2021 MERCEDES-BENZ EQC SUV light

The MBUX In
terior Assistant supports thefo llowing interactions: Interaction area
Interaction Description
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assis tant recognises the approach of the hand towa rds a con‐
trol element.
Depending on the active application, the display will be adjus ted in the
media displa y.Some functions di fferentiate between driver and front
passenger.
No specific hand position is requ ired.
Abo vethe cent reconsole Defined pos eAfavo urite is called up with a defined pose.
Bel ow the inside rearview mir rorB rief up and down mo vements With brief vertical up and down mo vements below the inside rearview mir‐
ro rth ere ading light forth e driver or the front passenger is switched on and
off.
Abo vethe front passenger seat Stretching out a hand ab ovethe
front passenger seat By
stre tching out a hand ab ovethe front passenger seat the sear chlight is
switched on. If you withdraw a hand from this area, the sear chlight is
switched off again. 260
MBUX multimedia sy stem

Switching
there ading light and sear chlight
and on or off Re
quirements:
R For the reading light: the function is availa‐
ble when it is dar k.
R The hand mo vement take s place in the inter‐
action area below the inside rearview mir ror.
R For the sear chlight: the function is availa‐
ble when it is dar k.
R The hand mo vement take s place in the inter‐
action area abo vethe front passenger seat.
R The seat belt on the front passenger seat
must notbe inser ted in the seat belt buckle. Switching
there ading light on and off #
Brief lymo vea hand up or down beneath the
inside rearview mir ror.
The reading light is swit ched on or off forthe
driver or the front passenger. Switching
the sear chlight on and off #
Toswitch on: reach across the front
passenger seat with a hand.
The sear chlight is switched on forth e driver. #
Toswitch off: take a hand back away from
th e front passenger seat.
The sear chlight is switched off again. Information on profiles,
themes, suggestions
and favo urites Fo
r electrical lyadjus table seats obser vethefo l‐
lowing no tes. MBUX multimedia sy
stem 261

&
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a user profile may trigger an
adju stment of the driver's seat tothe posi‐
tion sa ved under the user profile. You or
ot her vehicle occupants could be injured in
th e process. #
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the
media displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process will be stop‐
ped. The driver's seat is equipped with an access pre‐
ve nter.
If th e driver's door is open, the driver's seat will
not be set af ter calling up the driver's profile.
Profiles store your vehicle settings and settings
fo rth e multimedia sy stem. If theve hicle is used
by several drivers, the driver can select their
ow n profile wi thout changing thestored profile
settings of other drivers.
% Information on profiles from Mercedes me
connect can be found in the Digital Opera‐
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
st eering wheel and mir ror settings, clima tecon‐
trol and ambient lighting. Forth e settings of the
multimedia sy stem, you can select, forex ample,
ra dio stations, pr evious destinations as well as
th emes, suggestions and favo urites. Fo
rre cur ring driving situations, su chas long
drives on the mo torw ay,yo u can sa veyour pre‐
fe rred settings in a theme in theve hicle. In a
th eme you can sa vethe display of the digital
map, your prefer redra dio station and prefer red
drive prog ram, forex ample.
The vehicle can learn the habits of the driver. It
th en of fers suggestions forth e most probable
navigation destinations, media sources, radio
st ations or con tacts. The pre-requirements for
th at are the selection of a profile, your consent
to there cording of da taand suf ficient collected
da ta.
Fa vourites pr ovide quick access toapplications
th at are used of ten. You can select favo urites
from categories or add them directly toan appli‐
cation. 262
MBUX multimedia sy stem

Configuring profiles,
themes and sugges‐
tions Multimedia sy
stem:
4 © 5
f Profiles
Creating a new profile #
Select WCreate profile . #
Select an avatar. #
Enterth e name and confi rmwith a. #
Select Continue r. #
Select Current settings. #
Select Save. #
Activate Blu etoo th®
and select Connect
phone, toconnect a mobile phone wi th the
user profile . #
Select Finished.
Selecting profile options #
Select Äfor a profile.
The following functions are available:
R Editing, resetting or deleting a profile
R Resetting themes or favo urites R
Con figuring suggestions
Configuring suggestions #
Select Äfor a profile. #
Select Suggestions settings . #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or off. #
Todeactivate the learning function for
one da y:activate Deact. learn. for 24h .
Fo r24 hours no new actions will be trained
and no data recorded forth e active profile.
Suggestions will continue tobe shown.
Example: if the option is switched on and a
ro ute toa new destination has been calcula‐
te d, this destination would not be take n into
account forth e learning function.
Creating new themes #
Select ©. #
Select THEMES . #
Select WSet theme.
The settings which are sa ved in theth eme
are shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
st ore the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry field and con‐
fi rm with a. #
Select Save. Sy
stem settings Overview of
the sy stem settings menu In
the sy stem settings menu, you can make set‐
tings in thefo llowing menus and control ele‐
ments:
R Display
- Styles
- Instrument lighting
- Display brightness MBUX multimedia sy
stem 263

-
Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting rec‐
ognition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and traf fic announcements
- Telephone
- Voice amplification tothere ar
R Connectivity
- Wi-Fi, Blu etoo th®
, NFC
R Time & date
R Language
R Units for dis tance
R Software upda tes
R Data impo rt/export R
PIN pr otection
R System Reset Information on important sy
stem upda tes Impor
tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Ins tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
A sy stem update consists of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the downloaded sy stem update
R Activation of the downloaded sy stem update
by restarting the sy stem
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
maticall y.
The multimedia sy stem pr ovides a message
when a sy stem update is available.
Yo u ha vethefo llowing selection options:
R Accept and install The sy
stem update will be downloaded in the
bac kground.
R Information
Info rm ation about the pending sy stem
update is displa yed.
R Later
The sy stem update can be downloaded man‐
ually at a later time.
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the downloaded sy stem update is
re ady for ins tallation, you will be informed of this
af te rth e next ignition cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off. 264
MBUX multimedia sy stem

Making an emer
gency call #
Toopen the co ver of SOS button 2, press it
brief ly. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem
(/ page 279).
Using thevo ice dialogue sy stem you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cu stomer Centre forge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page 282).
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa mobile phone network is availa‐
ble.
R The contract partner's mobile network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Calling the Mercedes-Benz Cus tomer Centre
af te r automatic accident or breakdown
de tection
Re quirements:
R The vehicle has de tected an accident or
breakdown situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown
situations under cer tain circums tances.
In theeve nt an accident or breakdown is de tec‐
te d, the emer gency guide sho wssafety no tes in
th e multimedia sy stem displa y.
Af terqu itting the emer gency guide displ ayon
th e multimedia sy stem, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Cus tomer Centre. 280
MBUX multimedia sy stem

#
Push handle 1ofthe bonn etcatch up wards
and lift the bonn etuntil it opens automati‐
call y.
Closing the bonnet #
Lowe rth e bonn etto a height of around
20 cm and then allow it tofall, applying a lit‐
tle forc e as you let it go. #
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Che
cking the coolant le vel &
WARNING Risk of bu rns from hot com‐
ponents in the engine compartment
Cer tain components in the engine compart‐
ment may be very hot, e.g. drive sy stem and
cooler. #
Allow the drive sy stem tocool down
and touch on lythe components descri‐
bed belo w. &
WARNING Risk of scalding from hot
coolant
If yo u open the cap when the drive sy stem is
at normal operating temp erature, you could
be scalded. #
Let the drive sy stem cool down before
opening the cap. #
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. #
Park theve hicle on a le vel sur face. 302
Maintenance and care

R
In automatic car washes with con veyo r sys‐
te ms:
- Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, af terth e car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper
noise. Information on using a high-p
ressure cleaner &
WARNING Risk of an accident when
using high-pressure cleane rswith round-
spray nozzles
The wate r jet can cause extern ally invisible
damage.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage to yourvehicle, obser vethefo l‐
lowing when using a high-pressure cleaner:
R The key is at a minimum distance of 3 m
aw ay from theve hicle. Otherwise theta ilgate
could open unin tentional ly.
R Maintain a dis tance of at least 30 cm tothe
ve hicle.
R Vehicles with deco rative foil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a dis tance of at least 70 cm
between thefo il-c ove red parts of theve hicle
and the nozzle of the high-pressure cleaner.
Mo vethe high-pressure cleaner nozzle
around whilst cleaning. The waterte mp era‐
ture of the high-pressure cleaner must not
exc eed 60°C.
R Obser vethe information on the cor rect dis‐
tan ce in the equipment manufacturer's oper‐
ating instructions. R
Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, elect rical components, batteries,
light sou rces and ventilation slits. Wa
shing theve hicle byhand obse
rveth e legal requ irements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois.
% Obse rveth e no tes on the care of car parts
(/ page 307). Note
s on paint work/matt finish paint work
care Obse
rveth e no tes on cleaning and care toavo id
damaging the paintwor k. Maintenance and care
305