2021 MERCEDES-BENZ GLC SUV airbag

Publication
details
Int erne t
Fu rther information aboutMercedes-Ben zve hi‐
cles andabout Mercedes‑Ben zAG can befound
on thefo llo wing websit es:
htt ps:/ /www .mbusa. com(USAonl y)
htt ps:/ /www .mercedes- benz.ca(Canada only)
Documentation team
© Mer cedes ‑Benz AG:No tto be repr int ed, trans‐
lat ed orother wise repr oduced, inwhole orin
par t,wit hout written per mission from
Mer cedes‑ BenzAG .
Ve hicl emanuf acturer
Mer cedes‑Benz AG
Mer cedess traße 120
703 72Stutt gart
Ger man y Fr
ont passeng erair bag warning Airb
agwarning sticke rfo rUS Aand Canada &
WARNIN GRisk ofinju ryor deat hif th e
co-dr iver airba gis ena bled
If th eco- driver airbag isenabled, ach ild on
th eco- driver seat maybe stru ck bytheco-
dr iver airbag during anacciden t.
NEVE Ruse are ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG;DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . Obser
vethech ap ter"C hild renin theve hicle".
Asat17.06.20

1
Steer ing wheel gearshif tpaddles →
159
2 Comb inationswit ch →
122
3 Instrument display →
235
4 DIRECT SELECT leve r →
157
5 Media display →
240
6 Climat eco ntro lsy stems →
136
7 PASSENGER AIRBAGind icat orlam ps →
48
8 Calls upMBU Xmult imed iasystem applica‐
tion s →
242
9 Haza rdwa rning light system →
123
A Glovebox →
105
B Stor ag ecom partmen t →
105
C Controller forvo lume andswitc hingsound
on/ off →
240
D Switches theMBUX multimedia system
on/ off →
240
E ActivePa rking Assist →
225
F ESP®
→
174 G
Touc hpad →
242
H ECO star t/ stop funct ion →
153
I Manual gearshif ting →
159
J Setstheve hicle leve l →
208
K DYNA MIC SELE CTswitc h →
156
L Start/ stop butt on →
142
M Control pan elforth eMBUX multimedia sys‐
te m →
236
N Adjus tsthesteer ing wheel electrically →
99
Switc hesthesteer ing wheel heateron/ off →
99
O Contr olpanel:
On- boar dcom puter →
236
Cr uise control →
181
Ac tiveDis tance AssistDIS TRONI C →
185
P Diagno stics con nection →
27
Q Opens thehood →
281 At
aglanc e– Coc kpit 7

about
,fo rex am ple, your drivin gbeha vior,yo ur
loc atio n,your routeor your use pattern s.
Leg alrequ irement sre ga rding thedisclos ure
of data
If leg allyre qu ired todo so, manuf acturersar e, in
individual cases,legallyoblig edtoprov ide gov‐
er nm ent alent ities ,upon requ estand tothe
ex tent requ ired, datast or ed bythemanuf ac‐
tur er.Fo rex am ple, this ma ybe thecase during
th einve stigation ofacr imin aloffense.
Go vernment alentities areth emselv es,inindivid‐
ual cases andwithin theapplicable legalframe‐
wo rk,aut hor ized toread out datafrom theve hi‐
cle. Inthecase ofan acciden t,inf ormation that
can help withan inve stigation can,th er efor e, be
ta ke nfrom theairbag control unit, forex am ple.
Oper ational data intheve hicl e
This isdat are ga rding theoper ation oftheve hi‐
cle, whic hha ve been processed bycontr oluni ts.
Thi sincl udes thefo llo wing data,forex am ple:
R Vehicle status informat ionsuchas thespeed,
longitudin alacceler ation,lateral accelera ‐
tion ,number ofwheel revo lution sor thefa s‐
te ned seatbe lts displ ay R
Ambi entcond itions, such astemp eratur e,
ra in sen sor ordis tance sens or
Ge ner ally,th euse ofthese datais temp orar y;
th ey will notbe stor ed beyond theper iod of
oper ation andwillonlybe processed within the
ve hicle itself. Controlunits oftencont ain da ta
memor iesforve hicle keys,fo rex am ple. Their
use permitsth ete mp orar yor per manent docu‐
ment ation oftech nica linf orma tionab ou tth e
ve hicle's operating stat e, com ponent loads,
main tenance requ iremen tsand tech nica leve nts
or mal func tions.
Dep endingontheve hicle equipment, thefo llo w‐
ing dataar estor ed:
R Oper ating status ofsystem com ponen ts,
suc has fill le ve ls, tirepr essur eor batt ery
st atus
R Malfun ction sor faults inim por tant system
com ponen ts,suc has lights orbrak es
R System react ionsin spec ialdrivin gsit ua‐
tio ns,suc has airbag deploymentor theint er‐
ve ntio nof stabilit ycon trol systems
R Information oneve nts lead ing tovehicle
damag e In
cer taincas es, itma ybe requ ired tostor edat a
th at wo uld have other wise been usedonlyte m‐
por arily. This maybe thecase ifth eve hicle has
de tected amal functi on,forex am ple.
If yo uuse services, suchas repair services and
maint enanc ewo rk,st or ed oper ational dataas
we llas theve hicle identif ication number canbe
re ad out and used. Theycan beread out by
ser vice networkem ployees, suchas workshops
and manuf acturersor third par ties ,suc has
br eakdo wnservice s.The same istrue inthe
case ofwa rrant yclaim sand qualit yassur ance
meas ures.
In gener al,th ere ad out isper form ed via the
leg allypr escr ibed portfo rth ediagnos ticscon‐
nect ionintheve hicle. Theoper ational datath at
ar ere ad out documen tte ch nica lst at es ofthe
ve hicle orofindividua lcom ponent sand assis tin
th ediagnosis ofmalfunct ions,compliance with
wa rrant yoblig ationsand qualit yim prov ement .
To that end ,th ese data,in par ticular information
about componen tloads, tech nica leve nts, mal‐
func tions and other faults maybe transm itted
alon gwit hth eve hicle identif ication number to
th emanuf acturer.Fu rther mor e,themanuf ac‐ 32
Gener alno tes

MBUX
multimedia system orMer cedes mecon‐
nect .
Fo radd itional information, pleasereferto the
"MB UXmult imed iasystem" sectionand/or the
Mer cedes meconn ectTerm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐
st andi nghowave hicle's systems perform ed.
The EDRis designed torecor dda ta relat ed to
ve hicle dynamics andsafetysy stems fora shor t
per iod oftime, typica lly30 seconds orless.
The EDR inthis vehicle isdesigned torecor d
su ch dat aas:
R Howvarious systems inyour vehicle were
oper ating
R Whe ther or notth edr iver and front
passeng erseat belts werebuc kled/f astened R
Howfar(if at all)th edr iver wa sdepr essing
th eaccelera torand/or brak epeda land
R Howfast theve hicle wastrav eling
This datacan help prov ide abe tter under stand‐
ing ofthecir cums tances inwh ich acci dents and
inju ries occur .NO TE: EDRdat ais recor ded by
yo ur vehicle onlyif anon- trivial crash situation
occur s;no dat ais recor ded bytheED Runder
nor mal driving conditions andnoper sonal data
(e.g. name, gende r,ag eand acciden tloc atio n)is
re cor ded .Ho wever,ot her parties, suchas law
enf orcement ,could combine EDRdatawit hth e
typ eof personall yidentifying dataro utin ely
acq uired dur ing acrash inve stigation .
To read dat are cor ded byan EDR,spec ialequip‐
men tis requ ired, and access totheve hicle or
th eED Ris needed. Inaddition totheve hicle
manuf acturer,ot her parties that have thespecial
eq uipment, suchas law enf orcemen t,can read
th einf ormation byacc essi ngtheve hicle orthe
EDR.
EDR data ma ybe used incivil andcrimina lmat‐
te rs as ato ol inaccident recons tructi on,acci ‐
dent claims and vehicle safety. Since theCr ash Dat
aRe trie va l(CDR) tool that isused toextract
da ta from theED Ris comm erciall yav ailable,
Mer cedes-Ben zUS A,LLC("MBUS A")expressl y
disclaims anyand allliability arising from the
ex tracti onofthis inf ormatio nby unaut horized
Mer cedes-Ben zper son nel.
MB USAwill notshar eED Rdat awit hot her swit h‐
out thecon sent oftheve hicle owner or,if th e
ve hicle isleased, without thecon sent oftheles‐
see. Excep tion sto this repr esent ation include
re sponses tosubpoenas bylaw enf orcem ent;by
fe der al,stat eor loc algo vernment ;in connection
wit hor arising outoflitig ation invo lvin g MBUS A
or its subsidia ries and affiliat es; or,as requ ired
by law.
Wa rning: TheEDRis acom pone ntofthe
Re stra int System Module. Tamp ering with,alt er‐
ing, modifying orremo ving theED Rcom ponen t
ma yre sult inamalfunction oftheRe stra int Sys‐
te m Modu leand other systems.
St atelaws orregulations rega rding EDRs that
con flict withfe der alregulation arepr e-em pted.
This means that intheeve ntofsuch conf lict, the
fe der alregulation governs. As ofDecember Gener
alno tes 35

Re
stra int system Pr
otection prov ided bythere stra int system The
restra int system includes thefo llo wing com‐
pone nts:
R Seat beltsystem
R Airbags
R Child restra int system
R Child seatsecur ingsystems
The restra int system can help preve nttheve hi‐
cle occupants from coming intocont actwith
par tsof theve hicle interior intheev ent ofan
acciden t.In theev ent ofan acciden t,th e
re stra int system can also reduce thefo rc es to
whic hth eve hicle occupants aresubject ed.
A seat beltcanonlypr ov ide thebes tle ve lof pro‐
te ction ifit is wo rncor rectl y.Dep endingonthe
de tected acci dent situation, Emerg encyTensi on‐
ing Device sand /or airba gssupp lement thepr o‐
te ction offere dby acor rectl ywo rnseat belt.
Emer gency Tensi oni ng Device sand /or airba gs
ar eno tde ploy ed ineve ryacc iden t. In
order forth ere stra int system toprov ide the
int ended leve lof protect ion, eachve hicle occu‐
pant mustobser vethefo llo wing informatio n:
R Fasten seat belts correctl y.
R Sitinan almos tup right seat position with
th eir bac kag ains tth eseat backres t.
R Sitwithth eir feet resting onthefloor ,if pos‐
sible.
R Alw ayssecur eper sons under 5ft (1.50 m)
ta llin an addition alrestra int system suitable
fo rMer cedes-Benz vehicles.
Ho wever,no system available toda ycan com‐
ple tely elim inat einj uries and fata lities ineve ry
acc iden tsit uatio n.Inpar ticular ,th eseat belt
and airbag gener ally do notpr otect agains t
objec tspene trating theve hicle from theoutside.
It is also notpossible tocom plet elyru le out the
ri sk ofinjur ycaused bytheairbag deploying. Re
duce dre stra int system protection &
WARNIN GRisk ofinju ryor deat hdue to
modif icationstothere stra int system
Ve hicle occupants mayno long erbe protec‐
te das intended ifalt erations aremade tothe
re stra int system. #
Neveralt er thepar tsof there stra int
sy stem. #
Neverta mp erwit hth ewir ing orany
electr oniccomponen tpar tsor their
sof tware. If
it is neces saryto modify theve hicle toacc om‐
modat eaper son withdisabil ities, con tact an
au thor ized Mercedes-B enzCent erforde tails.
US Aonl y:forde tails, con tact ourCu stomer
Assis tance Center on 1-800-F OR-MER Cedes
(1‑80 0‑367‑63 72). Re
stra int system functiona lity When
theignition isswitc hedon,aself-t estis
per form ed, during whic hth e0075 restra int sys‐ Occ
upant safety 37

te
m wa rning lam plight sup. Itgoes outnolater
th an afe w sec ond saf te rth eve hicle isstar ted.
The com ponen tsof there stra int system areth en
func tional. Malfu
nctioning restra int system A
malfun ction has occurredin there stra int sys‐
te m if:
R The 0075 restra int system warning lam p
does notlight upwhen theignition is
switc hedon
R The 0075 restra int system warning lam p
light sup con tinuousl yor repeat edly during a
jour ney &
WARNIN GRisk ofinju rydue tomalfu nc‐
tions inthere stra int system
Com ponen tsinthere stra int system maybe
activ ated unint entionall yor notdeplo yas
planned inan acciden t. #
Have there stra int system checkedand
re pair edimmediat elyat aqu alif ied spe‐
cialis two rkshop. Fu
nction ofthere stra int system inan acci‐
dent Ho
wthere stra int system worksis de term ined by
th ese verity of theim pact detected and thetype
of acciden tantic ipated:
R Front alim pact
R Rear impact
R Sideim pact
R Rollover
The activ ation thre sholds forth ecom ponen tsof
th ere stra int system arede term ined based on
th eev aluatio nof thesensor values measur edat
va rious points intheve hicle. Thisprocess ispre-
em ptive in nat ure. The trigg ering/ deplo yment of
th ecom ponen tsof there stra int system mus t
ta ke place ingood timeatthest ar tof thecolli‐
sion.
Fa ctor swhi chcan only besee nand measured
af te ra colli sion hasoccur reddo notpla ya deci‐
siv ero le in thedeplo yment ofan airbag. Nordo
th ey prov ide anindic ation ofairbag deployment .
The vehicle maybe def ormed signif icantl ywit h‐
out anairbag beingdeployed. This isthecase if onl
ypar tswhic har ere lativ elyeasil ydef ormed
ar eaf fect ed and thera te ofvehicle deceler ation
is no thigh. Conversely ,an airbag maybe
deplo yedev en though theve hicle suffers onl y
minor deformation. Ifve ry rigid vehicle parts
suc has longitudinal membersar ehit, this ma y
re sult insuf ficie ntly highleve ls of vehicle decel‐
er ation.
Depending onthede tected dep loyme ntsitu a‐
tion, thecom ponen tsof there stra int system can
be activ ated ordeplo yedindepen dentlyof eac h
ot her :
R Front Emer gency Tensi oni ng Device :fr ont al
im pa ct, rear impact ,side impact ,ro llo ver
R Rear Em erge ncy Tensi oni ng Device :fr ont al
im pa ct, rear impact ,ro llo ver
R Driver' sai rba g,front passe nger airba g:fron‐
ta lim pact
R Knee airbag: frontal impact
R Side airbag: sideimpact
R Windo wcur tain airbag: sideimpact ,ro llo ver,
fr ont alim pact 38
Occupa ntsaf ety

The
front passeng erairbag canonlybe deplo yed
in an acc ident ifth ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 48). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed. If
th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing .
R Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see https:/ /dtsc.ca.go v/.Using thesear ch
function, youwill find informa tionon perchlo‐
ra te,fo rex am ple. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. &
WARNIN GRisk ofinju ryor deat hdue to
inc orrectl yfa stened seatbelt
If th eseat beltisno two rncor rectly ,it can‐
no tper form itsintended protect ive func tion.
In addition, anincor rectly fastened seatbelt
can also cause injuries,forex am ple, inthe
ev ent ofan acciden tor when braking or
ch ang ingdirect ion sudden ly. #
Alw aysensur eth at all vehicle occu‐
pants have their seat belts fastened
cor rectl yand aresitti ngprope rly. Alw
aysobser vetheins truction sabout thecor‐
re ct driver's seatpos ition and adjus ting theseat
(/ page90). Occ
upant safety 39

Fa
stening andadjust ing seat belts If
th eseat beltispulled quickl yor shar ply, the
seat beltretract orlock s. The seat beltstra pcan‐
no tbe pulled outanyfur ther. #
Alw ayseng ageseat belttongu e2 ofthe
seat beltintoseat beltbuckle1 ofthecor‐
re sponding seat. #
Press and hold theseat beltoutle tre lease
and slide seatbeltoutle t3 intoth edesir ed
position . #
Letgo oftheseat beltoutle tre lease and
ens ureth at seat beltoutlet3 locksinto
posit ion.
Ve hicl eswith automatic front passen gerair‐
bag shutoff:
* NO
TEDep loym ent oftheEmer gency
Te nsi oni ng Device andside airba gwh en
th efront passeng erseat isunocc upied If
th eseat belttongu eis eng aged intheseat
belt buckleoftheunocc upied front
passeng erseat, theEmer gency Tensi oni ng
De vice andtheside airbag mayalso deplo y
in theev ent ofan acciden talong withot her
sy stems. #
Onlyone person should useeachseat
belt atanyone time. Ve
hicl eswithout automatic front passen ger
airb agshu toff: *
NO
TEDep loym ent oftheEmer gency
Te nsi oni ng Device when thefront -
passeng erseat isunocc upied If
th eseat belttongu eis eng aged intheseat
belt buckleoftheunocc upied front -
passeng erseat, theEmer gency Tensi oni ng
De vice mayal so deploy intheev ent ofan
acciden talong withot her systems. #
Onlyone person should useeachseat
belt atanyone time. Seat
beltadjustm ent function Ve
hicl eswith PRE-S AFE®
:Af tera front seat
belt hasbeen fastened, theaut omatic seatbelt
adjus tmentma yappl ya cer tain tigh tening forc e.
Do nothold theseat belttight lywhile itis
adjus ting.
Yo ucan activat eand deac tivateth eseat belt
adjus tmentfunc tion using themultimedia sys‐
te m (/ page43) . 42
Occupa ntsaf ety