Page 374 of 453

Display messages
Possible causes/consequences and M
MSolutions
Û Malfunction *T
he drive sy stem is malfunctioning. A warning tone will also sound. #
Consult a qualified specialist workshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must
st op theve hicle immediately in accordance with the traf fic conditions because the drive sy stem is automatically
deactivated. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Switch off the ignition and consult a qualified specialist workshop.
Û
Malfunction Visit workshop *T
he drive sy stem is malfunctioning. #
Consult a qualified specialist workshop.
Without starting engine
again, consult workshop *I
t is not possible torestart the drive sy stem due toa malfunction. #
Do not swit choff the drive sy stem; drive on tothe nearest qualified specialist workshop.
Ý
Reserve level Charge high-
voltage battery *T
hecharge leve l of the high-voltage battery has dropped into there ser verange. #
Charge the high-voltage battery (/ page163). Displ
aymessa ges and warning/indicator lamps 371
Page 375 of 453
Display messages
Possible causes/consequences and M
MSolutions
# 12 V battery See Owner's
Manual *T
he drive sy stem is off and thech arge leve l is too lo w. #
Switch off electrical consumers that are not required. #
Char gethe12 V battery when stationar y.
d
Malfunction *T
he drive sy stem is malfunctioning. The output of your vehicle is restricted. #
Consult a qualified specialist workshop.
d Stop Switch engine off *T
he drive sy stem is malfunctioning. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the drive sy stem. Do not
continue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a qualified specialist workshop.
d Malfunction Visit workshop *T
he drive sy stem is malfunctioning. #
Consult a qualified specialist workshop. 372
Displaymessa ges and warning/indicator lamps
Page 376 of 453

Display messages
Possible causes/consequences and M
MSolutions
High-voltage battery main-
tenance required urgently.
No start in approx. XXX km
(yellow display message) *A
fault has occur red in the high-voltage batter y.
It is no longer possible tostart the drive sy stem af terth e dis tance displ ayed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a qualified specialist work‐
shop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX
km(red display message) *A
fault has occur red in the high-voltage batter y.
It is no longer possible tostart the drive sy stem af terth e dis tance displ ayed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a qualified spe‐
cialist workshop.
High-voltage battery main-
tenance required urgently.
Without engine restart, con-
sult workshop *A
fault has occur red in the high-voltage batter y.
It is no longer possible torestart the drive sy stem once it has been switched off. #
Do not switch off the drive sy stem; drive on tothe nearest qualified specialist workshop. Display messages and
warning/indicator lamps 373
Page 377 of 453

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 ‑V
battery may discharge and starting the engine may be possible only with the help of a second battery (jump
st art).
ï
Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neut rali is selec ted. #
Depress the brake pedal. #
Enga gepark position j.
ï
Trailer coupling in motion *T
he ball neck is retracting/extending.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. 374
Displaymessa ges and warning/indicator lamps
Page 378 of 453

Display messages
Possible causes/consequences and M
MSolutions
ï Check trailer hitch lock *T
he trailer hitch is not operational during a journey with a trailer. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Initiate a new swivel mo vement (/ page 239). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away. #
Ifth e ball neck has been retracted: initiatea new swivel mo vement (/ page 239).
The ball neck will engage vertically in the loc ked position and then engage beneath the bumper. Display messages and
warning/indicator lamps 375
Page 379 of 453

Display messages
Possible causes/consequences and M
MSolutions #
Ifth e ball neck has been extended: initiate a new swivel mo vement (/ page 239).
The ball neck will engage benea th the bumper.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Ù Steering malfunction
Increased physical effort
See Owner's Manual *T
he po werst eering assis tance is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y.Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning. Steering capability is significant lyimpaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. 376
Displaymessa ges and warning/indicator lamps
Page 380 of 453
Display messages
Possible causes/consequences and M
MSolutions #
Consult a qualified specialist workshop. C
*A
t least one door is open. #
Close all doors.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Close the bonn et.
A *T
hetailgate is open. #
Close theta ilgate. Display messages and
warning/indicator lamps 377
Page 381 of 453
Display messages
Possible causes/consequences and M
MSolutions
_ Rear left seat backrest not
locked (Example) *T
he seat backrest of the cor responding seat is not engaged. #
Foldthe seat backrest back until it engages.
¥ Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. #
Top up thewa sher fluid (/ page 303). Tr
ansmission Display messages
Possible causes/consequences and M MSolutions
Only select Park (P) when
vehicle is stationary *
It is possible toselect the park position jonly if theve hicle is stationar y. #
Tostop, depress the brake pedal. #
Shift the transmission topark position jwhen theve hicle is stationar y.
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of park position jand into ano ther transmission position. #
Depress the brake pedal. 378
Displaymessa ges and warning/indicator lamps