2021 MERCEDES-BENZ GLC SUV Owner's Manual

#
Ifth eve hicle still does notst ar tand thedis‐
pla ymessag ePlace theKey inthe Marked
Space SeeOperator 'sManual alsoappear s
in themultifunc tiondispla y:star tth eve hicle
wit hth eSmar tKey inthemar kedspace
(emer gency operati on mod e)(/ page 143).
% Youcan switchoffth eengine whiledriving.
By pressing button1 forabo utthre esec‐
onds orby pressing button1 thre etimes
wit hin thre esecon ds.Besureto obser vethe
saf etyno tesunder "Driving tips"
(/ page14 6).
St arting theve hicl ewith theSm artK ey inthe
ma rked spa ce(emer gency oper ation mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. #
Makesur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2on
symbol 3.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther engine star ts howe ver,Smar tKey 1 mus
tbe locat edinmar kedspace 2onsym‐
bol 3during theent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop.
If th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked. Dr
iving andparking14
3

R
The fuel tank issu fficien tly full.
R The star terbatt eryis suf ficie ntly charge d.
Char ging thest ar terbatt erybe fore star ting
th ejou rney
If th eve hicle batteryis disc harged, youcan
re cei veames sageon your smar tphon e.Youcan
th en star tth eve hicle withth esmar tphon eto
ch arge thebatt ery. The vehicle isaut omatically
switc hedoffaf te rte nminu tes.
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly full. St
arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated.
R The panic alarmisno tactiv ated.
R The hazar dwa rning light system isswitc hed
of f.
R The hood isclosed.
R The door sar eclosed andlocked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e.
Af tereve ryengine star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. Yo umus tst ar tth eve hicle
once withth eSmar tKey bef oretrying tostar t
th eengine again withth esmar tphon e.Youcan
st op theve hicle again atanytime.
% Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light system.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. 14
4
Driving and parking

Br
eak ing-i nno tes To
preser vetheengine during thefirs t
10 00 mile s(1 500 km):
R Drive at varying road spee dsand engine
spee ds.
R Donotdr ive at spee dsgrea terth an 85 mph
(1 40 km/ h).
R Drive th eve hicle indrive pr ogr am A
or ;.
R Shif tto thene xt highes tge ar attheve ry lat‐
es twhen theneedle reac hes thelas tth ird
bef oreth ere dar ea intheta ch ome ter.
R Donotshi ftdo wn age ar man uallyin order to
br ak e.
R Avoid overstrai ning theve hicle, e.g.driving at
full thro ttle .
R Donotde pres sth eacceler ator pedal past
th epr essur epoint (kickdo wn).
R Onlyincr ease theengine speedgraduallyand
accelera tetheve hicle tofull spee daf te r
10 00 mile s(1 500 km). This
also app lieswhe nth eengine orpar tsof the
dr ivet ra in have been replaced.
Please alsoobser vethefo llo wing breakin g-in
no tes:
R Incer tain drivin gand drivin gsaf etysy stems,
th esensor sadjus taut omaticall ywhile acer‐
ta in dis tance isbe ing driven afte rth eve hicle
has been delivered orafte rre pair s.Fu llsy s‐
te m effectiv enes sis no tre ac hed untilth e
end ofthis teac h-in proce ss.
R Brak epads, brak edisc sand tires that are
eit her newor have been replaced onlyac h‐
ie ve optimum braking effect and grip afte r
se veralhundr edkilom eter sof driving. Com‐
pensat efo rth ere duced braking effect by
appl ying grea terfo rc eto thebr ak epedal. No
teson optimiz edacceler ation If
all necess aryre qu iremen tsand activation con‐
dition sar efulf illed, thebes tpossible accelera‐
tion canbeachie vedfrom ast ands till.
Do notuse theop timiz edaccelera tiononpublic
ro ads. Individ ualwheels couldspin andyou cou
ldlos econtr olof theve hicle. Thereis an
incr eased risk ofskidding and/oraccident.
Be sureto obser vethesaf etyno tesand informa‐
tion onESP ®
(/ page17 4). Pu
lling away wit hop timi zed accel eration &
WARNIN GRisk ofskid ding and having
an acci dent from whe elsspi nning
Whe nyo uuse optim izedacc eler ation,ind i‐
vidual wheelsco uld spin andyouco uld lose
co ntro lof theve hicle.
If ESP ®
is deactiv ated, ther eis arisk ofskid‐
ding andaccident. #
Mak esur eth at no per son sor obs tacles
ar ein theclose vicinityofyour vehicle. Re
quirement s:
R The vehicle hasbeen brok en in
(/ page14 5).
R Theve hicle andtires arein good condition.
R Youar eon ahigh -grip ro adw ay. Dr
iving and parking 14
5

R
The engine andtransmission areat nor mal
oper ating temp eratur e.
* NO
TEIncr eased weardue tooptimized
acceler ation When
pulling away wit hop tim ized acceler a‐
tio n,all com ponentsof thedr ivet ra in are
subje cted toave ry high load.
This canlead toinc reased component wear. #
Donotalw ayspull away wit hop tim ized
acc eleration. #
Engage the005B drive position (/page15 9). #
Movethesteer ing wheel tothest ra ight -
ahead position. #
Selec tth espor tiestav ailable drive pr ogram
B orC(/ page15 6). #
Dea ctivateESP ®
(/ page 176). #
Dep ress and hold thebr ak epedal firm lywith
yo ur leftfo ot . #
With your right foot ,full ydepr esstheaccel‐
er ator pedal. #
Afterno mor eth an five seconds, take your
lef tfo ot quickl yof fth ebr ak e, but keep the
acc elerat orpedal depresse d.
The vehicle pullsaway atmax imum acceler a‐
tio n. #
Swit chon ESP ®
once theaccelera tionproce‐
dur eis com plete.
Endin gop tim ized acceler ation #
Remo veyour foot from theacceler ator pedal. #
React ivat eth eES P®
.
% Afteryo upull away wit hop tim ized accelera‐
tio n,com ponentsof thedr ivet ra in can
becom eve ry hot,whic hmeans that opti‐
miz edacc eleration values maybe reac hed
ag ain onlyafte ra fe w min utes. No
teson driving &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal. This
jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. &
WARNIN GRisk ofacci dent dueto inc or‐
re ct foot we ar
In cor rect foot we arinc ludes, forex am ple:
R Shoes withplat form soles
R Shoes withhigh heels
R Slipper s #
Alw ayswe arsuit able foot we arso that
yo ucan operat eth epedals safely. 14
6
Driving and parking

&
WARNIN GRisk ofacci dent ifth eignition
is switc hedoffwhile driving
If yo uswit choffth eignition whiledriving,
saf etyfun ction sar ere strict ed orno long er
av ailable.
Yo uwill need touse considerably morefo rc e
to steer and brak e, forex am ple. #
Donotswit choffth eignition whiledriv‐
ing. &
DANG ER Risk ofdeat hcause dby
ex haus tga ses
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Inhaling
th ese exhaus tga ses ishazar dous tohealt h
and leads topoisonin g. #
Neverlea vetheengine or,if pr esent ,
th eauxiliar yheating running inan
encl osedspa cewithout sufficie ntventi‐
la tio n. &
WARNIN GRisk ofskid ding and ofan
acci dent dueto shif ting down onslipper y
ro ad sur faces
If yo ushif tdo wn onslipp eryro ad sur faces to
inc rease theengine braking effect, thedr ive
wheels maylose traction . #
Donotshif tdo wn onslipper yro ad sur‐
fa ces toinc rease theengine braking
ef fect. &
DANG ER Risk offata linj urydue topoi‐
sonous exhaus tga ses
If th eta ilpipe isbloc kedor suf ficie ntventil a‐
tio nis no tpo ssi ble, po isonou sex haus tga ses
suc has carbon monoxidemayent ertheve hi‐
cle. This isthecase when theve hicle
becomes stuc kin snow ,fo rex am ple. #
Keep theta ilpipe andthear ea around
th eve hicle free from snowwhen the
engine orthest atio naryheat erareru n‐
ning . #
Ope nawi ndo won theside oftheve hi‐
cle facing away from thewind toensur e
an adeq uatesupply offresh air. &
WARNIN GRisk ofacci dent andinjury
due tobeing under theinf luence ofalco‐
hol and drugs while driving
Dr inkin gand driving and/or taking drug sand
dr ivi ng areve ry dang erous combin ations.
Ev en asmall amount ofalcohol ordrugs can
af fect your reflex es, percep tion sand judg‐
ment .
The possibility ofaser ious oreve nfa ta lacc i‐
dent aregr eatl yinc reased when youdr ink or
ta ke drugs and drive. #
Donotdr ink ortake drugs and drive or
allo wan yone todrive who hasbeen
dr ink ing ortaking drug s. Dr
iving and parking 14
7

&
WARNIN GRisk ofacci dent dueto the
br ak esy stem overheating
If yo ulea veyour foot on thebr ak epedal
when driving, thebr ak esy stem mayov er‐
heat.
This increases thebr aking distance and the
br ak esy stem mayeve nfa il. #
Neveruse thebr ak epedal asafo ot re st. #
Donotde press thebr ak epedal andthe
acc elerat orpedal atthesame time
while driving. *
NO
TEEngi nedama gedue toexcess ively
hig hengi nespe eds The
enginewillbe damag edifyo udr ive wit h
th eengine intheov errevving rang e. #
Donotdr ive wi th theengine intheove r‐
re vving rang e. *
NO
TEWearing out thebr ak elinings by
continu ously dep ressing thebr ak epedal #
Donotdepr essthebr ak epedal contin‐
uousl ywhils tdr iving. #
Touse thebr aking effect of theengine,
shif tto alowe rge ar ingood time. *
NO
TEDama getothedr ivet ra in and
engin ewhen pulling away #
Donotwa rm uptheengine whilethe
ve hicle isstatio nary.Pull away immed i‐
at ely. #
Avoid high engine speeds anddriving at
full thro ttle untilth eengine hasreac hed
its operatin gte mp eratur e. *
NO
TEDama getothecat alytic converter
due tonon-co mbusted fuel The
engine isno tru nning smoothly and is
misf iring.
Non-c ombus tedfuel mayge tint oth ecat a‐
lyt iccon verter . #
Onlydepr esstheaccelera torpeda l
slig htly. #
Have thecause rectif ied imme diat ely at
a qu alif ied spec ialistwo rkshop. No
teson driving onsalt- treat edroads
The braking effect islimit edon salt-tr eated
ro ads.
Ther efor e, obse rveth efo llo wing notes:
R Due tosalt build-up onthebr ak ediscs and
br ak epads, thebr aking distance canincrease
consi derablyor result inbraking onlyon one
side
R Maint ainamuc hgr eat ersaf edis tance tothe
ve hicle infront
To remo vesalt build-up:
R Brak eoccasionall ywhile paying attention to
th etra ffic con dition s
R Carefull ydepr essthebr ak epedal attheend
of thejour neyand when star tin gth ene xt
jour ney 14
8
Driving and parking

No
teson hydropl aning
Hyd roplaning cantake place onceacer tain
amount ofwa terhas accumu lated on thero ad
sur face.
Obs erve thefo llo wing notesdur ing heavyprecip‐
it ation orinconditions inwhic hhy droplaning
ma yocc ur:
R Reduce speed
R Avoid tireru ts
R Avoid sudden steer ing movements
R Brak ecar eful ly
% Also obser vetheno teson regular lych ecking
wheels andtires (/ page31 6).
No teson driving through wateron the road
sur face
Wa terwhi chhas entered intoth eve hicle can
damag eth eengine, electricsand transmission .
Wa tercan alsoent ertheair intakeof theengine
and cause engine damage. Obser
vethefo llo wing ifyo umus tdr ive th ro ugh
wa ter:
R Obser vethemaximum permissible ford ing
dep th(/ pag e360) .
R Drive at amaximum speedof6mp h
(1 0 km/ h);watercan other wise enterthe
ve hicle interior orengine compartment .
R Vehicles trave ling infront ,or onc omin gve hi‐
cles, cancreat ewa veswhic hma yexc eed the
maximu mper missi bledep thofthewa ter.
The braking effect of thebr ak es isreduced afte r
fo rd ing. Brak ecar efull ywhile paying attent ion to
th etraf fic condi tions untilbr aki ng powe rhas
been fullyrestor ed. No
teson off-r oad driving &
WARNIN GRisk ofacci dent ifyo udo not
ke ep toline offallon inclines
If yo udr ive at an ang leor tur non anincline,
th eve hicle could slipside ways,tip and roll‐
ov er. #
Alw aysdr ive on inclines intheline of
fa ll(s traight upordown) and donot
tur n. &
WARNIN GRisk offire due toflammab le
mat erials onhotpar tsof theex haus t
sy stem
Flammable material suc has lea ves, grass or
twigs mayignit eif th ey come intocont act
wi th hotpar tsof theex haus tsy stem. #
When driving onunpavedro ads oroff-
ro ad, regular lych eckth eve hicle under‐
side. #
Remo vetrap pe dplants orother flam‐
mable material, inpar ticular . #
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. When
driving off-r oad, sand, mudandwateror
wa termix edwithoil ma yget intoth ebr ak es.
This maylead toare duction inbraking effect or
tot albrak efa ilur eas are sult ofincr eased wear.
The brakin gch aract eristic swill vary dependin g
on themat erial that has entered thesy stem. Dr
iving andparking 14
9

Clean
thebr ak es afte rdr iving off-r oad .If yo u
th en notice reduced braking effect or hea r
scr aping nois es,have thebr ak esy stem checked
at aqu alif ied spec ialistwo rkshop. Adaptyo ur
dr ivin gst yle to thech ang edbrakin gch aract eris‐
tic s.
* NO
TEDama gecau sed bydriving over
obs tacle s The
vehicle canbedamag edby:
R driving upont ohigh curbs orunpaved
ro ads.
R quickl ydr ivin gove robs tacle ssu ch as
cur bs, spee dbum psorpotholes.
R hea vyobject shittin gth eunderbody or
ch assis components. #
Donotdr ive ove robs tacle sth at coul d
damag eth eve hicle. #
Chec kth eve hicle regular lyfordama ge
dur ing off-r oad driving. #
Adjus tth eve hicle speed tosuit the
ro ad sur face condi tions. #
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. +
ENVIR
ONMENT ALNOTEEnvironme ntal
da ma gedue tonon-ob servance ofpro‐
hi bi tio nsigns En
vironme ntal protect ion has prior ity.Tr eat
natur ewit hre spect. #
Besureto obser veprohibition signs. Chec
klistbef oredr iving off-r oad
Chec kth efo llo wing pointsbef oredr ivin gof f-
ro ad:
R Fuelleve l
R Engi neoille ve l:fill engin eoil tothemaxi‐
mum leve lto ensur efull gradeability
(/ page28 4).
R Tire -cha ngeto ol kit and spar ewheel
R Tire sand wheels Of
f-road driving
Re ad this sect ionbeforedr ivin gyo ur vehicle off-
ro ad. Pract ice bydriving overmor ege ntle off-
ro ad terrain firs t.
R Observeth eno teson thecr oss-c ountr yABS
(/ page17 3).
R Ifnece ssary,select theF orG drive
pr og ram (vehicl eswit hOf f-road package )
bef oredr iving off-r oad (/page15 6).
R Select ave hicle leve lsuit able forof f-r oad ter‐
ra in (/ page208 ).To avo iddamagin gth e
ve hicle, makesur eth er eis alw ayssuf ficie nt
gr ou nd clearance .
R Alw ayske ep theengine running andingear
when drivin gon downh illgradien tsand
slope s.Obse rveth eno teson driving in
mount ainous terrain.
R Donotdr ive on unk nown terrain that isno t
easil yvisi ble and stay on mar kedro utes.
R Alw ayske ep thedoor sand windo wsclos ed
whi letheve hicle isin mo tion.
R Deactiv ateAc tiveDis tance AssistDIS TRONI C
and cruise contr ol. 15
0
Driving and parking