Selecting a Drive Mode
..............................178
Drive Modes ...................................................
178
Load Carrying
Load Limit ......................................................
180
Towing
Towing a Trailer ............................................
185
Recommended Towing Weights ...........
186
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Breaking-In .....................................................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
Hazard Flashers ...........................................
195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Customer Assistance
Getting the Services You Need ...............
201
In California (U.S. Only) ...........................
202
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206 Reporting Safety Defects (U.S. Only)
.......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Specification Chart .........................
208
Changing a Fuse ..........................................
216
Maintenance
General Information ...................................
218
Opening and Closing the Hood ..............
218
Under Hood Overview - 3.0L .................
220
Under Hood Overview - 3.3L ...................
221
Engine Oil Dipstick - 3.0L .........................
222
Engine Oil Dipstick - 3.3L .........................
222
Engine Oil Check .........................................
222
Oil Change Indicator Reset ......................
223
Changing the Engine Air Filter - 3.0L ........................................................................\
224
Changing the Engine Air Filter - 3.3L ....
225
Engine Coolant Check ..............................
226
Automatic Transmission Fluid Check ........................................................................\
230
Brake Fluid Check .......................................
230
Power Steering Fluid Check .....................
231
Changing the 12V Battery .........................
231
Adjusting the Headlamps ........................
233
Washer Fluid Check ...................................
235
Fuel Filter .......................................................
235
Checking the Wiper Blades .....................
235
Changing the Front Wiper Blades ........
235
Changing the Rear Wiper Blades ..........
236
Changing a Bulb ..........................................
236
Vehicle Care
General Information ..................................
238
Cleaning Products ......................................
238
Cleaning the Exterior .................................
239
Waxing ............................................................
240
4
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• A hybrid powertrain starts and stops
the gas internal combustion engine
when the vehicle is in the Ready to
Drive state, vehicle started, ignition on.
• When servicing a hybrid model, assume
that the engine and other components
such as the cooling fan are active
devices. When working under the hood
and the vehicle is on, take the
necessary safety precautions.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts. Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING:
To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the left-hand front door.
2. Fully pull the hood release lever and
let it completely retract.
Note: This action releases the hood latch.
218
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1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 326).
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission
does not consume fluid. However, if the
transmission slips, shifts slowly or if you
notice a sign of leaking fluid, contact an
authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components. BRAKE FLUID CHECK WARNING:
Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use
of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death. WARNING:
Only use brake fluid
from a sealed container. Contamination
with dirt, water, petroleum products or
other materials may result in brake
system damage or failure. Failure to
adhere to this warning could result in the
loss of vehicle control, serious personal
injury or death. WARNING:
Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician. WARNING:
The brake system
could be affected if the brake fluid level
is below the MIN mark or above the MAX
mark on the brake fluid reservoir.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
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A
A/C
See: Climate Control.......................................... 101
About This Manual...........................................7
ABS See: Brakes............................................................. 151
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 152
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps.........................233 Vertical Aim Adjustment................................. 233
Adjusting the Steering Wheel...................65
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control.......................................... 101
Air Filter See: Changing the Engine Air Filter -
3.0L..................................................................... 224
See: Changing the Engine Air Filter - 3.3L..................................................................... 225
Alarm See: Anti-Theft Alarm........................................ 63
All-Wheel Drive
.............................................144
Anti-Theft Alarm............................................63
Alarm System........................................................ 63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Object Detection.................................................. 64
Police Perimeter Alert Settings...................... 64
Police Perimeter Alert System........................ 63
Switching the Police Perimeter Alert On and Off................................................................ 63
System Configuration........................................ 64
System Error.......................................................... 64
Triggering the Alarm............................................ 63
Appendices....................................................369
At a Glance........................................................18
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 82Audio Control..................................................65
Auxiliary Steering Wheel Controls.................66
You can operate the following functions
with the control:.............................................. 65
Audio System
................................................303
General Information......................................... 303
Audio Unit
......................................................303
Accessing the Sound Settings...................... 303
Accessing the System Settings................... 304
Adjusting the Volume...................................... 304
Changing Radio Stations............................... 304
Pausing or Playing Media............................... 304
Returning to the Previous Screen...............304
Scrolling Through the Menu Options........305
Selecting a Menu Option................................ 305
Selecting Media................................................. 304
Selecting the Radio.......................................... 305
Switching the Audio Unit On and Off........305
Switching the Display On and Off..............305
Using a Cell Phone............................................ 305
Using Seek, Fast Forward and Reverse............................................................. 305
Autolamps........................................................70 Windshield Wiper Activated
Headlamps........................................................ 70
Automatic Climate Control.......................101 Directing the Airflow........................................... 101
Setting the Blower Motor Speed................... 101
Setting the Temperature.................................. 101
Switching Auto Mode On and Off.................101
Switching Maximum Air Conditioning On and Off.............................................................. 103
Switching Maximum Defrost On and Off....................................................................... 103
Switching Recirculated Air On and Off....................................................................... 103
Switching the Air Conditioning On and Off....................................................................... 102
Switching the Climate Control On and Off....................................................................... 102
Automatic Transmission
............................142
If Your Vehicle Gets Stuck in Mud or
Snow................................................................... 142
Understanding the Positions of Your Automatic Transmission............................. 142
Automatic Transmission Fluid Check............................................................230
399
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Auxiliary Power Points.................................116
110 Volt AC Power Point.................................... 116
12 Volt DC Power Point...................................... 116
USB Port and Power Point Locations..........116
AWD See: All-Wheel Drive......................................... 144
B
Battery See: Changing the 12V Battery....................... 231
Blind Spot Information System...............167 Blind Spot Information System with Trailer
Tow..................................................................... 168
Switching the System On and Off................170
System Errors....................................................... 170
Using the Blind Spot Information System............................................................... 167
BLIS See: Blind Spot Information System...........167
Bonnet Lock See: Opening and Closing the Hood...........218
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check
........................................230
Brake Fluid Service Interval............................. 231
Brakes................................................................151 General Information........................................... 151
Breaking-In......................................................192
Bulb Specification Chart...........................301
C
Canceling the Set Speed...........................166
Capacities and Specifications - 3.0L.................................................................279
Air Conditioning System.................................. 279
Alternative Engine Oil for Extremely Cold Climates........................................................... 282
Automatic Transmission................................ 280
Engine Coolant.................................................... 281
Engine Oil.............................................................. 282
Front Axle............................................................. 285
Fuel Tank............................................................... 283
Grease.................................................................... 283
Hydraulic Brake System.................................. 284
Locks...................................................................... 284
Rear Axle............................................................... 285Transfer Case......................................................
284
Washer Reservoir............................................... 286
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)..............294
Air Conditioning System................................. 294
Alternative Engine Oil for Extremely Cold Climates............................................................ 297
Automatic Transmission................................. 295
Engine Coolant................................................... 296
Engine Oil............................................................. 296
Front Axle............................................................. 299
Fuel Tank.............................................................. 298
Grease.................................................................... 298
Hydraulic Brake System.................................. 298
Locks...................................................................... 298
Rear Axle.............................................................. 300
Transfer Case...................................................... 299
Washer Reservoir.............................................. 300
Capacities and Specifications - 3.3L................................................................286
Air Conditioning System.................................. 287
Alternative Engine Oil for Extremely Cold Climates........................................................... 289
Automatic Transmission................................. 287
Engine Coolant................................................... 288
Engine Oil............................................................. 289
Front Axle.............................................................. 292
Fuel Tank.............................................................. 290
Grease................................................................... 290
Hydraulic Brake System................................... 291
Locks....................................................................... 291
Rear Axle............................................................... 293
Transfer Case...................................................... 292
Washer Reservoir............................................... 293
Capacities and Specifications................275
Car Wash See: Cleaning the Exterior.............................. 239
Catalytic Converter
......................................138
On-Board Diagnostics (OBD-II)................... 139
Readiness for Inspection and Maintenance (I/M) Testing................................................... 139
Changing a Bulb
...........................................236
LED Lamps............................................................ 237
License Plate Lamp........................................... 237
Rear Direction Indicator and Reversing Lamp................................................................. 236
Changing a Fuse
...........................................216
Fuses....................................................................... 216
400
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Index