2021 MERCEDES-BENZ EQA SUV towing

All
ot
All other models
her models
Char getime – mode 4
with app rox. 100 kW charging
capacity App
rox. 30
min
Char getime – mode 3
with 11 kW charging capacity
(depending on the condition of
th eve hicle body) App
rox. 5 h
45 min
Char getime – mode 2
with 3.7 kW charging capacity App
rox. 18 h
15 min
Char getime – mode 2
with 2.3 kW charging capacity App
rox. 30 h Charging times – modes 2 and 3 apply
toAC
ch arging from 10% to100% of the usable energy
content.
Charging time – mode 4 applies toDC charging
from 10% to80% of the usable energy content.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.The
charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The nominal voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 163). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions of t Mounting dimensions of t
he tr
he tr ailer hitch
ailer hitch 1
Fastening points
2 Overhang dimension
3 Rear axle cent reline 356
356
Te
ch nical data

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
v
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 323).
ò Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
To switch off the engine,
press the Start/Stop but-
ton for at least 3 seconds
or 3 times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Toswitch o. the drive system while theve hicle is in motion (/ page 151).368 368
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
d
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX km
(yellow display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX
km (red display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a quali/ed specialist
wo rkshop. Displ
aymessages and warning/indicator lamps
375
375

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you establish the electrical connection tothe trailer, Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assist is temp orarily una vailable.
The system limits ha vebeen reached (/ page 216).
Once the cause of the problem is no longer present, the system will be available again. #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assist is malfunctioning. 394 394
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you establish the electrical connection tothe trailer, Active Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 219).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
395 395

d
Performance se verely limited........ 367
& Pre-entry climate control (via
ke y) available again aTer engine start..... 366
& Pre-ent ryclimate cont rol (via
ke y) inoperati veHV-battery low .............. 367
h Rectify tyre pressure ..................... 406
! Release parking brake ...................386
Á Replace key.................................. 362
ô Reser veleve l Char gehigh- volt-
age battery............................................ 374
6 Restraint sys. malfunction Con-
sult workshop ....................................... .359
Ù Steering malfunction Increased
ph ysical e.ort See Owner's Manual....... 378
Ù Steering malfunction Stop
immediately See Owner's Manual ........... 379
Û Stop immediately Drive will be
deactivated Char gehigh- volt. battery ..... 372
d Stop Switch engine o................... 375
ç suspended .................................... 389 :
Switch o. lights............................ 365
: Switch on headlamps .................... 365
á temp orarily una vailable Camera
view restric ted....................................... 397
¸ temp orarily una vailable Sensors
dirty....................................................... 396
+ Top up coolant See Owner ’s
Manual.................................................. 369
¥ Top up washer 0uid...................... .380
v Towing not permitted See Own-
er's Manual ............................................ 368
! Turn on the ignition torelease
th e parking brake ................................... 386
d Vehicle is operational Switch o.
ignition before exiting............................. 376
h Warning tyre defect....................... 406
h Wheel sensor(s) missing ................ 405
AC charging inoperative Consult work-
shop ...................................................... 371 Ac
tive Blind Spot Assist cur rently
una vailable See Owner's Manual ............ 394
Ac tive Blind Spot Assist inoperative........ 394
Ac tive Blind Spot Assist not available
when towing a trailer See Owner's
Manual................................................. .395
Ac tive bonnet malfunction See Own-
er's Manual............................................ 379
Ac tive Brake Assist Functions cur-
re ntly limi ted See Owner's Manual .........402
Ac tive Brake Assist Functions limited
See Owner's Manual.............................. 403
Ac tive Distance Assist available again ..... 391
Ac tive Distance Assist cur rently
una vailable See Owner's Manual ............ 390
Ac tive Distance Assist inoperative.......... 390
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ............ 395
Ac tive Lane Keeping Assist inoperative... 395 Index
429 429

EU type appr
ov
EU type appr oval number
al number ............................. 349
Ext
Ext er
erior lighting
ior lighting
Care..................................................... .307
Ext
Ext er
erior lighting
ior lighting
see Lights F
F
F
F atigue det
atigue det ection
ection
see ATTENTION ASSIST
F
F ir
ir e e
e e xtinguisher
xtinguisher.......................................... 312
F
F irs
irst-aid kit t-aid kit (soT
(soTsided)
sided)................................ .312
Flat to
Flat towing
wing
see Tow- bar system
Flat tyre
Flat tyre MOExtended tyres................................. 313
No tes..................................................... 313
TIREFIT kit.............................................. 315
Wheel chang e........................................ 340
Floor mats
Floor mats................................................... 129
F
F oil cov oil cov er
ering
ing
Ra dar and ultrasonic sensor s................. 188
Fr
Fr ee
ee soTw
soTw are
are................................................. 43 F
F
r
req
eq uencies
uencies
Mobile phone......................................... 348
Tw o-w ayradio........................................ 348
Fr Fr ont airbag (dr
ont airbag (dr iv
iver
er , fr
, fr ont passeng
ont passeng er)
er).............. 50
Fr
Fr ont passeng
ont passeng er seat
er seat
see Seat
F
F uel consump
uel consump tion indicat
tion indicator
or
Calling up.............................................. 161
F
F unction seat
unction seat
see Door control panel
F
F uses
uses
Before replacing a fuse.......................... 328
Fu se assignment diag ram. ...................... 328
Fu se box in the engine compartment......3 29
Fu se box in the front passenger foot-
we ll........................................................ 330
Fu se box in the load compartment......... 331
No tes..................................................... 328 G
G
Gar
Gar ag
age door opener
e door opener
Clea ring the memory.............................. 185 Gar
Gar
ag
age door openers
e door openers
Opening/closing the door......................1 85
Prog ramming buttons............................. 183
Re solving problems................................ 184
Syn chronising thero lling code................ 184
Genuine par
Genuine par ts
ts................................................ 23
Gr Gr oss mass oss mass.................................................. 349 H
H
Handbr
Handbr ake
ake
see Electric parking brake
Handling c
Handling c har
har act
acter
eris
istics (unusual)tics (unusual) ................ 332
HANDS-FREE A
HANDS-FREE A CCESS
CCESS................................... 90
Hazar
Hazar d w
d war
arning lights
ning lights................................... 132
Head r
Head r es
estrtraint
aint
Fr ont (adjusting mechanically)................ 106
Re ar (adjusting)..................................... .107
Re ar (removing//tting)........................... 108
Head-up displ ay
Head-up display
Adjusting brightness (on-board com-
puter).................................................... 248
Ad justing display elements (on-board
co mp uter).............................................. 248 434
434
Index

Operating
the memory function.............. 113
Pa rking position..................................... 140
Setting................................................... 139
Ov
Ov er
erhead contr
head contr ol panel
ol panel
Overview.................................................. 14
Owner's Manual
Owner's Manual Vehicle equipment................................... 25
Owner's Manual (digit
Owner's Manual (digit al)
al)........................... 20, 21 P
P
P
P aint (cleaning ins
aint (cleaning ins tr
tructions)
uctions) ........................ .305
P
P aint code
aint code................................................... 349
P
P anor
anor ama sliding sunr
ama sliding sunr oof
oof
see Sliding sunroof
P
P ar
ar k position
k position
Engaging................................................ 162
Selecting automatically..........................1 62
P
P ar
ar king
king
see Electric parking brake
P
P ar
ar king aid
king aid
see Parking Assist PARKTRONIC
P
P ar
ar king Assis
king Assist P t PARK
ARK TR
TRONIC
ONIC
Ac tivating............................................... 231 Ad
justing warning tones......................... 232
Deactivating........................................... 231
Fu nction................................................ 228
Side impact pr otection........................... 230
System limitations.................................. 228
P P ar ar king assist
king assist ance syst
ance syst ems
ems
see Active Parking Assist
P P ar ar king br
king br ake
ake
see Electric parking brake
P
P ar
ar king lights
king lights............................................... 130
P
P ar
ar king op
king op tion
tion
Selecting............................................... 269
P
P ar
ar king position
king position
Outside mir rors...................................... 140
St oring the position of the passenger
outside mir ror using reve rsege ar........... 141
P
P ar
ar king ser
king ser vice
vice
Selecting parking options...................... .269
P
P ar
ar titioning net
titioning net
At tach ing............................................... 120
P
P ASSEN
ASSEN GER AIR BA
GER AIR BAG st
G st atus display
atus display
see Automatic front passenger airbag shuto. P
P
edes
edes tr
trian pr ot
ian pr otection
ection
see Active bonnet (pedestrian pr otection)
P
P er
er missible axle load
missible axle load ....................................3 49
P
P er
er missible to
missible towing met
wing met hods
hods........................ .323
Pe
Pe ts in t
ts in t he v
he vehicle
ehicle.......................................... 78
Plas
Plastic tr tic tr im (Car
im (Car e)
e)........................................ 308
P
P os
ost-collision br t-collision br ake
ake........................................ 58
Pow
Pow er supply
er supply
Switching on (start/s top button)............ 150
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control (immediat
ol (immediat e)
e)........... 146
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control at depar
ol at depar ture
ture
time
time Function................................................ 145
Setting.................................................. .146
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control f
ol for depar
or depar ture
ture
time
time Activating/deactivating.......................... 146
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control using tol using t hekey
he key
Fu nction................................................ 144
Setting.................................................. .145
Pr
Pr e-entr
e-entr y climat
y climat e contr
e control via t
ol via thekey
he key
Ac tivating/deactivating.......................... 145 Index
441
441