2021 MERCEDES-BENZ METRIS tow

#
Immedia tely rinse batter yacido ffthor‐
oughly wit hplenty of clean waterand
seek medica lattention immediately. St
arting assistance
* NO
TEDama gecaused bynume rous or
ex tende dattempts tostar tt he engine Numerous or
extende dattempts tostar tt he
engine ma ydamag ethe catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extende dattem pts
to star tt he engine. Do no
tuse arapid chargin gdevicetos tart the
ve hicle. If your vehicle's batter yisdischar ged,
th ee ngine can be jump-s tarted from ano ther
ve hicle or from adonor batter yusing jumper
cables. Forthis purpose, thev ehicle has ajump-
st ar tc onnectio npointint he engine compart‐
ment.
When jump-s tarting, obser vethef ollowing points:
R The batter yisnotaccessible in all vehicles. If
th eo ther vehicle's batter yisnotaccessible,
st artin gassis tance is tobe pr ovided using a
dono rbatter yoras tartin ga ssis tance device.
R Youm ayonly jump-s tart thev ehicle when the
engine and exhaus tsystema recold.
R Do no tstart thee ngine if theb atter yisfro‐
zen.L ettheb atter ythawf irst.
R Startin gassis tance ma yonly be pr ovided
using batteries wit hanominal voltag eof12V.
R Onlyuse jumper cables that ha veas ufficient
cross-sectio nand insula tedt erminal clamps.
R Ifth eb atter yisfully dischar ged, attac hthe
donor batter yfor afew minutes before
attem pting tostart. This charge st he dis‐
ch arge db atter yalittle.
R Mak esuret hat thet wo vehicles do no ttouch.
Jumper cables and fur ther information rega rding
st artin gassis tance can be obtained at an yquali‐
fi ed specialis tworks hop.
Ensur ethe following befor econnectin gthe
jumper cables:
R The jumper cables are no tdamaged.
R Partsoft heterm inal clamps whic harenot
insulated do no tcom eintoc ontact wi thother me
talp arts while thej umper cables ar econ‐
nected totheb atter y.
R The jumper cables do no ttouc hm ovingp arts
when thee ngine is star teda nd while it is run‐
ning ,suc hast heV-belt pulle yorthefan. #
Apply thep arking brake. #
Shif tthe transmission toposition 005D. #
Switc hoffall electrical consumers, e.g. audio
device, blo wer. #
Switc hoffthei gnition immediately and
re mo vethek ey. #
Open theh ood (/ page176).
Connec tinga nd disconnecting the jumper
cables Example: jump-s
tart connection point #
Push contact pr otection co ver1ofthe
jump-s tart connection point towa rdst he rear
of thev ehicle agains tthe spring pressur eas
fa rasitw illg o.
The jump-s tart connection point is visible. 19 2
Breakdown assis tance

*
NO
TEDama getotheb atter ythrough
self-discharging If dir
tenter sthe batter ycell, batter yself-dis‐
ch argin gwill accelerat eand theb atter ymay
be damaged. #
Onlyclean batteries when thec aps are
scr ewed on. Obser
vethef ollowing points on batter ycare: #
Regular lych eckt he batter yterminals and the
fast ening of then egativ ecable tothec hassis
to ensur ethat they aref irml yseated. #
Lightly grease theu ndersides of theb attery
te rm inal clamps wit hacid- resis tant grease. #
Only clean theb atter yhousing wit hcommer‐
cially available cleaning agents. Disconnecting and
removing the star terb at‐
te ry &
WARNING Risk ofexplosion from hydro‐
ge ng as igniting
The reisad anger of hydrogen gasigniting
when chargin gthe batter yifthereisas hort
circuit or spar ksstar ttof orm. #
Mak esuret hat thep ositiv eterminal of
th ec onnected batter ydoes no tcome
int oc ontact wit hvehicle parts. #
Neverp lace me talo bject sort ools on a
batter y. #
The described order of theb attery
clamps mus tbeobservedw hen con‐
necting and disconnecting theb atter y. #
When giving startin gassistance, alw ays
mak esuret hat youo nly connec tbattery
te rm inals wit hidentical polarity. #
During startin gassis tance, youm ust
obse rvet he described order forc on‐
necting and disconnecting thej umper
cable. #
Do no tconnect or disconnect theb at‐
te ry cla mp sw hile thee ngine is running. &
WARNING Danger of chemical burns
from theb atter yacid
Batter yacid is caustic. #
Avoid contact wit hthe skin, eyes or
clo thing. #
Do no tlean overthe batter y. #
Do no tinhal ebattery gases. #
Keep children away from theb atter y. #
Immedia tely rinse batter yacido ffthor‐
oughly wit hplenty of clean waterand
seek medica lattention immediately. *
NO
TEDama getoelectronic components
due towo rkcar ried out incor rectly on the
battery If
th es tarterb atter yisd isconnected before
th ek eyisremo vedf romt he ignition loc k,
electronic components or assemblies, such
as thea lternator ,can be damaged. #
Switc hoffthee ngine and remo vethe
ke yf romt he ignition loc k. #
Chec ktos eethat ther ea reno indicator
lamps lit in thei nstrument clus ter. #
Alwaysr emo vethen egativ eterminal
clam pfirst and then thep ositiv etermi‐
nal clamp. #
Do no tinter chang ethe batter yclamps. Alw
aysh ave workon theb atter ycarried out at a
qu alified specialis tworks hop.
If, in exceptional circums tances, youm ustd is‐
connec tthe batter yyourself, pa yattention tothe
fo llowing:
R Obser vethen otes on the12Vb attery
(/ page189).
R Secur ethe vehicle topreve nt it from rolling
aw ay.
R Forv ehicles wit hanautomatic transmission,
th et ransmission is loc kedinp osition 005Dafter
disconnecting theb atter y.Yo uc an then no
longer mo vethev ehicle.
R The batter yand thec over of thep ositiv eter‐
mina lclamp mus tbeinstalled securel yduring
operation. 194
Breakdown assis tance

To
wing or tow- starting Overvie
wofpermissible towing me thods &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R The ignition is switched off.
R The brak esystemorp owersteering sys‐
te mism alfunctioning.
R The energy supp lyor theo n-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely befor etow ing thev ehicle
aw ay. &
WARNING Risk of accident whe ntow ing
wit hsteering wheel lock
Yo uw ill no lon gerbea bletos teer thev ehicle
if th es teering wheel loc kisengaged. #
Alwayss witc hont he ignition when tow‐
ing thev ehicle wit hatowcable or atow
bar. &
WARNING Risk of accident du etotowing
aw ay avehicle that is tooh eavy
If th ev ehicle being tows tarted or towe da way
is heavier than thep ermissible gross weight
of your vehicle, thef ollowing situations may
arise:
R The towing eyem aybecome de tach ed.
R The vehicle/trailer combination ma yeven
tip ove r. #
Befor etow st artingort owing away a
ve hicle, checkt hat it does no texceed
th ep ermissible gross weight. De
tails on thep ermissible gross vehicle weight of
yo ur vehicle can be found on thev ehicle identifi‐
cation plat e(/pag e226). *
NO
TEDama getothev ehicle due toauto‐
matic braking When
thef ollowing function sareactivated,
th ev ehicle brakes automatically in cer tain sit‐
uations:
R ActiveB rake Assi st
R ActiveD ista nce Assi stDISTRONIC
R HOLD function
To avo id damag etothevehicle, deactivate
th ese sy stems in thef ollowing or similars it‐
uations: #
When towing #
Inac arwa sh *
NO
TEDama gedue toincor rect connec‐
tion of thet ow bar or improper use of the
to wing device #
Onlyconnec tthe towr ope or towb arto
th et ow ing eyes or thet railer towh itch. #
Do no tuse thet ow ing eyes toreco vera
ve hicle. *
NO
TEDama gedue topulling forc eb eing
to oh igh If
yo up ullaway abruptl y,exc essiv epulling
fo rc ec ould damag ethe vehicles. #
Pull away as stra ight ,slowl yand
smoo thly as possible. *
NO
TEDama gedue toimproper towing
wit hat ow ro pe If
yo ui gnor esafet ya nd pr otectiv emeasures
when towing wit hatowrope, this can result
in damag etothevehicle.
Obser vethef ollowing points: #
Secur ethe towr ope on thes ame side
on bo thvehicles. #
Secur ethe towr ope tothet ow ing eyes. #
Do no texceed thel egall yprescribed
lengt hoft hetowr ope. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (12x12in
(30 x30c m)). This will mak eother road
user sawarethat av ehicle is being
to we d. #
During thej ourne y,obser vetheb rake
lamps of thet ow ing vehicle and main‐ Breakdown assis
tance 197

ta
in thed ista nce so that thet ow ro pe
does no tsag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. *
NO
TEDama gedue to to wing thev ehicle
at tooh igh aspeed or toof ar To
wing thev ehicle at tooh igh aspeed or too
fa rc an dama gethed rive train. #
Do no texceed atow ing speed of
31 mp h(50 km/h). #
Do no texceed atow ing distanc eof
31 miles (50 km). *
NO
TEDama getothea utomatic trans‐
mission when towing due toshifting into
transmission position 005D If
yo uo pen thed rive r's or co-driver's door
when towing, it can lead tothea utomatic transmission shifting
toposition 005Dand
becomin gdamaged. #
Shif tthe automatic transmission to
position 005C. #
Do no topen an ydoor sduring thet ow‐
ing process. When
towing away,y ou mus tobse rvet he legal
re qu irements fort he countr yinwhichyou are
cur rentl yd riving.
In thee vent of abreak down, Mercedes-Benz rec‐
ommends that youh ave thev ehicle transpor ted
ins tead of towe d.
Ha ve thev ehicle transpor tedonat ranspor teror
trailer if it has transmission dama ge.
Pe rm issible towing me thods Bo
th axle sont he
gr ound Fr
ont axle raised Re
ar axle raised
Ve hicles wit hauto‐
matic transmission Ye
s, no fur ther than
31 miles (50 km) at
31 mp h(50 km/h) No
Yes, if thes teering
wheel is fixe dint he
center position wit ha
st eering wheel loc k.
Maximum 31miles
(50 km) at 31mph
(50 km/h) %
If
th et ransmission cann otbe shif tedtop osi‐
tion 005C,h avet he vehicle transpor ted
( / pag e199) .At owing vehicle wit hlifting
equipment is requ ired forv ehicle transport. To
wing away thev ehicle wit hbotha xleson
th eg round #
Obser vethen otes on permissible towing
me thods (/ page197). #
Mak esuret hat theb atter yisc onnected and
ch arge d. If
th eb atter yisd ischar ged, obser vethef ollowing
points:
R The ignition canno tbeswitched on.
R The transmissio ncanno tbes hiftedtop osi‐
tion 005C.
Ve hicles with automatic transmission #
Switc hont he hazar dwarning lamps
(/ page78). #
Installth et ow ing eye( /pag e200). #
Secur ethe towing device. #
Swit chon thei gnition. 19 8
Breakdown assis tance

#
Deactivat eautomatic locking (/ page46). #
Do no tactivat ethe HOLD function. #
Deactivat eActiv eBrake Assi st (/ pag e115). #
Deactivat eActiv eDistan ce Assi stDISTRONIC
(/ page 117, 119). #
Shif tthe transmission toposition
005C(/ page105). #
Release thep arking brak e(/pag e109).
Re covering avehicle that is stuck
* NO
TEDama gedue topulling forc eb eing
to oh igh If
yo up ullaway abruptl y,exc essiv epulling
fo rc ec ould damag ethe vehicles. #
Pull away as stra ight ,slowl yand
smoo thly as possible. If
th ed rive wheels gettrapped on loose or muddy
ground, reco verthe vehicle wit hthe utmos tcare,
especially so if thev ehicle is laden. #
Obser vethen otes on permissible towing
me thods (/ page197). #
Nevera ttem pttoreco verav ehicle that is
st uc kw hen atrailer is attached. #
If possible, pull thev ehicle out backwards
using thet rack sitm ade befor eitbecame
st uc k. To
wing thev ehicle wit hthe axl eraised Wi
th th erear axl eraised #
Obser vethen otes on permissible towing
me thods (/ page197). #
Switc hont he hazar dwarning lamps
(/ page78). #
Deacti vate thet ow -awa ya larm( /pag e60). #
Movethef ront wheels tothes traight-ahead
position. #
Fixt he steering wheel in thec enter position
wit has teering wheel loc k. #
Release thep arking brak e(/pag e109). #
Turn thek ey to position 005Ainthei gnition lock
and remo vethek eyfrom thei gnition loc k. #
Take thek eywit hyou when leaving thev ehi‐
cle.
Do no texceed atow ing speed of 31mph
(50 km/h). Loading
thev ehicle fort ransport *
NO
TEDama gedue toincor rect attach‐
ment The
vehicle ma ybedamaged when lashing to
ch assis components. #
Only lash thev ehicle at thew heels. #
Obser vethen otes on permissible towing
me thods (/ page197). #
Toload thev ehicle ont oatrailer or trans‐
por ter,use thet railer towh itch orthet ow ing
ey e.
Befor eloading thev ehicle #
Switc hont he ignition. #
Shif tthe transmission toposition 005C. #
Release thep arking brak e(/pag e109). #
Loadthe vehicle ont othe transpor ter.
* NO
TEDama getothed rive train due to
incor rect positioning of thev ehicle #
Do no tposition thev ehicle abo vethe
connection point of thet ranspor tvehi‐
cle. #
Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tatio nv ehicle.
Af terl oa din gthe vehicle #
Shif tthe transmission toposition 005D. #
Disar mthetow- aw ay alar m(/ pag e60). #
Turn thek ey to position 005Ainthei gnition lock
and remo veit from thei gnition loc k. #
Use thep arking brak etosecurethe vehicle
agains trolling away. #
Secu rethev ehicle bythew heels. Breakdown assis
tance 19 9

To
wing eyes torage location The
towing eyeisl ocated in thev ehicle tool kit
(/ page201). Installing/removing
thet ow ing eye Installin
gand removing the fron ttow ing eye
* NO
TEDama getothev ehicle due to
incor rect use of thet ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. Fixtur
efor thef ront towing eyeintheb umper #
Take thet ow ing eyea nd scr ewdriver from the
ve hicle tool kit (/ page201).
Installing #
Press thea rrow on co ver1and remo ve
co ver 1from theo pening.
Yo uw ill see thef ixtur efor thet ow ing eye. #
Screw inthet ow ing eyec lockwise tothe
st op. #
Inser tthe scr ewdriver int othe towing eyeand
tighten thet ow ing eye. #
Stow th escrew driver in thev ehicle tool kit.
Re moving #
Remo vethes crew driver from thev ehicle tool
kit. #
Inser tthe scr ewdriver int othe towing eyeand
tur nthe towing eyec ounter-clockwise. #
Unscr ewand remo vethet ow ing eye. #
Inser tcover 1 withthe lug at thet op and
press it in at theb otto muntil it engages. #
Stow th etow ing eyea nd thes crew driver with
th ev ehicle tool kit.
Re ar towing eye Re
ar towing eyeu nder theb umper #
When towing or tow- startin gav ehicle, attach
th et ow ing devic etoreartowing eye2. #
Ifth ev ehicle is equipped wit hatrailer tow
hitch, attac hthe towing devic etothe trailer
to wh itch ( /pag e233). #
Obser vethen otes on permissible towing
me thods (/ page197). To
ws tarting vehicl e(eme rgency engine start) *
NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Obser vethen otes and information on start‐
ing assis tance (/ page 191). 200
Breakdown assi stance

Electrical fuses
Note
sone lectrical fuses *
NO
TEElectrica lfuses #
Obser vethei nformation in thes upple‐
ment .You ma yotherwise failto recog‐
nize dangers. The fus
eallocation charta nd thei nformation on
th ef uses can be found in the" Fuse allocation
ch art" Supplement. Ve
hicl etool kit Information on
thev ehicle tool kit The
vehicle tool kit storag elocation depends on
th ee quipment version of thev ehicle.
The following ar eexamp les of storag elocations:
R Inthes eat base of thel eftf ront seat
R Inther ear storag ecompartment
R Inthet ool holder in thec argo compartment
Apar tfroms ome count ry-specific variants, vehi‐
cles without aspar ew heel ar enotequipped with
at ire-changing tool.
If yo ur vehicle is equipped wit hatire-chang etool
kit, youc an find it in thev ehicle tool kit.
If th ev ehicle tool kit is stored in thed rive r's seat
base, youc an find thej ackinas eparateholder
at ther ear of thec argo compartmen tonthe
ri ght-han dside (/ page203).
Some tools forc hanging awheel ar especific to
th ev ehicle. Form orei nformation on whic htire-
ch ang etools ar erequired and appr oved forp er‐
fo rm ing awheel chang eony ourvehicle, consult
aq ualified specialis tworks hop.
Re quired tire-chang etools ma yinclude thef ol‐
lowing, fore xamp le:
R Jack
R Lugw rench
R Ratche twrench
% The jac
khasam aximum weight of 16.5 lbs
(7.5 kg)d epending on thev ehicle's equip‐
ment.
Yo uw illfind them aximum load capacity of
th ej acks tatedont he adhesiv elabel
attached tothej ack. The jac
kismaintenance-free. If ther eisa
malfunction, please contact aqualified spe‐
cialis tworks hop. Opening and closing
thes towa ge compa rt‐
men tint he seat base St
orag ecompartmentint he seat base ofthel eft
front seat #
Toopen: press cat chsprings 1down and
re lease co ver2upwards from thes eat base.
Co ver 2can be remo vedbyp ulling upwards
at an angle from thes eat base. #
Remo vethec lamping stra pa nd remo vethe
ve hicle tool bag.
% Fo
rv ehicles wit hatire-chang etool kit, the
jac kisinas eparateholde rint herear right-
hand side of thec argo compartment
(/ page203). #
Toclose: afte rs towing thev ehicle tool bag,
inser tcover 2 belo wint he seat base and
fo ld shut.
Catc hsprings 1of co ver2should engage
audibly. Breakdown assi
stance 201

To
ol holder in th ecargo compa rtment Re
moving the tool and thej ack To
ol holder in thec argo compartmen tonthe
ri ght-han dside of thev ehicle (e xamp le: Cargo
Va n) #
Remo vecla mp ing strap 2. #
Remo vecover 1ofthet ool holder. #
Carefully pull thev ehicle tool kit and jac kout
of thet ool holder.
St oring thet ool and thej ack #
Before storing, wind thej acktot he fully
closed position and place it so that theh and‐
wheel is facing forw ards and thep lateis
fa cing in wards. #
Place thej acka nd vehicle tool kit int othe
to ol holder. #
Fitthec over 1 ofthet ool holder. #
Tighten clamping strap 2.
Re moving the jac kfromt hetool holder Holde
rfor jac kinthe cargo compartment on the
ri ght-han dside of thev ehicle (for example, Cargo
Va n) #
Remo vecla mp ing strap 1. #
Pull jack 2out of theu pper holder and from
lo we rbrack et 3 . #
The vehicle tool bag or tire-chang etool kit is
in thes eat base of thel eftf ront seat
(/ page201). St
ow ing thej ack #
Before stow ing, wind thej ackasf ar as it will
go and position it wit hthe handwheel facing
down and thep latef acing in wards. #
Place jack 2ontolowe rbrack et 3 . #
Press jack 2intot he upper holder and fas‐
te nc lamp ing strap 1.
The jac kissecured. Breakdown assis
tance 203