The
Interior assistant in the rear is only avail-
able when the centre seat is free message
appears.
To use the Interior Assistant in there ar
passen ger compartment, keep the centre rear
seat free. Anticipat Anticipat
or
ory e
y e xit w
xit w ar
arning (S
ning (S AFET
AFETY/r
Y/reactiv
eactiv e)
e) Re
quirements:
R The vehicle is equipped with Active Blind Spot
Assist with exitwa rning.
R Active Blind Spot Assist is activa ted
( / page 302).
R The vehicle is equipped with active ambient
lighting or ambient lighting.
R The cameras are switched on:
The front camera activates the front doors.
The rear camera activates there ar doors.
% Obser vethe information on the system limits
of Active Blind Spot Assist with exitwa rning
(/ page 298). The function can
warnvehicle occupants about a
possible collision with an approaching vehicle or
bicycle when they exitth eve hicle.
As soon as a vehicle occupant mo vesth eir hand
to wa rdsth e door handle, depending on theve hi-
cle equipment, thefo llowing warnings are issued:
R The active ambient lighting or ambient lighting
0ashes red.
R The warning lamp in the outside mir ror also
0ashes redfo r one of the front doors.
R When the door is opened, a warning tone
sounds.
% The visual warning is thus already given
bef bef ore
ore the door is opened.
% Further information on Active Blind Spot
Assist with exitwa rning (/ page 298) and on
ambient lighting (/ page 179). Switc
Switc
hing t
hing t he r
he reading light and searc
eading light and searc h light and
h light and
on or
on or o.
o. R
R
eq
eq uir
uir ements:
ements:
R F
For t
or t he r
he r eading light
eading light: :th e cameras are
switched on:
The front camera activates there ading light
fo r driver and front passenger.
The rear camera activates there ading light for
th e leT and right rear seat passen gers.
R The driver's and front passenger's hand mo ve-
ment take s place under the inside rearview
mir ror.Re ar compartment passen gers mo ve
th eir hand at thegr ab handle in front of the
re ading lamp.
R F For t
or t he searc
he searc h light
h light::th e function is available in
th eve hicle when it is dar k.
The cameras are switched on:
The front camera records the interaction area
of the unoccupied front passenger seat.
The rear camera records the interaction area
of the unoccupied leT or right rear seat.
R The seats co vered are unoccupied or a child is
sitting in a child restraint system. 374 374
MBUX multimedia system
Switc
Switc
hing t
hing t he r
he reading light on and
eading light on and o.
o.Ca
rrying out operation of there ading light forthe
driver and front passenger Car
rying out operation of there ading light forre ar
occupants #
Move yo ur hand up and down vertically under
th e inside review mir ror.
or #
Movethe hand on thegr ab handle vertically
up and down in front of there ading light.
The reading light is switched on or o.. Switc
Switc
hing t
hing t he searc
he searc h light on and
h light on and o.
o. Interaction area
for activating the sear chlight #
T
To switc
o switc h on:
h on:reach with your hand into the
area of an unoccupied seat.
The sear chlight is switched on automatically
fo rth eve hicle occupants. #
T To switc
o switc h
ho.:
o.: withdr awthe hand from the area
of the unoccupied seat.
The sear chlight is switched o. again. MBUX multimedia system
375
375
A
A
ut
ut omatic pr
omatic pr eselection of t
eselection of t he outside mirr
he outside mirr or
or
(C
(C OMF
OMF OR
ORT/r
T/r eactiv
eactiv e)
e) Re
quirements:
R The front camera is switched on.
Until no w,toset the outside mirror the desired
mir ror had tobe selected using a preselection
button in the driver's door.
Wi th th e MBUX Interior Assistant, the mir rorto be
set is preselected automatically bythe natural
mo vement of your head tothe leT or right. When
th e hand touches the button for adjusting the out-
side mir ror,th e LED under the button of the pre-
selected mirror side lights up.
Use the button toset the position of the active
outside mir ror.
% Preselection of the outside mir ror using but-
to ns is still possible. Further information on
adjusting the outside mir rors ( / page 184).
% The driver camera is also used forth is appli-
cation. Calling up
fav
Calling up favour our it
ites wit
es wit h t
h the V pose (INF OT
he V pose (INF OTAIN-
AIN-
MENT/cont
MENT/cont actless)
actless) R
R
eq
eq uir
uir ements:
ements:
R The front camera is switched on.
R Atleast one favo urite has been sa ved in the
fa vo urites list.
R The favo urite has been connected with the
MBUX Interior Assistant.
R The area for de tecting thefa vo urites pose (V
pose) is abo vethe centre console in front of
th e central displa y.
R The V pose is held for a brief time.
The V pose makes it easier tocall up favo urites.
The front vehicle occupants can associate their
ow nfavo urite with theV- pose. Some examples
include a navigation destination, a radio station or
a massage prog ramme for a seat.
% If afavo urite has not yetbeen sa ved and con-
nected with the MBUX Interior Assistant, the
multimedia system will assist you. Implementation of
theV- pose abo vethe st owage
compartment of the centre console at the height of
th e central display #
Position your hand abo vethe st owage com-
partment of the centre console at the height
of the central displa y.The back of your hand is
fa cing upwards. In doing so, your index and
middle /n gerare spread toform aV. With your
ot her /ngers bent in wards. 376
376
MBUX multimedia system
simul
taneous ly. A user pro/le can only be acti va-
te d simultaneously on one displa y.
% Some settings apply tothe entire vehicle and
are displ ayed in all user pro/les, e.g. ambient
lighting and the cur rent navigation settings.
These initially belong tothe driver, but can
also be changed bytheot her vehicle occu-
pants in their user pro/le.
Yo u can individualise a user pro/le in theve hicle
using the set-up assistant or using the settings in
yo ur user pro/le. Some settings, e.g. the
Mercedes me PIN and a pro/le pho toare made in
th e Mercedes me app or in the Mercedes me Por-
ta l.
User-speci/c content and applications with per-
sonal data are pr otected bydi.erent le vels of
security. Toaccess pr otected content, the
Mercedes me PIN and, depending on theve hicle
equipment, biometric senso rscan be used.
% The security le vel is set bythe multimedia sys-
te m and calculated from the combination of
all sensor inputs. Some security le vels cannot
be turned o.. %
When a user pro/le is activated, thefo llowing
personalised comfort systems, forex ample,
can be adjusted or their settings loaded:
R Seat
R Ambient light
R Outside mir rors
R Blinds
R Clima tecont rol settings
If th e user pro/le is activated when driving
th en the driver's seat position will not be
adjusted.
Depending on theve hicle equipment you can, as
a user, sa vethefo llowing settings, forex ample:
R Driver's seat, steering wheel and mir ror set-
tings
R Climate control
R Ambient lighting
R Radio (including station list)
R Sugge stions and favo urites Sugg Sugg
es
estionstions
The vehicle can learn the habits of the driver. It
th en makes suggestions rega rding navigation des-
tinations, phone numbers and music preferences.
The requ irements forth at are the selection of a
user, your consent tothere cording of data and
su1cient collected data.
Fav Fav our
ourit
ites
es
Fa vourites o.er youqu ick access tofrequently
used applications. 100 favo urites are available in
to ta l. Con/gur
Con/gur
ing
inguser
user s, sugg
s, sugg es
estions and fav
tions and favour
our it
ites
es R
R
eq
eq uir
uir ements:
ements:
R Touse the set-up assista nt:theve hicle is sta-
tionar y.
Multimedia system: 4 © 5
f 5
Change user
A
A dding a user
dding a user #
Select fAdd user .
A QR code is loaded. MBUX multimedia system
379
379
T
T
eac
eac hing in, editing and dele
hing in, editing and dele ting biome
ting biometr
tric data
ic data
The biometric data models are sa ved in the sen-
sors in theve hicle. If recognition has been taught-
in, this sensor ser ves as a cont ributory factor for
authentication on the multimedia system. #
Select Protect content . #
Select Facial recognition, Fingerprint recogni-
tion orVoice recognition.
% If necessar y,authenticate yourself on the mul-
timedia system.
A
A ut
ut henticating using f
henticating using f ace r
ace recognition
ecognition #
Close the driver's door or fasten the driver's
seat belt. #
Look at the driver display for about /ve sec-
onds.
Yo ur face is scanned. A message in the driver
display sho wswhe ther facial recognition was
successful or not. You can unlock your user
pro/le and pr otected applications with the
fa cial scan. A A
ut
ut henticating using
henticating using /ng
/nger
erpr
pr ints
ints #
Place and liT your /n gerseveral times on the
/ngerprint sensor under theto uchscreen
(/ page 361).
The /n geris scanned. If the scanning proce-
dure is successful, a message appears on the
cent ral displa y.Yo u can unlock your user pro-
/le and pro tected applications with your /n ger
print.
A
A ut
ut henticating using v
henticating using v oice r
oice recognition
ecognition #
Speak the sentence shown on the central dis-
play and follow theVo ice Assistant's inst ruc-
tions.
If th evo ice recognition was successful, a mes-
sage appears on the central displa y.Yo u can
unlock your user pro/le.
% Avoid backg round or disturbing noises during
vo ice recognition.
Dele Dele ting biome
ting biome tr
tric data
ic data #
Tap on E ,fo rex ample, behind Facial rec-
ognition. #
Select Yes. T
T
eac
eac hing in t
hing in t he v
he vehicle ke
ehicle key f
y f or
or pr
pro/le
o/le selection
selection #
Select Protect content . #
Select Key recognition. #
Have theke yre ady and follow the set-up
assistant's prom pts.
The user pro/le is lin kedto the selected key.If
yo u open theve hicle with theke y,the light,
mir ror and seat settings foryo ur user pro/le
are pre-activated. The keyyo u are cur rently
using for unlocking is used.
The key is only storedforth e driver and for
one user pro/le.
Selecting a user
Selecting a user
% When you call up your driver pro/le, the driv-
er's seat and the steering wheel can be set.
Yo u can cancel the setting process with the
fo llowing actions:
R Press Tap here to cancel. messageonthe
cent ral displa y.
R Press one of the seat operating buttons in
th e driver's door. #
Select Change user. MBUX multimedia system
381 381
Selecting map or
Selecting map or
ient
ientation
ation #
Tapre peatedly on theÄ compass symbol
on the map.
The map orientations changes in this order:
R The 2D map view is displa yed so that nor th
is alw ays at theto p.
R The 2D map view is aligned tothe direc-
tion of tr avel.
R The 3D map view is aligned tothe direc-
tion of tr avel.
R The map sho ws the comple teroute. Using ser
Using ser
vices
vices R
R
eq
eq uir
uir ements:
ements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service. Fu
rther information can be found at: https://
www.mercedes.me
R The service is available and has been activa-
te d.
Multimedia system: 4 ©
Sho
Sho wing
wing tr
tra1c
a1c inf
infor
ormation
mation #
Select Zinthe navigation module
(/ page 389). #
Select View. #
Activate Traffic . #
Activate Traffic incidents andFree-flowing
traffic.
Tr a1c incidents, forex ample roadwor ks, local
area reports (e.g. fog) and warning message s,
are shown on thero ute.
The tra1c delay is displa yedfo rth e cur rent
ro ute. The smallest value forth e display for
tra1c dela ysis a minute.
Displa Displa ying hazar
ying hazar d w
d war
arnings
nings
If hazard warnings are available these can be
shown as symbols on the map. The display depends on
the settings forth eTraffic incidents
option. #
Set the option via Z.
If th e option is activated, all of the symbols are
shown.
If th e option is deactivated, the symbols are
only shown when there is a hazard warning.
The following hazards may be shown on the map:
R Accidents and breakdowns
R Slippery roads, fog, crosswinds and heavy rain
R Hazards repor ted manually
R Vehicle with active hazard warning light
R Roadwor ks
R Additional hazards (if available)
Displa Displa ying online map cont
ying online map cont ents
ents #
Select Zinthe navigation module. #
Select View. #
Switch on an online service, e.g. Weather.
Cur rent we ather information is displ ayed on
th e navigation map, e.g. temp erature or cloud
co ver. 394
394
MBUX multimedia system
Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t Calling t he Mer
he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prompt appears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 405).
R The Mercedes-Benz Customer Centre
take syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initiate d.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Call
later ,th e message will be hidden and appear
again later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. 402
402
MBUX multimedia system
th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Ifth e Mercedes-Benz emer gency call centre is
not available, the 112 emer gency call is ca r-
ri ed out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 411) or man-
ual ly ( / page 412).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Indicat
Indicat or
ors in t
s in t he displa ys
he displ ays
The following message s appear onthe central dis-
play for bo themer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction of the emer gency call
system, the loudspeakers, microphone, airbag
or the SOS button, forex ample, are faulty.
Yo u can recognise a fault in the emer gency
call system bythefo llowing displa ys:
R A cor responding message will also appear
in the driver's displa y.
R The SOS button lights up red continuousl y. T T
r
rigg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident MBUX multimedia system
411
411