2021 MERCEDES-BENZ GLC SUV Owner's Manual

The
highly flammab legasmixtur eis creat ed
while thebatt eryis ch argin gand during star tin g
assis tance. &
WARNIN GDang erofchemical burns
fr om thebatt eryacid
Batt eryacid iscaus tic. #
Avoid cont actwithth eskin ,ey es or
clo thing. #
Donotlean overth ebatt ery. #
Donotinh ale ba tter yga ses. #
Keep childr enaway from thebatt ery. #
Immedia tely rinse batter yaci dof fth or‐
oughl ywit hplenty ofclean waterand
seek medica latt ention immediately . All
vehicl es
+ ENVIR
ONMENT ALNOTEEnvironme ntal
da ma gecau sed byimproper disposal of
batt eries Bat
teries con tain polluta nts. Itis
illeg alto dispose ofthem withth ehousehold
ru bbish. #
Dispose
ofbatt eries inan
en vironmen tally re sponsible manner.
Ta ke disc hargedbatt eries toaqu alif ied
spec ialistwo rkshop ortoacol lection
poin tfo rused batteries. If
yo uha ve todiscon nectth e12 Vbatt ery, con‐
ta ct aqu alif ied spec ialistwo rkshop.
Com plywit hsaf etyno tesand take protect ive
measur eswhen handling batteries. Risk
ofexplosion. Fir
e,open flames andsmokingar e
pr ohibi tedwhen handling thebatt ery.
Av oid creating sparks. Ele
ctroly teor batt eryacid iscor ro‐
siv e.Avoid cont actwithth eskin ,eye s
or clo thing. Wearsuit able protect ive
clo thing, inpar ticular glove s,an
apr onand afa ce mas k.Immedia tely
ri nse electr olyteor acid splashes off
wit hclean water.Con sult adoc torif
necessar y. We
arsaf etygl asses . Ke
ep childr enaway. Br
ea kdo wnassista nce 30
3

Obser
vethis Opera tor's Manua l.
Obser vethefo llo wing ifyo udo notint endto use
th eve hicle overan extende dpe riod oftime:
R Activatest andb ymode .
R Alternat ivel y: con nectth ebatt eryto abat ‐
te ry charge rapp rove dby Mer cedes-Ben zor
consult aqu alif ied spec ialistwo rkshop to
discon nectth ebatt ery. No
teson star ting assistance andchargin g
th e12 Vbatt ery Ve
hicl eswith alithium-ion battery
When chargin gth ebatt eryand during star tin g
assis tance, alwa ys use thejum p-startconne c‐
tio npo int intheengine compartmen t. *
NO
TEDama getothebatt eryfrom over‐
vo ltag e When
chargin gusin gabat tery charge rwit h‐
out amaximu mchargin gvo ltag e, thebatt ery
or theon- boar delectr onics maybe damag ed. #
Onlyuse batterych arge rs wit hamax i‐
mum chargin gvo ltag eof 14.8 V. All
other vehicl es
When chargin gth ebatt eryand during star tin g
assis tance, alwa ys use thejum p-start connec‐
tion pointintheengine compartmen t.
* NO
TEDama getothebatt eryfrom over‐
vo ltag e When
chargin gusin gabat tery charge rwit h‐
out amaximu mchargin gvo ltag e, thebatt ery
or theon- boar delectr onics maybe damag ed. #
Onlyuse batterych arge rs wit hamax i‐
mum chargin gvo ltag eof 14.8 V. &
WARNIN GRisk ofexplosion from hydro‐
ge nga signiting
Ther eis adang erofhydrog en gasigniting
when chargin gth ebatt eryif th er eis ashor t
cir cuit orspar ksstar tto form . #
Mak esur eth at thepositiv ete rm inal of
th econ nect edbatt erydoes notcome
int ocon tact with vehicle parts. #
Neverpla ceme talobje ctsor tools ona
batt ery. #
The descr ibedorder ofthebatt ery
clam psmus tbe obser vedwhen con‐
nec tingand discon nectingth ebatt ery. #
When giving star tin gassis tance, alwa ys
mak esur eth at youon lyconnect bat‐
te ry term inals withident icalpolar ity. #
Dur ing star tin gassis tance, youmus t
obse rveth edescr ibedorder forcon‐
necting anddisconnecting thejum per
cable. #
Donotcon nect ordiscon nectthebat‐
te ry cla mp swhile theengine isrunning . 30
4
Brea kdo wnassist anc e

&
WARNIN GRisk ofexplosion during
ch argin gpr oce ssand star tin gassis tance
Dur ing thech argin gpr oce ssand star tin g
assis tance, thebatt eryma yre lease anexplo‐
siv ega smixtur e. #
Avoid fire ,open flames ,cr eat ing spar ks
and smoking. #
Mak esur eth er eis suf ficie ntventil a‐
tio n. #
Donotle an ove ra batt ery. &
WARNIN GRisk ofexplosion from afro‐
zen battery
A disc hargedbatt eryma yfreeze attemp era‐
tur es slightl yabo veorbelo wfreezing point.
Dur ing star tin gassis tance orbatter ych arg‐
ing ,bat tery gascan bereleased. #
Alw aysallo wabatt eryto thaw before
ch argin git or per form ing star tin gassis ‐
ta nce. If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop.
Plug-in hybrid: besur eto obser vetheno tesin
th eSupplement .Yo uco uld other wise failto rec‐
ogni zedangers.
Al lve hicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tact with other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt.
R The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery. Br
ea kdo wnassista nce 30
5

Obser
vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance mayonly beprov ided
using vehicles, batteries orother jumpstar t
de vic es wit hano min alvoltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Vehicl eswith automatic transmiss ion:
The transmis sionisin posi tion 005D.
R The igniti onand allele ctrical consumer sar e
swi tched off.
R The hood isopen. Ex
am ple:engine compartment #
Slid eco ver1 ofposi tiveclam p2 onthe
jum p-starting con nection point inthedir ec‐
tion ofthear row . #
Con nect posi tiveclam p2 onyour vehicle to
th epositiv epole ofthedonor batteryusing
th ejum per cable/c harging cable. Always begin
withpositiv eclam p2 onyour ow n
ve hicle firs t. #
During star ting assistance :st ar tth e
engine ofthedonor vehicle andrunat idle
spe ed. #
Connect theneg ativepole ofthedonor bat‐
te ry and grou nd point 3 ofyour ow nve hicle
by usin gth ejum per cable/c harging cable.
Begin withth edonor batteryfirs t. #
During star ting assistance :st ar tth e
engine ofyour ow nve hicle. #
Dur ing thech argin gpr oc ess :st ar tth e
ch argin gpr oce ss. #
Dur ing star ting assistance :le tth eengines
ru nfo rse veralmin utes. #
Dur ing star ting assistance :bef oredis con‐
necting thejum per cable, switchon anelec‐
tr ical consumer inyour ow nve hicle, e.g.the
re ar wind owheat eror lighting.
When thest ar tin gassis tance/c harging proce ss
is com plet e, per form thefo llo wing steps: 306
Breakdo wnassis tance

#
First,re mo vethejum per cable/c harging
cable from ground point 3and theneg ative
pole ofthedonor battery, then from positiv e
clam p2 and thepositiv epole ofthedonor
batt ery. Begi nea ch tim ewi th thecon tacts
on your ow nve hicle firs t. #
Afterre mo ving thejum per cable/c harging
cable, closecover1 ofposi tiveclam p2.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery #
Obs erve theno teson the12 Vbatt ery
(/ page302).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er. Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Yo uco uld other wise failto rec‐
ogni zedangers.
* NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Br
eakdo wnassis tance 30
7

Mer
cedes-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Ve
hicl eswith automatic transmiss ion Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock 4MA
TICvehicl es Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised No To
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page30 7). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted R
The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e31 0). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n.
* NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. 308
Breakdo wnassis tance

#
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If ano ther vehicle istow- star tedor towe d
aw ay,its weight mustno texc eed theper mis‐
sible gross mass ofyour ow nve hicle, other‐
wise thefo llo wing could occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nro llo ver. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed
th eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page350). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page31 1). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page71 ). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page88) . #
Deact ivat eAc tiveBr ak eAssi st
( / pag e19 8). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R The ignit ionisswitc hedoff.
R The brak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R The ener gysupp lyor theon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely beforeto wing theve hicle
aw ay. Br
ea kdo wnassista nce 30
9

*
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e308). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle.
% Youcan also attachth eto w bar tothetrailer
hitc h. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C.
% Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the on-boar
delectr icalsystem withpo we r
( / pag e306). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
Ve hicl eswith ADSPL US (Adap tiveDam ping
Sy stem PLUS) &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
When transpor tingvehicles withAd aptive
Dam pingSy stem PLUS, theve hicle/tr ailer
combination maybegin torock and star tto
skid. #
Load theve hicle correctl yont oth e
tr ans porter . #
Secur eth eve hicle onallfour wheel s
wit hsuit able tensi oni ng stra ps. #
Donotexc eed themaximum permissi‐
ble speed of35 mph(6 0km/h) when
tr anspo rting. *
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y #
Afterloa ding, theve hicle mustbe
secur edon allfour wheel s.Ot her wise,
th eve hicle could bedamag ed. #
Aminimum distance of8in (20 cm)
up wa rdsand 4in (10 cm) down wards
mus tbe kept tothetranspor tplatf orm. #
Secur eth eve hicle onallfour wheel saf te r
loading . 31
0
Brea kdo wnassista nce