2021 KIA SOUL Navigation System Quick Reference Guide

9-23
Configuring the media settings
Set to receive a notification when the information changes during
playback or to include sub-folders when playing a folder on
repeat.
Media Change Notifications
You can set to briefly display media information at the top of
screen while playing the next item when you move from the
media player screen to another.
Use Blue Light Filter
Enable or disable blue light filtering.
Blue Light Filter Settings
Set to activate blue light filtering automatically based on the
ambient light or pick the time range manually.
\225Automatic: Enable blue light filtering based on the ambient
light.
\225Scheduled Time: Enable blue light filtering during the set
time range.
Reset
You can initialize all display settings such as brightness.

9-24
Updating the system software
and map
You can update the navigation map and infotainment system.
Please visit your local dealership to update your system.0000
A
Any changes made after the update file is created are not
reflected in the map. As a result, certain roads, buildings, and
speed limits on the map may not be up to date.
0000
A
Depending on the total data amount, an update may take
several minutes.
0000
A
Do not turn off the system or remove the storage device while
the update is in progress. When power supply is cut off or the
storage device is removed from the system, it may damage
the data or cause a system malfunction.
Repeat Folder
Set to include sub-folders when playing a folder on repeat.

Appendix
Solutions
System status indicator icons FAQ
Product specifications
Important information Index
Trademarks
Open Source Information
10

10-2
Solutions
Before reporting a malfunctioning system, refer to the following table and see if you can identify and fix the problem. If the problem persists
or you are unable to locate your specific need, contact your place of purchase or dealer.
Sound and display
SymptomPossible cause Solution
A blank screen appears and
sound is not audible. The system is turned off.
\225
Check that the start switch is in “ACC” or “ON.”
\225Press the [ POWER] button to turn on the system.
Sound volume is too low. On the control panel, turn the [VOLUME] knob to adjust the volume.
Sound is muted. On the steering wheel, press the [
] button to make the sound
audible.
Sound is audible from only one
side of the speakers. Sound is imbalanced.
On the All Menus screen, touch Setup >
Sound >
Position and
adjust the sound outputs for the left and right speakers.
> See
“ Position.”
The sound is cut off or noise is
heard. Vibration occurs in the system.
When the system vibrates, the sound may be cut off or noise may
occur. This is not a system failure. The system is restored as soon as
the vibration stops.

10-3
SymptomPossible cause Solution
The image quality is poor. Screen adjustment is required. On the All Menus screen, touch Setup >
Display >
Illumination,
and then adjust the brightness.
> See “Illumination.”
Vibration occurs in the system. The images may get distorted when vibration occurs in the system.
This is not a system failure. The system is restored as soon as the
vibration stops.
The display is aged or the system
performance is degraded. If the problem persists, contact your place of purchase or dealer.
Small red, blue, and green dots
are shown on the screen. LCD has very high-density pixels. For this reason, there may be dead
pixels (that are always off) or lit pixels (that are always on) within 0.01
percent of the total pixels.

10-4
USB playback
SymptomPossible cause Solution
Files in a USB device cannot be
played. There are no compatible files for
playback Copy the files that can be played by the system to the USB device
and connect the device again.
> See “USB mode.”
Poor connection is found.
Remove the USB device from the USB port and then reconnect it
properly.
The USB device is dirty. Remove foreign materials from the surface that contacts the USB
device and USB port.
A USB hub or extension cable is
used.
Connect the USB device directly to the USB port on the vehicle.
The USB device is non-standard. Use a USB device that is compatible with the system. > See “USB
mode.”
The USB device is damaged. Use your computer to format the USB device and then connect the
device again. Format the device in FAT16/32 format.

10-5
Bluetooth connection
SymptomPossible cause Solution
The system is not detected by a
Bluetooth device. Registration mode needs to be
run. On the All Menus screen, touch Setup
>
Device Connections
> Bluetooth >
Bluetooth Connections >
Add New to run the
registration mode and perform search again from the Bluetooth
device.
> See “Connecting a Bluetooth device.”
The Bluetooth device is not
connected. The Bluetooth function should
be activated. Activate the Bluetooth function on the Bluetooth device to connect.
Any error occurs while using the
Bluetooth function.
\225 Turn the Bluetooth function OFF / ON on the Bluetooth device
and then connect the device again.
\225Turn the Bluetooth device off and on and then connect the device
again.
\225Remove the battery from the Bluetooth device and attach it back,
turn on the device, and then connect the device again.
\225Delete the system and Bluetooth device from the registration lists
respectively, and then connect the device again.

10-6
Phone projection
SymptomPossible cause Solution
The phone projection function
is not performed when a
smartphone is connected using
a USB cable. Phone projection is not
supported.
Visit the website to check whether your smartphone supports the
phone projection.
\225
Android Auto: https://support.google.com/androidauto
\225Apple CarPlay: http://www.apple.com/ios/carplay
The function is inactive.
\225 On the All Menus screen, touch Setup >
Device Connections,
select the function to use, and then turn on the phone projection
option.
\225 Make sure that the phone projection is not disabled in the
application settings or block-out settings on your smartphone.
Smartphone is encountered with
poor operation or malfunction.
\225 Check that the smartphone battery level is not too low.
Recognition may not work properly when the battery level is too
low.
\225The phone projection may not work properly when the signal
strength is weak.
\225When the smartphone is locked, first unlock it.
\225Initialize the smartphone and connect the device again.
A black screen appears when
the phone projection is
activated or in use. The smartphone malfunctions.
\225
Remove the USB cable from the smartphone and connect the
device again.
\225Initialize the smartphone and connect the device again.