2021 HONDA RIDGELINE Owner's Manual (in English)

280
uuAudio Error Messages uAndroid/Apps
Features
Android/Apps
If an error occurs while using the audio system or apps, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:****part is variable characters, and will change depending upon where an error occurs.
Error MessageSolution
Unfortunately, **** has
stopped.*1Error has occurred within app, select OK on the screen to close the app.
**** is not responding.
Would you like to close
it?
*1
App is not responding.
Select Wait if you can wait for a response from app a littl e longer. If it does not respond even if you keep
waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data
Reset .
2Defaulting All the Settings P. 322

281
Features
General Information on the Audio System
SiriusXM® Radio Service*
1.You need your radio ID ready before regist ering for subscription. To see the ID in
the screen, select Channel to 0.
2. Have your radio ID ready, and either call or visit the SiriusXM® website to
subscribe.
Switch to the SiriusXM ® mode by using the SOURCE button on the steering wheel,
or through the audio/information screen, and stay in this mode for about 30
minutes until the service is activated. Make sure your vehicle is in an open area with
good reception.
Channel Not Subscribed:
You are not subscribed to the channel selected.
Subscription Update:
SiriusXM ® radio is receiving informati on update from the network.
Channel Not Available:
No such channel exits, or the artist or title information is unavailable.
No Signal:
The signal is too weak in the current location.
Antenna Disconnected, Antenna Shorted:
There is a problem with the SiriusXM ® antenna. Contact a dealer.
■Subscribing to SiriusXM® Radio
■Receiving SiriusXM ® Radio
■SiriusXM ® Radio Display Messages
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
•US: SiriusXM ® Radio at
www.siriusxm.com/subscribenow , or 1-866-635-
2349
•Canada: SiriusXM ® Canada at
www.siriusxm.ca/subscribe-now , or 1-877-209-
0079
1 Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite reception interruptions. Sa tellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.
You may experience rece ption problems under the
following circumstances:
•In a location with an obstruction to the south of
your vehicle.
•In tunnels
•On the lower level of a multi-tiered road
•Large items carried on the roof rack
* Not available on all models

282
uuGeneral Information on the Audio System uCompatible iPod, iPhone, and USB Flash Drives
Features
Compatible iPod, iPhone, and USB Flash Drives
• A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, or AAC formats may be unsupported.
■iPod and iPhone Model Compatibility
Model
Made for iPod (5th generation)
Made for iPod classic 80GB/160GB (launch in 2007)
Made for iPod classic 120GB (launch in 2008)
Made for iPod classic 160GB (launch in 2009)
Made for iPod nano (1st to 7th generation) launch in 2012
Made for iPod touch (1st to 5th generation) launch in 2012
Made for iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s/iPhone 5/iPhone 5c/iPhone
5s/iPhone6
1 iPod and iPhone Model Compatibility
This system may not work with all software versions
of these devices.
The Lightning connector work s with iPhone 6, iPhone
5s, iPhone 5c, iPhone 5, iPod touch (1st to 4th
generation), and iPod na no (7th generation).
The 30-pin connector work wi th iPhone 4s, iPhone 4,
iPhone 3GS, iPhone 3G, iPod touch (5th generation),
iPod classic, iPod nano (1st to 6th generation), and
iPod (5th generation).
USB works with iPhone 6, iPhone 5s, iPhone 5c,
iPhone 5, iPhone 4s, iPhone 4, iPhone 3GS, iPhone
3G, iPod touch (1st to 5th generation) launch in
2012, iPod nano (1st to 7th generation) launch in
2012, iPod classic 160GB (launch in 2009), iPod
classic 120GB (launch in 2008), iPod classic 80GB/
160GB (launch in 2007), iPod (5th generation).
■USB Flash Drives1 USB Flash Drives
Files on the USB flash drive are played in their stored
order. This order may be different from the order
displayed on your PC or device.

283
uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
Honda App License Agreement
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (THI S “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”) AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT. THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR
OPERATED BY AMERICAN HONDA MOTOR CO . INC., (“HONDA,” “US,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HONDA” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND
ITS AFFILIATES AND DESIGNATED AGENTS. THE SERVICES ARE OWNED (OR LICENSED), PR OVIDED, AND/OR OPERATED BY HONDA OR A
THIRD-PARTY SERVICE PROVIDER (A “PROVI DER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.
A. Description of the Software. The SOFTWARE includes the software, firmware and the like, installed and executing on your VEHICLE
during manufacture, and thereafter updated from time to time by HONDA, you or an authorized HONDA dealer (a “DEALER”). The
SOFTWARE allows you to access and use a variety of SERVICES, including but not limited to: (a) HONDA applications, services, an d content
provided through the SOFTWARE (together, “H ONDA SERVICES”); and (b) PROVIDER applicatio ns, services, and content provided through
the SOFTWARE (together, “PROVIDER SERVICES” ), each of which may provide access to various information, media, content, and services.
B. SOFTWARE Licensing and Intellectual Property.
1. SOFTWARE. This AGREEMENT grants you a non-exclus ive, limited, and revocable license to use the SOFTWARE and SERVICES solely (a)
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), or a
DEALER and (c) as permitted under the terms of this AGREEMENT.
2. HONDA Services. The SOFTWARE may provide you with access to various HONDA SERVICES. Inst allation, activation, or use of HONDA
SERVICES may require your consent to addi tional terms, conditions, and privacy policies applicable to those HONDA SERVICES (the
“HONDA TERMS”). You acknowledge and agree that any collection, use, sharing of data generated by yo ur VEHICLE or your use of your
VEHICLE, and your use of the HONDA SERVIC ES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be
specifically applicable to such HONDA SERVICES or data generation. The HONDA SERVI CES may collect, use, and share such data while
you are using the SOFTWARE.
■END USER LICENSE AGREEMENT

284
uuGeneral Information on the Audio System uHonda App License Agreement
Features
3. Open-Source Software. The SOFTWARE and SERVICES may incorporate softw are licensed to HONDA under free or open-source
licenses which govern HONDA’s distri bution and your use of such software. HONDA and the third-party authors, licensors, and distributors
of such software disclaim all warranties and all liability ar ising from any and all use or distribution of the software. To the extent such
software is provided under terms that diffe r from the applicable free or open-source licenses, those terms are offered by HONDA alone.
Additional information regarding free and open -source software incorporated in the SOFTWARE and SERVICES is available in this m anual
or within the SOFTWARE.
4. Provider Services. The SOFTWARE may provide you with access to various PR OVIDER SERVICES. Installation or use of such PROVIDER
SERVICES may require your consent to additi onal terms, conditions, and privacy policies of the applicable PROVIDER (the “PROVIDER
TERMS”). This AGREEMENT restricts the manner in which you can in stall and use PROVIDER SERVICES but does not grant you a license or
permission to use such PROVIDER SERVICES. Your permission to use PROVIDER SERVICES is limited a nd subject to any license grants,
conditions, and limitations included in the PROVIDER TERMS. You ac knowledge that any collection, use, sharing of your information,
targeted advertising practices by PROVIDERS, and your use of the PROVIDER SERVICES shall be subject to both this AGREEMENT and any
applicable PROVIDER TERMS. The PROVIDER SERVICES may collect, use, and share such information while you are using the SOFTWARE.
5. License Limitations and Restrictions on Use.
(a) Limited License.
You understand and agree that the SOFT WARE and SERVICES are licensed, not sold, to you solely for use in accordance
with this AGREEMENT and any applicable PR OVIDER TERMS, and any documentation for th e VEHICLE made available to you by HONDA
(any “DOCUMENTATION”). HONDA and its licenso rs reserve all rights in the SOFTWARE and HONDA SERVICES not expressly granted to
you under this AGREEMENT. PROVIDERS and th eir licensors reserve all rights in the PROVIDER SERVICES not expressly granted to yo u under
the applicable PROVIDER TERMS.

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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
(b) Restrictions on Use. The licenses granted under this AGREEMENT do not permi t you to use the SOFTWARE or SERVICES on a device
other than your VEHICLE. As a condition of using the SOFTWA RE and SERVICES, you agree that you may not and will not:
6. Intellectual Property Rights. All title and intellectual property rights in and to the SOFTWA RE and SERVICES, the accompanying
DOCUMENTATION, and all copies of the SOFTWARE or SERVICES are owned by HONDA, PROVIDERS, or their suppliers or licensors. This
AGREEMENT does not grant you any rights in c onnection with any trademarks or service marks of HONDA, PROVIDERS, or their licens ors,
affiliates, or suppliers. (1) copy, download, distribute, modify, publish, sell, rent, leas
e, lend, license, sublicense, reuse, or create derivative works of the
SOFTWARE or SERVICES or any of the content or other material within the SOFTWARE or SERVICES, including without limitation,
HONDA or PROVIDER names, logos, or any other trademarks of HONDA or PROVIDERS or used in association with the SOFTWARE or
any SERVICES, except as required to use the SOFTWARE or SERVICES in accordance with this AGREEMENT, any applicable PROVIDER
TERMS, and the DOCUMENTATION;
(2) access or use the SOFTWARE or SERVICES in any manner intended to damage or impair the operation of the SOFTWARE or SERVICES
or interfere with anyone else’s use and enjoyment of the SOFTWARE or SERVICES;
(3) access or attempt to access any system or server on which the SOFTWARE or SERVICES is hosted or modify or alter the SOFTWARE
or SERVICES in any way;
(4) use the SOFTWARE or SERVICES for any unlawful purpose, or in violation of any third party rights;
(5) use the SOFTWARE or SERVICES in violation of any applicable traffic regulations, rules or laws, including but not limited t o any driver
distraction laws, rules or regulations;
(6) violate the terms of this AGREEMENT, any HONDA TERMS, any PROVIDER TERMS or other applicable third-party terms, conditions,
and privacy policies; or
(7) reverse engineer, decomp ile, disassemble, attempt to derive the source code of, nor permit others to reverse engineer, deco mpile,
or disassemble, or attempt to derive the source code of the SOFTWARE or SERVICES, exce pt and only to the extent that such activity is
expressly permitted (a) by applicable law notwithstanding this li mitation or (b) the terms of applicable free or opensource software
licenses.

286
uuGeneral Information on the Audio System uHonda App License Agreement
Features
7. Export Restrictions: You acknowledge that the SOFTWARE and SERVICES are subject to U.S., European Union, and other export
jurisdictions. You agree to comply with all applicable international and nati onal laws that apply to the SOFTWARE and SERVICES, including
the U.S. Export Administration Regulations, as well as end-user, en d-use, and destination restrictions issued by the U.S. and other
governments.
C. SOFTWARE Operation
1. HONDA reserves the right to suspend or te rminate your access to and use of the SOFTWARE or SERVICES if you are found to be in
violation of this AGREEMENT or as reasonably deemed necessary by HONDA.
2. Eligibility/Registration/Activation.
The SOFTWARE is intended for and available to indivi duals who (a) are of legal age of majority in their
jurisdiction of residence (and at least 18 years of age), or are younger than 18 years of age and possess a valid driver’s lice nse issued by
their jurisdiction of residence, and (b) own or have permissive access to a compatible VEHICLE. We do not knowingly collect any
information, including personal information, from children under 13. If we learn or are notified that we have collected personal
information of a child under 13, we will imme diately take steps to delete such information.
3. Use of PROVIDER SERVICES through the SOFTWARE.
Certain PROVIDER SERVICES made availa ble through the SOFTWARE may require
that you register or otherwise have an account with the PROVIDER and agree to PROVIDER TERMS. Any use of any of such PROVIDER
SERVICES within the SOFTWARE is subject to this AGREEMENT and the applicable PROVIDER TERMS . HONDA does not exercise control
over such PROVIDER SERVICES and is not resp onsible or liable for the availability, security, or content of such PROVIDER SERVIC ES, and the
inclusion of any PROV IDER SERVICES does not imply a referral from, the approv al of, or the endorsement by HONDA of such PROVIDE R
SERVICES. HONDA is not responsible or liable, directly or indirect ly, for any damage relating to or resulting from your use of the PROVIDER
SERVICES.
4. Links to Third Party Sites:
The SOFTWARE may provide you with the ability to access third-party sites and content through the use of the
SOFTWARE or SERVICES. The third-party sites and content are not under the control of HONDA. HO NDA is not responsible or liable,
directly or indirectly, fo r such third-party websites and th eir content or for any damage rela ting to or resulting from your access or use of
such websites and content.

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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
5. Unauthorized Use and Abuse. You are responsible for ensuring your (and any authorized third parties’) use of the SOFTWARE and
SERVICES remains in compliance with this AGREEMENT and all other applicable HONDA TERMS and PR OVIDER TERMS. You acknowledge
and agree that any use of the SOFTWARE or SERVICES occurring through your VEHICLE will be deemed your actions and that HONDA and
PROVIDERS may rely upon such actions. You agree to immediately notify us if you suspect fraudulent or abusive activity involvin g the
SOFTWARE or SERVICES. If you so notify us or if we otherwise suspect fraudulent or abusive activity, you agree to cooperate with us in any
fraud investigation and to use any fraud prevention measures we pr escribe. Your failure to immediately notify us or cooperate to use such
measures will result in your liabilit y for all fraudulent usage or abusive activity associated with your VEHICLE.
6. SOFTWARE Updates.
The SOFTWARE and SERVICES may be updated when your VE HICLE is serviced by a DEALER or remotely, over-the-
air, by HONDA from time to time; such updates may occur with or without further notice or your future consent. The SOFTWARE may be
updated at HONDA’s discretion and for any purpose including, with out limitation, to patch or otherwise improve the SOFTWARE or
SERVICES functionality, security, or stability. All updates to the SOFTWARE and SERVICES are subject to this AGREEMENT and any other
applicable HONDA TERMS and PROVIDER TERMS.
7. Uninstalling, Removing, and Replacing the SOFTWARE.
Replacing SOFTWARE or HONDA SERVICE S with software or firmware not
provided and installed by HONDA or a DEAL ER will render all representations and warranties for the SOFTWARE, HONDA SERVICES, an d
VEHICLE functionality reliant upon the SOFTWARE or HONDA SERVICES null and void.
D. SOFTWARE Operationa l Notices and Warnings
1. Vehicle Geolocation Information.
You acknowledge that your VEHICLE may be equi pped with certain traffic and map features. The
traffic feature will automatically collect and transmit, through GPS technology, your Vehicle’s current location (longitude and latitude),
travel direction and speed (“VEHICLE GEOLOCATION INFORMATION”) to HONDA and PROVIDERS. The VEHICLE GEOLOCATION
INFORMATION is used by HONDA and PROVIDERS to provide traffic and navigation-related information to you, but may also be used to
provide other SERVICES or offers to you. HONDA will not use such VEHICLE GEOLOCATION INFORMATION for its own marketing efforts,
or provide such information to unaffiliated third parti es for their own purposes, without your express consent.