Starting and Stopping the
Engine
General Information ....................................118
Ignition Switch ...............................................
118
Starting a Gasoline Engine .......................
118
Starting a Hybrid Electric Vehicle System ........................................................................\
.
120
Engine Block Heater .....................................
121
Police Engine Idle Feature ........................
122
Unique Driving Characteristics - Hybrid Electric Vehicle
(HEV)
Hybrid Vehicle Operation ..........................
123
Hybrid Vehicle Frequently Asked Questions ...................................................
125
Fuel and Refueling
Safety Precautions ......................................
126
Fuel Quality - E85 ........................................
126
Fuel Quality - Gasoline ..............................
128
Fuel Filler Funnel Location .......................
128
Running Out of Fuel ....................................
128
Refueling - Excluding: Hybrid Electric Vehicle (HEV) ...........................................
130
Refueling - Hybrid Electric Vehicle (HEV) ........................................................................\
.
133
Fuel Consumption .......................................
135
Engine Emission Control
Emission Law .................................................
137
Catalytic Converter .....................................
138
High Voltage Battery
General Information - Hybrid Electric Vehicle (HEV) ............................................
141
Transmission
Automatic Transmission ...........................
142All-Wheel Drive
Using All-Wheel Drive
...............................
144
Brakes
General Information ....................................
151
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
152
Electric Parking Brake ................................
152
Hill Start Assist .............................................
154
Traction Control
Principle of Operation ................................
156
Using Traction Control ...............................
156
Stability Control
Principle of Operation ................................
157
Using Stability Control ..............................
158
Parking Aids
Principle of Operation ................................
159
Rear Parking Aid ...........................................
159
Rear View Camera .......................................
161
Cruise Control
What Is Cruise Control ...............................
165
Switching Cruise Control On and Off ........................................................................\
.
165
Setting the Cruise Control Speed .........
165
Canceling the Set Speed ..........................
166
Resuming the Set Speed .........................
166
Cruise Control Indicators ..........................
166
Driving Aids
Blind Spot Information System ..............
167
Cross Traffic Alert ........................................
170
Steering ...........................................................
174
Pre-Collision Assist .....................................
174
Drive Mode Control
What Is Drive Mode Control .....................
178
3
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents
Selecting a Drive Mode
..............................178
Drive Modes ...................................................
178
Load Carrying
Load Limit ......................................................
180
Towing
Towing a Trailer ............................................
185
Recommended Towing Weights ...........
186
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Breaking-In .....................................................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
Hazard Flashers ...........................................
195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Customer Assistance
Getting the Services You Need ...............
201
In California (U.S. Only) ...........................
202
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206 Reporting Safety Defects (U.S. Only)
.......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Specification Chart .........................
208
Changing a Fuse ..........................................
216
Maintenance
General Information ...................................
218
Opening and Closing the Hood ..............
218
Under Hood Overview - 3.0L .................
220
Under Hood Overview - 3.3L ...................
221
Engine Oil Dipstick - 3.0L .........................
222
Engine Oil Dipstick - 3.3L .........................
222
Engine Oil Check .........................................
222
Oil Change Indicator Reset ......................
223
Changing the Engine Air Filter - 3.0L ........................................................................\
224
Changing the Engine Air Filter - 3.3L ....
225
Engine Coolant Check ..............................
226
Automatic Transmission Fluid Check ........................................................................\
230
Brake Fluid Check .......................................
230
Power Steering Fluid Check .....................
231
Changing the 12V Battery .........................
231
Adjusting the Headlamps ........................
233
Washer Fluid Check ...................................
235
Fuel Filter .......................................................
235
Checking the Wiper Blades .....................
235
Changing the Front Wiper Blades ........
235
Changing the Rear Wiper Blades ..........
236
Changing a Bulb ..........................................
236
Vehicle Care
General Information ..................................
238
Cleaning Products ......................................
238
Cleaning the Exterior .................................
239
Waxing ............................................................
240
4
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
7
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing IntroductionE154903 E162384 E231157
INSTRUMENT PANEL
Cruise control. See Cruise Control (page 66). Auxiliary control. See Audio
Control (page 65).
A
Direction indicator. See
Direction Indicators (page 71). Wiper lever. See
Windshield Wipers (page 67).
B
Information display.
See General Information (page 84).
C
Information display control. See
Information Display Control (page 66).
D
Gearshift lever. See
Automatic Transmission (page 142).
E
Deep sand/snow mode button. See What Is Drive Mode Control (page 178).
F
Information and Entertainment display.
G
Pre-collision assist disable. See
Pre-Collision Assist (page 174). Police
perimeter alert. See Security (page 63).
H
Audio unit. See
Audio Unit (page 303).
I
Climate control.
See Automatic Climate Control (page 101).
J
18
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing At a GlanceE283251
INSTALLING CHILD
RESTRAINTS
Child Seats
Use a child restraint (sometimes called an
infant carrier, convertible seat, or toddler
seat) for infants, toddlers or children
weighing 40 lb (18 kg) or less (generally
age four or younger).
Using Lap and Shoulder Belts WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death. WARNING:
Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
When installing a child restraint with
combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the child
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Place the vehicle seat in the upright
position before you install the child
restraint.
• For second-row seating positions,
adjust the recliner slightly to improve
child restraint fit. If needed, remove the
head restraints.
• Put the seatbelt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint.
22
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Child SafetyE142594
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
6. Allow the belt to retract to remove slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor did not lock, unbuckle the belt
and repeat Steps 5 and 6. 8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint as you
pull up on the shoulder belt to force
slack from the belt. This is necessary to remove the remaining slack that
exists once you add the extra weight
of the child to the child restraint. It also
helps to achieve the proper snugness
of the child restraint to your vehicle.
Sometimes, a slight lean toward the
buckle provides extra help to remove
remaining slack from the belt.
9. Attach the tether strap (if the child restraint is equipped). See Using
Tether Straps later in this chapter. 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure you have the seat
securely held in place. To check this,
grab the seat at the belt path and
attempt to move it side to side and
forward and back. There should be
no more than
1 in (2.5 cm) of
movement for proper installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
24
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Child SafetyE142875 E142533 E142534
PRINCIPLE OF OPERATION
WARNING: Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips. WARNING:
Children must always
be properly restrained. WARNING:
Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. WARNING:
In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt. WARNING:
Each seating position
in your vehicle has a specific seatbelt
assembly made up of one buckle and
one tongue designed to be used as a pair.
Use the shoulder belt on the outside
shoulder only. Never wear the shoulder
belt under the arm. Never use a single
seatbelt for more than one person. WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death. WARNING:
Seatbelts and seats
may be hot in a vehicle that is in the
sunshine. The hot seatbelts or seats may
burn a small child. Check seat covers and
buckles before you place a child
anywhere near them.
All seating positions in your vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• Shoulder seatbelt with automatic
locking mode, (except driver seatbelt).
• Height adjuster at the front outermost
seating positions.
• Seatbelt pretensioners at the front
outermost and second row outermost
seating positions.
• Belt tension sensor at the front
outermost passenger seating position. •
Seatbelt warning light and chime.
33
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SeatbeltsE71880
Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: If your vehicle is
involved in a crash, have the seatbelts
and associated components inspected
as soon as possible. Failure to follow this
instruction could result in personal injury
or death.
All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode, and the front outboard passenger
and rear seat seatbelts have both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about
5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the design of the retractor is to
lock if you pull the webbing out too quickly.
If the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The belt retracts
to remove any slack in the shoulder belt.
The automatic locking mode is not
available on the driver seatbelt.
When to Use the Automatic Locking
Mode
Use this mode any time you install a child
safety seat, except a booster, in passenger
front or rear seating positions. Properly
restrain children 12 years old and under in
a rear seating position whenever possible.
See
Child Safety (page 20).
How to Use the Automatic Locking
Mode 1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire belt
out. Allow the belt to retract. As the
belt retracts, you will hear a clicking
sound. This indicates the seatbelt is
now in the automatic locking mode.
35
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SeatbeltsE142591