2021 FORD POLICE INTERCEPTOR four wheel drive

Selecting a Drive Mode
..............................178
Drive Modes ...................................................
178
Load Carrying
Load Limit ......................................................
180
Towing
Towing a Trailer ............................................
185
Recommended Towing Weights ...........
186
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Breaking-In .....................................................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
Hazard Flashers ...........................................
195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Customer Assistance
Getting the Services You Need ...............
201
In California (U.S. Only) ...........................
202
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206 Reporting Safety Defects (U.S. Only)
.......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Specification Chart .........................
208
Changing a Fuse ..........................................
216
Maintenance
General Information ...................................
218
Opening and Closing the Hood ..............
218
Under Hood Overview - 3.0L .................
220
Under Hood Overview - 3.3L ...................
221
Engine Oil Dipstick - 3.0L .........................
222
Engine Oil Dipstick - 3.3L .........................
222
Engine Oil Check .........................................
222
Oil Change Indicator Reset ......................
223
Changing the Engine Air Filter - 3.0L ........................................................................\
224
Changing the Engine Air Filter - 3.3L ....
225
Engine Coolant Check ..............................
226
Automatic Transmission Fluid Check ........................................................................\
230
Brake Fluid Check .......................................
230
Power Steering Fluid Check .....................
231
Changing the 12V Battery .........................
231
Adjusting the Headlamps ........................
233
Washer Fluid Check ...................................
235
Fuel Filter .......................................................
235
Checking the Wiper Blades .....................
235
Changing the Front Wiper Blades ........
235
Changing the Rear Wiper Blades ..........
236
Changing a Bulb ..........................................
236
Vehicle Care
General Information ..................................
238
Cleaning Products ......................................
238
Cleaning the Exterior .................................
239
Waxing ............................................................
240
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents

USING ALL-WHEEL DRIVE
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
All-wheel drive uses all four wheels to
power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
always active and requires no input from
the operator.
Note: Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities
when driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions.
Operating your vehicle under conditions
other than those could subject the vehicle
to excessive stress which could result in
damage not covered under your vehicle
warranty. Note:
The transfer case and front axle in
police vehicles does not require any normal
scheduled maintenance. The system is
electronically monitored and notifies you of
required service in the information display.
The front axle lube is more likely to require
a fluid change if the vehicle has experienced
extended periods of extreme/severe duty
cycle driving. Severe duty cycle driving such
as Driver Training or EVOC. See Scheduled
Maintenance
(page 326). Do not check or
change the transfer case and front axle
lubricant unless the unit shows signs of
leakage or displays a message indicating
required service. Contact an authorized
dealer for service if the front driveline was
submerged in water and to reset any
driveline temperature lube life monitors.
When an AWD system fault is present, and
the system is overheated or if service is
required, there will be message that is
display in the information display of the
fault. The display messages, along with
the triggering actions and description of
the message, are shown in the following
table:
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing All-Wheel Drive

reinstall the repaired or replaced road tire
as soon as possible. Major dissimilar tire
sizes between the front and rear axles
could cause the AWD system to stop
functioning and default to rear-wheel drive
or damage the AWD system.
Operating AWD Vehicles With
Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the
driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch
high profile tires on the rear axle) could
cause the AWD system to stop functioning
and default to rear-wheel drive or damage
the AWD system. For optimum AWD
Performance, it is recommended to follow
the tire rotation maintenance schedule. To
avoid potential AWD malfunction or AWD
system damage, it is recommended to
replace all four tires rather than mixing significantly worn tires with new tires. For
example, using 3 worn tread tires and 1 new
tread tire all of the same original tire
size/brand and can be tolerated by the
AWD system as long as the worn tires still
have usable tread depth.
How Utility Vehicles Differ from
Other Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle may be
higher to allow it to travel over rough
terrain without getting hung up or
damaging underbody components.
The differences that make your vehicle so
versatile also make it handle differently
than an ordinary passenger car.
Maintain steering wheel control at all
times, especially in rough terrain. Since
sudden changes in terrain can result in
abrupt steering wheel motion, make sure
you grip the steering wheel from the
outside. Do not grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the
area. To maintain steering and braking
control of your vehicle, you must have all
four wheels on the ground and they must
be rolling, not sliding or spinning.
Driving In Special Conditions With
All-Wheel Drive (AWD)
Note:
Use of AWD in slippery, deep snow,
and sand drive modes on dry surfaces could
produce some vibration and driveline bind
up, and or excessive tire wear as these drive
modes are intended for slippery and loose
surfaces.
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result in less vehicle control, not more.
Additionally, smooth variations of the
accelerator and/or brake pedal
pressure should be utilized if changes
in vehicle speed are called for. Avoid
abrupt steering, acceleration or braking
which could result in an increased risk
of loss of vehicle control, vehicle
rollover and/or personal injury. Use all
available road surfaces to return the
vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (that is, from
concrete to gravel) there will be a
change in the way the vehicle responds
to a maneuver (steering, acceleration
or braking). Again, avoid these abrupt
inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip
through Brake, Engine, and AWD
calibrations. However, during low speed
driving, disabling traction control in deep
sand can help keep the wheels moving to
maintain vehicle momentum.
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
When driving in deep snow or sand, shift
into Deep Snow/Sand Mode. See
Selecting a Drive Mode (page 178).
Do not drive your vehicle in deep sand for
an extended period of time. This could
cause the AWD system to overheat and
default to rear-wheel drive. If this occurs,
a message displays in the information
display. To resume normal AWD function as soon as possible, stop the vehicle in a
safe location and stop the engine for at
least 10 minutes. After the engine is
restarted and the AWD system has
adequately cooled, the message turns off
and normal AWD function returns. In the
event the engine is not stopped, the
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L
(Low) gear when possible. L (Low) gear
operation maximizes the engine and
transmission cooling capability.
Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance may be required from
another vehicle. Remember, you may be
able to back out the way you came if you
proceed with caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom
of the hubs (for trucks) (if possible) and
proceed slowly. If the ignition system gets
wet, the vehicle may stall.
Note:
Driving through deep water may
damage the transmission.
Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
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Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes.
Driving on Snow and Ice WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
Note: Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than
a two-wheel drive vehicle in snow and ice,
it will not stop any faster, because as in
other vehicles, braking occurs at all four
wheels. Do not become overconfident as
to road conditions. Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. Since your vehicle has a four
wheel (ABS), do not
“pump” the brakes.
See Hints on Driving With Anti-Lock
Brakes (page 152).
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, we
strongly recommend that you do not make
modifications such as adding or removing
parts (such as lowering kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that raise
the center of gravity can make it more likely
the vehicle will rollover as a result of a loss
of control. We strongly recommend that
caution be used with any vehicle equipped
with a high load or device (such as ladder
or luggage racks).
Failure to maintain your vehicle properly
may void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing All-Wheel Drive

WHAT IS DRIVE MODE
CONTROL
The system delivers a driving experience
through a suite of sophisticated electronic
vehicle systems. These systems optimize
steering, handling and powertrain
response. This provides a single location
to control multiple systems performance
settings.
Changing the drive mode changes the
functionality of the following systems:
•
Electric power-assisted steering
system adjusts steering effort and feel
based on the mode you select. See
Steering (page 174).
• Electronic stability control and traction
control maintain your vehicle control
in adverse conditions or high
performance driving. See
Stability
Control (page 157).
• Electronic throttle control enhances
the powertrain response to your driving
inputs.
• Transmission controls become
optimized with shift schedules tuned
to each mode.
• Four-wheel drive settings are optimized
and tuned to each mode.
• Electric vehicle mode selections may
be limited. See
Hybrid Vehicle
Operation (page 123).
The system tailors your vehicle
configuration for each mode you select.
Note: Not all settings may be available.
Note: The system has diagnostic checks
that continuously monitor the system for
proper operation. If a mode is unavailable
due to a system fault or change in gear
shifter position, the mode defaults to
Normal. SELECTING A DRIVE MODE
Police Pursuit Mode This mode does not use a switch.
This system is a temporary
driving enhancement that senses
the driver is demanding high performance
from the vehicle. On all Police Interceptor
applications, the transmission holds lower
gears and the engine holds higher engine
speeds longer than normal driving. The
mode terminates when the vehicle senses
the driver is no longer in high performance
demand. The vehicle then returns to
normal operation.
Note: Drive mode changes may not be
available when the ignition is off or when
the engine is not running. Press the drive mode button underneath
the information display to select or change
a drive mode.
DRIVE MODES
Deep Snow/Sand
For snow or soft dry sand. When
stuck in deep snow, use this
mode to help get unstuck.
Note: Using deep snow/sand mode on dry,
hard surfaces could produce some vibration,
driveline bind up, and potential excessive
tire wear. This mode is for slippery and loose
surfaces.
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•
Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 395 lb (180 kg) of weight
carried).
• Driving with the wheels out of
alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• To maximize the fuel economy, drive
with the tonneau cover installed (if
equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first
5–10 mi
(12 –16 km) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
• Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
• Four-wheel-drive operation (if
equipped) is less fuel efficient than
two-wheel-drive operation.
• Close the windows for high-speed
driving.
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below approximately
-13°F (-25°C)
. BREAKING-IN
Note:
Vehicles used for driver training or on
an emergency vehicle operator course must
also complete the
1,000 mi (1,600 km)
break-in process before training can begin.
You need to break in new tires for
approximately
300 mi (480 km). During
this time, your vehicle could exhibit some
unusual driving characteristics.
Do not tow during the first
1,000 mi
(1,600 km).
DRIVING THROUGH WATER WARNING:
Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle. 192
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Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
If your vehicle becomes inoperable without
access to wheel dollies, a car-hauling
trailer or a flatbed transport vehicle, you
can flat-tow with all wheels on the ground
under limited conditions. See Towing the
Vehicle on Four Wheels (page 190).
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Roadside Emergencies