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Contacting for roadside assistance
When you encounter a disabled vehicle or other problems on
the road, you can directly contact the UVO Center for roadside
assistance and receive the service for vehicle towing.
Perform any of the following methods:
On the All Menus screen, press UVO
>
Roadside Assist.
Press the [] button on the vehicle.
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Depending on the network status, this feature may not work
correctly.
Diagnosing the vehicle
If you are curious about whether or not there is a problem with
your vehicle, you can diagnose your vehicle. With the diagnosis
result, you can also reserve a maintenance service.
1 Park your vehicle in a safe location.
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The vehicle must be stationary because some components
cannot be diagnosed while driving.
2 On the All Menus screen, press UVO >
Vehicle
Diagnostics.
Remote vehicle diagnosis starts.
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Keep the screen on until the diagnosed result appears.
When you switch to another screen during diagnosis, the
diagnosis service is canceled.
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Using the received location information
You can view points of interest (POIs) received from the UVO
website and the UVO application and set one of them as the
destination.
1 On the All Menus screen, press UVO >
My POIs.
2 From the list of received locations, select a place
name.
3 See the diagnosis results and perform a required
function, as follows:
To schedule a maintenance service at a preferred Kia
dealership or the nearest one, press Schedule Service.
To call the UVO center for roadside assistance, press
Roadside Assist.
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A diagnosis result provided by this service is only an estimated
result based on the signals from your vehicle. Visit a Kia
Motors dealership for a detailed diagnosis.
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When a critical diagnostics issue is detected on your
vehicle, an automatic diagnosis starts when a warning light
illuminates on the instrument cluster. You are notified of the
diagnosis result.
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Your preferred dealership must be registered on MyUVO.com
for you to schedule a maintenance service with it.
