2021 MERCEDES-BENZ METRIS tow

Lo
weri ngthev ehicle af teraw heelchange &
WARNING Risk of accident du etoincor‐
re ct tigh tening torque
Th ew heel scould come loose if thew heel
bolts or wheel nuts ar enottightened tothe
prescribed torque. #
Ensu rethat thew heel bolts or wheel
nuts ar etightened tothep rescribed
tightening torque. #
Ifyo ua renots ure, do no tmovet he
ve hicle. Contact aqualified specialist
wo rkshop and ha vethet ightening tor‐
qu ec hec kedi mmediately. Re
quirements:
R The ne wwheel has been ins talled
(/ page220). #
Place thea dap tera nd ther atche tonthe hex‐
agon head nut of thej acks ucht hat thel ette r‐
ing AB/DOWN is visible. #
Tolowe rthe vehicle: turnthe ratche toft he
jac kc ounter-clo ckwise. #
Steel wheels: tightent he wheel bolts or
wheel nuts evenly in acrosswise patter nin
th es equence indicated (1 to5 )and to a
maximu mof200 Nm. #
Alloy wheels: tightenthew heel bolts or
wheel nuts evenly in acrosswise patter nin
th es equence indicated (1 to5 )and to a
maximu mof180 Nm. #
Che ckthet irep ressur eoft he newl yins talled
wheel and adjus titifnecessar y.
Ve hicles with thet irep ressur emonitor sys‐
te m: allins talled wheels mus tbeequipped with
functioning sensors. #
Retighten thew heel bolts tothes pecified
tightening torque af tert he vehicle has been
driven 31miles (50 km). %
When using
awhee lors parew hee lwitha
ne worn ewly painted disk wheel, ha vethe
wheel bolt sorwheel nut sretightene dagain
af te ra pproxima tely 62 1to3 ,107 miles
(1,000 to5,000 km) .Obser vethes pecified
tightening torque. Infor
matio nonw heeland tir ecom binations
Gene raln otes
Re treade dtires ar enotcheckeda nd recommen‐
ded byMercedes-Benzasitisn otalw aysp ossi‐
ble todetect pr evious damag eafter retreading.
Fo rthis reason ,Mercedes-Ben zcanno tguarantee
th eir driving saf ety. Do no tuse used tires when
th eir pr evious usag eisunknown.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nlyu se tires, wheel sand accesso ries
whic hhaveb een appr ovedbyM ercedes-Benzf or
yo ur vehicle.
These tires ha vebeen speciall yadap tedf or use
wit hd riving saf etys ystems, suc hasABS or
ESP ®
.
Onl yuse tires, wheels and accessories that ha ve
been checkeda nd recommended byMercedes-
Benz.C ertain characteristics, suc hashandling,
ve hicle noise emissions, fuel consum ption, etc.
ma yotherwise be adversely af fected. Other
wheel size smaycause thet ires tocome int ocon‐
ta ct wi th thevehicle body and axle components
when under load. This ma yresult in damag eto
th et ireort hevehicle.
Mercedes-Benzisn otresponsible fora ny dama ge
caused byusin gtires, wheel soraccesso ries
ot her than those recommended.
Information on tires, wheels and permissible
combinations can be obtained at aqualified spe‐
cialis tworks hop.
The smaller thec ross-section of atireofas pe‐
cific wheel size, thew orse thed riving comfor ton
poor road sur faces. Ride and da mping com fort
ar er educed and ther isk increases that when you
driv eovero bstacles ,dam agetow heels and tires
ma yresult.
If yo uc hang ewheel siz eonyourvehicle, checkit
is assigned tothec orrect wheel size catego ry
( / pag e218). If thea ssignmen tchanges without
re coding thec ont rolu nit sint hevehicle, the
speedome terw illn ot displa ythe speed accu‐
ra tely.D riving safety sy stems and driving sy stems
ma ythen be operationally impaired or ma ydetect
am alfunction and switc hthemselves off. Wheels and tires
221

re
placed wit hastandar dwheel as soon
as possible. #
Neverins tall mor ethan one emergency
spar ewheel. #
When operating your vehicle wit hthe
emergency spar ewheel ins talled, adapt
yo ur drivin gstyle acco rdingly and drive
carefully. #
Do no tswitc hoffESP ®
. #
Sno wchains mus tnotbe ins talled on
th ee mer gency spa rewheel. #
Replace thee mer gency spa rewheel
af te ram aximu mofs ixyears, rega rd‐
less of wear. R
When usin ganemergency spa rewheel
(whic hisd iffe re nt from thew heel tobe
re placed) atop speed of 50 mph(80 km/h)
mus tnotbe exc eeded.
R The tir epressur eoft he emergency spare
whee lmustbec heckedb efor estartin gaj our‐
ne y.
R Have thee mer gency spa rewheel replaced by
aq ualified specialis tworks hop.
The following should be checkedr egular ly,p artic‐
ular lyprior tolong journe ys:
R thes ecur epositioning of thes par etire
R thet irep ressur eoft he spar ewheel (adjust
th et irep ressur eifn ecessary) (/ page207)
R thef astenings of thes par ew heel brac ket
The spar ewheel is located either on thel eftin
th er ear compartment or in aspar ew heel brac ket
unde rthe vehicle.
Re place thet ires af ters ixyearsatt he latest,
re ga rdless of wear.T his also applies tothes pare
wheel.
% If
yo uh ave installed an emer gency spa re
wheel or spar ewheel, thet irep ressur emoni‐
to rw illn ot function fort his wheel.T he emer‐
ge ncy spa rewheel or spar ewheel is not
equipped wit hasensor form onitoring tire
pressu re. Installing/removing
thes pare wheel Re
moving the spar ewheel in the rear com‐
partment #
Take auxiliar ytool 3and lug wrench 2out
of thev ehicle tool kit . #
Open thet ailgate/rear-en ddoor. #
Attach auxiliar ytool 3tolug wrench 2. #
Unscr ewtheb olt in them iddle of thew heel
wit hlug wrench 2and attached auxiliary
to ol 3. #
Remo vespar ewheel brac ket4. #
Remo vethew heel from spar ewheel brac ket
1 .
Installin gthe spar ewheel in ther ear com‐
partment #
Take auxiliar ytool 3and lug wrench 2out
of thev ehicle tool kit . #
Place thew heel ont ospar ew heel brac ket1
in thew heel ar ch. #
Screw ontheb olt along wit hspar ew heel
brac ket4.Todos o, use lug wrench 2with
attached auxiliar ytool 3. #
Tighten theb olt using lug wrench 2and
attached auxiliar ytool 3. #
Stow auxiliar ytool 3and lug wrench 2in
th ev ehicle tool kit. #
Close thet ailgate/rear-en ddoor. Wheels and tires
223

Re
moving the spar ewheel unde rthe rear of
th ev ehicle #
Take thel ug wrenc hand auxiliar ytool fort he
spar ewheel lif tero ut of thev ehicle tool kit
(/ page202). #
Open thet ailgate/rear-en ddoor. #
Carefull ypryoffc over cap 1withas uitable
to ol, e.g. ascrew driver .Bec areful no tto
damag ethe paintwor korthe co vering cap
when doing so. #
Push auxilia rytool 2 thro ugh theo pening
int ot he winc hguide. #
Attach lug wrench 3toauxiliar ytool 2for
th es par ew heel lif ter. #
Turn lug wrench 3inthed irection of ar row
5 until youf eel resis tance or unti lthe fric‐
tion clutc hofthe winc hoverw inds.
The spar ewheel is lo wered. #
Pull thes par ew heel out from under thev ehi‐
cle. #
Press cable 6down wardsa nd hold spring
8 at an angle agains twheel gripper 7.
Wheel gripper 7isreleased. #
Pull wheel gripper 7out of thew heel brace.
Installing thes pare wheel under ther ear of
th ev ehicle
% All
oy wheels canno tbetranspor tedu nder the
ve hicle. In this case, transpor tthe alloy
wheel in thec argo compartment, and only
tur nupc able6. #
Take lug wrench 3and auxiliar ytool 2for
th es par ew heel lif tero ut of thev ehicle tool
kit (/ page202). #
Place thew heel on theg round wit hthe wheel
brace pointing upwards. #
Guide wheel gripper 7at an angle on wire
6 from abo veintot he wheel brace. #
Slide thew heel under thev ehicle alittle. #
Attach lug wrench 3toauxiliar ytool 2for
th es par ew heel lif ter. #
Turn lug wrench 3inthed irection of ar row
4 until youf eel resis tance and thef riction
clutc hoft he winc hoverw inds in jer ks.
The wheel is firm lysecured totheu nderside
of thev ehicle. #
Pull lug wrench 3and auxiliar ytool 2for
th es par ew heel lif tero ut of theo pening for
th ew inch. #
Close thew incho pening wit hcove ring cap
1. #
Stow lug wrench 3and auxiliar ytool 2for
th es par ew heel lif terint hevehicle tool kit. #
Close thet ailgate/rear-en ddoor. 224
Wheels and tires

Note
sont hetech nical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Youc an obtain fur ther infor‐
mation at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
If two-w ayradios ar emanipulated or retrofit‐
te di ncor rectl y,thee lectromagnetic radiation
from thet wo -way radios can inter fere with
th ev ehicle electronics and jeopardize the
operating saf etyoft hevehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident du eto
improper operation of two-w ayradios
If yo uu se two- wayradios in thev ehicle
improperly ,their electromagnetic radiation
can disrup tthe vehicle's electronics. This is
th ec ase in thef ollowing situations, in partic‐
ular:
R The two-w ayradio is no tconnected toan
ex terior antenna.
R The exterior antenna is ins talled incor‐
re ctly or is no talow-reflection antenna.
Thi scould jeopardize theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins tallation sfor two-w ayradio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins tallation.
Obser vethem anufacturer's supplement sduring
ins tallation.
Tw o-w ayradio transmission output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3–54M Hz 10
0W
4mw aveband
74 –88M Hz 30 W
2mw aveband
14 4–1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 –460 MHz 10 W Te
ch nica ldata 225

Pa
ssenger Va n
Load widt h4 7.4in
(1205 mm)
Max. loa dwidth 61.1 in
(1552 mm)
Ve hicle height
Loading height 52.2 in
(1326 mm)
Wheelbase 126.0 in
(3200 mm) Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoimper‐
missible attachmen tofatrailertowh itch
If yo ui nstallat railer towh itch orother com‐
ponents,t he longitudinal frame member is
we akene dand can break .The trailer may
become de tach ed from thev ehicle.
Ther eisar isk of an accident.
Only retrofit atrailer towh itch if permissible. Obser
vethen otes on trailer operation
(/ page131).
Re trofitting atrailer hitchiso nly pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments. Yo
uc an obtain fur ther information on thet railer
hitc hataq ualified specialis tworks hop.
Mercedes-Benz recommends having atrail er
hitc hretro fitted at aMercedes-Benz VanD eale r.
Onl yuseatrailer hitc hwhichh as been tested
and speciall yappr ove dbyM ercedes-Benzf or
yo ur vehicle.
Onl yuseab all nec kfor your Metris trailer hit chif
it has been appr oved fory our vehicle. No teson
th ep ermissible dimension softhe ball nec kcan
also be found on thei dentification plat eofthe
trailer hitch. Tr
aile rloads Mak
esure that youa dher etot he local legal
requ irements fort railer loads. Use acalibrated
we ighing machine tocheckt hat thew eight
re strictions ha vebeen complied wit hbefor eyou
st ar ty our journe y.
The permissible weight sand loads whic hmust
no tbee xceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The type plates of thet railer hitch, trailer and
ve hicle
The values appr ovedbyt he manufacturer can be
fo und in thef ollowing table. If thev alues dif fer,
th el ow estv alue applies.
Maximu mpermissible gross weight, axle loads, trailer loads and nose weight
Gross vehicle weight GVWR 6614 lbs (300 0kg)
Fr ont axle load GAWR (FA) 3307lbs (1500 kg)
Re ar axle load GAWR (RA) 3307 lbs (1500 kg)
Pe rm issible gross weight of vehicle combination 1
GCWR 11
,614 lbs (526 8kg)
To wing capacity ,braked 2
GTW 5000 lbs (2268
kg)
Nos eweight of thet railer dr awbar TWR5 00 lbs (227kg) 1
Maximum permissible gross weight of vehicle wit htrailer.
2 Maximum permissible gross mass of thet railer ,for trailer swithi ndependent brak esystem Te
ch nica ldata 233

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions #
Adapty our driving styletos uitther oad and weather conditions.
If ESP ®
canno tbeswitched on: #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. Seat belt
Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
00E9
Seat belt warning lamp *The
reds eat belt warning lam plight suporf lashes af tert he engine
has star ted. Aw arning tone ma yalsos ound.
Fo rc ertain countries only: The reds eat belt warning lam plight sup
fo ram aximu mofs ix seconds af tert he ignition has been switched on.
The seat belt warning lam premind sthe driver and co-driver tofast en
th eir seat belts. #
Fasten your seat belt (/ page27).
00E9
Sea tbelt warning lamp *The
redw arning lam pfor thes eat belt lights up af tert he engine
st arts as soon as thed rive r's or co-driver's door has been closed.
The driver's or front passenger's seat belt is no tfas tened. #
Fasten your seat belt (/ page27).
The warning lam pwill go out.
In vehicles wit hthe occupant classification sy stem (OCS), ther ea re
object sonthe co-driver's seat. #
Take theo bject soffthec o-driver's seat and stowthem in awell-
secured place.
The warning lam pwill go out.
00E9 Seat belt warning lamp *The
reds eat belt warning lam pflashes and an intermit tent wa rning
to ne sounds.
The driver' sorfront passenger' sseatb eltisn otfast ened. Youa re
drivin gatas peedgreater than 15 mp h(25 km/h) or ha vebrief ly
ex ceeded 15mp h(25 km/h). #
Fasten your seat belt (/ page27).
The warning lam pand thei ntermittent warning tone will go out.
In vehicles wit hautomatic co-driver airbag shutoff, ther ea reobjects
on thec o-driver's seat. Youa redrivin gatas peedgreater than
15 mp h(25 km/h) or ha vebriefly exceeded 15mp h(25 km/h). #
Take theo bject soffthef ront passenger seat and stowthem in a
we ll-secured place.
The warning lam pand thei ntermittent warning tone will go out. 264
Displa ymessa gesa nd warning and indicator lamps

1,
2, 3. ..
3-zone automatic climat econtrol
(control panel) .......................................... 91
12 Vs ocket
see Soc ket(12 V) A
ABS (Anti-lo ckBrakin gSystem) ............ .111
Ac celeration
see Usin gkickdown
Ac tiv eB rake Assi st
Fu nction/no tes................................... 11 3
Setting................................................ 11 5
Ac tiv eD ista nce Assis tDISTR ON IC
Calling up aspeed....................... 117, 11 9
Displ ays.............................................. 12 0
Fu nction.............................................. 11 6
Increasing/decreasing speed...... 117, 11 9
Re quirements.............................. 117, 11 9
St eering wheel buttons................ 117, 11 9
St oring aspeed........................... 117, 11 9
Switching off/deacti vating.......... 117, 11 9
Switching on/activating.............. 117, 11 9
Sy stem limitations.............................. 11 6
Ac tiv eP arking Assist
Exiting aparkin gspace....................... 127
Fu nction............................................. 12 5
Pa rking.............................................. .126
Sy stem limitations.............................. 12 5
Ad aptive
see Lane Keeping Assist
Ad aptiv ecruise control
see ActiveD ista nce Assi stDISTRONIC
Ad aptiv eHighbeam Assist
Fu nction............................................... 79
Switching on/o ff.................................. 80
Ad d-on equipment ................................... .14
Ad d-on equipment guidelines................. 14
Ad ditional tur nsignal light
Re placing light sources........................ 83
Ad diti ve
Engine oil........................................... 228
Ad diti ves
Fu el.................................................... 228
Ad diti ves( engine oil)
see Additive
Ad diti ves( fuel)
see Fuel Af
ter-sales service
see ASS YSTP LUSs ervice inter vald isplay
Air recirculation but ton
Con venience opening/closing.............. 95
Airbag Activation............................................ .24
Fr ont airbag (driver ,co-driver).............. 28
Ins tallation locations............................ 28
Overview............................................. .28
PA SSENGER AIR BAGi ndicator lamp... .31
Pr otection impaired.............................. 30
Pr otection pr ovided............................. .29
Sid eairba g........................................... 28
Wi ndo wcurtain airbag........................ .28
Alar msystem
see ATA( Anti -Thef tAlarms ystem)
Alertness assistant see ATTENTION ASSIST
Android Autosettings (multimedia
sy stem).................................................. .153
Animals Pets in thev ehicle....... .......................... 41
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer.......................................... 59
Anti- theftp rotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay ®
settings (multime‐
dia sy stem)............................................ .153
Ashtr ays
In thew indshield stowagec om‐
partment............................................. .76
Assistance Sy stems
see Drivin gsafet ys ystem
ASS YST
see ASS YSTP LUSs ervice inter vald isplay
ASS YSTP LUSs ervice in terv al display
Displayin gthe service due date
(vehicle wit hsteering wheel but‐
to ns)................................................... 175
Displ aying thes ervice due date
(vehicle without steering wheel
buttons).............................................. 175
Fu nction/no tes.................................. 175270
Index

Operating Instructions (vehicle
equipment)................................................14
Operating saf ety
Chan gesint he engine po weroutpu t.... 17
Information........................................... 16
Outsid emirror
Setting options..................................... 12
Outsid emirro rs
fo lding in/out....................................... 88
Setting.................................................. 88
Overhead control panel Adjusting thei nterior lighting...............80
Overview............................................... 11P
Pa int (cleaning instructions) .................184
Pa int code.............................................. .226
Pa rk position
Engaging............................................ 105
Engaging au tomatically...................... 105
Pa rking aid
see PARKTRONIC
Pa rking assistance sy stems
see ActiveP arking Assist
Pa rking brak e(manual)
see Manual parkin gbrake
Pa rking forane xtended period............1 09
Pa rking lights.......................................... .77
PA RKTRONIC
Fu nction............................................. 12 2
Switching on/of f................................ 12 3
PA SSENGER AIR BAGs tatus display
se eA utomati cfront passenger
front airbag shutoff
Pe rm issible gross mass ........................ 226
Pe rm itted towing me thods.................... 197
Pe ts in the vehicle .................................... 41
Placing acall (smartphone)...................1 61
Plastic trim (care)...................................1 85
POI Selecting........................................... .157
Po st-collisio nbrake ................................ .33
Po we rsupp ly
Switching on......................................... 97
Po we rw asher (care).............................. 183
Po we rw indo ws
see Side window Q
QR code (rescue card) ............................. 20
Qualified specialis tworks hop ................. 18 R
Ra dar and ultrasonic senso rs
Damage............................................. .110
Ra dio
Setting astatio n................................. 16 3
Setting DABs tations.......................... 16 3
St oring radio stations........................ .164
Switching traf fica nnouncements
on/off................................................ 16 4
Ra in sensor
Setting thes ensitivity (vehicle with
st eering-wheel buttons)......................1 48
Setting thes ensitivity (vehicle
without steering-wheel buttons)......... 14 3
Ra nge
Displaying (vehicle wit hsteering-
wheel buttons).................................... 14 5
Re alwo od (care) .................................... .185
Re ar ben chseat
Fo lding forw ards and backwards.......... 70
Moving................................................ .69
No tes................................................... 66
Seat/bunk combination....................... 70
Using thee ntry andexitfeature
(EA SY-ENTRY)....................................... 68
Re ar comp artment and cargo com‐
partment lamps
Replacing light sources........................ 84
Re ar fogl ight............................................ 77
Re ar seats
No tes................................................... 66
Seat anchorage.................................... 66
Seating variants................................... 66
Re ar vie wcamera
Care ................................................... 184
Fu nction............................................. 12 3
Re ar window
Opening and closing sepa rately.......... .53
Re ar windo wwiper
Re placing.............................................. 87
Switching on/of f.................................. 86
Re ar-end doors
Opening and closing (from inside)........ 55
Opening and closing (from outside)...... 54
Opening to180° or 270°..................... 56 280
Index