2021 MERCEDES-BENZ GLC SUV key

St
arting theve hicle with theke y in the
ma rked space (emer gency operation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2,the engine continues running. For
fur ther engine starts ho wever,th eke y1
must be located in the mar ked space 2on
th e symbol 3during the entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button.
Obser veany information rega rding display mes‐
sages that can be displa yed on the multifunction
displa y. St
arting theve hicle via Remo teOnline Serv‐
ices Cooling or heating
theve hicle interior before
st arting the jou rney
Ensu rethefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
R thest ar ter battery is suf ficiently charge d.
Charging thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes. 15 4
Driving and pa rking

&
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position is displ ayed in the multifunction displa y. j
Park position
k Reversege ar i
Neut ral
h Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
En gaging neutral N #
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
% Toshift into neutral iwith the ignition on,
push the selector le ver up or down for sev‐
eral seconds tothefirs t point of resis tance.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral i i,even if
th e ignition is switched off or the driver's
door is opened: #
Dep ress the brake pedal and engage neutral
i when the car is stationar y. Driving and pa
rking 167

#
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheve hicle due toit
ro lling away #
Alw ays secure theve hicle against roll‐
ing away. *
NO
TEDama gedue totheve hicle lo wer‐
ing Ve
hicles with AIR BODY CONT ROL or
le ve l control: Thevehicle can lo wer because
of temp erature dif fere nces or longer non-
operational times. This can cause damage to
parts of the body. #
When stopping theve hicle and when
driving off, make sure that there are no
obs tacles su chas curbs under or in the
immediate vicinity of the body. #
Bring theve hicle toast andstill bypressing
th e brake pedal. #
On gradients, turn the front wheels so that
th eve hicle will rollto wa rdsth eke rb if it
st arts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 168). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
operate the side windo wsand the sliding
sunroof for appro ximately four minutes if the
driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. 17 8
Driving and pa rking

R
get out and be stru ck byoncoming traf‐
fi c.
R ope rate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. The electric park
ing brake is applied if the
tr ansmission is in position j jand one of the
fo llowing conditions is fulfilled:
R The engine is switched off. R
The seat belt tongue is not inser ted in the
seat belt buckle of the driver's seat and the
driver's door is opened.
% Toprev ent application: pull the handle of the
electric parking brake (/ page182).
In thefo llowing situations, the electric pa rk‐
ing brake is also applied:
R The HOLD function is keeping theve hicle sta‐
tionar y.
R Active Parking Assist is keeping theve hicle
st ationar y.
R Active Dis tance Assi stDISTRONIC is bringing
th eve hicle toast andstill.
R In addition, one of thefo llowing condi‐
tions mu stbe fulfilled:
- The engine is switched off.
- The seat belt tongue is not inser ted in the
seat belt buckle of the driver's seat and
th e driver's door is opened.
- There is a sy stem malfunction.
- The po wer supp lyis insuf ficient. -
The vehicle is stationary for a lengt hy
period.
When the electric parking brake is applied, the
re d! indicator lamp lights up in the instru‐
ment clus ter.
% The electric parking brake is not automati‐
cally applied if the engine is switched off by
th e ECO start/ stop function.
Fu nction of the electric pa rking brake
(releasing automatically)
The electric parking brake is released when
th efo llowing conditions are fulfilled:
R The driver's door is closed.
R The engine is running.
R The transmission is in position hork and
yo u depress the accelera tor pedal or you
shift from transmission position jtoh or
k when on le velground.
R Ifth e transmission is in position k,theta il‐
ga te must be closed.
R The seat belt tongue is inser ted into the seat
belt buckle of the driver's seat. Driving and parking
181

Sy
stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed
R the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models.
If standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears
inthe media displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-theft alarm sy stem) is una vaila‐
ble.
R The interior pr otection and tow- aw ay protec‐
tion functions are not available.
R The function for de tecting collisions on a
pa rked vehicle is not available. If
th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐
not be guaranteed that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R The vehicle's non-operational time must be
ex tended.
R The Battery charge insufficient for standby
mode messa geappears in the media displa y.
% Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating/deactivating standby mode (park‐
ing up theve hicle)
Re quirements:
R The engine is switched off. Driving and parking
18 3

-
Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting rec‐
ognition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and traf fic announcements
- Telephone
- Voice amplification tothere ar
R Connectivity
- Wi-Fi, Blu etoo th®
, NFC
R Time & date
R Language
R Units for dis tance
R Software upda tes
R Data impo rt/export R
PIN pr otection
R System Reset Information on important sy
stem updates Impor
tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Ins tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
A sy stem update consists of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the downloaded sy stem update
R Activation of the downloaded sy stem update
by restarting the sy stem
% If automatic software updates are activated,
the sy stem updates will be downloaded auto‐
maticall y.
The multimedia sy stem pr ovides a message
when a sy stem update is available.
Yo u ha vethefo llowing selection options:
R Accept and install The sy
stem update will be downloaded in the
bac kground.
R Information
Info rm ation about the pending sy stem
update is displa yed.
R Later
The sy stem update can be downloaded man‐
ually at a later time.
Deep sy stem updates
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the downloaded sy stem update is
re ady for ins tallation, you will be informed of this
af te rth e next ignition cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off. MBUX multimedia sy
stem 263

R
Notes and warnings ha vebeen read and
accep ted.
R The electri c parking brake is applied.
If all requirements ha vebeen fulfilled, the down‐
loaded sy stem update is ins talled. The multime‐
dia sy stem cann otbe operated while the down‐
loaded sy stem update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Consult a quali‐
fi ed specialist workshop toresol vethe problem. Setting up a
Wi-Fi hotspot Requ
irements:
R Toset up theWi -Fi connection of the mul‐
timedia sy stem with extern al hotspots:
th ere is no communication module ins talled.
R The device tobe connec ted supports at least
one of the types of connection described. Multimedia sy
stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
Ac tivating/deactivating Wi-Fi #
Select Wi-Fi.
Connecting the multimedia sy stem with an
ex tern al hotspot using Wi-Fi
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐
tions that are shown in the displa y.Fu rther
information can be found in the manufactur‐
er's operating instructions. #
Select Internet settings . #
Select Connect via Wi-Fi. #
Select Add hotspot.
Connecting using a security key #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key . #
Have the security key displa yed on the device
to be connec ted (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡.
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input .
The multimedia sy stem generates an eight-
digit PIN. #
Enter this PIN on the device tobe connec ted. #
Confirm the entry.
Connecting using a but ton #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC .264
MBUX multimedia sy stem

#
Select "Connect via WPS PBC" in the options
on the device tobe connec ted (see the man‐
ufacturer's operating instructions). #
Press the WPS button on the device tobe
connecte d. #
Select Continue inthe multimedia sy stem.
Ac tivating automatic connection #
Select Connect via Wi-Fi . #
Select the options rofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .
Connecting with a known Wi-Fi #
Select Connect via Wi-Fi . #
Select a Wi-Fi networ k.
The connection is es tablished again.
Configuring the multimedia sy stem as a Wi-
Fi hotspot forex tern al devices
The type of connection es tablished depends on
th e device tobe connec ted. The function must
be suppor tedby the multimedia sy stem and by
th e device tobe connec ted. The type of connec‐
tion es tablished must be selected on the multi‐ media sy
stem and on the device tobe connec‐
te d. #
Select Vehicle hotspot. #
Select Connect device to vehicle hotspot .
Connecting using WPS PIN generation #
Select Connect using WPS PIN generation. #
Ente rth e PIN shown in the media display on
th e device tobe connec ted and confi rm.
Connecting using WPS PIN entry #
Select Connect using WPS PIN input. #
Enterth e PIN that is shown on theex tern al
device's display on the multimedia sy stem.
Connecting using a button #
Select Connect via WPS PBC. #
Press the push button on the device tobe
connecte d (seethe manufacturer's operating
instructions). #
Select Continue. Connecting using a security
key #
Select Connect device to vehicle hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with the
DIRECT-MBUX XXXXX network name. #
Enter the security key which is shown in the
media display on the device tobe connec ted. #
Confirm the entry.
Connecting using NFC #
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Hold the device tobe connec ted at theve hi‐
cle's NFC inter face. #
Select Finished.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key #
Select Vehicle hotspot. MBUX multimedia sy
stem 265