2021 MAZDA MODEL CX-9 Owners Manual

Pick up/hang up the Phone, or Activate Voice Control Using the Switch
Ta l k b u t t o n
Activates the voice recognition. In addition, it skips the voice guidance.
Pick-up button
Responds to incoming calls. In addition, after selecting a contact or dialing a number, it
places the call when the button is pressed.
Hang-up button
Ends the call or refuses an incoming call. In addition, it ends the voice recognition
operation.
▼ Operation Using Voice Recognition Function
Talk button Hang-up button

Ta l k b u t t o n
Activates the voice recognition. In
addition, it skips the voice guidance.
Hang-up button
It ends the voice recognition operation.

Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
Press the hang-up button.
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Say, “Cancel”.
Operate the commander switch or the center display (only when vehicle is stopped).
Skipping Voice Guidance (for faster operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation method while in the voice recognition mode, say
“Tutorial” or “Help”.
Commands useable anytime during voice recognition
“Go Back” and “Cancel” are commands which can be used at anytime during voice
recognition.
Returning to prev ious operation
To return to the previous operation, say, “Go Back” while in voice recognition mode.
Cancel
To put the Bluetooth
® Hands-Free system in standby mode, say, “Cancel” while in voice
recognition mode.
To prevent a deterioration in the voice rec ognition rate and voice quality, the following
points should be observed:
The voice recognition cannot be performed while voice guidance or the beep sound is
operating. Wait until the voice guidance or the beep sound is finished before saying
your commands.
Phone related commands are available only when your phone is connected via
Bluetooth
®. Make sure your phone is connected via Bluetooth® before you operate phone
related voice commands.
Music play commands, such as Play Artist and Play Album can be used only in USB
audio mode.
Do not speak too slowly or loudly (no loud voice).
Speak clearly, without pausing between words or numbers.
Dialects or different wording other than hands-free prompts cannot be recognized by
voice recognition. Speak in the wording specified by the voice commands.
It is not necessary to face the microphone or approach it. Speak the voice commands
while maintaining a safe driving position.
Close the windows and/or the moonroof to reduce loud noises from outside the vehicle, or
turn down the airflow of the clim ate control system while Bluetooth
® Hands-Free is being
used.
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Make sure the vents are not directing air up towards the microphone.

Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specified name and
number are put into the {}.
Standard command
Voice command Function
Help Usable commands can be verified.
Tutorial Basic voice commands and methods of use can be verified.
(Navigate/Take me/Drive) Home Set the destination to Home.
Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Redial Call to the last contact you called.
Callback Call to the last contact who called you.
Entertainment (audio) related command
Voice command FunctionCorresponding audio
source
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio.
Can also switch to each audio source by similarly us
‐
ing commands such as FM, AM, or USB. All
Play Artist {Artist name} Plays the selected artist. USB
Navigation related command*
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
Some commands cannot be used depending on the grade and specification.
Some commands cannot be used depending on the device connection conditions and the
use conditions.
The commands are examples of the available commands.
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▼Appendix
Gracenote® Database
When a USB device or Bluetooth® device is connected to this unit and the audio is played,
the album name, artist name, genre and title information are automatically displayed if there
is a match in the vehicle's database compilation to the music being played. The information
stored in this device uses database information in the Gracenote
® music recognition service.
This application or device contains software from Gracenote, Inc. of Emeryville, California
(“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables this
application to perform disc and/or file iden tification and obtain music-related information,
including name, artist, track, and title informati on (

GRACENOTE DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. GRACENOTE DOES NOT WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES.
© Gracenote, Inc. 2009
Updating the database
The Gracenote® media database can be updated using USB device.
1. Connect a USB device containing the software for updating Gracenote
®.
2. Select the
icon on the home screen to display the Settings screen.
3. Select the
tab and select .
4. Select
. The list of the update package stored in the USB device and the version
are displayed.
5. Select the package to use the update.
6. Select
.
NOTE
Gracenote® can be downloaded from the Mazda Hands-free Website.
SiriusXM
® Satellite Radio*
SiriusXM® All Access Subscription
Hopefully, you're already loving SiriusXM in your new Mazda. But don't stop there — you
can also listen on the app and online. All Access is the very best subscription package –
with the most channels and the most flexib ility. With All Access, you get every channel
available on satellite radio, plus you can listen on the app and online — so you can enjoy
SiriusXM wherever you are. Here's what's included:
-Over 150 satellite channels to enjoy in your car, coast-to-coast, 24/7.
-All kinds of commercial-free music, plus every major sport, world-class news and the
biggest names in talk & entertainment.
-All of our premium programming, including Howard Stern, every NFL, MLB
®, and NBA
game, NHL
® games, every NASCAR® race, 24/7 talk channels dedicated to the biggest
leagues, and much more.
All SiriusXM services require a subscription, sold separately or as a package by SiriusXM
Radio Inc. (or, in Canada, SiriusXM Canada In c.), after any trial subscription which may be
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included with your vehicle purchase or lease. To subscribe after your trial subscription, call
1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
CAUTION
It is prohibited to copy, decompile, disasse mble, reverse engineer, hack, manipulate, or
otherwise make available any technology or so ftware incorporated in receivers compatible
with the SiriusXM satellite radio service or that support the SiriusXM website, the online
service or any of its content. Furthermore, the AMBE
® voice compression software included in
this product is protected by intellectual proper ty rights including patent rights, copyrights,
and trade secrets of Digital Voice Systems, Inc. The SiriusXM Service may include traffic,
weather and other content and emergency alert information and data. Such information and
data is not for “safety for life”, but is merely supplemental and advisory in nature and,
therefore, cannot be relied upon as safety critical. Neither SiriusXM nor Mazda is responsible
for any errors in accuracies in the SiriusXM data services or its use in applications. The
SiriusXM content is subject to change without notice.
HD Radio™
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CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHAT SOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICAT ION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
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Android Auto™
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
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