2021 KIA SOUL Navigation System Quick Reference Guide

UVO service
Running the UVO
UVO
08

8-2
Service restrictions
UVO services are provided via the mobile communication
network. Accordingly, the service may be restricted depending on
the mobile communication network condition. Use the network
signal strength icon (
) at the top of the screen to check the
mobile communication status.
0000
A
It is recommended to use the service when the number of
signal bars in the icon is 4 or more.
0000
A
Depending on the network signal status, access to UVO may
be restricted in the following locations:
-Inside a building or tunnel
-Mountain or forest area
-Road close to a cliff
-Area densely populated with tall buildings
-Road under expressway or multi-level road
-Communication shadow area according to the service
provider’s network coverage policy
UVO service
UVO provides connected car services, such as roadside assistance
and emergency rescue, via the latest IT and communication
technologies.
When you have subscribed to UVO, you can use the UVO service
by using the [
] buttons. You can also access other useful
features using the UVO menu on your system.
0000
A
You must be an active UVO subscriber or within the initial
free trial period to receive UVO services, including Auto Crash
Notifications.
0000
A
Depending on the conditions such as vehicle type, system
type, and the subscribed service package, available services
may differ.
0000
A
Some services may incur additional charges.
0000
A
Services may be modified, added, or deleted by changes in
the company's policies.

8-3
3 Enter your phone number or email address, and
then touch Submit.
0000
A
When you have a registered account and verification code,
touch I already have a code.
4 Enter the verification code you received from
MyUVO.com and then touch Submit.
0000
A
Now activation starts. While the activation is in progress,
the system buttons are locked.
Subscribing to the service
You must activate the service to use it on the system. An account
with MyUVO.com is required to activate the service. When you do
not have an account, create a new account to activate the service.
When you already have an account, enter the verification code
you received from MyUVO.com.
\334Caution
Do NOT turn off the vehicle when the service setting is in
progress. It may cause system malfunction.
1 Park your vehicle in a safe place.
0000
A
You cannot enter information for service activation while
your vehicle is moving.
2 On the All Menus screen, touch UVO >
UVO
Settings >
Activate UVO.

8-4
Running the UVO
You can run the UVO in the system to use the service.
On the All Menus screen, touch UVO.
\037\036\035
\034\033
\032\031
a Returns to the previous step.
b Call to the Roadside Assistance using the UVO service. > See
“ Contacting for roadside assistance.”
c Check your vehicle′s abnormal conditions and see the
diagnosis result.
> See “Diagnosing the vehicle.”
d See the location information received from the UVO website
or the UVO application.
> See “Using the received location
information.”
e Call the UVO Center to request help or make inquiries about
using the UVO service.
\334Caution
Do not turn off the vehicle while the activation is in progress. It
may cause a system malfunction.
0000
A
When activation fails, contact the UVO Center at (844) UVO-
9411.
0000
A
When your UVO service expires, you can reactivate the service
by renewing your subscription on MyUVO.com and entering
your verification code again in the Activate UVO menu.

8-5
f Access the UVO service to use it on the system, activate
the automatic 911 connection feature, or access modem
information.
g The list of menu items appears.
\225User's Manual on Web (QR Code): Displays the QR code
that provides access to the online user manual for the
system.
\225Split Screen: Can turn on or off the split screen mode.
\335Warning
Driving while distracted may cause a loss of vehicle control
that may lead to an accident, severe bodily injury, or death. The
driver's primary responsibility is the safe and legal operation of
the vehicle, and the use of any vehicle systems, including the
touch screen and steering wheel controls that take the driver's
eyes, attention, and focus away from safe driving or that are not
permissible by the law, should never be used while driving.
0000
A
Use the UVO features on the system when the vehicle is
stationary with the vehicle turned on.
Viewing driving information
You can analyze the driving patterns by checking the driving
information such as driving time, distance, idle time, and vehicle
speed distribution. Use this information to ensure safe and
economic driving.
1 On the All Menus screen, touch Driving Info.
2 Check the driving information of your vehicle.
0000
A
To see the latest information, touch Update.

8-6
Diagnosing the vehicle
If you are curious about whether or not there is a problem with
your vehicle, you can diagnose your vehicle. With the diagnosis
result, you can also reserve a maintenance service.
1 Park your vehicle in a safe location.
0000
A
The vehicle must be stationary because some components
cannot be diagnosed while driving.
2 On the All Menus screen, touch UVO >
Vehicle
Diagnostics.
Remote vehicle diagnosis starts.
0000
A
Keep the screen on until the diagnosed result appears.
When you switch to another screen during diagnosis, the
diagnosis service is canceled.
Contacting for roadside assistance
When you encounter a disabled vehicle or other problems on
the road, you can directly contact the UVO Center for roadside
assistance and receive the service for vehicle towing.
Perform any of the following methods:
\225On the All Menus screen, touch UVO >
Roadside Assist.
\225
Press the [] button on the vehicle.
0000A Depending on the network status, this feature may not work
correctly.

8-7
Using the received location information
You can view points of interest (POIs) received from the UVO
website and the UVO application and set one of them as the
destination.
1 On the All Menus screen, touch UVO >
My POIs.
2 From the list of received locations, select a place
name.
3 See the diagnosis results and perform a required
function, as follows:
\225
To schedule a maintenance service at a preferred Kia
dealership or the nearest one, touch Schedule Service.
\225To call the UVO center for roadside assistance, touch
Roadside Assist.
0000A A diagnosis result provided by this service is only an estimated
result based on the signals from your vehicle. Visit a Kia
Motors dealership for a detailed diagnosis.
0000
A
When a critical diagnostics issue is detected on your
vehicle, an automatic diagnosis starts when a warning light
illuminates on the instrument cluster. You are notified of the
diagnosis result.
0000
A
Your preferred dealership must be registered on MyUVO.com
for you to schedule a maintenance service with it.

8-80000
A
When the storage space is not sufficient, data is automatically
deleted from the oldest ones.
0000
A
To make a call to the selected location, make sure that your
mobile phone has been connected to Bluetooth or Phone
Projection.
Contacting the UVO Center
You can contact a UVO Center representative directly to request
help or make inquiries about using the UVO services.
Perform any of the following methods:
\225On the All Menus screen, touch UVO >
Virtual Assistant.
\225
Press the [] button on the vehicle.
0000
A
To end the call, touch End on the screen or press the [
]
button.
0000
A
This feature is not available during a Bluetooth call.
3 Check the location information.
\037
\036
\035
\034
\033
a Returns to the previous step.
b Displays the detailed information of the selected place
including the address and contact number.
c Displays the location of the selected place on the map.
d Dials the phone number of the location. This option is
available only when the phone number is included in the
location.
e The list of menu items appears.
\225Delete: Can delete a location from the list.
\225User's Manual on Web (QR Code): Displays the QR
code that provides access to the online user manual
for the system.
\225Split Screen: Can turn on or off the split screen mode.