Your EV dealership, or local Quick Lane Tire & Auto Center, has
factory-trained technicians who can perform the required maintenance
using genuine Ford parts. The dealership looks forward to meeting your
every service need to maximize your satisfaction with your vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable warranty
during the stated coverage periods, unless specifically stated elsewhere
in this guide.
Some states have mandated alternate time coverage periods for parts of
your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a portion of
warranty repairs. Where applicable law allows, the tax must be paid by
you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, Dealers may receive
instructions to provide no-cost, service-type improvements - not
originally included in your Owner’s Manual - intended to increase your
overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay all or
part of the cost of certain repairs beyond the terms of the applicable
warranty. Check with your Dealer or call the Customer Relationship
Center at 1-800-392-3673 to learn whether any adjustment program is
applicable to your vehicle. Please have your Vehicle Identification
Number (VIN) available.3
Extended warranty coverage periods are available for certain
vehicle parts and conditions. Specifically,
(1) Your vehicle’s Powertrain components are covered for five years or
60,000 miles, whichever occurs first. The extended Powertrain coverage
applies to all components of the driveline that are not specifically
covered by the Electric Vehicle Component warranty. Powertrain
components that receive warranty coverage for five years or 60,000 miles
may include gears, differential, shafts, fluid pumps, seals and gaskets,
bearings, mounts, drive shaft, retainers, supports, universal and constant
velocity joints.
(2) The high voltage battery and eDrive systems of your vehicle are
covered by the Electric Vehicle Component coverage for eight years or
100,000 miles, whichever comes first. High voltage battery and eDrive
components covered by this warranty include the high voltage battery
assembly, Bussed Electrical Center (BEC), Battery Energy Control
Module (BECM), on-board charger, Inverter System Controller (ISC),
DC/DC converter, and eDrive. If a covered component requires
replacement under the Electric Vehicle Component warranty, it may be
replaced with a new, factory remanufactured, or factory refurbished
component, at Ford’s discretion. Refurbished battery components
selected for your vehicle will align with your vehicle’s age and mileage
and meet Ford’s requirements and standards.
(3) Your vehicle’s safety belts and air bag Supplemental Restraint System
(SRS) are covered for an extended Safety Restraint Coverage Period,
which lasts for five years or 60,000 miles, whichever occurs first.
(4) Your vehicle’s body sheet metal panels are covered for an extended
Corrosion Coverage Period, which lasts for five years, regardless of miles
driven. The extended warranty coverage only applies if a body sheet
metal panel becomes perforated due to corrosion during normal use due
to a manufacturing defect in factory-supplied materials or factory
workmanship. If aluminum body panels have corrosion or rust damage,
and the damage is not the result of abnormal usage, vehicle accident,
customer actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles. For
damage caused by airborne material (environmental fallout) where there
is no factory-related defect involved and therefore no warranty our
policy is to provide free repair of paint damage due to the airborne
material for 12 months or 12,000 miles, whichever occurs first.11
