2021 MERCEDES-BENZ EQC SUV display

th
er information can be obtained at a qualified
specialist workshop.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐
fi ed based on the actual operating conditions
and/or loads. Batte
rydisconnection periods The ASS
YST PLUS service inter val display can
calculate the service due date only when the
battery is connec ted. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (/ page 299). Engine compartment
Opening and closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the bonn et
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Do not open or close the bonn etifth ere
is a person in the bonn et's range of
mo vement. &
WARNING Risk of inju rydue todrive
sy stem overheating
If yo u open the bonn etintheeve nt of an
ove rheated drive sy stem or fire inthe engine
compartment, thefo llowing situations may
occur:
R You may come into contact with hot
ga ses.
R You may come into contact with other
escaping hot operating fluids. #
Intheeve nt of overheating or a fire in
th e engine compartment, keep the bon‐
net closed and call thefire service. #
Allow theove rheated drive sy stem to
cool down if the engine must be
opened. &
WARNING Risk of inju rydue tomoving
parts
Components in the engine compartment can
continue torun or start unexpectedly even
when the drive sy stem is switched off. 300
Maintenance and care

#
Check the coolant temp erature display in the
instrument clus ter.
The coolant temp erature must be below
40°C. #
Slowly turn cap 1anti-clockwise torelease
ove rpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. #
Ifth e coolant le vel is below the mar ker bar
2, visit a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre. Only ha ve
th e coolant checked or refilled at a qualified
specialist workshop. To
pping up the windsc reen washer sy stem &
WARNING Risk of bu rns from hot com‐
ponents in the engine compartment
Cer tain components in the engine compart‐
ment may be very hot, e.g. drive sy stem and
cooler. #
Allow the drive sy stem tocool down
and touch on lythe components descri‐
bed belo w. &
WARNING Risk offire and injury from
windsc reen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. #
Avoid fire , naked flames, smoking and
th e creation of spar kswhen using wind‐
screen washer concentrate. #
Remo vecap 1bytheta b. #
Top up thewa sher fluid.
% Further information about the windscreen
wa sher fluid (/ page 350) Main
tenance and care 303

Exterior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plast ic lenses.
Ve hicle soc ket (high-volta gebattery)
R Use clean water and a soft clo thtoclean the
ve hicle soc ket.
R Do not use a high-pressu recleaner or clean‐
ing agents (for example, soap).
Sensors
R Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 187).
R When using a high -pressure cleaner,maintain
a minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Open the camera co ver with the multimedia
sy stem (/ page 229).
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner. Tr
ailer hitch
R Obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R Remo vetraces of rust on the ball, forex am‐
ple, with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti- torsional cou‐
pling, obser vethe manufacturer's operating
instructions. Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethefo l‐
lowing no tes on cleaning and care:
Seat belts R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
R Switch off the display and let it cool down. 308
Maintenance and care

R
Clean the sur face carefully wi tha mic rofibre
clo thand a suitable display care product
(TF T-LC D).
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact wi th the plas‐
tic trim.
Re alwo od and trim elements
R Clean with a mic rofibre clo th.
R Blackpiano-lac quer look: clean with a damp
clo thand soapy water.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not use solvent-based cleaning agents,
polishes or waxes. Ro
of lining
R Clean with a brush or dry shampoo.
Carpet R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
Ste ering wheel made of genuine leather or
DINAMICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use pol‐
ishes or waxes. Otherwise you may
damage thefinish. R
Clean wi tha damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too
damp. R
Do not use a microfibre clo th.
% Leather is a natural product. It has natural
sur face prope rties, such as dif fere nces in
st ru cture, mar kscaused bygrow thand
injury or subtle colour dif fere nces.
Genuine leather seat co vers
R Clean with a damp clo thand then wipe with a
dry clo th.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow th e leathertobecome too
damp.
R Do not use a microfibre clo th.
DINAMICA seat co vers
R Clean with a damp clo th.
R Do not use a mic rofibre clo th.
Imitation leather seat co vers
R Clean with a damp clo thand 1% soapy water.
R Do not use a mic rofibre clo th. Maintenance and care
309

To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 320). #
Make sure that the12 V battery is connected
and charge d.
Obser vethefo llowing points when the12 V bat‐
te ry is disconnected or dischar ged:
R the drive sy stem cann otbe star ted
R the electric parking brake cann otbe released
or applied
R the transmission cann otbe shif tedto posi‐
tion iorj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cann otbe shif tedto i
R ifth e12 V battery is disconnected or dis‐
ch arged
R ifth e multifunction display in the instrument
clus ter is not working R
ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch engine off message
is displa yed #
In such cases, transport theve hicle
(/ page 322).
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km mu stnot be
exc eeded. &
WARNING Risk of accident due to tow‐
ing away ave hicle that is too heavy
If th eve hicle being tow star ted or towed
aw ay is heavier than the permissible gross
we ight of your vehicle, thefo llowing situa‐
tions may arise:
R The towing eyemay become de tach ed.
R The vehicle/trailer combination may even
tip ove r. #
Before tow starting or towing away a
ve hicle, check that it does not exceed
th e permissible gross weight. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross mass must not exceed the
permissible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 346).
To wing away theve hicle #
Fittheto wing eye (/ page 323). #
Fasten theto wing device. Breakdown assis
tance 321

*
NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 76). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 91). #
Deactivate Active Brake Assi st (/ page 213). #
Shift the transmission toi . #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch off the ignition while towing. #
Do not open the driver's door or front
passenger door; the transmission will other‐
wise automatically shift toj . &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning. #
In such cases, do not tow theve hicle. #
Transport theve hicle (/ page 322).
* NO
TEDama getothe drive sy stem The
vehicle may not be towe d in thefo llow‐
ing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning. R
the energy supply or the on-board electri‐
cal sy stem is malfunctioning. #
In such cases, do not tow theve hicle. #
Transport theve hicle (/ page 322).
* NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 320). #
Connect theto w bar totheto wing eye in
order toload theve hicle. #
Shift the transmission toposition i. 322
Breakdown assis tance

If
th e preceding tyre sizes are complemented by
th e+ symbol, the tyre pressure information
fo llowing sho wsalternative tyre pressures.
These tyre pressures may impr oveyour vehicle's
ri de comfort. Energy consum ption may then
increase slightl y.
The load conditions "partially laden" and "fully
laden" are defined in theta ble for dif fere nt num‐
be rs of passengers and amounts of luggage. The
actual number of seats may dif fer from this.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 329)Ty
re pressure moni toring sy stem Fu
nction of the ty repressure moni toring sys‐
tem
The sy stem checks the tyre pressure and the
tyre temp erature of the tyres fitted totheve hicle
by means of a tyre pressu resensor.
The tyre pressure and the tyre temp erature
appear in the on-board computer (/ page 331).If
th ere is a subs tantial pressure loss or if the
tyre temp erature is excessive, you will be
wa rned with display messages (/ page 400) or
th eh warning lamp in the instrument clus ter
( / page 415).
The tyre pressu remonitoring sy stem is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys‐
te m will auto maticallyupdate the new refere nce
va lues af teryo u ha vechanged the tyre pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tyre pressure monitoring
sy stem manually (/ page 332).
Sy stem limits
The sy stem may be impaired or may not function
particularly in thefo llowing situations:
R the tyre pressure has been set incor rectly
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R there is a malfunction caused byano ther
ra dio signal source Checking
the ty repressure with the tyre
pressure moni toring sy stem
Re quirements:
R The ignition is switched on.
On-board computer: 4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Cur rent tyre pressure and tyre temp erature
of the individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving Wheels and tyres
331

%
Ve
hicles with a tyre pressure monitoring
sy stem: if an emer gency spa rewheel is fit‐
te d, the tyre pressure monitoring sy stem
cann otfunction reliabl y.Fo r a few minutes
af te r an emer gency spa rewheel is fitted, the
sy stem may still display the tyre pressure of
th ere mo ved wheel. Only restart the sy stem
again when the emer gency spa rewheel has
been replaced with a new wheel.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 329)
R Tyre pressure table (/ page 330)
R Notes on fitting tyres (/ page 332) Wheels and tyres
343