2021 MERCEDES-BENZ GLC SUV battery

Re
mo ving /ins ertin gthe eme rgency key Re
mo ving the eme rgency key #
Press release knob 1.
Em erge ncy key2 ispush edout slightly. #
Pull outemer gency key2 untilit en gage sin
th eint ermediat eposition . #
Press release knob 1 again and fully
re mo veemer gency key2.
Inser ting theemer gency key #
Press release knob 1. #
Insertemer gency key2 totheint ermediat e
position orfull yuntil iteng ages. %
Youcan usetheint ermediat eposition of
emer gency key2 toatt achth eSmar tKey to
a ke yring. Re
plac ingthe Smar tKey batt ery &
DANG ER Serious damag eto healt h
caused byswallo wing batteries
Batt eries cont aintoxic and corrosiv esub‐
st anc es.Swallo wing batteries ma ycause
ser ious damag eto healt h.
Ther eis arisk offata linj ury. #
Keep batt eries out ofthere ac hof chil‐
dr en. #
Ifbatt eries aresw allo wed,seek medical
att ent ion immediat ely. +
ENVIR
ONMEN TALNO TEEnvironme ntal
da ma gedue toimproper disposal ofbat‐
te ries Batt
eries con tain polluta nts. Itis
illeg alto dispose ofthem withth ehousehold
ru bbish. #
Dispose
ofbatt eries inan
en vironmen tally re sponsible manner.
Ta ke disc hargedbatt eries toaqu alif ied
spec ialistwo rkshop ortoacol lection
poin tfo rused batteries. Re
quirement s:
R Youre qu ire aCR 203 23V cell battery.
Mer cedes-Ben zre comme ndsthat youha ve the
batt eryre placed ataqu alif ied spec ialistwo rk‐
shop. 68
Opening andclosing

R
The fuel tank issu fficien tly full.
R The star terbatt eryis suf ficie ntly charge d.
Char ging thest ar terbatt erybe fore star ting
th ejou rney
If th eve hicle batteryis disc harged, youcan
re cei veames sageon your smar tphon e.Youcan
th en star tth eve hicle withth esmar tphon eto
ch arge thebatt ery. The vehicle isaut omatically
switc hedoffaf te rte nminu tes.
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly full. St
arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated.
R The panic alarmisno tactiv ated.
R The hazar dwa rning light system isswitc hed
of f.
R The hood isclosed.
R The door sar eclosed andlocked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e.
Af tereve ryengine star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. Yo umus tst ar tth eve hicle
once withth eSmar tKey bef oretrying tostar t
th eengine again withth esmar tphon e.Youcan
st op theve hicle again atanytime.
% Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light system.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. 14
4
Driving and parking

R
Drive Aw ayAssi st
R Cross Traf fic Aler t
R Rear vie wcam era
R Surround viewcam era
R AIR BO DY CONTR OL
Ve hicl eswithout aleve lcontr olsystem: the
ball head height willchang edepen dingon the
ve hicle's load.Inthis case, useatrailer witha
height -adjustable draw bar .
Coupling upatrailer
* NO
TEDama getothest ar terbatt erydue
to full disc harge Char
gingth etra iler batt eryusing thepo we r
supply ofthetra iler can damag eth est ar ter
batt ery. #
Donotus eth eve hicle's powe rsupp ly
to charge thetrailer battery. Inf
ormation abouta suit ablebal lnec kfo r
Mer cedes-Ben zve hicles canbeobt ained from a qu
alif ied spec ialistwo rkshop, e.g.anaut hor ized
Mer cedes-Benz Center. #
Remo vetheco vercap from theball neck
mount andstor eit in asaf eplace
(/ page230). #
Position thetra iler onaleve lsur face beh ind
th eve hicle andcouple itup totheve hicle. #
Establish theelectr icalconnect ionbetween
th eve hicle andthetra iler .
% Access oriescan beconnect edtotheper ma‐
nen tpo we rsupp lyup to180W and tothe
po we rsupp lythat isswit ched on via theigni‐
tion lock.
Un coup lingatrailer &
WARNIN GRisk ofbei ng crus hed and
beco ming trap ped whenunco upling a
tr ai le r
Whe nunco upling atrai le rwi th an eng aged
ine rtia-ac tivated brak e, your han dma y
bec ome trapped between theve hicle andthe
tr ai le rdr aw bar . #
Donotuncouple trailer swit han
eng aged ove rrunbr ak e. *
NO
TEDama gewhen uncouplin gin a
st at eof ove rrun Unc
oupling inast at eof overru ncan dama ge
th eve hicle. #
Donotuncouple trailer swit han
eng aged ove rrunbr ak e. &
WARNIN GRisk ofbeco ming trap ped
whe ndisconnecti ngthetrailer cable
Ve hicl eswith leve lcontr olsystem: The
ve hicle maylo we rwhen thetra iler cable is
discon nected.
This could result inyouor other people
becoming trapped ifyo ur or their limbs are
be tween theve hicle body andthetir es or
under neathth eve hicle. #
Mak esur eth at nobody isunde rneat h
th eve hicle orintheimmediat evicin ity 232
Driving andparking

Obser
vethis Opera tor's Manua l.
Obser vethefo llo wing ifyo udo notint endto use
th eve hicle overan extende dpe riod oftime:
R Activatest andb ymode .
R Alternat ivel y: con nectth ebatt eryto abat ‐
te ry charge rapp rove dby Mer cedes-Ben zor
consult aqu alif ied spec ialistwo rkshop to
discon nectth ebatt ery. No
teson star ting assistance andchargin g
th e12 Vbatt ery Ve
hicl eswith alithium-ion battery
When chargin gth ebatt eryand during star tin g
assis tance, alwa ys use thejum p-startconne c‐
tio npo int intheengine compartmen t. *
NO
TEDama getothebatt eryfrom over‐
vo ltag e When
chargin gusin gabat tery charge rwit h‐
out amaximu mchargin gvo ltag e, thebatt ery
or theon- boar delectr onics maybe damag ed. #
Onlyuse batterych arge rs wit hamax i‐
mum chargin gvo ltag eof 14.8 V. All
other vehicl es
When chargin gth ebatt eryand during star tin g
assis tance, alwa ys use thejum p-start connec‐
tion pointintheengine compartmen t.
* NO
TEDama getothebatt eryfrom over‐
vo ltag e When
chargin gusin gabat tery charge rwit h‐
out amaximu mchargin gvo ltag e, thebatt ery
or theon- boar delectr onics maybe damag ed. #
Onlyuse batterych arge rs wit hamax i‐
mum chargin gvo ltag eof 14.8 V. &
WARNIN GRisk ofexplosion from hydro‐
ge nga signiting
Ther eis adang erofhydrog en gasigniting
when chargin gth ebatt eryif th er eis ashor t
cir cuit orspar ksstar tto form . #
Mak esur eth at thepositiv ete rm inal of
th econ nect edbatt erydoes notcome
int ocon tact with vehicle parts. #
Neverpla ceme talobje ctsor tools ona
batt ery. #
The descr ibedorder ofthebatt ery
clam psmus tbe obser vedwhen con‐
nec tingand discon nectingth ebatt ery. #
When giving star tin gassis tance, alwa ys
mak esur eth at youon lyconnect bat‐
te ry term inals withident icalpolar ity. #
Dur ing star tin gassis tance, youmus t
obse rveth edescr ibedorder forcon‐
necting anddisconnecting thejum per
cable. #
Donotcon nect ordiscon nectthebat‐
te ry cla mp swhile theengine isrunning . 30
4
Brea kdo wnassist anc e

&
WARNIN GRisk ofexplosion during
ch argin gpr oce ssand star tin gassis tance
Dur ing thech argin gpr oce ssand star tin g
assis tance, thebatt eryma yre lease anexplo‐
siv ega smixtur e. #
Avoid fire ,open flames ,cr eat ing spar ks
and smoking. #
Mak esur eth er eis suf ficie ntventil a‐
tio n. #
Donotle an ove ra batt ery. &
WARNIN GRisk ofexplosion from afro‐
zen battery
A disc hargedbatt eryma yfreeze attemp era‐
tur es slightl yabo veorbelo wfreezing point.
Dur ing star tin gassis tance orbatter ych arg‐
ing ,bat tery gascan bereleased. #
Alw aysallo wabatt eryto thaw before
ch argin git or per form ing star tin gassis ‐
ta nce. If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop.
Plug-in hybrid: besur eto obser vetheno tesin
th eSupplement .Yo uco uld other wise failto rec‐
ogni zedangers.
Al lve hicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tact with other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt.
R The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery. Br
ea kdo wnassista nce 30
5

Obser
vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance mayonly beprov ided
using vehicles, batteries orother jumpstar t
de vic es wit hano min alvoltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Vehicl eswith automatic transmiss ion:
The transmis sionisin posi tion 005D.
R The igniti onand allele ctrical consumer sar e
swi tched off.
R The hood isopen. Ex
am ple:engine compartment #
Slid eco ver1 ofposi tiveclam p2 onthe
jum p-starting con nection point inthedir ec‐
tion ofthear row . #
Con nect posi tiveclam p2 onyour vehicle to
th epositiv epole ofthedonor batteryusing
th ejum per cable/c harging cable. Always begin
withpositiv eclam p2 onyour ow n
ve hicle firs t. #
During star ting assistance :st ar tth e
engine ofthedonor vehicle andrunat idle
spe ed. #
Connect theneg ativepole ofthedonor bat‐
te ry and grou nd point 3 ofyour ow nve hicle
by usin gth ejum per cable/c harging cable.
Begin withth edonor batteryfirs t. #
During star ting assistance :st ar tth e
engine ofyour ow nve hicle. #
Dur ing thech argin gpr oc ess :st ar tth e
ch argin gpr oce ss. #
Dur ing star ting assistance :le tth eengines
ru nfo rse veralmin utes. #
Dur ing star ting assistance :bef oredis con‐
necting thejum per cable, switchon anelec‐
tr ical consumer inyour ow nve hicle, e.g.the
re ar wind owheat eror lighting.
When thest ar tin gassis tance/c harging proce ss
is com plet e, per form thefo llo wing steps: 306
Breakdo wnassis tance

#
First,re mo vethejum per cable/c harging
cable from ground point 3and theneg ative
pole ofthedonor battery, then from positiv e
clam p2 and thepositiv epole ofthedonor
batt ery. Begi nea ch tim ewi th thecon tacts
on your ow nve hicle firs t. #
Afterre mo ving thejum per cable/c harging
cable, closecover1 ofposi tiveclam p2.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery #
Obs erve theno teson the12 Vbatt ery
(/ page302).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er. Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Yo uco uld other wise failto rec‐
ogni zedangers.
* NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Br
eakdo wnassis tance 30
7

Smar
tKey Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Á Obtain aNew Key *H
aveSmar tKey replaced. #
Consult aqu alif ied spec ialistwo rkshop.
Á Repla ceKey Battery *T
heSmar tKey batt eryis disc harged. #
Replace thebatt ery(/ page68).
Á Key NotDetected(whit e
displa ymessag e) *T
heSmar tKey iscur rentl yund etect ed. #
Chang eth elocation oftheSmar tKey intheve hicle. #
Ifth eSmar tKey isstill no tre cogni zed,place itin themar kedspace forst ar tin gwit hth eSmar tKey
( / pag e14 3). Displ
aymessa gesand warning/ indic ator lam ps 36
7