plugs................................................... 259SpecificationsFuel (Gasoline).......................................... 259Oil............................................................. 259Speed ControlCancel..........................................................70Speed Control (Cruise Control).........................68Starting............................................................58Automatic Transmission..............................58Cold Weather...............................................58Engine Fails To Start....................................59Steering...........................................................23Power....................................................67, 68Tilt Column...................................................23Wheel, Tilt....................................................23Steering Wheel Audio Controls...................... 142Steering Wheel Mounted Sound System
Controls........................................................ 142Storage............................................................38Storage, Vehicle..................................... 33, 251Storing Your Vehicle...................................... 251Sun Visor Extension.........................................27Sway Control, Trailer..................................... 149Synthetic Engine Oil...................................... 224
11

21_VM_OM_EN_USC_t.book Page 271