2021 HONDA CLARITY FUEL CELL service

510
uuIf the 12-Volt Battery Is Dead u
Handling the Unexpected
Once your vehicle’s power system has sta rted, remove the jumper cables in the
following order.
1. Disconnect the jumper cable from your vehicle’s ground.
2. Disconnect the other end of the jumper cable from the booster battery -
terminal.
3. Disconnect the jumper cable from your vehicle’s 12-volt battery + terminal.
4. Disconnect the other end of the jumper cable from the booster battery +
terminal.
Have your vehicle inspected by a nearby service station or an authorized Honda
Clarity Fuel Cell dealer.
■What to Do After the Power System Starts
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519
uuIndicator, Coming On/BlinkinguIf the Transmission System Indicator Blinks along with the Warning Message
Handling the Unexpected
If the Transmission System Indicator Blinks along
with the Warning Message
■Reasons for the indicator to blink
The transmission is malfunctioning.
■What to do when the indicator blinks
• Immediately have your vehicle inspected by
an authorized Honda Clarity Fuel Cell
dealer.
• Change the gear position to
(N after
turning the power system on.
u Check if the
(N position on the
instrument panel is lit and if the indicator
on the
(N button is lit or blinking.
u The power system cannot be turned on
unless the parking brake is set.
2 Turning on the Power P. 372
1If the Transmission System In dicator Blinks along with the
Warning Message
You may not be able to turn on the power system.
Make sure to set the parking brake when parking
your vehicle.
Call a professional towing service if you need to tow
your vehicle. 2 Emergency Towing P. 528
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528
Handling the Unexpected
Emergency Towing
Call a professional towing service if you need to tow your vehicle.
■Flat bed equipment
The operator loads your vehicle on the back of a truck.
This is the only way you can safely transport your vehicle.
Any other towing method will da mage the vehicle’s drive system.
1Emergency Towing
NOTICE
Trying to lift or tow your vehicle by the bumpers will
cause serious damage. The bumpers are not designed
to support the vehicle's weight.
NOTICE
Improper towing, such as towing behind a
motorhome or other motor vehicle can damage the
transmission.
Never tow your vehicle with just a rope or chain.
It is very dangerous, since ropes or chains may shift
from side to side or break.
Do not use the hook on the rear of your vehicle for
the towing of other vehicles or emergency removal of
your vehicle. The hook may break.
If your vehicle needs to be towed backward, contact
an authorized Honda Clarity Fuel Cell dealer or a
professional towing service.
Hook
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531
Information
This chapter includes your vehicle’s specifications, locations of identification numbers, and other
information required by regulation.
Specifications.................................... 532
Identification Numbers Vehicle Identification Number (VIN), Motor
Number, and Transmission Number .. 534
Devices that Emit Radio Waves ....... 535
Reporting Safety Defects ................. 536
Warranty Coverages ........................ 537
Authorized Manuals ......................... 540
Customer Service Information ......... 541
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538
uuWarranty Coverages u
Information
Replacement 12-Volt Batte ry Limited Warranty – provides prorated coverage
for a replacement battery purchased from an authorized Honda Clarity Fuel Cell
dealer.
Replacement Exhaust Components Lifetime Limited Warranty – provides
coverage for as long as th e purchaser of the exhaust components owns the vehicle.
Restrictions and exclusions apply to a ll these warranties. Please read the Honda
warranty information booklet that came with your vehicle for precise information on
warranty coverages. Your vehi cle’s original tires are covered by their manufacturer.
Tire warranty information is in a separate booklet.
■Statement on Warranty Coverage for Aftermarket and Recycled Parts
The Magnuson-Moss Warranty Act, 15 U.S.C. s.2301 et seq., makes it illegal for
motor vehicle manufacturers to void a motor vehicle warranty or deny warranty
coverage solely because an aftermarket or re cycled part has been used to repair the
vehicle or someone other than the authoriz ed service provider performed service on
the vehicle. This provision does not apply to a new motor vehicle purchased solely
for commercial or industrial use.
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539
uuWarranty Coverages u
Information
Under federal law, a manufacturer may de ny warranty coverage and charge for
repairs to a vehicle if it is discovered that an aftermarket or recycled part installed on
the vehicle is defective or was installed incorrectly and caused damage to another
part of the vehicle otherwise covered under warranty. The Federal Trade
Commission requires that a manufacturer demonstrate that an aftermarket or
recycled part or service performed by a person other than an authorized service
provider caused damage to another part of the vehicle otherwise covered under
warranty before denying warranty coverage. Additionally, federal law allows a
manufacturer to void a motor vehicle warr anty or deny warranty coverage if the
manufacturer provides the article or service to consumers free of charge under the
warranty or the manufacturer has secured a waiver from the Federal Trade
Commission.
■EPA Contact Information
An owner may obtain further in formation concerning emission warranties or report
violations of the terms of the emission warranties by contacting:
Director,
Light-Duty Vehicle Center,
U.S. Environmental Protection Agency,
Attention: Warranty Claim
2000 Traverwood Drive,
Ann Arbor, MI 48105;
[email protected]
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540
Information
Authorized Manuals
■Service Express
For electronic copies of se rvice publications, you can purchase a subscription to
Service Express. Visit www.techinfo.honda.com for pricing and options.
■For U.S. Owners
Manuals can be purchased from Helm Incorporated. You can order a manual by
phone at 1 (800) 782-4356 (credit ca rd orders only), or online at www.helminc.com.
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541Continued
Information
Customer Service Information
Honda dealership personnel are trained professionals who should be able to deal
with any problems you may encounter with your vehicle. If, however, you are faced
with a problem that they cannot resolve to your satisfaction, contact Honda
Customer Services.
U.S. Owners
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: 1 (800) 999-10091Customer Service Information
When you call or write, pl ease give us the following
information:
•Vehicle Identification Number
2Vehicle Identification Number (VIN),
Motor Number, and Transmission
Number P. 534
•Date of purchase•Odometer reading of your vehicle
•Your name, address, and telephone number
•A detailed description of the problem•Name of the dealer who sold the vehicle to you
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