Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Perchlorate .........................................................
9
Ford Credit ..........................................................
9
Replacement Parts Recommendation ........................................................................\
...
10
Special Notices ...............................................
10
Mobile Communications Equipment ........................................................................\
.....
11
Export Unique Options .................................
12
Data Privacy
Data Privacy .....................................................
13
Service Data .....................................................
14
Event Data ........................................................
14
Settings Data ...................................................
15
Mobile Device Data ........................................
15
Emergency Call System Data ....................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats .................................................
28
Child Restraint Positioning ........................
30
Child Safety Locks .........................................
32
Seatbelts
Principle of Operation ..................................
33
Fastening the Seatbelts .............................
34
Seatbelt Height Adjustment .....................
36
Seatbelt Warning Lamp and Indicator Chime ............................................................
36
Seatbelt Reminder ........................................
37Child Restraint and Seatbelt
Maintenance ...............................................
38
Seatbelt Extensions .....................................
39
Personal Safety System ™
Personal Safety System ™........................
40
Supplementary Restraints System
Principle of Operation ..................................
41
Driver and Passenger Airbags ...................
42
Front Passenger Sensing System ...........
43
Side Airbags ....................................................
45
Driver and Passenger Knee Airbags .......
46
Safety Canopy ™...........................................
46
Crash Sensors and Airbag Indicator .......
47
Airbag Disposal ..............................................
53
Pedestrian Protection - Hybrid Electric Vehicle (HEV)
Pedestrian Alert System ............................
54
Keys and Remote Controls
General Information on Radio Frequencies .................................................
55
Remote Control .............................................
55
Replacing a Lost Key or Remote Control ........................................................................\
...
57
Doors and Locks
Locking and Unlocking ................................
58
Liftgate
Manual Liftgate ...............................................
61
Security
Anti-Theft Alarm ...........................................
63
Steering Wheel
Adjusting the Steering Wheel ..................
65
1
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
310
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Audio Voice Commands
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio __ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.sync-
maroute.ca Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
315
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SYNC™E142599
A
A/C
See: Climate Control.......................................... 101
About This Manual...........................................7
ABS See: Brakes............................................................. 151
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 152
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps.........................233 Vertical Aim Adjustment................................. 233
Adjusting the Steering Wheel...................65
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control.......................................... 101
Air Filter See: Changing the Engine Air Filter -
3.0L..................................................................... 224
See: Changing the Engine Air Filter - 3.3L..................................................................... 225
Alarm See: Anti-Theft Alarm........................................ 63
All-Wheel Drive
.............................................144
Anti-Theft Alarm............................................63
Alarm System........................................................ 63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Object Detection.................................................. 64
Police Perimeter Alert Settings...................... 64
Police Perimeter Alert System........................ 63
Switching the Police Perimeter Alert On and Off................................................................ 63
System Configuration........................................ 64
System Error.......................................................... 64
Triggering the Alarm............................................ 63
Appendices....................................................369
At a Glance........................................................18
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 82Audio Control..................................................65
Auxiliary Steering Wheel Controls.................66
You can operate the following functions
with the control:.............................................. 65
Audio System
................................................303
General Information......................................... 303
Audio Unit
......................................................303
Accessing the Sound Settings...................... 303
Accessing the System Settings................... 304
Adjusting the Volume...................................... 304
Changing Radio Stations............................... 304
Pausing or Playing Media............................... 304
Returning to the Previous Screen...............304
Scrolling Through the Menu Options........305
Selecting a Menu Option................................ 305
Selecting Media................................................. 304
Selecting the Radio.......................................... 305
Switching the Audio Unit On and Off........305
Switching the Display On and Off..............305
Using a Cell Phone............................................ 305
Using Seek, Fast Forward and Reverse............................................................. 305
Autolamps........................................................70 Windshield Wiper Activated
Headlamps........................................................ 70
Automatic Climate Control.......................101 Directing the Airflow........................................... 101
Setting the Blower Motor Speed................... 101
Setting the Temperature.................................. 101
Switching Auto Mode On and Off.................101
Switching Maximum Air Conditioning On and Off.............................................................. 103
Switching Maximum Defrost On and Off....................................................................... 103
Switching Recirculated Air On and Off....................................................................... 103
Switching the Air Conditioning On and Off....................................................................... 102
Switching the Climate Control On and Off....................................................................... 102
Automatic Transmission
............................142
If Your Vehicle Gets Stuck in Mud or
Snow................................................................... 142
Understanding the Positions of Your Automatic Transmission............................. 142
Automatic Transmission Fluid Check............................................................230
399
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M
Maintenance..................................................218
General Information.......................................... 218
Manual Liftgate................................................61
Closing the Liftgate............................................. 62
Opening with the Outside Control Button................................................................... 61
Opening with the Remote Control.................61
Manual Seats.................................................109 Adjusting the Seat Backrest............................ 110
Moving the Seat Backward and Forward............................................................. 109
Message Center See: Information Displays................................. 84
Mirrors See: Windows and Mirrors................................ 74
Mobile Communications Equipment........11
Mobile Device Data.........................................15
Motorcraft Parts - 3.0L
...............................277
Motorcraft Parts - 3.3L...............................278
N
Normal Scheduled Maintenance
..........329
Intelligent Oil-Life Monitor™........................ 329
Normal Maintenance Intervals.................... 330
O
Oil Change Indicator Reset.......................223
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Pedestrian Alert System
.............................54
Pedestrian Protection..................................54
Perchlorate..........................................................9 Personal Safety System
™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Police Engine Idle Feature
.........................122
Switching the System Off................................ 122
Switching the System On................................ 122
Post-Crash Alert System...........................199
Power Door Locks See: Locking and Unlocking............................. 58
Power Seats
....................................................110
Adjusting the Lumbar Support........................ 111
Adjusting the Seat Backrest............................. 111
Adjusting the Seat Cushion............................... 111
Adjusting the Seat Height.................................. 111
Moving the Seat Backward and Forward.............................................................. 110
Power Steering Fluid Check
......................231
Power Windows..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Pre-Collision Assist
......................................174
Adjusting the Pre-Collision Assist
Settings.............................................................. 176
Blocked Sensors.................................................. 176
Using the Pre-Collision Assist System............................................................... 175
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 268
R
Radio Frequency Certification Labels
............................................................337
Blind Spot Information System
Sensors............................................................. 337
Body Control Module....................................... 340
Keys and Remote Controls............................ 343
Passive Anti-Theft System............................ 349
Radio Transceiver Module.............................. 353
SYNC....................................................................... 357
Telematics Control Unit................................... 361
Tire Pressure Monitoring System Sensors............................................................. 362
405
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Index