2021 MERCEDES-BENZ V-CLASS MPV ECO mode

when driving at ele
vations higher than 2,500 m
abo vesea le vel. Obser vethe no tes on braking on
downhill gradients (/ page138).
The ma ximum permissible trailer loads are valid
fo r journe ysat ele vations up to1,000 m abo ve
sea le vel with gradients up to12% (/ page277). ECO
start/s top function Ope
ration of the ECO start/s top function &
WARNING Risk of accident and inju ry
due toautomatic engine starting
If th e engine was switched off automatically
and youth en get out, it star ted again auto‐
maticall y.The vehicle could pull away. #
Before leaving theve hicle,alw ays switch
off the ignition and secure theve hicle
against rolling away. Displ
aying the ECO start/ stop function in the
instrument clus ter:
R 00D6 : The ECO start/ stop function opera‐
tional.
R 00D5: Not all on vehicle conditions for an
automatic engine stop are met.
% Depending on the engine, the00D6 symbol
fi rs t appears du ring the automatic engine
st op or during the journe y.
If all theve hicle conditions for an automatic
engine stop are met, the engine will be automati‐
cally switched off:
R Vehicles with manual transmission: you
decelerate theve hicle toa lo wer speed, then
engage neutral 005Cand then release the
clutch pedal.
R Vehicles with automatic transmission: you
st op theve hicle in transmission position 005B
or 005C.
The engine restarts automatically in thefo llowing
cases:
R Vehicles with manual transmission: Yo u
depress the clutch pedal.
R Vehicles with automatic transmission: Yo u
re lease the brake pedal in transmission posi‐
tion 005Band with the HOLD function deactiva‐
te d.
R Vehicles with automatic transmission: Yo u
select transmission position 005Bor005E. R
You depress the accelera tor pedal.
R Ave hicle automatic engine start is required.
If th e engine was switched off bythe ECO start/
st op function and one of the doors is opened, the
engine will automatically start.
Swit ching the ECO start/s top function off/on #
Press the00D6 button on the cent reconsole.
When the indicator lamp in the00D6 button
lights up, the ECO start/ stop function is acti‐
va ted. Fu
nction of the ECO display The ECO display summarises
your driving charac‐
te rist ics from thest art of the journey toits com‐
pletion and assists you in achieving the most eco‐
nomical driving style. If you inter rupt your trip
and swit choff the ignition for longer than four
hours, the ECO display values will automatically
be reset.
Yo u can influence consum ption as follo ws:
R Anticipate road and traf fic conditions.
R Drive in drive program ;if it is available;
ot herwise, in drive program A
(/ page 145).
R Follow thege arshift recommendations. The inner segment lights up green and
the outer
segment fills up:
R 1Moderate acceleration
R 2Gentle deceleration and rolling
R 3Consis tent speed
The inner segment is gr eyand the outer segment
em pties:
R 1Sporty acceleration
R 2Heavy braking
R 3Speed fluctuations 14 0
Driving and pa rking

#
Toactivate/deactivate: pressthe0076 but‐
to n.
The di stance warning function and the auton‐
omous braking function of Active Brake Assi st
are deactivated or activated.
When the functions are deactivated, the00D4
symbol appears in the Assis tance graphic in
th e multifunction displa y.
The next time theve hicle is star ted, Ac tive Brake
Assi stis automatically activated. Fu
nction of Adaptive Brake Lights Ad
aptive brake lights warnfollowing traf fic in an
emergency braking situation with th efo llowing
signals:
R Byflashing the brake lamps
R By activating the hazard warning lights
If th eve hicle is braked sharply from speeds
abo ve50 km/h, the brake lamps flash rapidl y.
This pr ovides traf fic tr ave lling behind you with an
eve n more noticeable warning.
If th eve hicle is tr avelling at speeds of more than
70 km/h at the beginning of the brake applica‐
tion, the hazard warning lights switch on once the
ve hicle is stationar y.When pulling away again,
th e hazard warning lights switch off automatically
at appr oximately 10km/h.
Yo u can also swit choff the hazard warning lights
using the hazard warning button (/ page107). Cruise control and limiter
Fu
nction of cruise control
Cruise cont rol accelerates and brakes theve hicle
automatically in order tomaintain a pr eviously
st ored speed.
If yo u accelerate toove rtake, forex ample, the
st ored speed is not dele ted. If youre mo veyour
fo ot from the accelerator pedal af terove rtaking,
cruise control will resume speed regulation back
to thestored speed.
Yo u operate cruise control using the cruise con‐
trol le ver.Yo u can store any speed abo ve
30 km/h.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 153). Sy
stem limits
Cruise control may be unable tomaintain the
st ored speed on uphill gradients. The stored
speed is resumed if the uphill gradient evens out
and theve hicle's speed does not fall below
30 km/h.
On long and steep downhill gradients, you should
ch ange down toa lo werge ar in good time. Take
particular no teofthis when driving a laden vehi‐
cle. By doing so, you will make use of the
engine's braking ef fect. This will take some of the
st ra in off the brake sy stem and pr eventthe
brakes from overheating and wearing tooqu ickl y.
If yo uch ange wheel size on your vehicle, check it
is assigned tothe cor rect wheel size catego ry
( / page 258). If the category is changed without
re coding the cont rol units in theve hicle, the func‐
tioning of cruise cont rol may be impaired.
Do not use cruise control in thefo llowing situa‐
tions:
R in traf fic situations whe refrequent speed
ch anges are required, e.g. in heavy traf fic or
on winding roads
R off-road or on con stru ction sites
R on slippe ryor slick roads, as the drive wheels
can lose traction when accelerating and the
ve hicle can then skid
R ifth ere is poor visibility
Fu nction of the limiter
The limiter restricts the speed of theve hicle. To
adjust tothe set speed quickl y,the limiter applies
th e brakes automaticall y.
Yo u can limit the speed as follo ws:
R Variable: for speed restrictions, e.g. in built-
up areas.
R Perm anen t:for long-term speed restrictions,
e.g. when driving in winter tyre mode.
Yo u can operate theva riable limiter with the
cruise control le ver.Yo u can store any speed
abo ve30 km/h. You can also per form settings
while theve hicle is stationary if theve hicle has
been star ted.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 153).
If yo uch ange wheel size on your vehicle, check it
is assigned tothe cor rect wheel size catego ry
( / page 258). If the category is changed without
re coding the cont rol units in theve hicle, the func‐
tioning of the limiter may be impaired. 15 8
Driving and pa rking

#
Press the cruise cont rol le ver up 1or down
4 beyond the 1st pressure point.
The stored speed is increased or reduced by
10 km/h.
If yo u ha veset Miles asthe unit forth e digital
speedome ter,yo u can main tain any speed from
20 mph (cruise contro l) or set it asthe limit
speed (variable limiter). You can then set the limit
speed in increments of 1 mph and 5 mph.
Deactivating cruise control or theva riable
limiter #
Brief lypress the cruise cont rol le verfo rw ards
6.
or #
Brief lypush the cruise cont rol le ver in the
direction of ar row5.
The 00B2 or00CB symbol and thestored
speed in the multifunction display then go
out.
% Cruise cont rol is deactivated in thefo llowing
situations:
R you apply the brakes.
R you drive below a speed of 30 km/h.
R you shift the transmission toposition 005C.
R ESP ®
inter venes.
In these cases theva riable limiter remains
activated.
If yo u deactivate ESP ®
, or ABS or ESP ®
is
malfunctioning, cruise control and the limiter
are deactivated.
% Ve
hicles with manual transmission: ifthe
engine speed is very low, cruise control or
th e limiter is deactivated. When the transmis‐
sion is in neutral or the clutch pedal is
depressed for longer than six seconds, cruise
control is deactivated.
If cruise control automatically deactivates, a
wa rning tone sounds and theCruise control off
message appears brief lyin the multifunction dis‐
pla y.
Information on the permanent limiter
% The permanent limiter is only
available in cer‐
ta in countries.
If yo u wish tolimit theve hicle speed permanently
to a specific value (e.g. for driving in winter tyre
mode), you can set this speed with the perma‐
nent limiter. Yo
u can permanently limit the speed toava lue
between 160 km/h and the maximum permissi‐
ble speed (/ page160).
If yo u accelerate theve hicle using the accelera tor
pedal, a message with thestored speed is shown
in the multifunction display shortly before the set
limit speed is reached.
The permanent limiter remains active even if the
va riable limiter is deactivated. The permanent
limiter does not swit chtopassive mode even dur‐
ing kickdown and the driven speed remains
below the set speed.
Setting the limit speed for winter tyres
On-board compu ter:
4 00E2 5
Settings 5
Vehicle
5 Limit speed (winter tyres) #
Change the setting and confirm using the
0076 button.
By selecting Offyou swit choff the permanent
limiter. DSR (Downhill Speed
Regulation) Note
s on DSR
DSR supports you when driving downhill. DSR
main tains a set speed foryo u on downhill gradi‐
ents byapplying the brakes as requ ired. Main‐
ta ining the speed is dependent on thero ad sur‐
fa ce conditions and the downhill gradient and
cann ottherefore be guaranteed in all situations.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 153).
Yo u can set the speed tobetween 4 km/h and
18 km/h using the brake and accelerator pedals
or the cruise cont rol le ver.
DSR au tomatically controls in thefo llowing situa‐
tions:
R ifth eve hicle is stationar y,or its speed is less
th an 4 km/h , the speed is set to4 km/h or it
is set tothe minimum speed forth ere spec‐
tive gear range.
R ifyo u drive fasterthan 18 km/h off-road, DSR
switches tostandby mode. DSR remains acti‐
va ted, but does not brake automatically.
R ifyo u drive downhill slo werth an 18 km/h,
DSR sets the speed tothe pr eviously set
speed.
R ifyo u drive fasterthan 45 km/h, DSR
swit ches off automaticall y. 16 0
Driving and pa rking

clu
ster. Lane Keeping Assist is only an aid and is
not intended tokeep theve hicle in the lane with‐
out the driver's cooperation.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 153).
The function is available in the speed range
between 60 km/h and 200 km/h.
The warning is issued when thefo llowing condi‐
tions are met at the same time:
R If Lane Keeping Assist de tects lane markings.
R If a front wheel drives over lane markings.
To ensure that you are warned only when neces‐
sary and in good time if you cross the lane mark‐
ing, the sy stem de tects cer tain conditions and
wa rnsyo u accordin gly.
The warning vibration occurs earlier under the
fo llowing conditions:
R you approach the outer lane marking on a
bend.
R thero ad has very wide lanes, e.g. a mo tor‐
wa y.
R the sy stem de tects solid lane markings.
The warning vibration occurs later under thefo l‐
lowing conditions:
R you are driving on a road with nar row lanes.
R you cut the corner on a bend.
% Yo
u may also be warned bya vibration in the
st eering wheel (4x2 model) or byawa rning
to ne (4x4 model) and bythest atus symbol
fl ashing in the Instrument Displa y.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R Ifth ere is poor visibility, e.g. due toinsuf fi‐
cient illumination of thero ad, if there are
highly variable shade conditions or in rain,
sno w,fog or spr ay.
R Glare from oncoming traf fic, direct sunlight or
re flections.
R There is dirt on the windscreen in the vicinity
of the multifunction camera or the camera is
mis ted up, damaged or obscured.
R No or se veral unclear lane markings are pres‐
ent for one lane, e.g. in a construction area.
R Ifth e lane markings are wornaw ay, dark or
co vered up. R
Ifth e dis tance totheve hicle in front is too
short and thus the lane markings cann otbe
de tected.
R The lane markings change quickl y,e.g. lanes
branch off, cross one ano ther or mer ge.
R The car riag ewa y is very nar row and winding.
Ac tivating/deactivating Lane Keeping Assist #
Press theÇ button.
If th e indicator lamp in the button is lit, Lane
Ke eping Assist is activated. If all conditions
ha ve been satisfied, there may be a warning.
If Lane Keeping Assist is activated and you
are driving at speeds abo ve60 km/h and
lane markings are de tected, the lines in the
assis tance displ aymenu of the on-board com‐
puter are shown in green. Lane Keeping
Assist is ready for use.
When the sy stem switches over,th eLane
Keeping Assist on orLane Keeping Assist off
message is shown brief lyin the multifunction
displa y.
% Yo
u can find information on the assis tance
graphic menu under "Assis tance graphic"
(/ page 183).
Setting the sensitivity of Lane Keeping Assist
On-board computer:
4 00E2 5
Settings 5
Assistance
5 Lane Keeping Assist #
Select theStandard orAdaptive setting. Driving and parking
175

Chan
geof direction without lane recommenda‐
tion
1 Road towhich thech ange of direction leads
2 Distance tothech ange of direction and dis‐
ta nce indica tor graphic
3 Change-of-direction symbol
When a change of direction is made, you will see
dis tance indica tor graphic 2in addition to
ch ange-of-direction symbol 3. This willreduce
in size from bottom to top as you approach the
announced change of direction. When the dis‐
ta nce indica torru ns out, thech ange of direction
will begin. Change of direction with lane
recommendation
1 Road towhich thech ange of direction leads
2 Distance tothech ange of direction and dis‐
ta nce indica tor graphic
3 Change-of-direction symbol
4 Lane recommendation
The following additional navigation status dis‐
pla ysare possible:
R New route... orCalculating route…
A new route is being calculated.
R Road not mapped
The vehicle's position is within the area of the
digital map, but thero ad is not kn own, e.g.
unpa vedro ads (off- road).
R No route No
route tothe selected destination could be
calculated.
R 004B
You ha vereached the destination or an inter‐
mediate destination. Ra
dio menu 1
Frequency band
2 Channel with preset position
3 Artist's name
4 Name of track #
Switch on the multimedia sy stem. #
Press the00E2 button tocall up the list of
menus. #
Use the0064 or0063 button toselect the
Radio menu. #
Press the0076 button toconfirm.
The display will show thest ation cur rently
selected 2. #
Toopen thest ation lis t:briefly press
th e0064 or0063 button. #
Toselect a station in thest ation lis t:
brief lypress the0064 or0063 button. #
Toselect a station in thest ation list with
ra pid sc roll: press and hold the0064 or
0063 button. #
Toselect a frequency band or station
memor y:brief lypress the0076 button. #
Use the0064 or0063 button toselect a fre‐
qu ency band or station memor y. #
Press the0076 button toconfirm.
% Yo
u can find fur ther information, e.g. about
saving stations and about DABra dio mode
(Digital Audio Broadcasting) in "Radio" . Media menu
#
Switch on the multimedia sy stem. 18 6
Instrument clus ter and on-board computer

R
the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech quality. A requ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz-mobile.com/
Te lephone menu overview 1
Blue tooth ®
device name of the cur rently con‐
nected mobile phone/the mobile phones
2 Bluetoo th®
device name of the cur rently con‐
nected mobile phone/the mobile phones
(two phone mode)
3 Battery status of the connected mobile
phone
4 Signal stre ngth of the mobile phone network
5 Options
6 Device manager
7 Messages
8 Nume rical pad
9 Contact search Te
lephony operating modes overview
Depending on the equipment, thefo llowing tele‐
phone operating modes are available:
R One mobile phone is connec tedto the multi‐
media sy stem via Blue tooth®
.
R Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two phone
mode).
- You can use all the functions of the multi‐
media sy stem with the mobile phone in
th efo re ground.
- You can receive incoming calls and mes‐
sages with th e mobile phone in the back‐
ground. 206
MBUX multimedia sy stem

Yo
u can inter change the mobile phone in
th efo re ground and bac kground.
Connecting a mobile phone
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem.
Multimedia sy stem:
4 © 5
Phone
Sear ching for a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Auth orisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displ ayed in the multimedia sy stem
and on the mobile phone. #
If bo thcodes match, confirm the code on the
mobile phone.
Fu nctions in theTe lephony menu
The functions available in theTe lephony menu
include thefo llowing:
R Making calls, e.g.:
- R Accepting a call
- k End call
- i Create conferen. call
- Accepting or rejecting a waiting call
R Managing con tacts, e.g.:
- Downloading mobile phone contacts
- Editing thefo rm at of a con tact's name
- Saving contacts in theve hicle
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new messa ge Overview of Smartphone Integ
ration
Wi th Smartphone Integration, you can use cer tain
functions on your mobile phone via the multime‐
dia sy stem displa y.
Only one mobile phone at a time can be connec‐
te d via Smartphone Integration tothe multimedia
sy stem. Also for use with two phone mode with smartphone integration, only one additional
mobile phone can be connected using Blue
tooth®
with the multimedia sy stem.
The full range of functions for Smartphone Inte‐
gration is only possible with an Internet connec‐
tion. The appro priate application must be down‐
loaded on the mobile phone touse Smartphone
In te gration. The mobile phone must be switched
on and connected toa USB port with theç
symbol on the multimedia sy stem using a suita‐
ble cable.
Apps for Smartphone Integration
R Apple CarPlay ®
R Android Auto
Yo u can start Apple CarPlay ®
or Android Auto
using theApps menu.
Alternative: If an application is active via Smart‐
phone Integration (e.g. when music is being
pla yed or route guidance is active), you can call
up the active application using the| orz
or 002B application buttons
Yo u can end Smartphone In tegr ation bydiscon‐
necting the connecting cable between the mobile
phone and multimedia sy stem.
% Mercedes-Benz
recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y.
When using Android Autoor Apple CarPlay ®
, cer‐
ta in vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise com‐
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 200). MBUX multimedia sy
stem 207

R
Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
% Fo
rRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Fu
nction of the emer gency call sy stem self-
diagnosis (Russia) Yo
ur car verifies the operability of the emer gency
call sy stem each time the ignition is ON.
In theeve nt of a sy stem malfunction, you will be
informed bythefo llowing signals:
R The SOS NOT READY message inthe instru‐
ment clus ter or there dSOS NOT READY mes‐
sage on the displa y,ifav ailable
R The flashing indicator lamp in theove rhead
cont rol panel
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS NOT
READY inthe upper right corner of the multime‐
dia display is switched OFF, this means the emer‐
ge ncy call sy stem passed diagnostics success‐
fully. St
arting/ending ERA-GLONASS test mode
(Russia) Re
quirements:
R The star ter battery has suf ficient charge.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
0076 button on the multifunction steering
wheel or the0052 button on theove rhead
cont rol panel for at least five seconds.
Te st mode is star ted and ended automatically
af te r completion of the speech test. #
Tosto pte st mode manuall y:switch off the
ignition or press the0052 button on theov er‐
head contro l panelfor at least five seconds.
The test mode is ended. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre strongly impairs theve hicle's driv‐
ing characteristics, as well as its steering and
braking characteristics. #
Do not drive with a flat tyre. #
Replace theflat tyre with the spare
wheel. Alternatively, consult a qualified
specialist workshop. Yo
u will find a sticke r with the Mercedes-Benz
Service24h telephone number on the B-pillar on
th e driver's side, forex ample.
Fo rve hicles with a spare wheel, information in
th eeve nt of a flat tyre can be found under
"Wheels and tyres" (/ page 256). Battery
Note
s onthest ar ter battery Wo
rkon the batter y,e.g. removing or ins talling,
requ ires specialist know ledge andthe use of spe‐
cial tools. Therefore, alw ays ha vewo rkon the
battery car ried out at a qualified specialist work‐
shop. &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose control of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not drive on. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. Breakdown assis
tance 235