2021 GMC TERRAIN lock

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 313
11. Remove all of the wheel nuts.
12. Remove the flat tire.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.
13. Remove any rust or dirt from the wheel bolts, mounting surfaces, and spare
wheel.
14. Place the compact spare tire on the wheel-mounting surface.
{Warning
Never use oil or grease on bolts or nuts
because the nuts might come loose. The
vehicle's wheel could fall off, causing a
crash.
15. Reinstall the wheel nuts. Tighten each nut by hand until the wheel is held
against the hub. 16. Lower the vehicle by turning the jack
handle counterclockwise.
{Warning
Wheel nuts that are improperly or
incorrectly tightened can cause the
wheels to become loose or come off. The
wheel nuts should be tightened with a
torque wrench to the proper torque
specification after replacing. Follow the
torque specification supplied by the
aftermarket manufacturer when using
accessory locking wheel nuts. See
Capacities and Specifications 0343 for
original equipment wheel nut torque
specifications.
Caution
Improperly tightened wheel nuts can lead
to brake pulsation and rotor damage. To
avoid expensive brake repairs, evenly
tighten the wheel nuts in the proper
sequence and to the proper torque
specification. See Capacities and
Specifications 0343 for the wheel nut
torque specification.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
318 Vehicle Care
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Connect one end of the red positive (+) cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the negative (–)
grounding stud for the discharged
battery.
9. Start the engine in the vehicle with the good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
(Continued)
Caution (Continued)
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 321
Dolly Towing (Front-Wheel-Drive
Vehicles)
Tow the vehicle with the two rear wheels
on the ground and the front wheels on a
dolly.
To tow the vehicle from the front with the
rear wheels on the ground:1. Put the front wheels on the dolly.
2. Shift the transmission to P (Park). See Shifting Into Park 0204.
3. Set the parking brake.
4. Secure the vehicle to the dolly.
5. Follow the dolly manufacturer's instructions for preparing the vehicle and
dolly for towing. 6. Open the driver door and leave it open.
7. Shift to N (Neutral).
8. Ensure the parking brake is released.
9. Turn off the vehicle and release the
brake pedal.
10. The vehicle should continue to be in N (Neutral). If it is not, restart the engine
and repeat Steps 6-8.
11. Release the hood.
12. Lock the vehicle doors, with the driver door still open.
13. Exit the vehicle with the RKE transmitter.
14. Open the hood.
15. Disconnect the negative (–) terminal connector from the 12-volt battery.
16. Close and latch the hood.
17. Close the driver door.
Caution
If 105 km/h (65 mph) is exceeded while
towing the vehicle, it could be damaged.
Never exceed 105 km/h (65 mph) while
towing the vehicle.
Towing the Vehicle from the Rear

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
322 Vehicle Care
Caution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. SeeRecommended Fluids and
Lubricants 0339.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
(Continued)
Caution (Continued)
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.
Caution
Avoid using high-pressure washes closer
than 30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding
8 274 kPa (1,200 psi) can result in
damage or removal of paint and decals.
If using an automatic car wash, follow the
car wash instructions. The windshield wiper
and rear window wiper, if equipped, must
be off. Remove any accessories that may be
damaged or interfere with the car wash
equipment.
Rinse the vehicle well, before washing and
after, to remove all cleaning agents
completely. If they are allowed to dry on
the surface, they could stain. Dry the finish with a soft, clean chamois or
an all-cotton towel to avoid surface
scratches and water spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that would not
be covered by the vehicle warranty.
Solvents or aggressive cleaners may harm
underhood components. The usages of these
chemicals should be avoided.
Recommend water only.
A pressure washer may be used, but care
must be utilized. The following criteria must
be followed:
.Water pressure must be kept below
14,000 KPa (2,000 PSI).
.Water temperature must be below 80 °C
(180 °F).
.Spray nozzle with a 40 degree wide angle
spray pattern or wider must be used.
.Nozzle must be kept at least 30 cm (1 ft)
away from all surfaces.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 325
Caution (Continued)
tire dressing, always wipe off any
overspray from all painted surfaces on
the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap and
water to clean the wheels. After rinsing
thoroughly with clean water, dry with a
soft, clean towel. A wax may then be
applied.
Caution
Chrome wheels and chrome wheel trim
may be damaged if the vehicle is not
washed after driving on roads that have
been sprayed with magnesium chloride or
calcium chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap and
water after exposure.
Caution
To avoid surface damage on wheels and
wheel trim, do not use strong soaps,
chemicals, abrasive polishes, cleaners,
(Continued)
Caution (Continued)
or brushes. Use only GM approved
cleaners. Do not drive the vehicle through
an automatic car wash that uses silicon
carbide tire/wheel cleaning brushes.
Damage could occur and the repairs
would not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses for
proper attachment, connections, binding,
leaks, cracks, chafing, etc. Inspect disc brake
pads for wear and rotors for surface
condition. Inspect all other brake parts for
cracks and leaks.
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.
Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.Visually check constant velocity joint boots
and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, steel fuel door hinge, and
power assist step hinges, unless the
components are plastic. Applying silicone
grease on weatherstrips with a clean cloth
will make them last longer, seal better, and
not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 329
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.
Removing and Replacing the Floor Mat
The driver side floor mat is held in place by
two retainers.1. Pull up on the rear of the floor mat to unlock each retainer and remove.
2. Reinstall by lining up the floor mat retainer openings over the carpet
retainers and snap into position. 3. Make sure the floor mat is properly
secured in place. Verify the floor mat
does not interfere with the pedals.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
{Warning
Do not use cleaners that contain silicone,
wax-based products, or cleaners that
increase gloss on rubber floor mats/liners.
These cleaners can permanently change
the appearance and feel of the rubber
and can make the floor mats/liners
slippery. Your foot could slip while
operating the vehicle, and you could lose
control, resulting in a crash. You or
others could be injured.
Use a soft cloth and/or a brush dampened
with water to remove dust and loose dirt.
For more thorough cleaning, use a mild soap
solution.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Service and Maintenance 339
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling
System 0267.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco
dexos1 full synthetic is recommended. See Engine Oil0262.
Hood and Door Hinges, and Key Lock Cylinders Multi-Purpose Lubricant. See your dealer. Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid.
Rear Axle (All-Wheel Drive) See your dealer.
Transfer Case (All-Wheel Drive) Transfer Case Fluid. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
350 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.